LimeChat: WhatsApp Support+AI Shopify App
by LimeChat AIUse AI-based WhatsApp Commerce for selling, customer support and marketing. It improves customer retention by 1.3 times and increases customer lifetime value by 1.5 times. Upgrade Reamaze and Gorgias for helpdesk, live chat, and automation services.
4.9
(60)
Nexxus, India
One of the best platforms I have ever used.The platform is tech but feels human like because of the exceptional CSM team. Nikhil and Sridhar are great and are always so helpful and accommodating.The UI/UX is absolutely seamless, very easy to understand and use.I am very happy with my experience; I am working at a global FMCG brand and have integrated Limechat with all my brands.It has completely negated my need for other platforms for reaching out to my user base.The platform is constantly evolving and getting better day by day.A must have for every business.
Install in your Shopify Store
LimeChat: WhatsApp Support+AI Charts
Track LimeChat: WhatsApp Support+AI's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Pros and Cons
Pros and Cons of LimeChat: WhatsApp Support+AI
Pros
Smooth Onboarding Process: The setup and integration process is consistently praised for being seamless and well-supported.
Effective Customer Support: Dedicated and proactive customer success managers provide exceptional guidance and issue resolution.
High-Performance Chatbot: The AI chatbot efficiently handles customer queries, improving response times and satisfaction.
Comprehensive Dashboard: Users appreciate the clean, intuitive UI and detailed performance analytics.
Cons
Slow Accounts Team: Delays in payment updates and financial-related responses are noted.
Limited No-Code Customization: Some users request more front-end control over bot configurations.
Screenshots
About the App
Upgrade Reamaze and Gorgias for helpdesk, live chat, and automation services.
- WhatsApp Marketing Tools: WhatsApp Marketing Tools - Retrieve lost carts - Create your campaigns
- Targeted Marketing Segments: AI creates user groups: identify your top customers for marketing campaigns.
- Unified Communications: Get all your messages from WhatsApp, Email, Meta (including comments and DMs), and Twitter in one location.
- Shopify order management: Complete Shopify integration - make, change, cancel, and track orders during conversation.
- Performance Analytics: Understand everything you can about your tickets, your team, customer experiences and customer satisfaction.
Keywords
Key Features
- Automate customer interactions with GPT-driven chatbots for human-like WhatsApp support.
- Centralize messages from WhatsApp, Email, Meta, and Twitter into one dashboard.
- Recover abandoned carts and boost sales with targeted WhatsApp reminders.
Pricing
LimeChat: WhatsApp Support+AI Pricing Plans
Growth
$199/month
3 Agent Logins
Verified Official WhatsApp
WhatsApp Broadcasts
WhatsApp Journey(ABC+Order confirmation)
WhatsApp Support Inbox
Pro
$399/month
5 Agent Logins
Everything in Growth +
Segmentation and Cross-sell Journeys
Click-based Support & Commerce Chatbot
Helpdesk for WhatsApp, Email, IG and FB
Advanced
$699/month
8 Agent Logins
Everything in Pro +
2-way WhatsApp Journeys and Broadcasts
Gen AI Support & Commerce Chatbot
Custom Workflows and Integrations
Not sure which plan to pick? Discuss Growth or Pro plans with us, learn about custom pricing, or get a demo.
Here's an overview of LimeChat: WhatsApp Support+AI costs for each of the plan(s):
The app offers 3 paid plan(s). The paid plan(s) offered by LimeChat: WhatsApp Support+AI: (Growth, Pro, Advanced).
The details of the plan(s) are outlined below:
Growth: The Growth plan costs $199 and comes with a 14-day free trial period. The plan offers a host of features, including 3 Agent Logins, Verified Official WhatsApp, WhatsApp Broadcasts, WhatsApp Journey(ABC+Order confirmation), WhatsApp Support Inbox, Dedicated Onboarding Manager.
Pro: The Pro plan costs $399 and comes with a 14-day free trial period. The plan offers a host of features, including 5 Agent Logins, Everything in Growth +, Segmentation and Cross-sell Journeys, Click-based Support & Commerce Chatbot, Helpdesk for WhatsApp, Email, IG and FB, Dedicated Support.
