VanChat AI Chat & AI Chatbot Shopify App
by VanChatShoppers hesitate? VanChat reads their hidden doubts and turns questions into orders, 24/7. AI chat that sells: AI agent for live chat & customer service
4.9
(99)
CKL KVM Switches, Hong Kong SAR
This is the first AI chat tool we’ve used for our website. What amazed me was that it took only a few minutes to capture the website information and handles at least 85% of customer questions from the start. You need to train it for questions that are not mentioned anywhere on the website. After a certain period of time, it became a full 24/7 assistant.Lucas has been very helpful and patient walking me through issues whenever I have trouble using this app. There were some unexpected charges, but he addressed our concerns reasonably.
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VanChat AI Chat & AI Chatbot Charts
Track VanChat AI Chat & AI Chatbot's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Pros and Cons
Pros and Cons of VanChat AI Chat & AI Chatbot
Pros
Easy Setup & Onboarding: The app is praised for its quick and intuitive setup process, requiring no technical skills.
Effective AI Responses: The chatbot provides accurate, human-like answers to customer inquiries, enhancing trust and satisfaction.
Time-Saving Automation: Users highlight significant reductions in customer service workload due to automated query handling.
Sales & Conversion Boost: The app actively drives sales through personalized recommendations and proactive engagement.
Cons
Limited Live Chat Handoff: Some users note the lack of seamless integration with live human support or third-party helpdesks.
Default Message Customization: A few reviewers mention the need for more control over default promotional messages.
Screenshots
About the App
AI chat that sells: AI agent for live chat & customer service
- AI agent that learns from every chat what converts, product by product
- Chat support that reads between the lines and eases hidden doubts
- AI shopping assistant: product recommendations and deals for hesitant shoppers
- AI customer support & chat automation, 24/7: order tracking, returns, FAQs
- Set up in minutes: auto-learns catalog & policies; train with files, links
Keywords
Key Features
- AI chatbot provides real-time product recommendations to boost sales.
- Automatically learns store knowledge for accurate and personalized responses.
- Supports 32 languages for global customer engagement.
Pricing
VanChat AI Chat & AI Chatbot Pricing Plans
Free
$0/month
100 AI replies/month
AI learns 100 products
Product recommendations
AI Instructions & correct responses
Order tracking & Agent handover
Starter
$39/month
500 AI replies/month
AI learns 1,000 products
All Free plan features
Lead auto-sync & export
Conversation search & filters
Pro
$149/month
2,500 AI replies/month
AI learns 2,500 products
All Starter plan features
AI Sales Automation
Instagram & Facebook integration
Growth
$249/month
5,000 AI replies/month
AI learns 5,000 products
All Pro plan features
AI-powered Insights
No VanChat branding
Not sure which plan to pick? Discuss Free or Starter plans with us, learn about custom pricing, or get a demo.
Here's an overview of VanChat AI Chat & AI Chatbot costs for each of the plan(s):
The app has 4 pricing plans: 1 free and 3 paid. The free plan(s) offered by VanChat AI Chat & AI Chatbot: (Free). The paid plan(s) offered by VanChat AI Chat & AI Chatbot: (Starter, Pro, Growth).
The details of the plan(s) are outlined below:
Free: This plan is free forever, incurring no subscription costs. It offers a wide range of features like 100 AI replies/month, AI learns 100 products, Product recommendations, AI Instructions & correct responses, Order tracking & Agent handover, Lead collection, Analytics, Unlimited visitors.
Starter: The Starter plan costs $39 and comes with a 7-day free trial period. The plan offers a host of features, including 500 AI replies/month, AI learns 1,000 products, All Free plan features, Lead auto-sync & export, Conversation search & filters, Unlimited human replies, Unlimited visitors.
Pro: The Pro plan costs $149 and comes with a 7-day free trial period. The plan offers a host of features, including 2,500 AI replies/month, AI learns 2,500 products, All Starter plan features, AI Sales Automation, Instagram & Facebook integration, Export conversation history, Unlimited visitors.
Growth: The Growth plan costs $249 and comes with a 7-day free trial period. The plan offers a host of features, including 5,000 AI replies/month, AI learns 5,000 products, All Pro plan features, AI-powered Insights, No VanChat branding, Priority support, Unlimited visitors.
VanChat AI Chat & AI Chatbot Price Summary
| Pricing summary | Free plan available. Free trial available. |
| Total Pricing Plan(s) | 4 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 3 |
| Cost of Paid Plan(s) | $39, $149, $249 |
| Free trial available | Yes, for 7 day(s) |
For further information regarding VanChat AI Chat & AI Chatbot app pricing plans, see the official website.
VanChat AI Chat & AI Chatbot Shopify App Discounts
If you are looking for discounts on VanChat AI Chat & AI Chatbot app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with VanChat to secure better deals on the VanChat AI Chat & AI Chatbot app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
Testimonials
What our users say about VanChat AI Chat & AI Chatbot
“This is the first AI chat tool we’ve used for our website. What amazed me was that it took only a few minutes to capture the website information and handles at least 85% of customer questions from the start. You need to train it for questions that are not mentioned anywhere on the website. After a certain period of time, it became a full 24/7 assistant.Lucas has been very helpful and patient walking me through issues whenever I have trouble using this app. There were some unexpected charges, but he addressed our concerns reasonably.”
