Control your order creation processes and keep your customers updated. Make and handle your own order statuses.
4.8
(66)
EntemptModz, United States
This is THE APP you need to keep customers up to date with statuses on orders! With custom options on emails, templates, etc. Literally what i needed! Happy to be a lifetime customer and an early supporter!
Track W3 Custom Order Status's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Efficient Customer Support: Responsive and helpful support team, often resolving issues quickly.
Custom Order Status: Highly customizable statuses improve order tracking and customer communication.
Reduced Customer Inquiries: Automated updates significantly decrease "where is my order" emails.
Easy Setup and Use: Intuitive interface and straightforward installation process.
HTTP 503 Errors: Frequent service unavailable issues disrupt functionality.
Limited Mobile Admin: Poor usability on mobile devices or small screens.
Make and handle your own order statuses.
Unlimited statuses
300 Active orders/month
100% customizable emails
Branded order lookup form
Embed status on order lookup page
5,000 Active orders/month
User accounts
SMS notifications
Email from your domain
API
Not sure which plan to pick? Discuss Starter or Growth plans with us, learn about custom pricing, or get a demo.
The app offers 2 paid plan(s). The paid plan(s) offered by W3 Custom Order Status: (Starter, Growth).
The details of the plan(s) are outlined below:
Starter: The Starter plan costs $19 and comes with a 14-day free trial period. The plan offers a host of features, including Unlimited statuses, 300 Active orders/month, 100% customizable emails, Branded order lookup form, Embed status on order lookup page, Bulk update orders.
Growth: The Growth plan costs $59 and comes with a 14-day free trial period. The plan offers a host of features, including 5,000 Active orders/month, User accounts, SMS notifications, Email from your domain, API, Webhooks, Workflow automation, Multi language notification templates.
| Pricing summary | From $19/month. Free trial available. |
| Total Pricing Plan(s) | 2 |
| Number of free plan(s) | 0 |
| Number of paid plan(s) | 2 |
| Cost of Paid Plan(s) | $19, $59 |
| Free trial available | Yes, for 14 day(s) |
For further information regarding W3 Custom Order Status app pricing plans, see the official website.
If you are looking for discounts on W3 Custom Order Status app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with W3trends to secure better deals on the W3 Custom Order Status app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
“This is THE APP you need to keep customers up to date with statuses on orders! With custom options on emails, templates, etc. Literally what i needed! Happy to be a lifetime customer and an early supporter!”
“Love this app — it's a huge help for keeping track of where my orders are at (manual entry, but worth it) and the automated email notifications save me a ton of time.”
“This app is extremely important for the operation of our business. When Shopify have updates sometimes it affects other apps . W3 support is very important if they get affected . We have great response from them always if there is a problem . Great app.”
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You can create as many statuses as you want!
Let customers and others know when the status changes! (You can fully customize the email template)
A page where customers can check their order status, even without an account!
The table below highlights the crucial differences between W3 Custom Order Status and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 4.8(66 reviews) | 3.3(12 reviews) | |
| Developed by | W3trends | Dropflow | |
| Launch Date | 9/24/2016 | 5/12/2020 | |
| Pricing | $19/month, $59/month | Free, $8.90/month | |
| Objective | Make and handle your own order statuses. | Simply import thousands of tracking numbers with one click. | |
| Categories | Order tracking, Workflow automation | Order tracking, Workflow automation | |
| Key Features & Highlights | |||
| Purpose | Control your order creation processes and keep your customers updated. | Upload all your tracking at once using a simple Excel sheet... Very easy to use. One click ! | |
| Features List |
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| Highlights | - |
| |
| User Reviews and Ratings | |||
| Recommended % | 89.4% | 66.7% | |
| Pros |
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| Cons |
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| Pricing and Plans | |||
| Total Pricing Plans | 2 | 2 | |
| Free Plan | Not available | Available | |
| Free Trial | Yes, for 14 day(s) | Yes, for 3 day(s) | |
| Technical Information | |||
| Rating | 4.8 | 3.3 | |
| Total Reviews | 66 | 12 | |
| Launch Date | 9/24/2016 | 5/12/2020 | |
| SD Points | 1 | N/A | |
Custom Order Status enables you to monitor the production process of orders and keep your customers updated. This increases customer trust and loyalty, and reduces the time spent answering customer queries about their orders, allowing you to focus on your business.
