Wati: WA Cart Recovery & AI Shopify App
by WATI: WhatsApp Team InboxThe WATI App boosts sales, provides support, and markets through conversations on Whatsapp. Shared Inbox, Unpurchased Items, Order Status, WhatsApp Chatbot
3.7
(130)
Bitrontix™, India
Excellent WhatsApp Automation Tool for D2C Businesses!We've been using WATI for several months now, and it has completely streamlined our customer communication. From automated order updates to personalized campaigns, the platform is super intuitive and packed with features. Support is quick and helpful, and setting up flows was much easier than expected. It's a must-have tool if you're serious about scaling your WhatsApp communication! Highly recommend for eCommerce, especially if you're running on Shopify
Install in your Shopify Store
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Pros and Cons
Pros and Cons of Wati: WA Cart Recovery & AI
Pros
Ease of Integration: Seamless setup with Shopify and other platforms, enabling quick deployment.
Automation Capabilities: Robust features for automating order confirmations, abandoned cart recovery, and customer interactions.
User-Friendly Interface: Intuitive design and navigation, making it accessible even for non-technical users.
Multi-Agent Support: Effective for team collaboration, streamlining customer communication.
Cons
Poor Customer Support: Many users report unresponsive or delayed support, especially for critical issues.
Hidden Costs: Pricing discrepancies and unexpected charges frustrate users.
Screenshots
About the App
Shared Inbox, Unpurchased Items, Order Status, WhatsApp Chatbot
- WhatsApp cart recovery notifications: Notify customers about abandoned carts on their WhatsApp number.
- Automated Messaging: Send automated messages for order confirmation, shipment tracking, and much more.
- COD Verification: Send confirmation messages for Cash On Delivery orders.
- WhatsApp Team Inbox: Group Inbox for WhatsApp Users
- Chatbot Development: Create a WhatsApp Chatbot and check its Analytics and Reports.
Keywords
Key Features
- Recover abandoned carts by sending personalized WhatsApp notifications to customers.
- Automate order confirmations, shipping updates, and delivery reminders via WhatsApp.
- Verify Cash on Delivery orders instantly with automated WhatsApp messages.
Pricing
Wati: WA Cart Recovery & AI Pricing Plans
Growth
$69/month
Zero-fee WhatsApp setup
Omnichannel inbox (WhatsApp + RCS + SMS)
Standard promotions
Lead acquisition and segmentation
Team inbox staples
Pro
$149/month
Everything in Growth, plus:
Multi-step drip campaigns
AI agent for FAQs and product assistance
Campaigns & Automation Analytics
Unlimited Broadcast
Business
$349/month
Ultra-fast, Affordable messaging
Official Google Partner
Best-in-class ROI
Scale effortlessly
Dedicated Customer Success Manager
Not sure which plan to pick? Discuss Growth or Pro plans with us, learn about custom pricing, or get a demo.
Here's an overview of Wati: WA Cart Recovery & AI costs for each of the plan(s):
The app offers 3 paid plan(s). The paid plan(s) offered by Wati: WA Cart Recovery & AI: (Growth, Pro, Business).
The details of the plan(s) are outlined below:
Growth: The Growth plan costs $69 and comes with a 7-day free trial period. The plan offers a host of features, including Zero-fee WhatsApp setup, Omnichannel inbox (WhatsApp + RCS + SMS), Standard promotions, Lead acquisition and segmentation, Team inbox staples, E-Commerce tools, 24x5 Email Support.
Pro: The Pro plan costs $149 and comes with a 7-day free trial period. The plan offers a host of features, including Everything in Growth, plus:, Multi-step drip campaigns, AI agent for FAQs and product assistance, Campaigns & Automation Analytics, Unlimited Broadcast, Drive Shopify sales with AI automation, Third Party checkout apps, On-site Opt-in Widgets.
Business: The Business plan costs $349 and comes with a 7-day free trial period. The plan offers a host of features, including Ultra-fast, Affordable messaging, Official Google Partner, Best-in-class ROI, Scale effortlessly, Dedicated Customer Success Manager, Enhance privacy & compliance, 24x7 Priority Email & Chat support.
