Winback: SMS Marketing Shopify App

by Winback

Increase sales and earnings quickly with effective text message marketing and automation. Text message advertising, cart retrieval, restock alerts, pop-up ads.

4.5

(90)

Free
$149/month
$299/month
$899/month
XY
5

ICEGIANT, China

6/21/2025

I recommend this app!! It's beyond my imagination, so many customers come back. And thanks for Joe, a really nice guy.

1 of 8

Install in your Shopify Store

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72 customers chose this

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Pros and Cons

Pros and Cons of Winback: SMS Marketing

Pros

Revenue Generation: Significant increase in sales and recovered abandoned carts reported by multiple users.

Effective SMS Marketing: High engagement and response rates from customers compared to email.

User-Friendly Setup: Easy installation and intuitive interface for quick onboarding.

Automated Campaigns: Successful automated SMS campaigns with minimal manual intervention required.

Cons

Technical Failures: Reports of the app not loading, SMS not being delivered, or analytics not working.

Billing Issues: Users charged despite app malfunctions, with difficulty canceling subscriptions.


Screenshots


About the App

Text message advertising, cart retrieval, restock alerts, pop-up ads.

  • Ecommerce Strategies: Make money with campaigns for abandoned carts, upsells, and restock alerts.
  • SMS Marketing: Send mass text messages for marketing campaigns.
  • Lead Generation Tools: Create leads using Browser Abandons. Install pop-up and spinning wheel with a single click.
  • Performance Optimization: Simply evaluate your performance and boost your earnings using our Dashboard.
  • Sales Recovery: Get back your lost sales using the Cart Abandon feature.

Keywords

SMS marketing Shopify apps
cart recovery Shopify apps
abandoned cart SMS Shopify apps
bulk SMS campaigns Shopify apps
revenue boost Shopify apps
lead generation Shopify apps
browser abandon Shopify apps
restock alerts Shopify apps
SMS automation Shopify apps
lost sales recovery Shopify apps
targeted SMS Shopify apps
high ROI SMS Shopify apps
Shopify SMS campaigns
SMS upsell Shopify apps
Shopify SMS automation

Key Features

  • Recover lost sales by automatically reminding customers about abandoned carts.
  • Boost revenue with targeted upsell campaigns via SMS.
  • Notify customers instantly when out-of-stock items are restocked.

Pricing

Winback: SMS Marketing Pricing Plans

Free

$0/month

  • 50 SMS Credits

  • Pre-Built SMS Automation

  • SMS Campaigns

  • Cart Abandons

  • Browser Abandons

Starter

$149/month

  • Everything in Free Trial tier plus:

  • 3,500 Free SMS Monthly

  • Onboarding Specialist

  • Customer Success Manager

  • Monthly SMS Strategy Sessions

SMS Team

$299/month

  • Everything in Starter tier plus:

  • 12,500 Free SMS Monthly

  • SMS Strategist

  • SMS Copywriter

  • Engineering Support

Growth Team

$899/month

  • Everything in SMS Team tier plus:

  • Digital Marketing Strategist

  • Ad Specialist

  • Analytics Specialist

  • Dedicated Ad Copywriter

Not sure which plan to pick? Discuss Free or Starter plans with us, learn about custom pricing, or get a demo.

Here's an overview of Winback: SMS Marketing costs for each of the plan(s):

The app has 4 pricing plans: 1 free and 3 paid. The free plan(s) offered by Winback: SMS Marketing: (Free). The paid plan(s) offered by Winback: SMS Marketing: (Starter, SMS Team, Growth Team).

The details of the plan(s) are outlined below:

Free: This plan is free forever, incurring no subscription costs. It offers a wide range of features like 50 SMS Credits, Pre-Built SMS Automation, SMS Campaigns, Cart Abandons, Browser Abandons, Upsell, Restock Alert, Winback, Shipping Alert.

Starter: The Starter plan costs $149 and has no free trial period. The plan offers a host of features, including Everything in Free Trial tier plus:, 3,500 Free SMS Monthly, Onboarding Specialist, Customer Success Manager, Monthly SMS Strategy Sessions.

SMS Team: The SMS Team plan costs $299 and has no free trial period. The plan offers a host of features, including Everything in Starter tier plus:, 12,500 Free SMS Monthly, SMS Strategist, SMS Copywriter, Engineering Support.

