Returnx: Returns & Exchanges Shopify App – Market Share & Install Footprint
(Updated October 2026) Track ReturnX: Returns & Exchanges's estimated install share within every Shopify App Store group it appears in — categories, keywords, and collections — with current %, 30-day change, and Growing / Stable / Declining status. Manage Return Shipping Labels and Refunds with Return Portal.
Returnx: Returns & Exchanges — Market Share Across Shopify App Store Groups
ReturnX: Returns & Exchanges's estimated install share within each Shopify App Store group it appears in — categories, keywords, and collections — with current %, status (Growing / Stable / Declining), and 30-day change. Filterable by date range and sortable by share or share change.
| Category/Keyword | Market Share | Status |
|---|---|---|
CategoryReturns and warranty - Other Orders and shipping > Returns and warranty > Returns and warranty - Other | 2.85%0.49 | Declining |
CategoryReturns and exchanges Orders and shipping > Returns and warranty > Returns and exchanges | 0.20%0.04 | Declining |
CategoryReturns and warranty Orders and shipping > Returns and warranty | 0.18%0.03 | Declining |
CategoryOrders and shipping | 0.04%0.01 | Declining |
Showing 1-4 out of 4
Key Insights:
- ReturnX: Returns & Exchanges captures 2.8% of installs in Returns and warranty - Other — its strongest position among the 4 Shopify groups shown.
- Over the past 30 days, 4 lost share — net downward pressure.
- Returns and warranty - Other saw the sharpest contraction (-0.49pp) — worth checking whether the dip is short-term or sustained.
Returnx: Returns & Exchanges — Market Share Trend Across Top Groups
Monthly market share trajectory for ReturnX: Returns & Exchanges across its top 5 Shopify App Store groups over the past year — pick categories or keywords to plot, filter by country, and switch sub-tabs for absolute share or per-interval change.
Charts Data
| Category / Keyword | May 2026 | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 | Oct 2026 |
|---|---|---|---|---|---|---|
| Returns And Warranty - Other | 3.15% | 3.33%0.18 | 2.50%0.83 | 1.89%0.61 | 1.51%0.38 | 1.47%0.04 |
| Returns And Exchanges | 0.53% | 0.24%0.29 | 0.17%0.07 | 0.12%0.05 | 0.12% | 0.12% |
| Recommendations-For-Uk | 0.18% | 0.21%0.03 | 0.16%0.05 | 0.11%0.05 | 0.11% | 0.12%0.01 |
| Returns And Warranty | 0.44% | 0.22%0.22 | 0.16%0.06 | 0.11%0.05 | 0.11% | 0.11% |
| Shippo | 0.16% | 0.51%0.35 | 0.51% | 0.51% | 0.04%0.47 | 0.06%0.02 |
Key Insights:
- Across the 5 plotted groups, ReturnX: Returns & Exchanges expanded share in 0 and contracted in 5.
Top Categories Returnx: Returns & Exchanges Ranks In on Shopify
- CategoryReturns and warranty - Other — Holds 2.8% market share in this category (-0.49pp this month) — slipping in this category.
- CategoryReturns and exchanges — Holds 0.2% market share in this category (-0.04pp this month) — slipping in this category.
- CategoryReturns and warranty — Holds 0.2% market share in this category (-0.03pp this month) — slipping in this category.
- CategoryOrders and shipping — Holds 0.0% market share in this category (-0.01pp this month) — slipping in this category.
Returnx: Returns & Exchanges on Shopify — Market Share FAQs
1. Where does ReturnX: Returns & Exchanges have the most market share on Shopify?
ReturnX: Returns & Exchanges captures the largest share of installs in Returns and warranty - Other — 2.8% of the group's tracked install base, followed by 0.2% in Returns and exchanges and 0.2% in Returns and warranty. Sort the table by Share to see the full ordered list.
2. Which Shopify categories is ReturnX: Returns & Exchanges gaining or losing share in?
ReturnX: Returns & Exchanges is contracting in more groups than it's expanding. Returns and warranty - Other saw the sharpest dip this month — switch to "Market Share Changes" to see the full distribution and check whether the contractions cluster around a shared theme.
3. How is ReturnX: Returns & Exchanges's Shopify market share calculated?
Market share is estimated from each app's review velocity within a group, used as a proxy for install share. For category and collection groups, it's a straight share-of-reviews calculation; for keyword groups, ranking position is weighted (rank #1 ≈ 40× the weight of rank #22, with apps beyond #22 excluded) since search traffic concentrates heavily at the top. The Country filter on the table re-computes share using only that country's reviews.
4. How often does ReturnX: Returns & Exchanges's Shopify market share update?
Share figures are recomputed weekly from the latest review data. ReturnX: Returns & Exchanges is currently losing share in more groups than it's gaining — the trend chart's date range filter lets you check whether the slide started recently or has been ongoing.
