(Updated October 2026) Track O: Chat buttons & Contact Form's estimated install share within every Shopify App Store group it appears in — categories, keywords, and collections — with current %, 30-day change, and Growing / Stable / Declining status. Engage with customers everywhere: Facebook Messenger, Telegram, & 20+ chat channels & Contact Form..
O: Chat buttons & Contact Form's estimated install share within each Shopify App Store group it appears in — categories, keywords, and collections — with current %, status (Growing / Stable / Declining), and 30-day change. Filterable by date range and sortable by share or share change.
| Category/Keyword | Market Share | Status |
|---|---|---|
KeywordChat buttons | 0.70%0.42 | Declining |
Keywordmessenger | 0.53%0.53 | Declining |
CategoryForms Store design > Notifications > Forms | 0.49%0.25 | Declining |
CollectionUseful apps for Philippines | 0.39%0.21 | Declining |
CollectionUseful apps for Malaysia | 0.37%0.20 | Declining |
CollectionUseful apps for Indonesia | 0.33%0.17 | Declining |
Keywordfacebook messenger | 0.24%1.07 | Declining |
CategoryChat Store management > Support > Chat | 0.17%0.09 | Declining |
CategorySupport Store management > Support | 0.12%0.07 | Declining |
CategoryNotifications Store design > Notifications | 0.07%0.04 | Declining |
Key Insights:
Monthly market share trajectory for O: Chat buttons & Contact Form across its top 5 Shopify App Store groups over the past year — pick categories or keywords to plot, filter by country, and switch sub-tabs for absolute share or per-interval change.
| Category / Keyword | May 2026 | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 | Oct 2026 |
|---|---|---|---|---|---|---|
| Facebook Messenger | 2.79% | 1.31%1.48 | 0.23%1.08 | 0.10%0.13 | 0.05%0.05 | 0.14%0.09 |
| Messenger | 0.55% | 1.06%0.51 | 0.53%0.53 | 0.18%0.35 | 0.09%0.09 | 0.11%0.02 |
| Forms | 0.98% | 0.73%0.25 | 0.49%0.24 | 0.16%0.33 | 0.08%0.08 | 0.08% |
| Useful Apps For Philippines | 0.75% | 0.61%0.14 | 0.39%0.22 | 0.13%0.26 | 0.07%0.06 | 0.07% |
| Chat Buttons | 1.51% | 1.10%0.41 | 0.69%0.41 | 0.19%0.5 | 0.09%0.1 | 0.07%0.02 |
Key Insights:
O: Chat buttons & Contact Form captures the largest share of installs in Chat buttons — 0.7% of the group's tracked install base, followed by 0.5% in messenger and 0.5% in Forms. Sort the table by Share to see the full ordered list.
O: Chat buttons & Contact Form is contracting in more groups than it's expanding. facebook messenger saw the sharpest dip this month — switch to "Market Share Changes" to see the full distribution and check whether the contractions cluster around a shared theme.
Market share is estimated from each app's review velocity within a group, used as a proxy for install share. For category and collection groups, it's a straight share-of-reviews calculation; for keyword groups, ranking position is weighted (rank #1 ≈ 40× the weight of rank #22, with apps beyond #22 excluded) since search traffic concentrates heavily at the top. The Country filter on the table re-computes share using only that country's reviews.
O: Chat buttons & Contact Form appears in 20 Shopify App Store groups in total — categories, keywords, and collections combined. The table above lists the top 10 where it captures the largest share; paginate or sort by Change to see the rest.
Share figures are recomputed weekly from the latest review data. O: Chat buttons & Contact Form is currently losing share in more groups than it's gaining — the trend chart's date range filter lets you check whether the slide started recently or has been ongoing.
Rankings and trends across every Shopify app, category, and keyword.