Trustpilot Reviews Shopify App

by Trustpilot

Convert genuine customer reviews into increased website visits, sales, and customer loyalty. Transform genuine customer feedback into more visits, increased sales, and customer loyalty.

1.9

(177)

Free
$259/month
XY
5

Satinoria, France

6/6/2026

je cherchais un gant exfoliant et j'en suis vraiment pas déçu la qualité et incroyable !

1 of 8

Install in your Shopify Store

.myshopify.com
72 customers chose this

pie chart

Trustpilot Reviews Charts

Track Trustpilot Reviews's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.

View Charts

Pros and Cons

Pros and Cons of Trustpilot Reviews

Pros

Trusted Brand Recognition: The platform is widely recognized and trusted by consumers, enhancing credibility for businesses.

Automated Review Collection: Efficiently collects verified reviews from customers, streamlining the feedback process.

Free Plan Availability: Offers a free tier suitable for businesses with minimal review needs.

Cons

Poor Customer Support: Frequent complaints about slow, unresponsive, or ineffective support.

Buggy App Performance: Persistent technical issues, including login errors, widget failures, and blank screens.


Screenshots


About the App

Transform genuine customer feedback into more visits, increased sales, and customer loyalty.

  • Review Collection: Gather reviews for services and products by using automatic invitation systems.
  • Social Proof Implementation: Place review widgets on your website to show social proof at important points of sale.
  • Boosting CTR: Boost your click-through rate on Google Ads by using reviews that contribute to Google Seller Ratings.

Keywords

Trustpilot reviews Shopify apps
customer reviews Shopify apps
social proof Shopify apps
Google Seller Ratings Shopify apps
automated review invitations Shopify apps
product reviews Shopify apps
service reviews Shopify apps
increase CTR Shopify apps
review widgets Shopify apps
traffic generation Shopify apps
sales boost Shopify apps
loyalty building Shopify apps

Key Features

  • Automatically collect product and service reviews via invitation emails.
  • Display customizable review widgets on key pages to build trust.
  • Enhance Google Ads with reviews that improve Seller Ratings.

Pricing

Trustpilot Reviews Pricing Plans

Free Plan

$0/month

  • Claim profile page

  • 50 review invites / mo

  • Review collectorwidgets

  • Respond to reviews

  • Drive Google Seller Ratings

Plus Plan

$259/month

  • All of Free

  • Ad-free profile

  • 200 review invites / mo

  • 8 website widgets

  • Performance data & analytics

Not sure which plan to pick? Discuss Free Plan or Plus Plan plans with us, learn about custom pricing, or get a demo.

Here's an overview of Trustpilot Reviews costs for each of the plan(s):

The app has 2 pricing plans: 1 free and 1 paid. The free plan(s) offered by Trustpilot Reviews: (Free Plan). The paid plan(s) offered by Trustpilot Reviews: (Plus Plan).

The details of the plan(s) are outlined below:

Free Plan: This plan is free forever, incurring no subscription costs. It offers a wide range of features like Claim profile page, 50 review invites / mo, Review collectorwidgets, Respond to reviews, Drive Google Seller Ratings, Basic analytics, Web support.

Plus Plan: The Plus Plan plan costs $259 and has no free trial period. The plan offers a host of features, including All of Free, Ad-free profile, 200 review invites / mo, 8 website widgets, Performance data & analytics, Marketing assets.

Trustpilot Reviews Price Summary
Pricing summaryFree plan available
Total Pricing Plan(s)2
Number of free plan(s)1
Number of paid plan(s)1
Cost of Paid Plan(s)$259
Free trial availableNo

For further information regarding Trustpilot Reviews app pricing plans, see the official website.

Trustpilot Reviews Shopify App Discounts

If you are looking for discounts on Trustpilot Reviews app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Trustpilot to secure better deals on the Trustpilot Reviews app exclusively for you.

*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.

Contact Us For a Discount
Coming Soon

Testimonials

What our users say about Trustpilot Reviews

je cherchais un gant exfoliant et j'en suis vraiment pas déçu la qualité et incroyable !

