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Desk360 Shopify App

Chat

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Free
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Highlights

Omnichannel customer service and real-time chat support

    Interested? Get in touch with our team and we'll provide you with a custom estimate.

    bonnie avatarInstallation service $5/hour $9/hour first 5 hours
    Installed by Ecomhero and guaranteed by ShopDigest

    Screenshots

    About the App

    Overview of Desk360 Shopify App:

    The Desk360 is a Shopify app listed under Chat category. The app was developed by and launched on October 25, 2021 on the Shopify app store. The main purpose of the app is: ""

    The Desk360 has been reviewed 0 times by Shopify merchants all across the globe and holds an overall rating of stars.

    The app has 2 pricing plans: 1 free and 1 paid. The paid plan costs Free, andcomes with a null-day free trial period.

    Desk360 Shopify App In A Nutshell:

    TitleDescription
    App NameDesk360
    App BenefitOmnichannel customer service and real-time chat support
    App Objective
    CategoryChat
    Developed by
    Launch DateOctober 25, 2021
    Total Pricing Plan(s)2 (1 free plan(s), 1 paid plan(s))
    Paid plan price(s)$24/month
    Free Trial AvailableNo
    App Rating
    Total Reviews0

    Salient Features

    Key Features and Benefits of Desk360 App:

    Desk360 offers the following key features to Shopify store owners:

      The top three benefits of using Desk360 Shopify App Shopify app are:

      • Real-time Chat: Decide on the look and feel of Desk360's customizable chat bubbles and reach more customers by creating triggered (push) messages.
      • Ticket Management: With the Desk360's intuitive user interface, you can easily manage customer messages on a single page.
      • Team Collaboration: Assign customer messages to the right teams and add private notes to work in collaboration with your teammates on challenging cases.

      To know more information on Desk360, click here.

      Pricing details

      Desk360 Pricing Plans:

      The app has 2 pricing plans: 1 free and 1 paid. The free plans(s) offered by Desk360: Free. The paid plans(s) offered by Desk360: $24/month.

      TitleDescription
      Pricing summary
      Total Pricing Plan(s)2
      Number of free plan(s)1
      Number of paid plan(s)1
      Cost of Paid Plan(s)$24/month
      Free trail availableNo

      Here's an overview of Desk360 costs for each of the plan(s):

      Basic


      Free

      Business


      $24

      per month

      Basic


      Free

      • 1 Product and 1 User
      • Live Chat
      • Web Feedback Messages
      • In-App Message Box
      • Email Integration
      • Quick Answers
      • Ticket Activity Logs
      • Tag Management

      Business


      $24/month

      • Basic Plan +
      • Multiple Brand Management
      • Social Media Integration
      • Mobile App Store Review
      • API
      • Whitelabel
      • Group Management
      • Mobile App
      • More...

      Details

      The details of the plan(s) are outlined below:

      • Basic: This plan is free forever, incurring no subscription costs. It offers a wide range of features like 1 Product and 1 User, Live Chat, Web Feedback Messages, In-App Message Box, Email Integration, Quick Answers, Ticket Activity Logs, Tag Management.
      • Business: The Business costs $24/month and has no free trial period. The plan offers a host of features, including Basic Plan +, Multiple Brand Management, Social Media Integration, Mobile App Store Review, API, Whitelabel, Group Management, Mobile App, More....

      Reviews

      Desk360 Shopify App Reviews:

      Desk360 has an overall rating of stars from a total of 0 reviews on the Shopify app store. Of these, 0.00% are positive, 0.00% are neutral, and 0.00% are negative.

      Positive Reviews - 0

      Neutral Reviews - 0

      Negative Reviews - 0

      App Comparison

      Top Desk360 Alternatives Detailed Comparison:

      The table below highlights the crucial differences between Desk360 and similar other Shopify apps in the same category.

      Desk360
      Tidio Live Chat & AI Chatbots
      Shopify Inbox
      Dondy: WhatsApp Marketing+Chat
      General Information
      Ratings
      0 Reviews
      0 Reviews
      0 Reviews
      0 Reviews
      Developed by
      Launch DateOctober 25, 2021July 14, 2014August 14, 2019March 15, 2023
      Pricing
      App objectiveOmnichannel customer service and real-time chat supportLive Chat boosted with Chatbots for the best customer supportConnect with customers and boost sales using free chat.
      CategoriesChatChat, Support ticket managementChat, Promotions - OtherChat, Abandoned cart
      Key Features & Highlights
      Features List
          • Enable chat and monitor results easily in the Shopify admin interface.
          • Handle chats from online store and Shop app.
          • Easily learn about your customers through their profile and shopping cart details.
            Highlights
            • Built for your business: Works with the latest themes
            • Popular with businesses like yours: Based in Canada
            • Built for your business: Works with the latest themes
            • Popular with businesses like yours: Based in Canada
            • Built for your business: Use directly in Shopify admin, Works with the latest themes
            • Popular with businesses like yours: Based in Canada
            • Built for your business: Use directly in Shopify admin, Works with the latest themes
            User Reviews and Ratings
            Summary
            0 Reviews
            0 Reviews
            0 Reviews
            0 Reviews
            Pricing and Plans
            Total Pricing Plans2414
            Free plan(s)AvailableAvailableAvailableAvailable
            Free TrialNoYes, for 7 day(s)NoYes, for 7 day(s)
            Plan Details
            Basic
            Business : $24/month
            Free
            Customer Service : $29/month
            Flows : $29/month
            Lyro AI Chatbot : $39/month
            Free
            Pro : $6.99/month
            Advanced : $14.99/month
            Power Automation : $39.99/month
            App Support
            Support Channelssupport@desk360.comsupport@tidio.netdondytech@yahoo.com
            Support Emailsupport@desk360.comsupport@tidio.netdondytech@yahoo.com
            Contact Number(s)
            FAQ PageFAQ detailsFAQ detailsFAQ details
            Language SupportEnglish, German, French, Italian, Portuguese (Brazil), SpanishEnglish, French, German, Italian, Japanese, Portuguese (Brazil), Spanish, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, Finnish, Korean, Norwegian, Portuguese (Portugal), Swedish, Thai, Turkish, Vietnamese, PolishEnglish
            Integrations
            Integration list

            Support

            Desk360 App Support:

            For any questions, concerns, or assistance with Desk360, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to support@desk360.com.

            Additionally, Desk360 offers a comprehensive FAQ section to address common inquiries and provide self-help resources.

            Desk360 App Support Information In A Nutshell:

            TitleDescription
            Support Emailsupport@desk360.com
            Contact Number(s)
            FAQ PageFAQ Page
            Privacy PolicyPrivacy Policy
            Language Support

            Integrations

            Desk360 Featured Integrations:

            The list of top Shopify apps or features or software tools that Desk360 seamlessly integrates are given below:

              Looking to install Desk360 app on your store?

              ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.

              Why Choose ShopDigest?

              • Tick markHighly experienced and vetted team for successful apps installation
              • Tick markAssured support and guidance throughout the installation and beyond
              • Tick markCustomized services to meet unique business needs
              • Tick mark30-day no questions asked refund policy
              • Tick markLowest pricing guaranteed (Starts at just $10/Hour)

              With our experts on board, you can have peace of mind and use your valuable time to focus on improving your business. Contact us today to experience the ease and convenience of our app installation services!

              Developer Profile

              They have about 2 years of experience in developing Shopify apps with a portfolio of 1 Shopify app(s) and an average rating of stars. To learn more about Developer and explore their app(s), visit their official website at https://desk360.com.

              Frequently Asked Questions (FAQ’s)

              Desk360 FAQ’s

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