Growth Team: The Growth Team plan costs $899 and has no free trial period. The plan offers a host of features, including Everything in SMS Team tier plus:, Digital Marketing Strategist, Ad Specialist, Analytics Specialist, Dedicated Ad Copywriter.

Winback: SMS Marketing Price Summary
Pricing summaryFree plan available
Total Pricing Plan(s)4
Number of free plan(s)1
Number of paid plan(s)3
Cost of Paid Plan(s)$149, $299, $899
Free trial availableNo

For further information regarding Winback: SMS Marketing app pricing plans, see the official website.

Winback: SMS Marketing Shopify App Discounts

If you are looking for discounts on Winback: SMS Marketing app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Winback to secure better deals on the Winback: SMS Marketing app exclusively for you.

*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.

Contact Us For a Discount
Coming Soon

Testimonials

What our users say about Winback: SMS Marketing

“I recommend this app!! It's beyond my imagination, so many customers come back. And thanks for Joe, a really nice guy. ”

ICEGIANT
China

“Great experience with the platform and use. Happy there’s alternatives out there for sms. So far the support has been amazing”

Boba Nutrition
Canada

“Love this app! Simple to use and adds extra revenue to my store. I always recommend this to friends starting Shopify sites. ”

Sock Mafia
Canada

Trusted By

Trusted by the best Shopify stores

ICEGIANT

China

Boba Nutrition

Canada

Sock Mafia

Canada

GymDeity.com

United States

SaqoyahsBeautyBar

United States

Boss Bears

United States

L. EYES Eyewear

Australia

Rescue Swag

Australia


Increase sales and earnings quickly with effective text message marketing and automation.

Grow Your Text Message Subscriber List

Create a subscriber list for SMS marketing campaigns that follows TCPA rules. You can use pop-ups, shortcodes, email sign-ups, links, and more for this.

Simplify text message advertising

Increase sales and traffic with personalized SMS marketing strategies such as Abandoned Carts, Post-Purchase Upsell, and Back-in-Stock automation.

Personalized SMS Marketing Campaigns

Make SMS marketing campaigns for every segment using your Shopify store information. Include pictures, emojis & GIFs. Engage in 1:1 SMS chats.


Comparison

Top Winback: SMS Marketing Alternatives Detailed Comparison

The table below highlights the crucial differences between Winback: SMS Marketing and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Winback: SMS MarketingWinback: SMS MarketingView on Shopify
SMSGo: Abandoned Cart RecoverySMSGo: Abandoned Cart RecoveryView on Shopify
General Information
Ratings
4.5(59 reviews)
4.2(32 reviews)
Developed byWinbackZegsu Software Solutions LLP
Launch Date7/24/20194/7/2020
PricingFree, $149/month, $299/month, $899/monthFree, $19/month
ObjectiveText message advertising, cart retrieval, restock alerts, pop-up ads.Retrieve lost carts using text message and SMS advertising.
CategoriesAbandoned cart, SMS marketingAbandoned cart, SMS marketing
Key Features & Highlights
PurposeIncrease sales and earnings quickly with effective text message marketing and automation.SMSGo is a comprehensive app that combines SMS marketing, order alerts, shopping cart recovery, and SMS upsell features.
Features List
  1. Recover lost sales by automatically reminding customers about abandoned carts.
  2. Boost revenue with targeted upsell campaigns via SMS.
  3. Notify customers instantly when out-of-stock items are restocked.
  1. Automatically send SMS reminders to recover abandoned carts with personalized discounts.
  2. Create targeted SMS marketing campaigns using advanced customer segmentation.
  3. Generate short, branded URLs for abandoned cart links to improve trust.
Highlights--
User Reviews and Ratings
Recommended %84.3%78.8%
Pros
  1. Significant increase in sales and recovered abandoned carts reported by multiple users.
  2. High engagement and response rates from customers compared to email.
  3. Easy installation and intuitive interface for quick onboarding.
  4. Successful automated SMS campaigns with minimal manual intervention required.
  5. Tailored advice and video tutorials to optimize performance.
  6. Frequent mentions of the app paying for itself quickly with substantial returns.
  7. Works seamlessly across multiple store locations and regions.
  8. Enhanced two-way communication with customers via SMS.
  9. Consistent functionality when operational, with minimal technical issues.
  1. High ROI and significant revenue recovery from abandoned carts.
  2. Users report fast installation and intuitive customization.
  3. Multiple mentions of prompt and helpful assistance from the support team.
  4. Low cost per SMS and no monthly fees highlighted as a major advantage.
  5. Tailored features and workflows to meet specific business needs.
  6. Strong performance metrics frequently cited by users.
  7. Includes cart recovery, marketing campaigns, and shipping notifications.
Cons
  1. Reports of the app not loading, SMS not being delivered, or analytics not working.
  2. Users charged despite app malfunctions, with difficulty canceling subscriptions.
  3. Concerns about inflated revenue claims and misleading performance data.
  4. Instances of unauthorized changes to store settings and aggressive customer interactions.
  1. Inability to disable certain features like unauthorized SMS notifications.
  2. Some users found the app unsuitable due to country-specific limitations.
Pricing and Plans
Total Pricing Plans42
Free PlanAvailableAvailable
Free TrialNoNo
Technical Information
Rating
4.5
4.2
Total Reviews9045
Launch Date7/24/20194/7/2020
SD Points110

