Enhance the customer's experience after purchase with order tracking. Handle returns well to boost customer loyalty. Order Tracking, Brand-Specific Tracking Page, Order Search & Status Updates
4.1
(97)
OG Essentials, United States
"Honestly the Apple Wallet and Google Wallet integration is the reason we stuck with Trackr. Customers just tap ""Add to Wallet"" at checkout instead of hunting through their inbox for a tracking email, and they get live updates right on their lock screen. Sounds small but it's made a real dent in our ""where's my order"" messages.Setup was easy, didn't need our dev to touch anything. We did want some tweaks to how our tracking page looked, and Diana on their support team sorted it out for us. She was quick to respond and just got it done, which I appreciated."
Track Trackr: Order Tracking UpSell's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Efficient Customer Support: Quick and helpful responses from the support team, often resolving issues within 24 hours.
Easy Setup and Installation: Smooth installation process with minimal technical hurdles.
Customization Options: Ability to personalize the app’s appearance and functionality to match store branding.
Dropshipping-Friendly: Features tailored for dropshipping businesses, such as hiding supplier details.
Tracking Accuracy Issues: Frequent reports of inaccurate or delayed tracking updates, especially with USPS.
Poor Subscription Management: Difficulties in canceling subscriptions, with no clear instructions or options.
Order Tracking, Brand-Specific Tracking Page, Order Search & Status Updates
400 shipments/month
Branded tracking page
Estimated Delivery Date
Shipping updates via SMS/Email/WhatsApp
Order tracking via Apple & Google Wallet
2000 shipments/month
Branded tracking page
Estimated Delivery Date
Shipping updates via SMS/Email/WhatsApp
Order tracking via Apple & Google Wallet
9000 shipments/month
Branded tracking page
Estimated Delivery Date
Shipping updates via SMS/Email/WhatsApp
Order tracking via Apple & Google Wallet
18000 shipments/month
Branded tracking page
Estimated Delivery Date
Shipping updates via SMS/Email/WhatsApp
Order tracking via Apple & Google Wallet
Not sure which plan to pick? Discuss Basic or Standard plans with us, learn about custom pricing, or get a demo.
The app offers 4 paid plan(s). The paid plan(s) offered by Trackr: Order Tracking UpSell: (Basic, Standard, Advanced, Enterprise).
The details of the plan(s) are outlined below:
Basic: The Basic plan costs $10 and comes with a 14-day free trial period. The plan offers a host of features, including 400 shipments/month, Branded tracking page, Estimated Delivery Date, Shipping updates via SMS/Email/WhatsApp, Order tracking via Apple & Google Wallet, Klaviyo/Omnisend/Chatbot Integration, Product upsell, Tracking page/emails translation.
Standard: The Standard plan costs $45 and comes with a 14-day free trial period. The plan offers a host of features, including 2000 shipments/month, Branded tracking page, Estimated Delivery Date, Shipping updates via SMS/Email/WhatsApp, Order tracking via Apple & Google Wallet, Klaviyo/Omnisend/Chatbot Integration, Product upsell, Tracking page/emails translation.
Advanced: The Advanced plan costs $150 and comes with a 14-day free trial period. The plan offers a host of features, including 9000 shipments/month, Branded tracking page, Estimated Delivery Date, Shipping updates via SMS/Email/WhatsApp, Order tracking via Apple & Google Wallet, Klaviyo/Omnisend/Chatbot Integration, Product upsell, Tracking page/emails translation.
Enterprise: The Enterprise plan costs $250 and comes with a 14-day free trial period. The plan offers a host of features, including 18000 shipments/month, Branded tracking page, Estimated Delivery Date, Shipping updates via SMS/Email/WhatsApp, Order tracking via Apple & Google Wallet, Klaviyo/Omnisend/Chatbot Integration, Product upsell, Tracking page/emails translation.
| Pricing summary | From $10/month. Free trial available. |
| Total Pricing Plan(s) | 4 |
| Number of free plan(s) | 0 |
| Number of paid plan(s) | 4 |
| Cost of Paid Plan(s) | $10, $45, $150, $250 |
| Free trial available | Yes, for 14 day(s) |
For further information regarding Trackr: Order Tracking UpSell app pricing plans, see the official website.
If you are looking for discounts on Trackr: Order Tracking UpSell app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Shark Byte, Inc to secure better deals on the Trackr: Order Tracking UpSell app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
“"Honestly the Apple Wallet and Google Wallet integration is the reason we stuck with Trackr. Customers just tap ""Add to Wallet"" at checkout instead of hunting through their inbox for a tracking email, and they get live updates right on their lock screen. Sounds small but it's made a real dent in our ""where's my order"" messages.Setup was easy, didn't need our dev to touch anything. We did want some tweaks to how our tracking page looked, and Diana on their support team sorted it out for us. She was quick to respond and just got it done, which I appreciated."”
