Hotjar Install Shopify App – Performance, Rankings & Reviews

Hotjar Install has accumulated 90 reviews on the Shopify App Store (+1.1% vs 30 days ago) — an early-stage review base where each new install meaningfully shifts the dataset. It carries a 4.31★ average rating (-0.3% this month) — a strong rating that signals consistent merchant satisfaction. Geographically, United States leads but the install base is globally distributed across many markets (27.8% of reviews).

Review growth is up but average rating is slipping — a classic "scaling pains" pattern where new install volume outpaces support and feature responsiveness. The issue is often resolvable but warrants due diligence on recent review themes before committing.

Hotjar Install's 90 cumulative reviews and 4.31★ rating come directly from the Shopify App Store and refresh weekly. The Top Region KPI uses Hotjar Install's per-country review distribution as an install-distribution proxy because Shopify doesn't publish per-country install counts.

Hotjar Install holds positions in a focused set of Shopify App Store categories, keywords, and collections — meaningful visibility concentrated rather than spread thin, with its strongest position at #1 for hot jar. It captures the largest share of installs in hot jar at 14.7% — the group where Hotjar Install most directly competes for merchant adoption. Over the past 30 days, Hotjar Install has climbed 2 positions in Operations — its strongest mover this month.

Hotjar Install's concentrated category footprint is showing downward pressure — losing ground in the focused set of groups where it competes most directly. Compare against rising alternatives in your target category before committing.

United States is Hotjar Install's largest single market at 27.8% — but the install base is broadly distributed across many countries. Netherlands follows at 11.1%, with France at 11.1%. Together, the top 3 countries account for 50.0% of Hotjar Install's worldwide reviews. Romania (5.6%) and South Africa (5.6%) round out the top 5. Netherlands is the fastest-growing market for Hotjar Install this month (+6.57pp) — emerging adoption worth watching.

Hotjar Install's adoption from merchants in many countries with United States's 27.8% as the largest single share is a strong "region-agnostic by design" signal — for most Shopify stores this is the easiest geography pattern to default to, with feature, pricing, and support quality mattering more than regional fit.

Across the top 5 groups plotted on this chart, Hotjar Install declined in 4 and improved in 0 — net downward pressure that often appears before a broader category-level rank reset. Its sharpest decline is in Funnel Analysis — slipping from #26 to #46 over the charted period. Switching to the Market Share view, Hotjar Install's share in Hot Jar contracted by -46.4pp.

Cross-group rank declines for Hotjar Install can reflect either a temporary algorithm shift or sustained loss of merchant interest to faster-moving competitors — share or review-velocity trends in the same groups usually disambiguate the two within 4–8 weeks.

Hotjar Install's cumulative review count climbed from 1 to 90 over the charted period — a 8900.0% expansion of its review base, driven by 89 new reviews. Average rating softened from 5.00★ to 4.31★ over the same window — worth investigating recent review themes for what's driving the shift, since cumulative ratings move slowly.

Review velocity (the slope of Hotjar Install's cumulative line) is one of the strongest leading indicators for Shopify app health. A line still bending upward means recent merchant acquisition is working; a flattening line means the app is maturing into steady-state. Rating direction adds the quality dimension: rising rating + rising reviews = compounding momentum, the rarest and most valuable combination.