VanChat AI Chatbot & Live Chat Shopify App
by VanChatAI Chatbot & AI Chat that acts as Chat AI agent, provides live support & automates customer service AI Chatbot for Sales: AI chat, live chat & 24/7 live support.
4.9
(99)
AULA Official Store | Mechanical Gaming Keyboards, Mice & Computer Accessories, Hong Kong SAR
VanChat handles nearly 98% of our pre-sales inquiries, including order tracking and product questions. It’s smart, accurate, and even sends summary emails to help improve future responses. It has greatly reduced our support workload.
Install in your Shopify Store
VanChat AI Chatbot & Live Chat Charts
Track VanChat AI Chatbot & Live Chat's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Pros and Cons
Pros and Cons of VanChat AI Chatbot & Live Chat
Pros
Easy Setup & Onboarding: The app is praised for its quick and intuitive setup process, requiring no technical skills.
Effective AI Responses: The chatbot provides accurate, human-like answers to customer inquiries, enhancing trust and satisfaction.
Time-Saving Automation: Users highlight significant reductions in customer service workload due to automated query handling.
Sales & Conversion Boost: The app actively drives sales through personalized recommendations and proactive engagement.
Cons
Limited Live Chat Handoff: Some users note the lack of seamless integration with live human support or third-party helpdesks.
Default Message Customization: A few reviewers mention the need for more control over default promotional messages.
Screenshots
About the App
AI Chatbot for Sales: AI chat, live chat & 24/7 live support.
- Build a branded shopping assistant; train the AI chatbot for proactive sales
- Provide accurate AI chat replies using real-time SKU inventory and product data
- Automate live support for post-sale issues with chat AI agent handover
- Activate a chat box, AI live chat support & customer service with no-code setup
- Instantly take over any Van Chat bot conversation with a human drop-in feature
Keywords
Key Features
- AI chatbot provides real-time product recommendations to boost sales.
- Automatically learns store knowledge for accurate and personalized responses.
- Supports 32 languages for global customer engagement.
Pricing
VanChat AI Chatbot & Live Chat Pricing Plans
Free
$0/month
Setting up your store?
Our app is free
with all features open
for development stores.
Starter
$19/month
Proactive AI sales
AI sales assistant
24/7 live support
Smart recommendations
Automated customer service
Advanced
$49/month
Proactive AI sales
AI sales assistant
24/7 live support
Smart recommendations
Automated customer service
Pro
$99/month
Proactive AI sales
AI sales assistant
24/7 live support
Smart recommendations
Automated customer service
Not sure which plan to pick? Discuss Free or Starter plans with us, learn about custom pricing, or get a demo.
Here's an overview of VanChat AI Chatbot & Live Chat costs for each of the plan(s):
The app has 4 pricing plans: 1 free and 3 paid. The free plan(s) offered by VanChat AI Chatbot & Live Chat: (Free). The paid plan(s) offered by VanChat AI Chatbot & Live Chat: (Starter, Advanced, Pro).
The details of the plan(s) are outlined below:
Free: This plan is free forever, incurring no subscription costs. It offers a wide range of features like Setting up your store?, Our app is free, with all features open, for development stores..
Starter: The Starter plan costs $19 and comes with a 7-day free trial period. The plan offers a host of features, including Proactive AI sales, AI sales assistant, 24/7 live support, Smart recommendations, Automated customer service, Custom branding, Unlimited human replies.
Advanced: The Advanced plan costs $49 and comes with a 7-day free trial period. The plan offers a host of features, including Proactive AI sales, AI sales assistant, 24/7 live support, Smart recommendations, Automated customer service, Custom branding, Unlimited human replies.
Pro: The Pro plan costs $99 and comes with a 7-day free trial period. The plan offers a host of features, including Proactive AI sales, AI sales assistant, 24/7 live support, Smart recommendations, Automated customer service, Custom branding, Unlimited human replies.
VanChat AI Chatbot & Live Chat Price Summary
| Pricing summary | Free to install. Free trial available. |
| Total Pricing Plan(s) | 4 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 3 |
| Cost of Paid Plan(s) | $19, $49, $99 |
| Free trial available | Yes, for 7 day(s) |
For further information regarding VanChat AI Chatbot & Live Chat app pricing plans, see the official website.
