E-commerce is booming and helping both sellers and shoppers incredibly. While sellers have the privilege to sell their locally produced products across the internet, buyers get a lot of options to choose from. This, in some way, creates tough competition among sellers on the internet. Connectly app has come to their rescue.
Available for $99/month following a 30-day free trial, Connectly allows Shopify merchants to recover abandoned carts using the WhatsApp marketing channel. Based on artificial intelligence, the Shopify app promises to help generate up to 5X revenue.
How Connectly App Works?
Connectly uses WhatsApp to connect with potential buyers, who abandoned their carts on the Shopify store. It sends similar recommendations to the customers on their registered WhatsApp number. According to the San Francisco-based company, WhatsApp is the most effective communication channel in the world with an approximately 95 percent of engagement rate. The recommendations help merchants multiply sales.
Another incredible feature of Connectly is that it allows merchants to sell products inside the WhatsApp communication thread. AI technology uses mini bots and sets workflows to attract customers with the latest arrivals, best offers and shopping reminders. All this marketing is done through a conversational style, which helps in customer engagement and boosts revenue.
Other Alternatives
Apart from Connectly, the Shopify App Store has only one more application that allows merchants to build communication over abandoned carts using WhatsApp. The setup and operation of Connectly are easy and quick. The other we just mentioned is WhatsApp Chat + Abandoned Cart.
Launched in August 2019, WhatsApp Chat + Abandoned Cart comes free and maintains a rating of five after 123 reviews. Jewelry brand Samapura wrote in its review from Germany: “The customer service is fast response and very nice.”
How is Connectly Different?
Connectly.ai Cart Recovery, on the other hand, was launched in November last year. It has no reviews or ratings so far. It is available in different languages like English, Spanish, Portuguese (Brazil), Hindi, Indonesian, and Arabic and can be integrated with WhatsApp, Zendesk, Klaviyo, SMS providers, Intercom and Hubspot.
As far as pricing is concerned, Connectly.ai Cart Recovery offers only one plan — AUTO-CART RECOVERY, which is priced at $99/month. It is the “cost per conversation, as per WhatsApp pricelist,” adds Connectly on the Shopify App Store.
With Connectly’s amazing tool and expert support, we grew our revenue per message up to 10X in LatAm. We wouldn’t have these results without them.
Ricardo Contardo Díaz, Head of Marketing One to One, Falabella
Connectly App Offers 3 Features
- Automated Messages: Connectly.ai Cart Recovery ensures that relevant messages are sent automatically just after the cart abandonment. It sets the workflow for the best results.
- Integration: The app offers WhatsApp API integration with the Shopify owner’s account and the registered WhatsApp number without charging any additional fees.
- Reports: Connectly.ai Cart Recovery also promises advanced reporting on cart abandonment, which helps merchants stock up on the right products and avoid low-selling products.
Connectly.ai Cart Recovery can be set up without any knowledge of coding. The best part of the app pricing is that you pay as you proceed without paying any hidden charges. What makes it apart from the competition is two-way communication, which performs five times better than one-way text blasts.
Automation of WhatsApp conversations comes with additional features like:
- No Spamming: Connectly respects the fact that spamming doesn’t help much in boosting sales. The app’s AI technology promises 99 percent less spam flagging.
- Sales Hike: It promises to boost sales by at least 30 percent.
- Low cost: Connectly comes at a low cost for a process, which otherwise could cost 10 times with manual methods.
- High Conversion: The app leads the industry segment with a promise to hike conversion rates by more than 15 percent.
- Better Than SMS: There are many apps for abandoned cart recovery through SMS marketing on the Shopify App Store. However, Connectly.ai Cart Recovery promises 10 times more engagement rates in comparison to SMS marketing.
About Connectly
Connectly is a company based in San Fransisco, founded by Stefanos Loukakos and Yandong Liu. While Loukakos worked at Facebook, Liu had the experience of working with Uber. “With a shared passion for messaging – between Stefanos’ role at Facebook and Yandong’s role leading a highly successful SMS initiative to onboard Uber drivers – they launched Connectly to help businesses make the most of their customer messages in an increasingly complex ecosystem,” the company website states in the Founder Story.
The platform is powered by AI and has helped companies with solutions for sales, marketing, transactions and customer care using the power of messaging. Some of its most prominent clients include Linio, Daki and Lipigas.
“With Connectly’s amazing tool and expert support, we grew our revenue per message up to 10X in LatAm. We wouldn’t have these results without them,” Ricardo Contardo Díaz, Head of Marketing One to One at Falabella, which acquired Linio, said in his review.
Power of WhatsApp
WhatsApp has become the most powerful sales channel. In July, Interakt by Jio Haptik launched WhatsApp Sales Channel app on Shopify App Store. It aimed to help small and medium businesses (SMB) merchants increase their sales and boost revenue, as per the company statement. For the unversed, Interakt, Haptik’s first product for the SMB and MSME economy, is an app that helps SMBs manage their business on WhatsApp.
Making use of WhatsApp as a cognitive sales channel, Interakt serves over 3,000 businesses that include more than 2,500 SMBs and over 500 direct-to-consumer (D2C) brands. According to the company, several Shopify merchants using Interakt saw an 80 percent drop in marketing expenses and a 65 percent rise in the abandoned cart recoveries. This new integration lets merchants auto-sync their Shopify store with WhatsApp, hence making it easier for them to share product catalogues with customers via the instant messaging service.
“The Shopify-Interakt integration has helped over 1000 merchants leverage the simplicity and reach of WhatsApp to build strong relations with their buyers. Our clients have also reported up to 20 percent of their business coming via WhatsApp and our goal is to empower 10,000 more businesses through our platform in the financial year 2022-23,” Ahshad Jussawalla, VP & Business Head, Interakt told Financial Express.
