Triple Whale Shopify App
by Triple WhaleTriple Whale provides important metrics and attribution in a user-friendly dashboard. Find the exact data points to grow your brand
4.1
(94)
Cocaine Coffee, United States
Not sure why all the 1 star reviews, but my experience has been 5+. The program itself is world class and the customer support is as well. Like others on here, big shout out to Juan for all his help. He'll be on the board soon, or should be at least.I will say - triple whale should give more warning about AI usage limitations, especially for the foundation plan... But I get it. That aside, 5-star.
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Triple Whale Charts
Track Triple Whale's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Pros and Cons
Pros and Cons of Triple Whale
Pros
Effective Data Aggregation: Consolidates data from multiple platforms into a single, intuitive dashboard for streamlined analytics.
User-Friendly Interface: Clean layout and easy navigation enhance usability for both casual and power users.
Strong Customer Support: Multiple users highlight responsive and knowledgeable support teams, including personalized account managers.
Actionable Insights: Provides real-time, accurate data to optimize ad spend and marketing strategies.
Cons
Bugs and Performance Issues: Frequent crashes, slow loading times, and unreliable integrations (e.g., Facebook Ads).
Inaccurate Shipping Cost Calculations: Fails to pull real-time Shopify shipping costs, leading to profit calculation errors.
Screenshots
About the App
Find the exact data points to grow your brand
- All-in-one dashboard: Collect the most important measurements on one simple dashboard.
- Real-time data-driven marketing: Make choices using up-to-date information to improve your marketing efficiency.
- Analytics-Driven Profits: Boost business growth with product and customer analytics.
- Anomaly detection and insights: Smart technology that identifies irregularities and reveals insights.
- Ad Performance Optimization: Improve your ad results by using detailed analysis and clear data presentations.
Keywords
Key Features
- AI agents automate complex analyses and detect potential issues in real-time.
- Chat with an AI data scientist to get instant answers and reports.
- Capture detailed customer behavior missed by other tracking platforms.
Pricing
Triple Whale Pricing Plans
Free
$0/month
10 Users
Integrate Ads, Amazon, Email, SMS & More
12-Month Lookback
First- and Last-Click Attribution Models
Shop Performance and Logistics
Foundation
$219/month
Everything in Starter, plus:
Subscription Data
Multi-touch Attribution
Analytics (Creative, Products, & more)
Sonar Optimize & Sonar Send
Automate
$749/month
Moby Automations
Moby Specialists
Creative generation (video, static, ads)
Contextual benchmarks
Moby Autonomous Actions
Not sure which plan to pick? Discuss Free or Foundation plans with us, learn about custom pricing, or get a demo.
Here's an overview of Triple Whale costs for each of the plan(s):
The app has 3 pricing plans: 1 free and 2 paid. The free plan(s) offered by Triple Whale: (Free). The paid plan(s) offered by Triple Whale: (Foundation, Automate).
The details of the plan(s) are outlined below:
Free: This plan is free forever, incurring no subscription costs. It offers a wide range of features like 10 Users, Integrate Ads, Amazon, Email, SMS & More, 12-Month Lookback, First- and Last-Click Attribution Models, Shop Performance and Logistics, Standard Post-Purchase Survey, Triple Pixel Tracking, AI Visibility insights for ChatGPT.
Foundation: The Foundation plan costs $219 and has no free trial period. The plan offers a host of features, including Everything in Starter, plus:, Subscription Data, Multi-touch Attribution, Analytics (Creative, Products, & more), Sonar Optimize & Sonar Send, Cohort Analysis & Segmentation Builder, Custom Dashboards & SQL Editor, Moby AI operator.
Automate: The Automate plan costs $749 and has no free trial period. The plan offers a host of features, including Moby Automations, Moby Specialists, Creative generation (video, static, ads), Contextual benchmarks, Moby Autonomous Actions.
Triple Whale Price Summary
| Pricing summary | Free plan available |
| Total Pricing Plan(s) | 3 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 2 |
| Cost of Paid Plan(s) | $219, $749 |
| Free trial available | No |
For further information regarding Triple Whale app pricing plans, see the official website.
Triple Whale Shopify App Discounts
If you are looking for discounts on Triple Whale app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Triple Whale to secure better deals on the Triple Whale app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
Testimonials
What our users say about Triple Whale
“Not sure why all the 1 star reviews, but my experience has been 5+. The program itself is world class and the customer support is as well. Like others on here, big shout out to Juan for all his help. He'll be on the board soon, or should be at least.I will say - triple whale should give more warning about AI usage limitations, especially for the foundation plan... But I get it. That aside, 5-star.”
“The support of Juan has been really great and responsive. He keeps going until he figures out the issue / complaint. 5 Star Customer Support!”
“Very good app, I haven't used it before, I hope it really helps me.”
Trusted By
Trusted by the best Shopify stores
Cocaine Coffee
United States
Marielle Stokkelaar
Netherlands
Petsy
Bulgaria
Crowned Skin
United States
Elyso
Australia
Svens Island Australia
Australia
Brixton
United States
Franne Golde
United States
Comparison
Top Triple Whale Alternatives Detailed Comparison
The table below highlights the crucial differences between Triple Whale and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 4.1(84 reviews) | 4.9(189 reviews) | |
| Developed by | Triple Whale | Ecom Parkour Limited | |
| Launch Date | 12/4/2020 | 10/18/2024 | |
| Pricing | Free, $219/month, $749/month | Free | |
| Objective | Find the exact data points to grow your brand | Facebook Pixel & Meta Pixel (CAPI) with Feed & Catalog | |
| Categories | Analytics | Ads, Analytics | |
| Key Features & Highlights | |||
| Purpose | Triple Whale provides important metrics and attribution in a user-friendly dashboard. | Capture conversions on Facebook platforms with our app using CAPI and essential metrics. | |
| Features List |
|
| |
| Highlights | - | - | |
| User Reviews and Ratings | |||
| Recommended % | 80.2% | 97.9% | |
| Pros |
|
| |
| Cons |
|
| |
| Pricing and Plans | |||
| Total Pricing Plans | 3 | 0 | |
| Free Plan | Available | Not available | |
| Free Trial | No | No | |
| Technical Information | |||
| Rating | 4.1 | 4.9 | |
| Total Reviews | 94 | 117 | |
| Launch Date | 12/4/2020 | 10/18/2024 | |
| SD Points | 6 | 299 | |
More Details About Triple Whale
Product Description
Triple Whale is a data-centric platform that aids in decision making by integrating key platforms and implementing e-commerce specific AI. It offers customizable data points to cater to the unique needs of your business.
