aCommerce on Tuesday announced that it would soon launch EcommerceIQ, an integration with Shopify, to help the merchants to better manage fulfilment services in the South East Asia. The connector between Shopify and aCommerce will connect the data streams of the two platforms. EcommerceIQ will act as the omnichannel order management software powered by aCommerce.
aCommerce’s new offering will resolve problems of many Shopify merchants who otherwise struggle to manage multiple sales channels. EcommerceIQ helps merchants switch between marketplaces without any trouble. It comes with additional features like assisting in social media commerce and offers direct-to-consumer dashboards for merchants to monitor progress.
“We are thrilled about the upcoming release of what this new connector can bring to our clients and the wider market,” Roberto Kauffmann, aCommerce’s Group Chief Product Officer, said as quoted by martechseries.com.
“For our brand clients, this Shopify and EcommerceIQ turnkey integration-as-a-service allows us to simply add and operate Shopify stores as an additional channel. Likewise, brands wishing to launch a store or existing Shopify merchants, can now easily scale up their business by tapping into our fulfillment and other EcommerceIQ services almost instantly. It also provides clients with centralized multichannel monitoring and insights that are vital for professional ecommerce,” Kauffmann added.
Direct-to-consumer is a crucial piece of the puzzle. With the new public integration, our clients will have a 360 view of their operations, where they can manage and optimize their ecommerce business.
Paul Srivorakul, Group Chief Executive Officer, aCommerce
When Will EcommerceIQ be Launched?
aCommerce has announced to launch the EcommerceIQ connector in January 2023. Shopify merchants are anticipating the best of aCommerce’s offering to better manage sales, inventory, returns and delivery, and process all data compiled by either Shopify or aCommerce.
“Direct-to-consumer is a crucial piece of the puzzle. With the new public integration, our clients will have a 360 view of their operations, where they can manage and optimize their ecommerce business. This is an opportunity for brands and merchants to leverage their existing marketplace presence and create an efficient multi-channel strategy,” Paul Srivorakul, aCommerce Group Chief Executive Officer, said.
Features of EcommerceIQ Connector:
Even though the offering is yet to be released, it claims to offer features like:
- Managing: Under the managing feature, EcommerceIQ promises to help Shopify merchants manage sales, returns, exchange and order fulfilment services.
- Monitoring: EcommerceIQ will also help merchants monitor the reports based on sales and returns. With this, merchants can make business strategies that help the business to grow.
- Optimizing: Not only it will provide merchants with important reports, EcommerceIQ will also assist them to optimise the best of practices based on data compiled by Shopify and aCommerce.
- Decision Making: Thanks to all the three steps above, EcommerceIQ will ultimately help merchants make informed decisions related to multiple sales channels.
What is EcommeceIQ?
EcommeceIQ is a software as a service (SaaS) based in the South East Asia region. It helps online merchants manage and scale their business operations. Brands from all across the globe use EcommeceIQ to streamline business operations and scale effortlessly with the help of aCommerce’s data processing services.
Earlier, available as SaaS, EcommerceIQ will be launched as an integration to Shopify in January 2023. It will help Shopify merchants sell through multiple e-commerce platforms without making changes to their ongoing workflow. The integration will be easy to install and promises security, thanks to the EcommerceIQ’s proprietary tokenized module. The new offering will automate consumption and synchronization of sales orders, price management and inventory.
D2C Services in South East Asia
Shopify and aCommerce have placed high bets on direct-to-consumer eCommerce services in the South East Asia. It will not only empower local brands, but also provide products to consumers at the most efficient cost. It aims to eliminate dependency on brick and mortar store setup. While locals brands based in SEA will save costs, Shopify and aCommerce can gain using their revenue sharing models.
While the release of the EcommeceIQ connector is two months away, existing merchants on aCommerce will get the opportunity to opt-in and get the most out of the EIQ integration. These existing aCommerce partners will be part of the pilot run, following which EcommeceIQ will be made available to all Shopify merchants.
Easy E-commerce
aCommerce’s integration with Shopify aims to ease the painless task on online selling for its merchant partners. Without any knowledge of coding, merchants will be able to use EcommeceIQ to optimse content as well as merchandise.
What is SaaS?
SaaS is an abbreviation of “software as a service” model that works for licensing and delivery of a software on a subscription basis. These software are centrally hosted and called “on-demand software” as well.
Shopify’s Intent
Shopify has high hopes from the merchants based in the South East Asia. Earlier this month, the Canda-based e-commerce company invested in an SEA-based startup WATI (WhatsApp Team Inbox).
With its base in Hong Kong and Malaysia, WATI offers services to optimize the WhatsApp for Business feature. It provides helpful tools for customer sales and engagement using WhatsApp for Business.
“It’s been an exciting 2022 at WATI culminating with this new funding round. We doubled down on our product with more automations, making it a seamless digital tool and must-have for any business,” Bianca Ho, Co-Founder at WATI, had said at the time of funding.
“We went vertical in our approach and created integrations and partnerships with Zoho, Shopify, Google Sheets among others to really help scale growth and sharpen the product. The team has grown, revenue and customer numbers have doubled and now we look to scale the business, operations, teams around the world,” he added.