Satinoria
France

Très belle boutique diversifié ! Bon service et rapide ! Excellent choix de boutique.

La pouponnette
Canada

Wirklich sehr guter Shop gute Qualität also ich bin sehr zufrieden

Nobelwerke
Austria

Trusted By

Trusted by the best Shopify stores

Satinoria

France

La pouponnette

Canada

Nobelwerke

Austria

My Store

Pakistan

3F Golf

United Kingdom

bebemamanfoyer.com

France

MO ART MAKEUP

Italy

MENRULES

India


Convert genuine customer reviews into increased website visits, sales, and customer loyalty.

Make your store more trustworthy.

Create a strong online presence where buyers are exploring their next purchase.

Transform feedback into profit.

Display your reviews on your website and marketing tools and simplify the process for customers to add items to their cart.

Uncover customer understanding.

Identify patterns in your customer feedback to understand what's effective and what's not. This will help boost customer loyalty and maximize their lifetime value.


Comparison

Top Trustpilot Reviews Alternatives Detailed Comparison

The table below highlights the crucial differences between Trustpilot Reviews and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Trustpilot ReviewsTrustpilot ReviewsView on Shopify
General Information
Ratings
1.9(171 reviews)
4.9(9,158 reviews)
Developed byTrustpilotLoox
Launch Date7/14/202110/16/2015
PricingFree, $259/monthFree, $49.99/month, $299.99/month
ObjectiveTransform genuine customer feedback into more visits, increased sales, and customer loyalty.Marketing with Social Proof: Using Product Reviews, Referrals, and Upselling
CategoriesProduct reviewsProduct reviews, Social proof
Key Features & Highlights
PurposeConvert genuine customer reviews into increased website visits, sales, and customer loyalty.Boost your brand using social proof marketing - Include customer testimonials, images, videos, and references.
Features List
  1. Automatically collect product and service reviews via invitation emails.
  2. Display customizable review widgets on key pages to build trust.
  3. Enhance Google Ads with reviews that improve Seller Ratings.
  1. Automatically collect product reviews with photos and videos through personalized email requests.
  2. Offer discounts to customers as incentives for submitting photo or video reviews.
  3. Display reviews in customizable widgets like carousels, pop-ups, badges, and sidebars on your storefront.
Highlights--
User Reviews and Ratings
Recommended %25.4%97.6%
Pros
  1. The platform is widely recognized and trusted by consumers, enhancing credibility for businesses.
  2. Efficiently collects verified reviews from customers, streamlining the feedback process.
  3. Offers a free tier suitable for businesses with minimal review needs.
  1. The app is quick to install and seamlessly integrates with Shopify, requiring minimal technical effort.
  2. The intuitive design makes navigation and management straightforward for both admins and customers.
  3. Many users reported significant increases in sales and customer engagement due to the app’s features.
  4. The app efficiently gathers reviews post-purchase, reducing manual effort for store owners.
  5. Customers appreciate the ability to submit visual feedback, enhancing product credibility.
  6. Flexible settings allow the app to align with store branding and design preferences.
  7. Quick and helpful assistance from the support team resolves issues promptly.
  8. Users find the app cost-effective, offering high value for its features.
  9. Displaying authentic reviews builds customer confidence and improves conversion rates.
  10. Incentives like discount codes for reviews encourage customer participation.
Cons
  1. Frequent complaints about slow, unresponsive, or ineffective support.
  2. Persistent technical issues, including login errors, widget failures, and blank screens.
  3. High subscription costs, especially for small businesses, with unclear value justification.
  4. Allegations of review manipulation, forced upgrades, and contract traps.
  5. Inability to effectively detect or remove fraudulent/spam reviews.
  1. Some users expressed dissatisfaction with restricted functionalities in the free version.
  2. A few reviewers noted compatibility issues when updating or using outdated themes.
  3. Customers cannot modify submitted reviews, leading to inconvenience for minor corrections.
  4. Users desired more layout options, such as side-by-side text reviews.
Pricing and Plans
Total Pricing Plans23
Free PlanAvailableAvailable
Free TrialNoYes, for 14 day(s)
Technical Information
Rating
1.9
4.9
Total Reviews1777,141
Launch Date7/14/202110/16/2015
SD Points462569

More Details About Trustpilot Reviews

Product Description

Boost your brand's visibility by establishing a strong online presence where potential customers research for their next purchase. Use reviews to attract new customers and understand their preferences to enhance customer retention and maximize their lifetime value.