VanChat AI Chatbot & Live Chat Shopify App Discounts
If you are looking for discounts on VanChat AI Chatbot & Live Chat app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with VanChat to secure better deals on the VanChat AI Chatbot & Live Chat app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
Testimonials
What our users say about VanChat AI Chatbot & Live Chat
“VanChat handles nearly 98% of our pre-sales inquiries, including order tracking and product questions. It’s smart, accurate, and even sends summary emails to help improve future responses. It has greatly reduced our support workload.”
“I’ve had a very positive experience with VanChat. The support team is very responsive and always handles my requests quickly. When I need to make changes or fix issues, the team follows up efficiently and helps resolve problems without long waiting times.I’m also impressed with how well VanChat understands our product pages. It can learn and capture product information in detail, making the responses more accurate and helpful for customers. Overall, VanChat has made customer communication much easier and more efficient. The fast support response and strong understanding of our products have greatly improved the service experience.”
“Set this up on a small Shopify store in a category where accuracy mattersmore than chat volume. We have claims we are not allowed to make, so an assistant that improvises would be a liability rather than an asset.The AI Instructions layer is what won me over: a global instruction plus separate scenario rules, so you can hard-code what the assistant must never say. I tested it with deliberately leading questions, the kind designed to pull an overclaim out of a bot, and it held the line every time. Product and page knowledge synced from the store with no work from me.Two things to know going in. The global instruction is capped at 1500 characters, which is tight if you have a lot of rules, though the scenario rules absorb the overflow well. And the setting that makes the widget visible to customers lives on the Dashboard rather than in Widget Settings, which took me a while to find. ”
Trusted By
Trusted by the best Shopify stores
AULA Official Store | Mechanical Gaming Keyboards, Mice & Computer Accessories
Hong Kong SAR
Frizzlife
United States
Alpine Rivers
United Kingdom
8849 Official Website
Hong Kong SAR
Casa Plume
France
Golf Traders
Canada
No Hustle Mom Jewelry
United States
Viakix
United States
Comparison
Top VanChat AI Chatbot & Live Chat Alternatives Detailed Comparison
The table below highlights the crucial differences between VanChat AI Chatbot & Live Chat and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 4.9(92 reviews) | 4.7(435 reviews) | |
| Developed by | VanChat | BestChat | |
| Launch Date | 2/6/2024 | 8/1/2023 | |
| Pricing | Free, $19/month, $49/month, $99/month | Free, $30/month, $100/month, $300/month | |
| Objective | AI Chatbot for Sales: AI chat, live chat & 24/7 live support. | Unlimited AI Chat: Enhancing Sales and Improving Service | |
| Categories | Chat, Upsell and cross-sell | Chat, Upsell and cross-sell | |
| Key Features & Highlights | |||
| Purpose | AI Chatbot & AI Chat that acts as Chat AI agent, provides live support & automates customer service | Smart AI Robot: Boost sales, improve happiness, and simplify tasks. | |
| Features List |
|
| |
| Highlights | - |
| |
| User Reviews and Ratings | |||
| Recommended % | 98.3% | 93.4% | |
| Pros |
|
| |
| Cons |
|
| |
| Pricing and Plans | |||
| Total Pricing Plans | 4 | 4 | |
| Free Plan | Available | Available | |
| Free Trial | Yes, for 7 day(s) | No | |
| Technical Information | |||
| Rating | 4.9 | 4.7 | |
| Total Reviews | 99 | 395 | |
| Launch Date | 2/6/2024 | 8/1/2023 | |
| SD Points | 75 | 301 | |
More Details About VanChat AI Chatbot & Live Chat
Product Description
Boost sales with an AI chatbot that provides instant ai chat and live support. VanChat's AI agent uses a smart chat ai engine for order tracking, proactive sales, and to help users add items to the cart. The Van Chat AI chat bot resolves post-sale issues and automates customer service. The chatbot ia provides global chat support in 40+ languages inside a familiar chat box. Activate ai live chat for 24/7 live support. Easily migrate from ZipChat, Chatty, Tidio, Moose, ManyChat, or Rep AI.