“We ship internationally, so carrier support was a big priority. Trackr handles tracking automatically, which saves our team a lot of time. I also like that customers can add their tracking to Apple Wallet or Google Wallet, few of our customers really appreciated this.”
“After trying a couple of tracking apps, Trackr has been the one we've kept. It supports all the carriers we use without any hassle, and customers always know where to go to check their orders.The branded tracking page gives the experience a much more professional feel, and I like that we can show recommended products instead of sending customers off to a carrier's website. People usually check tracking more than once, so it's a smart place to keep them engaged with our store.It's been reliable, easy to customize, and has definitely helped reduce support tickets. One of those apps that quietly pays for itself.”
OG Essentials
United States
Vibe Market
United States
Noon
United Arab Emirates
My Store
United Arab Emirates
AOTEA ALLURE
United States
wLuxwater
United States
JAMING HOLDING
Kuwait
Vital Depot
United States
Works with well-known global carriers, ensuring that you and your customers can always track each package.
Allow your customers to follow their order status with automatic email updates. This will stop the "where's my order" complaints.
Use AliExpress Standard Shipping, YunExpress, 4PX, CJ Packet & ePacket (China Post, China EMS) to conveniently conceal Chinese origins.
The table below highlights the crucial differences between Trackr: Order Tracking UpSell and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 4.1(56 reviews) | 5.0(3,164 reviews) | |
| Developed by | Shark Byte, Inc | Channelwill | |
| Launch Date | 8/19/2015 | 1/25/2019 | |
| Pricing | $10/month, $45/month, $150/month, $250/month | Free, $11/month, $59/month, $479/month | |
| Objective | Order Tracking, Brand-Specific Tracking Page, Order Search & Status Updates | Order Tracking, Order Search, Tracking Page, Order Monitor | |
| Categories | Order tracking, Shipping | Order tracking, Shipping | |
| Key Features & Highlights | |||
| Purpose | Enhance the customer's experience after purchase with order tracking. Handle returns well to boost customer loyalty. | Increase customer happiness and raise your sales by providing a custom tracking experience after purchase. | |
| Features List |
|
| |
| Highlights | - |
| |
| User Reviews and Ratings | |||
| Recommended % | 80.4% | 99.0% | |
| Pros |
|
| |
| Cons |
|
| |
| Pricing and Plans | |||
| Total Pricing Plans | 4 | 4 | |
| Free Plan | Not available | Available | |
| Free Trial | Yes, for 14 day(s) | Yes, for 7 day(s) | |
| Technical Information | |||
| Rating | 4.1 | 5.0 | |
| Total Reviews | 97 | 2,068 | |
| Launch Date | 8/19/2015 | 1/25/2019 | |
| SD Points | 7 | 1708 | |
Trackr app is a comprehensive tool for managing shipments and returns, enabling real-time tracking updates from over 900 carriers. The app enhances sales through integrated upsells, shipment notifications, campaigns with Klaviyo, and keeps customers updated about their order's status and location.
The app is a Shopify order-tracking solution designed to streamline customer inquiries by providing real-time shipment updates. It offers automated tracking, customizable tracking pages that blend with store themes, and email notifications for status changes. Key strengths include robust support for multiple carriers, dropshipping-friendly features like carrier anonymity, and responsive customer service that assists with setup and customization. The app is praised for its intuitive interface, ease of installation, and ability to reduce customer support workload. However, some limitations include inconsistent tracking accuracy for certain carriers, delayed status updates, and occasional technical issues post-updates. A few users report challenges with subscription cancellation and unmet expectations for features like estimated delivery dates or centralized order management. While the app generally performs well, its effectiveness can vary depending on carrier integration and specific store needs. Pricing is noted as fair by some but criticized as high by others, particularly for stores with large order volumes.
For any questions, concerns, or assistance with Trackr: Order Tracking UpSell, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected]. Additionally, Trackr: Order Tracking UpSell offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
| Support Email: | [email protected] |
| Contact Number(s): | Not available |
| FAQ Page: | FAQ details |
| Privacy Policy: | Privacy details |
| Language Support: | English |
The list of top Shopify apps or features or software tools that Trackr: Order Tracking UpSell seamlessly integrates are given below:
Name: Shark Byte, Inc
Website: /partners/shark-byte-inc
Address: 8271 NW 125th Ln, Parkland, FL, 33076
ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.
Trackr: Order Tracking UpSell has an overall rating of 4.1 stars from a total of 97 reviews on the Shopify app store. Of these, 72 (74.2%) are positive, 4 (4.1%) are neutral, and 21 (21.6%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
"Honestly the Apple Wallet and Google Wallet integration is the reason we stuck with Trackr. Customers just tap ""Add to Wallet"" at checkout instead of hunting through their inbox for a tracking email, and they get live updates right on their lock screen. Sounds small but it's made a real dent in our ""where's my order"" messages.Setup was easy, didn't need our dev to touch anything. We did want some tweaks to how our tracking page looked, and Diana on their support team sorted it out for us. She was quick to respond and just got it done, which I appreciated."