Advanced: The Advanced plan costs $699 and comes with a 14-day free trial period. The plan offers a host of features, including 8 Agent Logins, Everything in Pro +, 2-way WhatsApp Journeys and Broadcasts, Gen AI Support & Commerce Chatbot, Custom Workflows and Integrations, Dedicated Growth Consultant.
LimeChat: WhatsApp Support+AI Price Summary
| Pricing summary | From $199/month. Free trial available. |
| Total Pricing Plan(s) | 3 |
| Number of free plan(s) | 0 |
| Number of paid plan(s) | 3 |
| Cost of Paid Plan(s) | $199, $399, $699 |
| Free trial available | Yes, for 14 day(s) |
LimeChat: WhatsApp Support+AI Shopify App Discounts
If you are looking for discounts on LimeChat: WhatsApp Support+AI app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with LimeChat AI to secure better deals on the LimeChat: WhatsApp Support+AI app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
Testimonials
What our users say about LimeChat: WhatsApp Support+AI
“One of the best platforms I have ever used.The platform is tech but feels human like because of the exceptional CSM team. Nikhil and Sridhar are great and are always so helpful and accommodating.The UI/UX is absolutely seamless, very easy to understand and use.I am very happy with my experience; I am working at a global FMCG brand and have integrated Limechat with all my brands.It has completely negated my need for other platforms for reaching out to my user base.The platform is constantly evolving and getting better day by day.A must have for every business.”
“Lime Chat exceeded our expectations! Their onboarding process was flawless with Veena and Ananya, and their platform has revolutionized our AI Click Chat bot along with WhatsApp broadcast message. Proactive, responsive, and knowledgeable, their team delivers exceptional results. We've seen significant improvements in automating WhatsApp cart abandonment msg and carousal broadcast msg with an uptick of 118 ROAS . Highly recommend Lime Chat - they're a game-changer!”
“We've had an exceptional experience with Limechat! the onboarding process was smooth and well-structured, thanks to the incredible support from our Customer Success Manager, Dipti Juneja. She was instrumental in helping us set up our workflows and build a robust customer support system on WhatsApp. Her guidance and proactive approach made the entire setup seamless and efficient.The Limechat bot itself is a game-changer—it now handles nearly 80% of our customer queries. This has significantly improved our response times and customer satisfaction. The platform is intuitive, reliable, and has become an integral part of our support operations.Highly recommend Limechat for anyone looking to streamline their support through WhatsApp, especially with such a dedicated team behind it!”
Trusted By
Trusted by the best Shopify stores
Nexxus
India
Tupperware India Pvt Ltd
India
Symphony Limited
India
P-TAL
India
Indiehaat.com
India
Dr. Su Formulations
India
Cookd Ventures
India
Beastlife
India
Use AI-based WhatsApp Commerce for selling, customer support and marketing. It improves customer retention by 1.3 times and increases customer lifetime value by 1.5 times.
A single Helpdesk for all platforms
Combine all your support tickets from live chat, email, Facebook, and Instagram into one dashboard for easier management.
Customized experiences
Provide customized experiences across all channels using a complete overview of the customer's journey, order history, and previous interactions.
Automate up to 70% of inquiries.
Easily expand your customer service with automation that mimics human interaction during the buying process to handle questions before and after purchase.