AI Summary
Triple Whale is a comprehensive Shopify analytics and attribution app designed to consolidate data from multiple marketing channels into a single dashboard, providing real-time insights for e-commerce businesses. Its core features include multi-touch attribution modeling, cross-channel performance tracking, customizable reporting, and AI-powered tools like Moby for instant data queries. The app excels in simplifying complex data, offering actionable insights for ad optimization, profitability tracking, and scaling decisions. Strengths include an intuitive interface, robust integrations with platforms like Meta and Google Ads, and responsive customer support for onboarding and troubleshooting. However, notable limitations include inconsistent reliability in certain integrations (e.g., Facebook Ads data syncing), missing basic features like accurate Shopify shipping cost tracking, and occasional performance issues such as slow loading times. Some users report challenges with customer service responsiveness and pricing transparency, particularly for subscription management. While praised for its innovation and value by many, the app faces criticism for occasional bugs, UX inconsistencies, and high costs relative to competitors. Overall, it serves as a powerful tool for data-driven decision-making but may require refinement in core functionality and support for some users.
Support
For any questions, concerns, or assistance with Triple Whale, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected].
Triple Whale Support Information In A Nutshell:
| Support Email: | [email protected] |
| Contact Number(s): | Not available |
| FAQ Page: | Not available |
| Privacy Policy: | Privacy details |
| Language Support: | English |
Integration
The list of top Shopify apps or features or software tools that Triple Whale seamlessly integrates are given below:
Developer
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Customer Reviews
Triple Whale has an overall rating of 4.1 stars from a total of 94 reviews on the Shopify app store. Of these, 73 (77.7%) are positive, 0 (0.0%) are neutral, and 21 (22.3%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
Not sure why all the 1 star reviews, but my experience has been 5+. The program itself is world class and the customer support is as well. Like others on here, big shout out to Juan for all his help. He'll be on the board soon, or should be at least.I will say - triple whale should give more warning about AI usage limitations, especially for the foundation plan... But I get it. That aside, 5-star.
The support of Juan has been really great and responsive. He keeps going until he figures out the issue / complaint. 5 Star Customer Support!
Very good app, I haven't used it before, I hope it really helps me.
Outstanding - as a business we've grown from a starter package to the advanced enterprise package. Without Triple Whale, we would not have been able to accelerate our growth. The tools are A+ and the integrations have consistently worked with minimal effort to maintain. Perfect combination of low barrier to entry for starters and very high ceiling for those wanting to tweak it to their needs. Integral part of our business, not just add-on software.
Outstanding - as a business we've grown from a starter package to the advanced enterprise package. Without Triple Whale, we would not have been able to accelerate our growth. The tools are A+ and the integrations have consistently worked with minimal effort to maintain. Perfect combination of low barrier to entry for starters and very high ceiling for those wanting to tweak it to their needs. Integral part of our business, not just add-on software.
Best app i've used to track profit/loss great for beginners!
Best app i've used to track profit/loss great for beginners!
Video Demo and Screenshots
Product Video
Product Screenshots
Installation Steps
How to install Triple Whale on your Shopify store
Find your app
Use filters like pricing, availability, and features to find the perfect match for your store's needs.
Get a personalized setup plan
Our team will create an installation plan based on your current store setup, goals, and requirements.
Install at your own pace
Perfect your store's functionality without the pressure to move on until you're ready.
Install in your Shopify Store
Triple Whale FAQ's
How do I install the Triple Whale Shopify app?
To install Triple Whale app on your Shopify store, click on the Triple Whale installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.
If you need our expert guidance to help you install Triple Whale on your Shopify store, then contact us now.
What are the key features of Triple Whale?
The key features offered by Triple Whale to Shopify store owners are:
- ✅Moby 2: AI operator who acts in your ad accounts, builds creatives, and more
- ✅Automations: Hand Moby a recurring job 1x & have it run on its own, on schedule
- ✅Pixel: Capture customer behavior other platforms miss to power true attribution
- ✅Compass: MMM + Multi-Touch Attribution + Incrementality Testing
- ✅Sonar: Drive incremental revenue with data enrichment for ad & retention tools
Does Triple Whale integrate with other Shopify apps or tools?
Yes, Triple Whale seamlessly integrates with other Shopify apps or tools, such as Collect the most important measurements on one simple dashboard., Make choices using up-to-date information to improve your marketing efficiency., Boost business growth with product and customer analytics..
Is there a free trial available for Triple Whale?
No, Triple Whale does not offer any free trial.
What are the pricing plans for Triple Whale?
The app has 3 pricing plans: 1 free and 2 paid. The paid plans cost $219/month, $749/month and have no free trial period.
How does billing work for Triple Whale?
Triple Whale uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, Triple Whale allows its subscribers to cancel or upgrade their subscription plan at any time.
Does Triple Whale offer customer support? How can I get assistance?
Yes, Triple Whale offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Is Triple Whale compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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