“Great app! Easy to install and works very well. The AI chatbot is helpful and improves customer communication. Highly recommended!”
“Je viens d'installer cette application et j'ai déjà fait une vente ! C'est vraiment très bien fait et l'installation est rapide. J'ai eu un petit souci avec le widget et l'assistance m'a aidée très efficacement et en quelques heures. Je recommande à 100%”
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Comparison
Top VanChat AI Chat & AI Chatbot Alternatives Detailed Comparison
The table below highlights the crucial differences between VanChat AI Chat & AI Chatbot and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 4.9(118 reviews) | 4.7(460 reviews) | |
| Developed by | VanChat | BestChat | |
| Launch Date | 2/6/2024 | 8/1/2023 | |
| Pricing | Free, $39/month, $149/month, $249/month | Free, $30/month, $100/month, $300/month | |
| Objective | AI chat that sells: AI agent for live chat & customer service | Unlimited AI Chat: Enhancing Sales and Improving Service | |
| Categories | Chat, Upsell and cross-sell | Chat, Upsell and cross-sell | |
| Key Features & Highlights | |||
| Purpose | Shoppers hesitate? VanChat reads their hidden doubts and turns questions into orders, 24/7. | Smart AI Robot: Boost sales, improve happiness, and simplify tasks. | |
| Features List |
|
| |
| Highlights | - | - | |
| User Reviews and Ratings | |||
| Recommended % | 98.3% | 93.5% | |
| Pros |
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| |
| Cons |
|
| |
| Pricing and Plans | |||
| Total Pricing Plans | 4 | 4 | |
| Free Plan | Available | Available | |
| Free Trial | Yes, for 7 day(s) | No | |
| Technical Information | |||
| Rating | 4.9 | 4.7 | |
| Total Reviews | 99 | 395 | |
| Launch Date | 2/6/2024 | 8/1/2023 | |
| SD Points | 75 | 301 | |
More Details About VanChat AI Chat & AI Chatbot
Product Description
VanChat is an AI chat bot and AI assistant built to close sales, not just answer questions. Like a virtual assistant with sales instincts, it learns from past chats what converts for each product. It reads between the lines, eases hidden doubts and recommends what similar buyers chose. It spots hesitant shoppers and steps in via pop up chat. As a multilingual AI chatbot (chatbot IA, chat IA), it replies in every language, with 24/7 live support and AI customer service in your online chat box.
AI Summary
VanChat is a Shopify AI chatbot designed to automate customer support and enhance sales through 24/7 engagement. Its key features include instant responses to inquiries, personalized product recommendations, proactive visitor engagement, and seamless integration with Shopify stores. The app excels in ease of setup, requiring minimal technical expertise, and leverages AI trained on store data—such as products, FAQs, and policies—to provide accurate, context-aware answers. Strengths include multilingual support, customizable interactions, and robust automation that reduces customer service workload while improving conversion rates. The app also offers detailed analytics to track customer interactions and sales impact. However, some limitations include the lack of native live chat handoff to human agents, though improvements in this area are reportedly underway. Support is noted for being responsive and proactive in addressing user needs. Overall, VanChat is a scalable solution for stores seeking to optimize customer experience and operational efficiency.
Support
For any questions, concerns, or assistance with VanChat AI Chat & AI Chatbot, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected]. Additionally, VanChat AI Chat & AI Chatbot offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
Language Support
Details of the VanChat AI Chat & AI Chatbot app are available in various languages on the Shopify app store, including Spanish, French, Portuguese (Brazil), Italian, Dutch, German, Japanese, Korean, and Chinese (Simplified).
VanChat AI Chat & AI Chatbot Support Information In A Nutshell:
| Support Email: | [email protected] |
| Contact Number(s): | Not available |
| FAQ Page: | FAQ details |
| Privacy Policy: | Privacy details |
| Language Support: | English, Spanish, French, Portuguese (Brazil), Italian, Dutch, German, Japanese, Korean, and Chinese (Simplified) |
Integration
The list of top Shopify apps or features or software tools that VanChat AI Chat & AI Chatbot seamlessly integrates are given below:
Developer
Looking to install VanChat AI Chat & AI Chatbot app on your store?
ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.
Why Choose ShopDigest?
- Highly experienced and vetted team for successful app installation
- Assured support and guidance throughout the installation and beyond
- Customized services to meet unique business needs
- 30-day no questions asked refund policy
- Lowest pricing guaranteed (starts at just $10/hour)
VanChat AI Chat & AI Chatbot Q&A
How does the chatbot help increase sales?
It boosts sales by recommending products, offering discounts, and guiding customers through checkout, creating a personalized shopping experience that encourages purchases.
Can it support multiple languages?
