B: Whatsapp, Voice, Sms & Chat Shopify App – Market Share & Install Footprint
(Updated October 2026) Track B: WhatsApp, Voice, SMS & Chat's estimated install share within every Shopify App Store group it appears in — categories, keywords, and collections — with current %, 30-day change, and Growing / Stable / Declining status. WhatsApp, AI Voice & SMS to recover carts, broadcast & sell.
B: Whatsapp, Voice, Sms & Chat — Market Share Across Shopify App Store Groups
B: WhatsApp, Voice, SMS & Chat's estimated install share within each Shopify App Store group it appears in — categories, keywords, and collections — with current %, status (Growing / Stable / Declining), and 30-day change. Filterable by date range and sortable by share or share change.
| Category/Keyword | Market Share | Status |
|---|---|---|
KeywordEmail chat | 18.62%18.58 | Growing |
CategoryAbandoned cart Marketing and conversion > Marketing > Abandoned cart | 5.70%2.30 | Growing |
CategoryChat Store management > Support > Chat | 2.19%0.88 | Growing |
CategorySupport Store management > Support | 1.57%0.62 | Growing |
KeywordEmail reminders | 0.75%0.38 | Growing |
CategoryMarketing Marketing and conversion > Marketing | 0.67%0.27 | Growing |
KeywordPop-up builder | 0.66%0.25 | Growing |
Keywordwhatsapp chat + abandoned cart | 0.57%57.53 | Declining |
KeywordExit pop-ups | 0.54%0.00 | Declining |
KeywordVoice support | 0.51%0.21 | Declining |
Showing 1-10 out of 23
Key Insights:
- B: WhatsApp, Voice, SMS & Chat captures 18.6% of installs in Email chat — its strongest position among the 10 Shopify groups shown (23 groups in total).
- Over the past 30 days, 7 gained share and 3 lost share — net positive share momentum.
- Email chat is the biggest gainer (+18.58pp) — strongest share momentum this month.
B: Whatsapp, Voice, Sms & Chat — Market Share Trend Across Top Groups
Monthly market share trajectory for B: WhatsApp, Voice, SMS & Chat across its top 5 Shopify App Store groups over the past year — pick categories or keywords to plot, filter by country, and switch sub-tabs for absolute share or per-interval change.
Charts Data
| Category / Keyword | May 2026 | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 | Oct 2026 |
|---|---|---|---|---|---|---|
| Email Chat | — | 0.02% | 0.02% | 0.01%0.01 | 18.30%18.29 | 18.75%0.45 |
| Abandoned Cart | 1.77% | 1.53%0.24 | 1.38%0.15 | 1.13%0.25 | 5.50%4.37 | 5.72%0.22 |
| Chat | 0.72% | 0.61%0.11 | 0.52%0.09 | 0.43%0.09 | 2.17%1.74 | 2.21%0.04 |
| Support | 0.52% | 0.44%0.08 | 0.38%0.06 | 0.31%0.07 | 1.56%1.25 | 1.58%0.02 |
| Email Reminders | 0.13% | 0.27%0.14 | 0.14%0.13 | 0.88%0.74 | 0.71%0.17 | 0.76%0.05 |
Key Insights:
- B: WhatsApp, Voice, SMS & Chat's biggest share gain is in Email Chat — expanded from 0.0% to 18.8% over the charted period.
- Across the 5 plotted groups, B: WhatsApp, Voice, SMS & Chat expanded share in 5 and contracted in 0.
Top Categories B: Whatsapp, Voice, Sms & Chat Ranks In on Shopify
- KeywordEmail chat — Holds 18.6% market share in this keyword (+18.58pp this month) — B: WhatsApp, Voice, SMS & Chat's growing footprint here.
- CategoryAbandoned cart — Holds 5.7% market share in this category (+2.30pp this month) — B: WhatsApp, Voice, SMS & Chat's growing footprint here.
- CategoryChat — Holds 2.2% market share in this category (+0.88pp this month) — B: WhatsApp, Voice, SMS & Chat's growing footprint here.
- CategorySupport — Holds 1.6% market share in this category (+0.62pp this month) — B: WhatsApp, Voice, SMS & Chat's growing footprint here.
- KeywordEmail reminders — Holds 0.7% market share in this keyword (+0.38pp this month) — B: WhatsApp, Voice, SMS & Chat's growing footprint here.
B: Whatsapp, Voice, Sms & Chat on Shopify — Market Share FAQs
1. Where does B: WhatsApp, Voice, SMS & Chat have the most market share on Shopify?
B: WhatsApp, Voice, SMS & Chat captures the largest share of installs in Email chat — 18.6% of the group's tracked install base, followed by 5.7% in Abandoned cart and 2.2% in Chat. Sort the table by Share to see the full ordered list.
2. Which Shopify categories is B: WhatsApp, Voice, SMS & Chat gaining or losing share in?
B: WhatsApp, Voice, SMS & Chat is gaining share in more groups than it's losing. Email chat is the biggest gainer this month — switch the table sub-tab to "Market Share Changes" to see the full set of gainers and losers ordered by movement size.
3. How is B: WhatsApp, Voice, SMS & Chat's Shopify market share calculated?
Market share is estimated from each app's review velocity within a group, used as a proxy for install share. For category and collection groups, it's a straight share-of-reviews calculation; for keyword groups, ranking position is weighted (rank #1 ≈ 40× the weight of rank #22, with apps beyond #22 excluded) since search traffic concentrates heavily at the top. The Country filter on the table re-computes share using only that country's reviews.
4. In how many Shopify groups does B: WhatsApp, Voice, SMS & Chat hold market share?
B: WhatsApp, Voice, SMS & Chat appears in 23 Shopify App Store groups in total — categories, keywords, and collections combined. The table above lists the top 10 where it captures the largest share; paginate or sort by Change to see the rest.
5. How often does B: WhatsApp, Voice, SMS & Chat's Shopify market share update?
Share figures are recomputed weekly from the latest review data. B: WhatsApp, Voice, SMS & Chat's current trajectory shows expanding share across multiple Shopify groups — the chart's Monthly granularity smooths weekly noise; switch to Weekly to see the inflection points.