AI Summary
VanChat is a Shopify AI chatbot designed to automate customer support and enhance sales through 24/7 engagement. Its key features include instant responses to inquiries, personalized product recommendations, proactive visitor engagement, and seamless integration with Shopify stores. The app excels in ease of setup, requiring minimal technical expertise, and leverages AI trained on store data—such as products, FAQs, and policies—to provide accurate, context-aware answers. Strengths include multilingual support, customizable interactions, and robust automation that reduces customer service workload while improving conversion rates. The app also offers detailed analytics to track customer interactions and sales impact. However, some limitations include the lack of native live chat handoff to human agents, though improvements in this area are reportedly underway. Support is noted for being responsive and proactive in addressing user needs. Overall, VanChat is a scalable solution for stores seeking to optimize customer experience and operational efficiency.
Support
For any questions, concerns, or assistance with VanChat AI Chatbot & Live Chat, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected]. Additionally, VanChat AI Chatbot & Live Chat offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
Language Support
Details of the VanChat AI Chatbot & Live Chat app are available in various languages on the Shopify app store, including Spanish, French, Portuguese (Brazil), Italian, Dutch, German, Japanese, Korean, and Chinese (Simplified).
VanChat AI Chatbot & Live Chat Support Information In A Nutshell:
| Support Email: | [email protected] |
| Contact Number(s): | Not available |
| FAQ Page: | FAQ details |
| Privacy Policy: | Privacy details |
| Language Support: | English, Spanish, French, Portuguese (Brazil), Italian, Dutch, German, Japanese, Korean, and Chinese (Simplified) |
Integration
The list of top Shopify apps or features or software tools that VanChat AI Chatbot & Live Chat seamlessly integrates are given below:
Developer
Looking to install VanChat AI Chatbot & Live Chat app on your store?
ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.
Why Choose ShopDigest?
- Highly experienced and vetted team for successful app installation
- Assured support and guidance throughout the installation and beyond
- Customized services to meet unique business needs
- 30-day no questions asked refund policy
- Lowest pricing guaranteed (starts at just $10/hour)
VanChat AI Chatbot & Live Chat Q&A
How does the chatbot help increase sales?
It boosts sales by recommending products, offering discounts, and guiding customers through checkout, creating a personalized shopping experience that encourages purchases.
Can it support multiple languages?
Yes, it supports 32 languages with real-time translation, making it ideal for global stores to engage customers in their preferred language.
Does it work for order tracking?
Absolutely! It provides instant order updates, helps with tracking, and assists with post-sale support, reducing customer service workload.
Is it easy to set up?
Yes, installation takes just one minute with no coding required, and it automatically learns your store’s products and policies.
Can it upsell or cross-sell products?
Yes, it suggests bundles, volume discounts, and related items at key moments like checkout, increasing average order value.
Does it integrate with membership systems?
Yes, it seamlessly connects with your store’s membership program to offer tailored promotions and support for loyal customers.
How does it handle customer inquiries?
It answers FAQs, recovers abandoned carts, and escalates complex issues to human agents, ensuring quick and efficient support.
Can it proactively engage visitors?
Yes, it initiates conversations with greetings, discounts, or recommendations based on browsing behavior to convert more visitors.
Is there a free trial available?
Pricing starts at $39/month, but you can check the developer’s page for any trial offers or demo options.
Does it work for large product catalogs?
Higher-tier plans support unlimited products, with AI tracking SKUs in real time for accurate recommendations and responses.
Customer Reviews
VanChat AI Chatbot & Live Chat has an overall rating of 4.9 stars from a total of 99 reviews on the Shopify app store. Of these, 98 (99.0%) are positive, 0 (0.0%) are neutral, and 1 (1.0%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
VanChat handles nearly 98% of our pre-sales inquiries, including order tracking and product questions. It’s smart, accurate, and even sends summary emails to help improve future responses. It has greatly reduced our support workload.