This Shopify app specializes in custom order status tracking and customer communication, offering features like customizable status updates, automated email notifications, and an order lookup page for customers. It integrates with Shopify’s backend seamlessly, supports API requests, and includes tools for workflow automation, such as webhooks and QR code capabilities. The app is praised for its ease of setup, intuitive interface, and high customizability, enabling businesses to tailor statuses and notifications to their specific production or fulfillment processes. Key strengths include robust customer support, often highlighted for responsiveness and problem-solving, as well as its ability to reduce customer inquiries by keeping clients informed. However, limitations include occasional technical issues like HTTP 503 errors, lack of mobile-friendly admin functionality, and inconsistent email delivery. Some users note missing features like barcode scanning or draft order compatibility, while others express frustration with sporadic support delays. Overall, the app is well-suited for businesses with complex order workflows, particularly those handling custom or made-to-order products.
For any questions, concerns, or assistance with W3 Custom Order Status, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected]. Additionally, W3 Custom Order Status offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
| Support Email: | [email protected] |
| Contact Number(s): | Not available |
| FAQ Page: | FAQ details |
| Privacy Policy: | Privacy details |
| Language Support: | English |
The list of top Shopify apps or features or software tools that W3 Custom Order Status seamlessly integrates are given below:
Name: W3trends
Website: /partners/w3trends
Address: 8904 Fairbanks N. houston Rd. Suite 220, Houston, TX, 77064
ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.
W3 Custom Order Status has an overall rating of 4.6 stars from a total of 66 reviews on the Shopify app store. Of these, 59 (89.4%) are positive, 1 (1.5%) are neutral, and 6 (9.1%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
This is THE APP you need to keep customers up to date with statuses on orders! With custom options on emails, templates, etc. Literally what i needed! Happy to be a lifetime customer and an early supporter!
Love this app — it's a huge help for keeping track of where my orders are at (manual entry, but worth it) and the automated email notifications save me a ton of time.
This app is extremely important for the operation of our business. When Shopify have updates sometimes it affects other apps . W3 support is very important if they get affected . We have great response from them always if there is a problem . Great app.
We had a problem due to our team uploading files to the root by accident. and the the w3app support team, specially Leo and Mike, was very helpful and quick to solve this tight knot and untangle our problem. thank you guys.
great app and customer support is quick and really helpful!



Use filters like pricing, availability, and features to find the perfect match for your store's needs.
Our team will create an installation plan based on your current store setup, goals, and requirements.
Perfect your store's functionality without the pressure to move on until you're ready.
To install W3 Custom Order Status app on your Shopify store, click on the W3 Custom Order Status installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.
If you need our expert guidance to help you install W3 Custom Order Status on your Shopify store, then contact us now.
The key features offered by W3 Custom Order Status to Shopify store owners are:
Yes, W3 Custom Order Status seamlessly integrates with other Shopify apps or tools, such as A simple, single-page dashboard for all your order updates., Track your production at each stage with unlimited status updates., Arrange your statuses into different workflows for more detailed control..
Yes, W3 Custom Order Status offers 14 days free trial on all its paid plans.
The app offers 2 paid plans, which cost $19/month, $59/month. The paid plans also come with a 14-day free trial period.
W3 Custom Order Status uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Yes, W3 Custom Order Status allows its subscribers to cancel or upgrade their subscription plan at any time.
Yes, W3 Custom Order Status offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Additionally, W3 Custom Order Status offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.