Customer Profile Shopify Apps – Analytics & Insights
(Updated September 2026) Track the top customer profile Shopify apps with live rankings, market share, geography, and review data — updated weekly from the Shopify App Store. This keyword page shows where each app stands today and how its position has shifted over time.
Top Customer Profile Shopify Apps Ranked Today
Top 10 customer profile Shopify apps ranked by current App Store position, with market share and review counts. Updated weekly.
| App | Rank | Market Share | Reviews |
|---|---|---|---|
 Shopify Forms | 1 | 86.55% 0.27 | 731 21 |
 Custlo ‑ Customer accounts app | 2 | 9.65% 1.15 | 94 4 |
 C:Hub Customer Accounts | 3 | 0.99% 0.06 | 75 1 |
 edrone: Email, SMS & WhatsApp | 4 9 | 1.13% 1.10 | 29 0 |
 Formful – Contact Form Builder | 5 | 0.76% 0.36 | 103 4 |
 Extended Profile Fields | 6 8 | 0.13% 0.12 | 3 1 |
 Endear AI‑Powered Clienteling | 7 9 | 0.08% 0.08 | 20 3 |
 OuterSignal: See Who's Buying | 8 4 | 0.00% | 0 0 |
 Cart Lock:Block Checkout Rules | 9 | 0.15% 0.03 | 85 3 |
 Helium Customer Fields | 10 3 | 0.45% 1.28 | 349 11 |
Key Insights:
- Shopify Forms commands 86.6% market share, 76.9pp ahead of Custlo ‑ Customer accounts app — a concentrated customer profile category.
- In the last 30 days, 4 apps climbed and 1 dropped in ranking among the top 10 tracked customer profile apps.
- Shopify Forms added the most new reviews this month (+21) — strong adoption momentum.
Live Ranking and Market Share Trends for Customer Profile Shopify Apps
Monthly ranking and market share trends for the top 5 customer profile Shopify apps over the past year — see how each app's App Store position and market share have shifted month by month.
Charts Data
| App | Apr 2026 | May 2026 | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 |
|---|---|---|---|---|---|---|
| Shopify Forms | #1 | #1 | #21 | #11 | #1 | #1 |
| Custlo ‑ Customer accounts app | #41 | #22 | #11 | #21 | #2 | #2 |
| C:Hub Customer Accounts | — | — | — | #783 | #61 | #33 |
| edrone: Email, SMS & WhatsApp | #3 | #3 | #41 | #62 | #126 | #48 |
| Formful – Contact Form Builder | — | — | — | #8 | #53 | #5 |
Key Insights:
- Shopify Forms's ranking improved from #3 to #1 over the charted period.
- 4 of 5 top customer profile apps improved their position; 1 declined — an actively reshuffling market.
- Shopify Forms's market share is 86.5% — gaining +68.5pp since the start of the chart.
Customer Profile Shopify Apps — Market Share by Country
Top 5 countries driving installs for customer profile Shopify apps, with current market share and 30-day change versus the previous month.
| Country | Market Share | Change |
|---|---|---|
 United States | 34.7% | 3.46 |
 Australia | 7.7% | 2.51 |
 United Kingdom | 6.9% | 0.29 |
 India | 4.9% | 1.78 |
 Canada | 4.1% | 0.41 |
Key Insights:
- United States accounts for 34.7% of customer profile app installs — the single largest market.
- Top 3 markets (United States, Australia, United Kingdom) collectively cover 49.3% of all tracked customer profile installs — highly concentrated demand.
Fastest to 1,000 Reviews — Customer Profile Shopify Apps
Race-style view of how the top 5 customer profile Shopify apps reached 1,000 reviews — months since launch on the X-axis, cumulative review count on the Y-axis.
Charts Data
| App | Months to Reach 1,000 Reviews | Current Review Count |
|---|---|---|
| Shopify Forms | Not yet reached | 678 |
| Formful – Contact Form Builder | Not yet reached | 96 |
| Custlo ‑ Customer accounts app | Not yet reached | 84 |
| C:Hub Customer Accounts | Not yet reached | 62 |
| edrone: Email, SMS & WhatsApp | Not yet reached | 30 |
Key Insights:
- 5 of the top 5 customer profile apps haven't yet crossed 1,000 reviews — Shopify Forms is closest at 678 cumulative.