More Details About Winback: SMS Marketing

Product Description

Winback is a marketing tool that uses SMS campaigns and automation to engage with leads and customers, promoting business growth. Start leveraging its services today.

AI Summary

The app is a Shopify SMS marketing tool designed to recover abandoned carts, engage customers, and drive sales through automated and campaign-based text messages. Its core features include abandoned checkout recovery, customizable SMS campaigns, and direct customer interaction capabilities, with some users reporting significant revenue gains. Strengths include ease of setup, effective customer re-engagement, and responsive support in earlier iterations, with personalized assistance noted as a standout benefit. However, the app has faced persistent technical issues, including undelivered messages, inaccurate analytics, and dashboard errors, particularly after mid-2022. Support responsiveness has declined, with reports of unresolved problems, unaddressed subscription cancellations, and occasional unapproved changes to store settings. While some users highlight its ROI and automation, others cite unreliable performance, misleading metrics, and higher costs compared to alternatives. The app’s effectiveness appears inconsistent, with functionality and support quality varying significantly over time.

Support

For any questions, concerns, or assistance with Winback: SMS Marketing, the dedicated support team is readily available to help.Please contact the developer through their partner page for support. Additionally, Winback: SMS Marketing offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.

Winback: SMS Marketing Support Information In A Nutshell:

Support Email:Not available
Contact Number(s):Not available
FAQ Page:FAQ details
Privacy Policy:Privacy details
Language Support:English
Integration

The list of top Shopify apps or features or software tools that Winback: SMS Marketing seamlessly integrates are given below:

API
AT&T
T-Mobile
Verizon
Developer

Name: Winback

Website: /partners/altos-software

Address: 81 stonehill drive east, 422 Richards St, Ste 170, Vancouver, BC, V6B2Z4

Looking to install Winback: SMS Marketing app on your store?

ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.

Why Choose ShopDigest?

  • Highly experienced and vetted team for successful app installation
  • Assured support and guidance throughout the installation and beyond
  • Customized services to meet unique business needs
  • 30-day no questions asked refund policy
  • Lowest pricing guaranteed (starts at just $10/hour)

Winback: SMS Marketing Q&A

How can this app help recover lost sales?

It automatically sends SMS reminders to customers who abandoned their carts, encouraging them to complete their purchase and recover potential lost revenue.

Can I send personalized SMS campaigns?

Yes, you can create segmented campaigns with images, emojis, and GIFs tailored to customer behavior, enhancing engagement and conversion rates.

Does it support lead generation?

Yes, it captures leads through pop-ups, spinning wheels, and browser abandonment tools, helping grow your SMS subscriber list efficiently.

Is SMS marketing automation included?

Absolutely, it automates campaigns like abandoned cart recovery, post-purchase upsells, and restock alerts to save time and boost sales.

How do I track campaign performance?

The dashboard provides clear analytics to measure SMS campaign success, allowing you to optimize strategies for better revenue results.

Can I send bulk SMS messages?

Yes, you can run mass SMS marketing campaigns to reach broad audiences or specific segments for promotions and alerts.

Is the subscriber list TCPA-compliant?

Yes, it helps build a legally compliant SMS subscriber list through opt-in methods like pop-ups, shortcodes, and email sign-ups.

Who is this app best suited for?

Ecommerce store owners looking to increase sales via automated SMS marketing, cart recovery, and targeted customer engagement.