"Honestly the Apple Wallet and Google Wallet integration is the reason we stuck with Trackr. Customers just tap ""Add to Wallet"" at checkout instead of hunting through their inbox for a tracking email, and they get live updates right on their lock screen. Sounds small but it's made a real dent in our ""where's my order"" messages.Setup was easy, didn't need our dev to touch anything. We did want some tweaks to how our tracking page looked, and Diana on their support team sorted it out for us. She was quick to respond and just got it done, which I appreciated."
We ship internationally, so carrier support was a big priority. Trackr handles tracking automatically, which saves our team a lot of time. I also like that customers can add their tracking to Apple Wallet or Google Wallet, few of our customers really appreciated this.
We ship internationally, so carrier support was a big priority. Trackr handles tracking automatically, which saves our team a lot of time. I also like that customers can add their tracking to Apple Wallet or Google Wallet, few of our customers really appreciated this.
After trying a couple of tracking apps, Trackr has been the one we've kept. It supports all the carriers we use without any hassle, and customers always know where to go to check their orders.The branded tracking page gives the experience a much more professional feel, and I like that we can show recommended products instead of sending customers off to a carrier's website. People usually check tracking more than once, so it's a smart place to keep them engaged with our store.It's been reliable, easy to customize, and has definitely helped reduce support tickets. One of those apps that quietly pays for itself.
We've been using Trackr for a few months now, and it's made a noticeable difference. We ship with multiple carriers, so customers used to get confused when tracking links sent them to different websites. Now everything is in one place, which has cut down on our "Where's my order?" emails.The branded tracking page is probably my favorite feature. Customers stay on our site instead of ending up on a carrier's page, which makes the whole experience feel much more polished. We also added product recommendations there, and it's been a nice way to get customers back to browsing while they're checking their shipment. We've even seen a few extra purchases come from it.Simple setup, reliable tracking, and a much better post-purchase experience overall.
We've been using Trackr for a few months now, and it's made a noticeable difference. We ship with multiple carriers, so customers used to get confused when tracking links sent them to different websites. Now everything is in one place, which has cut down on our "Where's my order?" emails.The branded tracking page is probably my favorite feature. Customers stay on our site instead of ending up on a carrier's page, which makes the whole experience feel much more polished. We also added product recommendations there, and it's been a nice way to get customers back to browsing while they're checking their shipment. We've even seen a few extra purchases come from it.Simple setup, reliable tracking, and a much better post-purchase experience overall.
After trying a couple of tracking apps, Trackr has been the one we've kept. It supports all the carriers we use without any hassle, and customers always know where to go to check their orders.The branded tracking page gives the experience a much more professional feel, and I like that we can show recommended products instead of sending customers off to a carrier's website. People usually check tracking more than once, so it's a smart place to keep them engaged with our store.It's been reliable, easy to customize, and has definitely helped reduce support tickets. One of those apps that quietly pays for itself.
After trying a couple of tracking apps, Trackr has been the one we've kept. It supports all the carriers we use without any hassle, and customers always know where to go to check their orders.The branded tracking page gives the experience a much more professional feel, and I like that we can show recommended products instead of sending customers off to a carrier's website. People usually check tracking more than once, so it's a smart place to keep them engaged with our store.It's been reliable, easy to customize, and has definitely helped reduce support tickets. One of those apps that quietly pays for itself.


Use filters like pricing, availability, and features to find the perfect match for your store's needs.
Our team will create an installation plan based on your current store setup, goals, and requirements.
Perfect your store's functionality without the pressure to move on until you're ready.
To install Trackr: Order Tracking UpSell app on your Shopify store, click on the Trackr: Order Tracking UpSell installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.
If you need our expert guidance to help you install Trackr: Order Tracking UpSell on your Shopify store, then contact us now.
The key features offered by Trackr: Order Tracking UpSell to Shopify store owners are:
Yes, Trackr: Order Tracking UpSell seamlessly integrates with other Shopify apps or tools, such as Follow my order on a dedicated tracking page that also suggests related products automatically., Easily handle returns using a personalized returns and exchanges center., Package tracking email alerts; works with Klaviyo/Omnisend..
Yes, Trackr: Order Tracking UpSell offers 14 days free trial on all its paid plans.
The app offers 4 paid plans, which cost $10/month, $45/month, $150/month, $250/month. The paid plans also come with a 14-day free trial period.
Trackr: Order Tracking UpSell uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Yes, Trackr: Order Tracking UpSell allows its subscribers to cancel or upgrade their subscription plan at any time.
Yes, Trackr: Order Tracking UpSell offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Additionally, Trackr: Order Tracking UpSell offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.