Comparison
Top LimeChat: WhatsApp Support+AI Alternatives Detailed Comparison
The table below highlights the crucial differences between LimeChat: WhatsApp Support+AI and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 4.9(41 reviews) | 4.8(783 reviews) | |
| Developed by | LimeChat AI | Dondy | |
| Launch Date | 11/15/2021 | 3/15/2023 | |
| Pricing | $199/month, $399/month, $699/month | Free, $6.99/month, $79.99/month, $159.99/month | |
| Objective | Upgrade Reamaze and Gorgias for helpdesk, live chat, and automation services. | Abandoned cart recovery, AI agent & automations on WhatsApp | |
| Categories | Chat | Abandoned cart, Chat | |
| Key Features & Highlights | |||
| Purpose | Use AI-based WhatsApp Commerce for selling, customer support and marketing. It improves customer retention by 1.3 times and increases customer lifetime value by 1.5 times. | Add a WhatsApp button to your shop and retrieve forgotten carts through WhatsApp to increase sales and enhance customer service. | |
| Features List |
|
| |
| Highlights | - |
| |
| User Reviews and Ratings | |||
| Recommended % | 100.0% | 0.0% | |
| Pros |
|
| |
| Cons |
|
| |
| Pricing and Plans | |||
| Total Pricing Plans | 3 | 4 | |
| Free Plan | Not available | Available | |
| Free Trial | Yes, for 14 day(s) | Yes, for 7 day(s) | |
| Technical Information | |||
| Rating | 4.9 | 4.8 | |
| Total Reviews | 60 | 625 | |
| Launch Date | 11/15/2021 | 3/15/2023 | |
| SD Points | 7 | 356 | |
More Details About LimeChat: WhatsApp Support+AI
Product Description
LimeChat is a trusted tool used by over 300 enterprise brands that enables businesses to utilize WhatsApp efficiently. It offers services like green-tick verification for WhatsApp numbers, AI-driven customer engagement, quick support solutions, product catalog integration and even allows chat-based customer checkout. They handle your data according to their terms and conditions.
AI Summary
LimeChat is a comprehensive Shopify app designed to enhance customer engagement and support through WhatsApp, combining AI-powered chatbots, marketing automation, and omnichannel helpdesk functionalities. The app excels in streamlining customer interactions, with its chatbot effectively handling a significant portion of queries, improving response times, and boosting customer satisfaction. Key features include abandoned cart recovery, automated campaigns, real-time query resolution, and detailed performance analytics, all accessible through an intuitive dashboard. Integration with existing tools is seamless, and the platform supports two-way communication, driving retention and sales conversions. Strengths include a user-friendly interface, proactive customer support, and frequent feature updates tailored to market needs. However, some limitations include occasional delays in account team responses and a learning curve for advanced bot customization, which could benefit from more no-code options. The app is particularly effective for D2C brands seeking to leverage WhatsApp for scalable customer engagement and marketing.
Support
For any questions, concerns, or assistance with LimeChat: WhatsApp Support+AI, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected].
LimeChat: WhatsApp Support+AI Support Information In A Nutshell:
| Support Email: | [email protected] |
| Contact Number(s): | Not available |
| FAQ Page: | Not available |
| Privacy Policy: | Privacy details |
| Language Support: | English |
Integration
The list of top Shopify apps or features or software tools that LimeChat: WhatsApp Support+AI seamlessly integrates are given below:
Developer
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Why Choose ShopDigest?
- Highly experienced and vetted team for successful app installation
- Assured support and guidance throughout the installation and beyond
- Customized services to meet unique business needs
- 30-day no questions asked refund policy
- Lowest pricing guaranteed (starts at just $10/hour)
Customer Reviews
LimeChat: WhatsApp Support+AI has an overall rating of 4.8 stars from a total of 60 reviews on the Shopify app store. Of these, 59 (98.3%) are positive, 0 (0.0%) are neutral, and 1 (1.7%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
One of the best platforms I have ever used.The platform is tech but feels human like because of the exceptional CSM team. Nikhil and Sridhar are great and are always so helpful and accommodating.The UI/UX is absolutely seamless, very easy to understand and use.I am very happy with my experience; I am working at a global FMCG brand and have integrated Limechat with all my brands.It has completely negated my need for other platforms for reaching out to my user base.The platform is constantly evolving and getting better day by day.A must have for every business.
Lime Chat exceeded our expectations! Their onboarding process was flawless with Veena and Ananya, and their platform has revolutionized our AI Click Chat bot along with WhatsApp broadcast message. Proactive, responsive, and knowledgeable, their team delivers exceptional results. We've seen significant improvements in automating WhatsApp cart abandonment msg and carousal broadcast msg with an uptick of 118 ROAS . Highly recommend Lime Chat - they're a game-changer!