Wati: WA Cart Recovery & AI Price Summary
| Pricing summary | From $69/month. Free trial available. |
| Total Pricing Plan(s) | 3 |
| Number of free plan(s) | 0 |
| Number of paid plan(s) | 3 |
| Cost of Paid Plan(s) | $69, $149, $349 |
| Free trial available | Yes, for 7 day(s) |
For further information regarding Wati: WA Cart Recovery & AI app pricing plans, see the official website.
Wati: WA Cart Recovery & AI Shopify App Discounts
If you are looking for discounts on Wati: WA Cart Recovery & AI app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with WATI: WhatsApp Team Inbox to secure better deals on the Wati: WA Cart Recovery & AI app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
Testimonials
What our users say about Wati: WA Cart Recovery & AI
“Excellent WhatsApp Automation Tool for D2C Businesses!We've been using WATI for several months now, and it has completely streamlined our customer communication. From automated order updates to personalized campaigns, the platform is super intuitive and packed with features. Support is quick and helpful, and setting up flows was much easier than expected. It's a must-have tool if you're serious about scaling your WhatsApp communication! Highly recommend for eCommerce, especially if you're running on Shopify ”
“App excelente, integra facilmente no Shopify e ajuda na automação de mensagens transacionais e disparos em massa. Super recomendo! ”
“We’ve been working with Wati for over three years now, and they have made significant improvements in their functionalities. They have understood the needs of agents and companies to create an effective and easy-to-use chatbot. Wati offers key features that are stable, user-friendly, and scalable, including an intuitive bot builder and comprehensive API documentation. As of now they are working AI functionalities, and offer everything else. Useful for small to big companies from basic to advance chatbots. Their support team is ok but given the difference in time zone, its sometimes slow on the replays. WHen i say slow, i mean 1 to 3 days but they usually replay.”
Trusted By
Trusted by the best Shopify stores
Bitrontix™
India
Shopmano
Brazil
Bylmo
Colombia
Oye Aalsi
India
Anu & Alex ™
India
JustCustom
Czechia
VASTRAMANIAA
India
THRUST.CLUB
India
The WATI App boosts sales, provides support, and markets through conversations on Whatsapp.
Make your customers happy.
Use WATI to provide customer support and develop relationships on Whatsapp. Its Whatsapp Team Inbox, Chatbots, and CRM are simple and easy to use.
Increase your store's income
Set up automatic reminders for abandoned carts to convert these users into buyers using personalized Whatsapp notifications.
Store Alerts Automation
Send cash on delivery verification, order confirmations, and tracking updates in various languages from your own Whatsapp number.
Comparison
Top Wati: WA Cart Recovery & AI Alternatives Detailed Comparison
The table below highlights the crucial differences between Wati: WA Cart Recovery & AI and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 3.7(112 reviews) | 4.8(783 reviews) | |
| Developed by | WATI: WhatsApp Team Inbox | Dondy | |
| Launch Date | 9/11/2020 | 3/15/2023 | |
| Pricing | $69/month, $149/month, $349/month | Free, $6.99/month, $79.99/month, $159.99/month | |
| Objective | Shared Inbox, Unpurchased Items, Order Status, WhatsApp Chatbot | Abandoned cart recovery, AI agent & automations on WhatsApp | |
| Categories | Abandoned cart, Chat | Abandoned cart, Chat | |
| Key Features & Highlights | |||
| Purpose | The WATI App boosts sales, provides support, and markets through conversations on Whatsapp. | Add a WhatsApp button to your shop and retrieve forgotten carts through WhatsApp to increase sales and enhance customer service. | |
| Features List |
|
| |
| Highlights | - |
| |
| User Reviews and Ratings | |||
| Recommended % | 0.0% | 0.0% | |
| Pros |
|
| |
| Cons |
|
| |
| Pricing and Plans | |||
| Total Pricing Plans | 3 | 4 | |
| Free Plan | Not available | Available | |
| Free Trial | Yes, for 7 day(s) | Yes, for 7 day(s) | |
| Technical Information | |||
| Rating | 3.7 | 4.8 | |
| Total Reviews | 130 | 625 | |
| Launch Date | 9/11/2020 | 3/15/2023 | |
| SD Points | 2 | 356 | |
More Details About Wati: WA Cart Recovery & AI
Product Description
WATI is a unified communication platform partnered with WhatsApp for handling customer interactions. It allows sales, support, and marketing teams to send bulk messages, design chatbots without coding, and manage customer inquiries on WhatsApp all in one place.