Customer Reviews

5.0
90 total reviews
5
74
4
1
3
0
2
1
1
14

Winback: SMS Marketing has an overall rating of 4.3 stars from a total of 90 reviews on the Shopify app store. Of these, 75 (83.3%) are positive, 0 (0.0%) are neutral, and 15 (16.7%) are negative*.

*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.

ICEGIANTfrom China
June 21, 2025

I recommend this app!! It's beyond my imagination, so many customers come back. And thanks for Joe, a really nice guy.

Developer response
Developer ResponseJune 22, 2020

I recommend this app!! It's beyond my imagination, so many customers come back. And thanks for Joe, a really nice guy.

Boba Nutritionfrom Canada
April 21, 2023

Great experience with the platform and use. Happy there’s alternatives out there for sms. So far the support has been amazing

Sock Mafiafrom Canada
March 30, 2022

Love this app! Simple to use and adds extra revenue to my store. I always recommend this to friends starting Shopify sites.

Developer response
Developer ResponseApril 3, 2023

Love this app! Simple to use and adds extra revenue to my store. I always recommend this to friends starting Shopify sites.

GymDeity.comfrom United States
December 27, 2021

The best SMS app out there! Love the text message feature. If you are serious about growing you're business this is the only SMS marking app needed!

Developer response
Developer ResponseApril 3, 2023

The best SMS app out there! Love the text message feature. If you are serious about growing you're business this is the only SMS marking app needed!

SaqoyahsBeautyBarfrom United States
September 22, 2021

I use this app to help me increase sales and they do an AMAZING JOB. I cannot wait run some campaigns to see how I do in sales.

Developer response
Developer ResponseApril 3, 2023

I use this app to help me increase sales and they do an AMAZING JOB. I cannot wait run some campaigns to see how I do in sales.


Video Demo and Screenshots

Product Video

Winback: SMS Marketing Demo

Product Screenshots

Winback: SMS Marketing screenshot 1
Winback: SMS Marketing screenshot 2

Installation Steps

How to install Winback: SMS Marketing on your Shopify store

1

Find your app

Use filters like pricing, availability, and features to find the perfect match for your store's needs.

2

Get a personalized setup plan

Our team will create an installation plan based on your current store setup, goals, and requirements.

3

Install at your own pace

Perfect your store's functionality without the pressure to move on until you're ready.

Install in your Shopify Store

.myshopify.com
72 customers chose this

Winback: SMS Marketing FAQ's

How do I install the Winback: SMS Marketing Shopify app?

To install Winback: SMS Marketing app on your Shopify store, click on the Winback: SMS Marketing installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.

If you need our expert guidance to help you install Winback: SMS Marketing on your Shopify store, then contact us now.

What are the key features of Winback: SMS Marketing?

The key features offered by Winback: SMS Marketing to Shopify store owners are:

  • ✅Generate revenue with Abandoned Carts, Upsells, & Restock Alert campaigns.
  • ✅Send targeted bulk SMS marketing campaigns
  • ✅Generate leads with Browser Abandons. 1-click install Pop-up and Spinning Wheel.
  • ✅Easily analyze your performance and optimize for revenue with our Dashboard.
  • ✅Recover your lost sales with the Cart Abandon feature.
Does Winback: SMS Marketing integrate with other Shopify apps or tools?

Yes, Winback: SMS Marketing seamlessly integrates with other Shopify apps or tools, such as Make money with campaigns for abandoned carts, upsells, and restock alerts., Send mass text messages for marketing campaigns., Create leads using Browser Abandons. Install pop-up and spinning wheel with a single click..

Is there a free trial available for Winback: SMS Marketing?

No, Winback: SMS Marketing does not offer any free trial.

What are the pricing plans for Winback: SMS Marketing?

The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $149/month, $299/month, $899/month and have no free trial period.

How does billing work for Winback: SMS Marketing?

Winback: SMS Marketing uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.

Can I cancel or upgrade my subscription plan at any time?

Yes, Winback: SMS Marketing allows its subscribers to cancel or upgrade their subscription plan at any time.

Does Winback: SMS Marketing offer customer support? How can I get assistance?

Yes, Winback: SMS Marketing offers a dedicated support team for any kind of app-related assistance. Please reach out to us for any additional support needs.

Additionally, Winback: SMS Marketing offers a comprehensive FAQ section to address common inquiries and provide self-help resources.

Is Winback: SMS Marketing compatible with my Shopify theme?

Please reach out to us for any additional support needs to confirm its compatibility with your specific Shopify theme.


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