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Top Customer Profile Shopify Apps Ranked by Position
Shopify Forms dominates customer profile with 86.6% market share — a clear category leader Shopify merchants gravitate to first, 76.9pp ahead of Custlo ‑ Customer accounts app (9.6%). C:Hub Customer Accounts sits at #3 with 1.0% share, rounding out the top tier. Together, the top 3 apps absorb 97.2% of all customer profile installs — a highly concentrated landscape with limited room for new entrants. edrone: Email, SMS & WhatsApp is the standout mover this month, climbing 9 positions — a momentum signal worth tracking.
Shopify Forms still holds 86.6% share of customer profile apps, but rankings have moved this month — edrone: Email, SMS & WhatsApp climbed 9 positions to #4, the strongest mover in the category. Sustained rank gains of this size usually indicate active product development, so the climbers are worth comparing on feature roadmap and support quality.
Live Ranking and Market Share Trends Across Customer Profile Shopify Apps
Shopify Forms climbed from #3 (Sep 2025) to #1 (Sep 2026) — a 2-position gain among customer profile apps over the charted window. Across the top 5 plotted customer profile apps, 4 improved their ranking while 1 declined — the category is moving upward overall. Shopify Forms's share expanded +68.5pp from 18.0% (Sep 2025) to 86.5% (Sep 2026) — a sustained widening of the gap against other customer profile apps over this window.
A 2-position move for the leader over the charted customer profile window is large enough to reflect real merchant adoption shifts, not just App Store noise — Shopify Forms's climb as of Sep 2026 is the strongest trajectory signal in this chart.
Review Growth Velocity in Customer Profile — Which Apps Grew Fastest
None of the top 5 customer profile apps tracked here have yet crossed 1,000 reviews. Shopify Forms leads the set on current cumulative reviews with 678 — closest to the milestone, at roughly 68% of the way there.
With no app in this customer profile set having crossed 1,000 reviews, the category is still in early adoption. Shopify Forms is the closest to breaking out at 678 cumulative reviews — worth tracking its per-month review velocity to see whether it's on pace to cross the milestone first.
Top 5 Apps in Customer Profile
- Shopify Forms — Category leader for customer profile with 86.6% market share and 4.5★.
- Custlo ‑ Customer accounts app — Ranks #2 for customer profile with 9.6% market share and 4.9★.
- C:Hub Customer Accounts — Ranks #3 for customer profile with 1.0% market share and 4.8★.
- edrone: Email, SMS & WhatsApp — Climbed 9 positions this month to rank #4 — 1.1% share, 4.7★.
- Formful – Contact Form Builder — Ranks #5 for customer profile with 0.8% market share and 4.6★.
Customer Profile Shopify Apps — Frequently Asked Questions
1. What is the best customer profile app on Shopify?
Shopify Forms is the leading customer profile app on Shopify, holding 86.6% of category market share with 731 reviews — a clear default for most merchants.
2. Which customer profile app has the highest market share on Shopify?
Shopify Forms holds the highest market share among customer profile apps at 86.6% (-0.27pp vs 30 days ago). Market share here is estimated from each app's recent review velocity, with rank-weighted adjustment because positions in keyword search drive most installs.
3. How many customer profile apps are tracked on Shopify?
ShopDigest tracks 96 customer profile apps on the Shopify App Store. Rankings, market share, geography, and review data refresh weekly.
4. Which customer profile app is growing the fastest on Shopify?
edrone: Email, SMS & WhatsApp has shown the strongest ranking momentum, climbing 9 positions over the past 30 days. Use the Rankings tab to see full month-over-month trajectories.
5. Where are customer profile apps most popular on Shopify?
United States has the highest concentration of customer profile app installs at 34.7%, followed by Australia at 7.7%. The Geography tab shows the full country-by-country breakdown.
6. How is market share calculated for customer profile on Shopify keyword pages?
For keyword pages, market share is rank-weighted — apps at position #1 carry roughly 40× the weight of apps at position #22, and apps beyond #22 are excluded. This reflects the reality that Shopify keyword search traffic concentrates heavily at the top of results.