We've had an exceptional experience with Limechat! the onboarding process was smooth and well-structured, thanks to the incredible support from our Customer Success Manager, Dipti Juneja. She was instrumental in helping us set up our workflows and build a robust customer support system on WhatsApp. Her guidance and proactive approach made the entire setup seamless and efficient.The Limechat bot itself is a game-changer—it now handles nearly 80% of our customer queries. This has significantly improved our response times and customer satisfaction. The platform is intuitive, reliable, and has become an integral part of our support operations.Highly recommend Limechat for anyone looking to streamline their support through WhatsApp, especially with such a dedicated team behind it!
We started out with Limechat for their support platform and soon subscribed to their Gen AI chatbot and Marketing Suite as well. Limechat and its two-way communication have played a pivotal role in our customer engagement, driving up our retention rate and LTV while also helping us close more sales from cart drop-offs. The AI chatbot has also streamlined our presales process to a large extent by providing accurate information regarding our products’ usage, maintenance & health benefits which was a huge roadblock for our customers to complete their purchase.A special shoutout to Ashwath Nitin our CSM who goes above and beyond to help us achieve our objectives!
Amazing team. What I loved is the ownership of the team to make it successful. Some pre-designed journeys could be there as in Improvemnt
Video Demo and Screenshots
Product Video
Product Screenshots
Installation Steps
How to install LimeChat: WhatsApp Support+AI on your Shopify store
Find your app
Use filters like pricing, availability, and features to find the perfect match for your store's needs.
Get a personalized setup plan
Our team will create an installation plan based on your current store setup, goals, and requirements.
Install at your own pace
Perfect your store's functionality without the pressure to move on until you're ready.
Install in your Shopify Store
LimeChat: WhatsApp Support+AI FAQ's
How do I install the LimeChat: WhatsApp Support+AI Shopify app?
To install LimeChat: WhatsApp Support+AI app on your Shopify store, click on the LimeChat: WhatsApp Support+AI installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.
If you need our expert guidance to help you install LimeChat: WhatsApp Support+AI on your Shopify store, then contact us now.
What are the key features of LimeChat: WhatsApp Support+AI?
The key features offered by LimeChat: WhatsApp Support+AI to Shopify store owners are:
- ✅GPT-Powered Support: Chatbots for amazing automation and experience
- ✅Complete CRM: Enable your agents with AI across WhatsApp, Email, FB, IG and Call
- ✅AI-Powered Analytics into WhatsApp RoAS, Conversions, CSAT, and NPS
- ✅WhatsApp Selling: Consultative Journeys, Catalogs, FAQs and Checkout on WhatsApp
- ✅2-way WhatsApp Marketing: Abandoned Carts, Build-Your-Own Journeys & Segments
Does LimeChat: WhatsApp Support+AI integrate with other Shopify apps or tools?
Yes, LimeChat: WhatsApp Support+AI seamlessly integrates with other Shopify apps or tools, such as WhatsApp Marketing Tools - Retrieve lost carts - Create your campaigns, AI creates user groups: identify your top customers for marketing campaigns., Get all your messages from WhatsApp, Email, Meta (including comments and DMs), and Twitter in one location..
Is there a free trial available for LimeChat: WhatsApp Support+AI?
Yes, LimeChat: WhatsApp Support+AI offers 14 days free trial on all its paid plans.
What are the pricing plans for LimeChat: WhatsApp Support+AI?
The app offers 3 paid plans, which cost $199/month, $399/month, $699/month. The paid plans also come with a 14-day free trial period.
How does billing work for LimeChat: WhatsApp Support+AI?
LimeChat: WhatsApp Support+AI uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, LimeChat: WhatsApp Support+AI allows its subscribers to cancel or upgrade their subscription plan at any time.
Does LimeChat: WhatsApp Support+AI offer customer support? How can I get assistance?
Yes, LimeChat: WhatsApp Support+AI offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Is LimeChat: WhatsApp Support+AI compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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