AI Summary

The Shopify app integrates with Trustpilot to collect and display customer reviews, offering automated review invitations and widget-based display options. Its primary strength lies in leveraging Trustpilot’s established reputation to encourage customer engagement, with seamless Shopify integration for basic review collection. However, the app faces significant limitations, including frequent technical issues such as widget malfunctions, login errors, and slow loading times. The free plan is restrictive, with limited functionality and unreliable review invitation delivery, while paid plans are criticized for high costs, often requiring long-term contracts. Customer support is frequently reported as unresponsive or ineffective, exacerbating frustrations with unresolved bugs. Additionally, businesses express concerns over Trustpilot’s handling of reviews, including alleged suppression of positive feedback unless a paid plan is active and inconsistent moderation of fake or irrelevant reviews. The app’s value is further undermined by its lack of multilingual support and clunky widget customization. While it serves as a recognizable review platform, the combination of technical flaws, steep pricing, and poor support makes it a contentious choice for many merchants.

Support

For any questions, concerns, or assistance with Trustpilot Reviews, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected].

Trustpilot Reviews Support Information In A Nutshell:

Support Email:[email protected]
Contact Number(s):Not available
FAQ Page:Not available
Privacy Policy:Privacy details
Language Support:English
Integration

The list of top Shopify apps or features or software tools that Trustpilot Reviews seamlessly integrates are given below:

Facebook
Google
Klaviyo
Mailchimp
Slack
Zendesk
Developer

Name: Trustpilot

Website: /partners/trustpilotapps

Address: Pilestræde 58, Copenhagen, 1112

Looking to install Trustpilot Reviews app on your store?

ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.

Why Choose ShopDigest?

  • Highly experienced and vetted team for successful app installation
  • Assured support and guidance throughout the installation and beyond
  • Customized services to meet unique business needs
  • 30-day no questions asked refund policy
  • Lowest pricing guaranteed (starts at just $10/hour)

Trustpilot Reviews Q&A

How can this app help increase my sales?

It showcases customer reviews across your site and ads, building trust and encouraging shoppers to add products to their cart, directly boosting conversions.

Can I collect reviews automatically?

Yes, it sends automated review invitations to customers, making it easy to gather feedback for both products and services without manual effort.

Will this improve my Google Ads performance?

Absolutely—it integrates reviews into Google Ads, increasing click-through rates by displaying star ratings that contribute to Seller Ratings.

How does it help retain customers?

By analyzing review trends, you can identify what customers love or dislike, allowing you to improve offerings and increase retention.

Can I customize where reviews appear?

Yes, drag-and-drop widgets let you display reviews at key conversion points like product pages, checkout, or marketing materials.

Is there a free plan available?

Yes, the free plan includes 50 monthly review invites, basic analytics, and Google Seller Ratings integration, ideal for small businesses.

How does it build trust with shoppers?

Displaying authentic reviews and ratings on your site reassures potential buyers, making them more confident in purchasing from your store.

What insights can I gain from reviews?

You’ll uncover trends in customer feedback, helping you refine products, address concerns, and enhance overall shopping experiences.


Customer Reviews

5.0
177 total reviews
5
26
4
6
3
4
2
10
1
131

Trustpilot Reviews has an overall rating of 1.8 stars from a total of 177 reviews on the Shopify app store. Of these, 32 (18.1%) are positive, 4 (2.3%) are neutral, and 141 (79.7%) are negative*.

*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.

Satinoriafrom France
June 6, 2026

je cherchais un gant exfoliant et j'en suis vraiment pas déçu la qualité et incroyable !

La pouponnettefrom Canada
March 14, 2026

Très belle boutique diversifié ! Bon service et rapide ! Excellent choix de boutique.

