Loox, a photo-driven reviews & referrals app for Shopify brands, launched Loox Upsells on Tuesday, September 20. Loox Upsells is an e-commerce tool that will help merchants to increase the average order value by allowing them to show photo reviews next to post-purchase upsell offers.
With the launch of Loox Upsells, the company takes a step ahead to expand its portfolio of solutions and products that boost the growth of e-commerce brands by using customer-generated content. It boasts of being the first post-purchase upsell solution in the market that will enable store owners on Shopify to include photo reviews and connect visual-centric review approach with sales solution.
The possibility to display photo reviews at Loox Upsells adds the crucial layer of social proof that many need to put them over the edge from consideration to purchase.
Patrick Maness, VP Marketing, Gorilla Bow
Next Gen Peer-to-peer Marketing
“With more than 31 million Loox-collected reviews and more than $443 million USD in sales generated for our customers last year, we’re excited to launch Loox Upsells and continue to lead the next generation of peer-to-peer marketing,” said Yoni Elbaz, CEO of Loox, according to prnewswire.
“The possibility to display photo reviews at Loox Upsells adds the crucial layer of social proof that many need to put them over the edge from consideration to purchase”, said Patrick Maness, VP Marketing of Gorilla Bow.
About Loox
Launched on October 16, 2015, Loox currently claims to be associated with 100,000 Shopify merchants that includes more than 1,000 Shopify Plus enterprise-level brands, like Zumba and Birchbox. Loox automatically sends review request mails to customers asking them with deliver-based timing. This helps in boosting trust and customer retention.
Customers are offered discounts for adding review with a photo or video. The user interface is attractive, one can choose from a wide range of review widgets like Sidebar, Popup, Grid, List and Carousel among others. Brands can generate traffic by sharing Loox reviews on social media enabling increased sales. Loox offers 14-day free trial along with three plans namely, Beginner, Growth and Unlimited.
Below we have mentioned some additional features offered by Loox:
- Multilingual: It is available in 19 languages including English and French.
- No Complication: Loox imports review from any source.
- Easy Customisation: One can decide logo, font, size, widget colour among others.
- Filter: Merchants can take a call on whether a product review should get publish or not.
- Reply to Reviews: Public can respond to the published customer reviews.
- SEO Friendly: Product reviews and ratings can be displayed on search results with Rich Snippets.
- Referrals: Merchants can even create similar audiences based on happy customers.
- Grouping: Loox automatically groups reviews. It means reviews between similar or identical products are shared.
- Compliance: It is GDPR, CCPA & EU Omnibus Compliant.