Yes, it supports 32 languages with real-time translation, making it ideal for global stores to engage customers in their preferred language.
Does it work for order tracking?
Absolutely! It provides instant order updates, helps with tracking, and assists with post-sale support, reducing customer service workload.
Is it easy to set up?
Yes, installation takes just one minute with no coding required, and it automatically learns your store’s products and policies.
Can it upsell or cross-sell products?
Yes, it suggests bundles, volume discounts, and related items at key moments like checkout, increasing average order value.
Does it integrate with membership systems?
Yes, it seamlessly connects with your store’s membership program to offer tailored promotions and support for loyal customers.
How does it handle customer inquiries?
It answers FAQs, recovers abandoned carts, and escalates complex issues to human agents, ensuring quick and efficient support.
Can it proactively engage visitors?
Yes, it initiates conversations with greetings, discounts, or recommendations based on browsing behavior to convert more visitors.
Is there a free trial available?
Pricing starts at $39/month, but you can check the developer’s page for any trial offers or demo options.
Does it work for large product catalogs?
Higher-tier plans support unlimited products, with AI tracking SKUs in real time for accurate recommendations and responses.
Customer Reviews
VanChat AI Chat & AI Chatbot has an overall rating of 4.9 stars from a total of 99 reviews on the Shopify app store. Of these, 98 (99.0%) are positive, 0 (0.0%) are neutral, and 1 (1.0%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
This is the first AI chat tool we’ve used for our website. What amazed me was that it took only a few minutes to capture the website information and handles at least 85% of customer questions from the start. You need to train it for questions that are not mentioned anywhere on the website. After a certain period of time, it became a full 24/7 assistant.Lucas has been very helpful and patient walking me through issues whenever I have trouble using this app. There were some unexpected charges, but he addressed our concerns reasonably.
Great app! Easy to install and works very well. The AI chatbot is helpful and improves customer communication. Highly recommended!
Je viens d'installer cette application et j'ai déjà fait une vente ! C'est vraiment très bien fait et l'installation est rapide. J'ai eu un petit souci avec le widget et l'assistance m'a aidée très efficacement et en quelques heures. Je recommande à 100%
VanChat handles nearly 98% of our pre-sales inquiries, including order tracking and product questions. It’s smart, accurate, and even sends summary emails to help improve future responses. It has greatly reduced our support workload.
I’ve had a very positive experience with VanChat. The support team is very responsive and always handles my requests quickly. When I need to make changes or fix issues, the team follows up efficiently and helps resolve problems without long waiting times.I’m also impressed with how well VanChat understands our product pages. It can learn and capture product information in detail, making the responses more accurate and helpful for customers. Overall, VanChat has made customer communication much easier and more efficient. The fast support response and strong understanding of our products have greatly improved the service experience.
Video Demo and Screenshots
Product Screenshots
Installation Steps
How to install VanChat AI Chat & AI Chatbot on your Shopify store
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Get a personalized setup plan
Our team will create an installation plan based on your current store setup, goals, and requirements.
Install at your own pace
Perfect your store's functionality without the pressure to move on until you're ready.
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VanChat AI Chat & AI Chatbot FAQ's
How do I install the VanChat AI Chat & AI Chatbot Shopify app?
To install VanChat AI Chat & AI Chatbot app on your Shopify store, click on the VanChat AI Chat & AI Chatbot installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.
If you need our expert guidance to help you install VanChat AI Chat & AI Chatbot on your Shopify store, then contact us now.
What are the key features of VanChat AI Chat & AI Chatbot?
The key features offered by VanChat AI Chat & AI Chatbot to Shopify store owners are:
- ✅AI agent that learns from every chat what converts, product by product
- ✅Chat support that reads between the lines and eases hidden doubts
- ✅AI shopping assistant: product recommendations and deals for hesitant shoppers
- ✅AI customer support & chat automation, 24/7: order tracking, returns, FAQs
- ✅Set up in minutes: auto-learns catalog & policies; train with files, links
Does VanChat AI Chat & AI Chatbot integrate with other Shopify apps or tools?
VanChat AI Chat & AI Chatbot has not made any official mention of integrating with other Shopify apps or tools. To obtain further information, kindly reach out to their support team or consult your Shopify developer.
Is there a free trial available for VanChat AI Chat & AI Chatbot?
Yes, VanChat AI Chat & AI Chatbot offers 7 days free trial on all its paid plans.
What are the pricing plans for VanChat AI Chat & AI Chatbot?
The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $39/month, $149/month, $249/month, and come with a 7-day free trial period.
How does billing work for VanChat AI Chat & AI Chatbot?
VanChat AI Chat & AI Chatbot uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, VanChat AI Chat & AI Chatbot allows its subscribers to cancel or upgrade their subscription plan at any time.
Does VanChat AI Chat & AI Chatbot offer customer support? How can I get assistance?
Yes, VanChat AI Chat & AI Chatbot offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Additionally, VanChat AI Chat & AI Chatbot offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Is VanChat AI Chat & AI Chatbot compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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