Nobelwerkefrom Austria
February 18, 2026

Wirklich sehr guter Shop gute Qualität also ich bin sehr zufrieden

My Storefrom Pakistan
January 18, 2026

I am expert in posting trust pilot reviews and will do your work at 20% discount

3F Golffrom United Kingdom
January 13, 2026

great looking app and very easy to set up, looking forward to seeing the reviews come in


Video Demo and Screenshots

Product Video

Trustpilot Reviews Demo

Product Screenshots

Trustpilot Reviews screenshot 1
Trustpilot Reviews screenshot 2

Installation Steps

How to install Trustpilot Reviews on your Shopify store

1

Find your app

Use filters like pricing, availability, and features to find the perfect match for your store's needs.

2

Get a personalized setup plan

Our team will create an installation plan based on your current store setup, goals, and requirements.

3

Install at your own pace

Perfect your store's functionality without the pressure to move on until you're ready.

Install in your Shopify Store

.myshopify.com
72 customers chose this

Trustpilot Reviews FAQ's

How do I install the Trustpilot Reviews Shopify app?

To install Trustpilot Reviews app on your Shopify store, click on the Trustpilot Reviews installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.

If you need our expert guidance to help you install Trustpilot Reviews on your Shopify store, then contact us now.

What are the key features of Trustpilot Reviews?

The key features offered by Trustpilot Reviews to Shopify store owners are:

  • Collect service and product reviews with automated review invitations
  • Drag-and-drop review widgets onsite to add social proof at key conversion points
  • Increase CTR on Google Ads with reviews that count towards Google Seller Ratings
Does Trustpilot Reviews integrate with other Shopify apps or tools?

Yes, Trustpilot Reviews seamlessly integrates with other Shopify apps or tools, such as Gather reviews for services and products by using automatic invitation systems., Place review widgets on your website to show social proof at important points of sale., Boost your click-through rate on Google Ads by using reviews that contribute to Google Seller Ratings..

Is there a free trial available for Trustpilot Reviews?

No, Trustpilot Reviews does not offer any free trial.

What are the pricing plans for Trustpilot Reviews?

The app has 2 pricing plans: 1 free and 1 paid. The paid plan costs $259/month and has no free trial period.

How does billing work for Trustpilot Reviews?

Trustpilot Reviews uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.

Can I cancel or upgrade my subscription plan at any time?

Yes, Trustpilot Reviews allows its subscribers to cancel or upgrade their subscription plan at any time.

Does Trustpilot Reviews offer customer support? How can I get assistance?

Yes, Trustpilot Reviews offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].

Is Trustpilot Reviews compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.


Loox ‑ Product Reviews App icon
4.9
profile picture 1profile picture 2profile picture 4
22.9K installs last month approx
Loox ‑ Product Reviews App
$0/mo onwards
Unlock member rates
Judge.me Product Reviews App icon
5.0
profile picture 1profile picture 2profile picture 4
111.2K installs last month approx
Judge.me Product Reviews App
$0/mo onwards
Unlock member rates
Judge.me Ali Reviews Importer icon
4.9
profile picture 1profile picture 2profile picture 4
495 installs last month approx
Judge.me Ali Reviews Importer
$0/mo onwards
Unlock member rates

Most Popular

Most popular Shopify apps on the market

Judge.me Product Reviews App icon
5.0
profile picture 1profile picture 2profile picture 4
30.6K reviews overall
Judge.me Product Reviews App
Free
Unlock member rates
TikTok icon
4.8
profile picture 1profile picture 2profile picture 4
10.2K reviews overall
TikTok
Free
Unlock member rates
Pop Convert - Pop Ups, Banners icon
4.9
profile picture 1profile picture 2profile picture 4
8.9K reviews overall
Pop Convert - Pop Ups, Banners
Free
Unlock member rates
EcomSend Pop Ups, Email Popups icon
5.0
profile picture 1profile picture 2profile picture 4
7.6K reviews overall
EcomSend Pop Ups, Email Popups
Free
Unlock member rates
Loox - Product Reviews App icon
4.9
profile picture 1profile picture 2profile picture 4
7.5K reviews overall
Loox - Product Reviews App
$12.99/mo onwards
Unlock member rates