AI Summary
WATI is a Shopify-integrated WhatsApp automation tool designed to streamline customer communication for e-commerce businesses. Its core features include automated order confirmations, shipping updates, abandoned cart recovery, and bulk messaging, alongside customizable chatbots and predefined templates for efficient engagement. The app offers seamless Shopify integration, a user-friendly interface, and multi-agent support, making it suitable for businesses of varying sizes. Strengths include robust automation capabilities, improved customer response times, and scalable workflows that enhance sales and customer satisfaction. However, notable weaknesses involve inconsistent customer support responsiveness, technical issues such as integration bugs and account access problems, and concerns over pricing transparency and hidden costs. Some users report security vulnerabilities, including unauthorized account access, while others highlight difficulties with subscription cancellation. Despite these challenges, WATI is widely regarded as a powerful tool for WhatsApp-based customer engagement when functioning optimally.
Support
For any questions, concerns, or assistance with Wati: WA Cart Recovery & AI, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected]. Additionally, Wati: WA Cart Recovery & AI offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
Language Support
Details of the Wati: WA Cart Recovery & AI app are available in various languages on the Shopify app store, including Spanish, Portuguese (Brazil), Portuguese (Portugal), German, Chinese (Simplified), Chinese (Traditional), and Arabic.
Wati: WA Cart Recovery & AI Support Information In A Nutshell:
| Support Email: | [email protected] |
| Contact Number(s): | Not available |
| FAQ Page: | FAQ details |
| Privacy Policy: | Privacy details |
| Language Support: | English, Spanish, Portuguese (Brazil), Portuguese (Portugal), German, Chinese (Simplified), Chinese (Traditional), and Arabic |
Integration
The list of top Shopify apps or features or software tools that Wati: WA Cart Recovery & AI seamlessly integrates are given below:
Developer
Name: WATI: WhatsApp Team Inbox
Website: /partners/whatsapp-team-inbox
Address: Unit C5, 20/F, TML Plaza, 3 Hoi Shing Rd, Tsuen Wan, Hong Kong, HK, 00000
Looking to install Wati: WA Cart Recovery & AI app on your store?
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Why Choose ShopDigest?
- Highly experienced and vetted team for successful app installation
- Assured support and guidance throughout the installation and beyond
- Customized services to meet unique business needs
- 30-day no questions asked refund policy
- Lowest pricing guaranteed (starts at just $10/hour)
Wati: WA Cart Recovery & AI Q&A
How does this app help recover abandoned carts?
It sends personalized WhatsApp reminders to customers who left items in their cart, encouraging them to complete their purchase with automated, timely notifications.
Can I automate order updates for customers?
Yes, the app sends automated WhatsApp messages for order confirmations, shipping updates, and delivery tracking, improving transparency and reducing support queries.
Does it support Cash on Delivery (COD) verification?
Absolutely, it sends automated COD confirmation messages via WhatsApp, reducing fraud risks and ensuring smoother order processing for customers.
How does the shared team inbox work?
Multiple team members can manage customer chats in one unified WhatsApp inbox, improving response times and collaboration for support or sales.
Can I create a WhatsApp chatbot without coding?
Yes, the app offers a no-code chatbot builder to automate responses for FAQs, cart recovery, and order updates, saving time on customer service.
Does it support multilingual notifications?
Yes, automated order and cart recovery messages can be sent in multiple languages, catering to a diverse customer base more effectively.
How does the WhatsApp catalog feature help?
It lets businesses showcase products directly in WhatsApp chats, making it easier for customers to browse and purchase without leaving the app.
Can I customize WhatsApp chat widgets for my store?
Yes, you can add branded chat buttons and pop-ups to your site, encouraging real-time customer engagement via WhatsApp.
