(Updated October 2026) Track ExchangeIt Returns & Exchange's estimated install share within every Shopify App Store group it appears in — categories, keywords, and collections — with current %, 30-day change, and Growing / Stable / Declining status. Handle returns, refunds, and exchanges with less manual work.
ExchangeIt Returns & Exchange's estimated install share within each Shopify App Store group it appears in — categories, keywords, and collections — with current %, status (Growing / Stable / Declining), and 30-day change. Filterable by date range and sortable by share or share change.
| Category/Keyword | Market Share | Status |
|---|---|---|
CategoryOrders - Other Orders and shipping > Orders > Orders - Other | 0.19%0.02 | Declining |
CategoryReturns and exchanges Orders and shipping > Returns and warranty > Returns and exchanges | 0.07%0.00 | Declining |
CategoryReturns and warranty Orders and shipping > Returns and warranty | 0.07%0.00 | Declining |
CategoryOrders Orders and shipping > Orders | 0.05%0.00 | Declining |
Keywordself service portal | 0.02%0.03 | Declining |
KeywordCustomer blocklists | 0.02%0.01 | Declining |
CategoryOrders and shipping | 0.02%0.00 | Declining |
KeywordNon-returnable items | 0.01%0.00 | Growing |
KeywordReturns and exchanges | 0.01%0.00 | Declining |
KeywordIn-store returns | 0.00%0.00 | Declining |
Key Insights:
Monthly market share trajectory for ExchangeIt Returns & Exchange across its top 5 Shopify App Store groups over the past year — pick categories or keywords to plot, filter by country, and switch sub-tabs for absolute share or per-interval change.
| Category / Keyword | May 2026 | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 | Oct 2026 |
|---|---|---|---|---|---|---|
| Orders - Other | 0.37% | 0.21%0.16 | 0.19%0.02 | 0.19% | 0.26%0.07 | 0.27%0.01 |
| Returns And Exchanges | 0.38% | 0.08%0.3 | 0.07%0.01 | 0.07% | 0.09%0.02 | 0.10%0.01 |
| Returns And Warranty | 0.32% | 0.07%0.25 | 0.07% | 0.07% | 0.09%0.02 | 0.09% |
| Orders | 0.08% | 0.05%0.03 | 0.05% | 0.05% | 0.06%0.01 | 0.06% |
| Self Service Portal | — | 0.06% | 0.02%0.04 | 0.03%0.01 | 0.04%0.01 | 0.03%0.01 |
Key Insights:
ExchangeIt Returns & Exchange captures the largest share of installs in Orders - Other — 0.2% of the group's tracked install base, followed by 0.1% in Returns and exchanges and 0.1% in Returns and warranty. Sort the table by Share to see the full ordered list.
ExchangeIt Returns & Exchange is contracting in more groups than it's expanding. self service portal saw the sharpest dip this month — switch to "Market Share Changes" to see the full distribution and check whether the contractions cluster around a shared theme.
Market share is estimated from each app's review velocity within a group, used as a proxy for install share. For category and collection groups, it's a straight share-of-reviews calculation; for keyword groups, ranking position is weighted (rank #1 ≈ 40× the weight of rank #22, with apps beyond #22 excluded) since search traffic concentrates heavily at the top. The Country filter on the table re-computes share using only that country's reviews.
ExchangeIt Returns & Exchange appears in 11 Shopify App Store groups in total — categories, keywords, and collections combined. The table above lists the top 10 where it captures the largest share; paginate or sort by Change to see the rest.
Share figures are recomputed weekly from the latest review data. ExchangeIt Returns & Exchange is currently losing share in more groups than it's gaining — the trend chart's date range filter lets you check whether the slide started recently or has been ongoing.
Rankings and trends across every Shopify app, category, and keyword.