(Updated October 2026) Track every Shopify App Store group where Crisp ‑ Helpdesk & AI Chatbot ranks — categories, keywords, and collections combined — with current position, status, and 30-day change. Automate customer support inquiries, on any channel.
All categories, keywords, and collections where Crisp ‑ Helpdesk & AI Chatbot ranks on the Shopify App Store, with current position, status (Leader / Climbing / Declining / Stable), and 30-day change — filterable by date range and sortable by rank or rank change.
| Category/Keyword | Position | Status | Avg Position | Best Position |
|---|---|---|---|---|
Keywordcrisp | 1 | Leader | 1.0 | 1 |
Collectionthank-you-order-status-chat | 3 1 | Declining | 2.8 | 2 |
Keywordhelp desk | 8 | Stable | 9.8 | 8 |
KeywordSpam detection | 9 1 | Declining | 9.8 | 9 |
KeywordVideo calls | 10 2 | Declining | 11.8 | 10 |
KeywordFeedback surveys | 12 2 | Declining | 13.3 | 12 |
Keywordcustomer support | 14 1 | Declining | 19.3 | 14 |
KeywordResponse templates | 16 1 | Declining | 19.3 | 16 |
KeywordRule-based triggers | 16 2 | Declining | 18.8 | 16 |
KeywordEscalation | 17 2 | Declining | 20.8 | 17 |
Key Insights:
Monthly ranking trajectory for Crisp ‑ Helpdesk & AI Chatbot across its top 5 Shopify App Store groups over the past year — pick any categories or keywords, change the date range, or switch to Ranking Changes for per-interval movement.
| Category / Keyword | May 2026 | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 | Oct 2026 |
|---|---|---|---|---|---|---|
| Crisp | #1 | #1 | #1 | #1 | #1 | #1 |
| Help Desk | #9 | #9 | #9 | #9 | #9 | #81 |
| Spam Detection | #6 | #71 | #81 | #8 | #102 | #91 |
| Video Calls | #10 | #122 | #75 | #103 | #122 | #102 |
| Thank-You-Order-Status-Chat | — | — | — | — | — | — |
Key Insights:
Crisp ‑ Helpdesk & AI Chatbot appears across many Shopify App Store categories, keywords, and collections — a broad cross-category footprint that signals the app addresses problems shared by merchants across multiple verticals. Its strongest current position is #1 for crisp, followed by #3 for thank-you-order-status-chat. Over the past 30 days, Crisp ‑ Helpdesk & AI Chatbot slipped 2 positions in Video calls — its sharpest single-group dip this month.
Crisp ‑ Helpdesk & AI Chatbot's 2-position slide in Video calls alongside declines in 7 additional groups is broad enough that it usually reflects category-leader competitors gaining ground rather than Crisp ‑ Helpdesk & AI Chatbot itself getting worse.
Across the top 5 groups plotted, Crisp ‑ Helpdesk & AI Chatbot's rank changes balance out — gains and losses split evenly, suggesting a settled competitive position rather than active gain or loss. Its sharpest gain is in Help Desk — climbing from #27 to #8 over the charted window.
Crisp ‑ Helpdesk & AI Chatbot's 3-position slide in Spam Detection alongside declines in other additional groups is the kind of multi-category drop that usually reflects competitors gaining ground rather than the app itself getting worse — worth comparing against the rising alternatives in the merchant's target category.
Crisp ‑ Helpdesk & AI Chatbot's strongest position on the Shopify App Store is #1 in crisp, followed by #3 in thank-you-order-status-chat and #8 in help desk. The Rankings table above shows every group Crisp ‑ Helpdesk & AI Chatbot appears in, sorted by best position.
Crisp ‑ Helpdesk & AI Chatbot appears in 51 Shopify App Store groups in total — categories, keywords, and collections combined. The table above shows the top 10 where it currently ranks best; paginate or sort by Rank Change to see the rest.
Crisp ‑ Helpdesk & AI Chatbot has slipped the most in Video calls, dropping 2 positions over the past 30 days. Switch the table sub-tab to "Ranking Changes" to see all decliners ordered by movement size.
Crisp ‑ Helpdesk & AI Chatbot's rankings are crawled weekly. The current trajectory shows downward pressure across multiple Shopify groups — use the date range filter on the table to compare any two snapshots and the chart to see the long-term shape.
Rankings and trends across every Shopify app, category, and keyword.