I’ve had a very positive experience with VanChat. The support team is very responsive and always handles my requests quickly. When I need to make changes or fix issues, the team follows up efficiently and helps resolve problems without long waiting times.I’m also impressed with how well VanChat understands our product pages. It can learn and capture product information in detail, making the responses more accurate and helpful for customers. Overall, VanChat has made customer communication much easier and more efficient. The fast support response and strong understanding of our products have greatly improved the service experience.
Set this up on a small Shopify store in a category where accuracy mattersmore than chat volume. We have claims we are not allowed to make, so an assistant that improvises would be a liability rather than an asset.The AI Instructions layer is what won me over: a global instruction plus separate scenario rules, so you can hard-code what the assistant must never say. I tested it with deliberately leading questions, the kind designed to pull an overclaim out of a bot, and it held the line every time. Product and page knowledge synced from the store with no work from me.Two things to know going in. The global instruction is capped at 1500 characters, which is tight if you have a lot of rules, though the scenario rules absorb the overflow well. And the setting that makes the widget visible to customers lives on the Dashboard rather than in Widget Settings, which took me a while to find.
The proactive sales feature is incredibly powerful, and this app's AI capabilities are the most powerful I've experienced among most Shopify online customer service plugins! It can resolve most customer inquiries. It doesn't have bloated, complex settings and features, and it won't affect your internet speed. I once used a chat plugin with the highest download count, and it was so laggy every day that it made me question my existence. Replying to over twenty customer service replies was a huge waste of time, and I kept getting errors when typing in the code.
Nous avons eu une incompréhension avec le service VanChat mais une intervention rapide de leur part a permis de résoudre notre problème. Le Bot nous a permis de réaliser des ventes
Video Demo and Screenshots
Product Screenshots
Installation Steps
How to install VanChat AI Chatbot & Live Chat on your Shopify store
Find your app
Use filters like pricing, availability, and features to find the perfect match for your store's needs.
Get a personalized setup plan
Our team will create an installation plan based on your current store setup, goals, and requirements.
Install at your own pace
Perfect your store's functionality without the pressure to move on until you're ready.
Install in your Shopify Store
VanChat AI Chatbot & Live Chat FAQ's
How do I install the VanChat AI Chatbot & Live Chat Shopify app?
To install VanChat AI Chatbot & Live Chat app on your Shopify store, click on the VanChat AI Chatbot & Live Chat installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.
If you need our expert guidance to help you install VanChat AI Chatbot & Live Chat on your Shopify store, then contact us now.
What are the key features of VanChat AI Chatbot & Live Chat?
The key features offered by VanChat AI Chatbot & Live Chat to Shopify store owners are:
- ✅Build a branded shopping assistant; train the AI chatbot for proactive sales
- ✅Provide accurate AI chat replies using real-time SKU inventory and product data
- ✅Automate live support for post-sale issues with chat AI agent handover
- ✅Activate a chat box, AI live chat support & customer service with no-code setup
- ✅Instantly take over any Van Chat bot conversation with a human drop-in feature
Does VanChat AI Chatbot & Live Chat integrate with other Shopify apps or tools?
VanChat AI Chatbot & Live Chat has not made any official mention of integrating with other Shopify apps or tools. To obtain further information, kindly reach out to their support team or consult your Shopify developer.
Is there a free trial available for VanChat AI Chatbot & Live Chat?
Yes, VanChat AI Chatbot & Live Chat offers 7 days free trial on all its paid plans.
What are the pricing plans for VanChat AI Chatbot & Live Chat?
The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $19/month, $49/month, $99/month, and come with a 7-day free trial period.
How does billing work for VanChat AI Chatbot & Live Chat?
VanChat AI Chatbot & Live Chat uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, VanChat AI Chatbot & Live Chat allows its subscribers to cancel or upgrade their subscription plan at any time.
Does VanChat AI Chatbot & Live Chat offer customer support? How can I get assistance?
Yes, VanChat AI Chatbot & Live Chat offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Additionally, VanChat AI Chatbot & Live Chat offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Is VanChat AI Chatbot & Live Chat compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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