Customer Reviews
Wati: WA Cart Recovery & AI has an overall rating of 4.1 stars from a total of 130 reviews on the Shopify app store. Of these, 103 (79.2%) are positive, 3 (2.3%) are neutral, and 24 (18.5%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
Excellent WhatsApp Automation Tool for D2C Businesses!We've been using WATI for several months now, and it has completely streamlined our customer communication. From automated order updates to personalized campaigns, the platform is super intuitive and packed with features. Support is quick and helpful, and setting up flows was much easier than expected. It's a must-have tool if you're serious about scaling your WhatsApp communication! Highly recommend for eCommerce, especially if you're running on Shopify
App excelente, integra facilmente no Shopify e ajuda na automação de mensagens transacionais e disparos em massa. Super recomendo!
We’ve been working with Wati for over three years now, and they have made significant improvements in their functionalities. They have understood the needs of agents and companies to create an effective and easy-to-use chatbot. Wati offers key features that are stable, user-friendly, and scalable, including an intuitive bot builder and comprehensive API documentation. As of now they are working AI functionalities, and offer everything else. Useful for small to big companies from basic to advance chatbots. Their support team is ok but given the difference in time zone, its sometimes slow on the replays. WHen i say slow, i mean 1 to 3 days but they usually replay.
We've been using Wati for the past three months, and it's been a fantastic experience. We've significantly enhanced our customer service, providing a seamless experience, and have also boosted our brand recognition.
I recently started using Wati for my business’s customer communication, and overall, it has been a highly positive experience. Wati has significantly enhanced how we manage customer interactions through WhatsApp. The multi-agent support, ease of integration, and broadcast capabilities are standout features that have streamlined our processes. While there’s room for improvement in chatbot customization and pricing, the platform is undoubtedly a solid investment for businesses looking to optimize their communication strategy.
Video Demo and Screenshots
Product Screenshots
Installation Steps
How to install Wati: WA Cart Recovery & AI on your Shopify store
Find your app
Use filters like pricing, availability, and features to find the perfect match for your store's needs.
Get a personalized setup plan
Our team will create an installation plan based on your current store setup, goals, and requirements.
Install at your own pace
Perfect your store's functionality without the pressure to move on until you're ready.
Install in your Shopify Store
Wati: WA Cart Recovery & AI FAQ's
How do I install the Wati: WA Cart Recovery & AI Shopify app?
To install Wati: WA Cart Recovery & AI app on your Shopify store, click on the Wati: WA Cart Recovery & AI installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.
If you need our expert guidance to help you install Wati: WA Cart Recovery & AI on your Shopify store, then contact us now.
What are the key features of Wati: WA Cart Recovery & AI?
The key features offered by Wati: WA Cart Recovery & AI to Shopify store owners are:
- ✅Capture leads from Click-to-WhatsApp ads: ad source tagged automatically
- ✅Sync Shopify segments or build your own: campaigns update as customers change
- ✅Combine chatbots, automation rules, and AI agents in one flow builder
- ✅See abandoned cart and campaign results in a Shopify-specific dashboard
- ✅Unify Shopify orders, browsing, and chat into one live customer profile
Does Wati: WA Cart Recovery & AI integrate with other Shopify apps or tools?
Yes, Wati: WA Cart Recovery & AI seamlessly integrates with other Shopify apps or tools, such as Notify customers about abandoned carts on their WhatsApp number., Send automated messages for order confirmation, shipment tracking, and much more., Send confirmation messages for Cash On Delivery orders..
Is there a free trial available for Wati: WA Cart Recovery & AI?
Yes, Wati: WA Cart Recovery & AI offers 7 days free trial on all its paid plans.
What are the pricing plans for Wati: WA Cart Recovery & AI?
The app offers 3 paid plans, which cost $69/month, $149/month, $349/month. The paid plans also come with a 7-day free trial period.
How does billing work for Wati: WA Cart Recovery & AI?
Wati: WA Cart Recovery & AI uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, Wati: WA Cart Recovery & AI allows its subscribers to cancel or upgrade their subscription plan at any time.
Does Wati: WA Cart Recovery & AI offer customer support? How can I get assistance?
Yes, Wati: WA Cart Recovery & AI offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Additionally, Wati: WA Cart Recovery & AI offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Is Wati: WA Cart Recovery & AI compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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