Create a loyalty program that keeps customers coming back by offering customizable features and more than just rewards. Yotpo's Loyalty, Referrals & Rewards program (previously known as Swell)
4.8
(962)
Miraclesuit, United States
Jeff was great and assisted me with everything I needed in a timely manner!John B was also great!!!
Track Yotpo: Loyalty Rewards Program's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Excellent Customer Support: Frequent praise for responsive, knowledgeable, and helpful support staff.
User-Friendly Interface: The app is consistently described as intuitive and easy to navigate.
Customization Options: Users highlight the ability to tailor rewards and features to their business needs.
Positive Impact on Sales: Many reviews note increased customer engagement and sales after implementation.
Bugs and Technical Issues: Some users report glitches, especially with complex setups.
Limited Clarity on Point Systems: Confusion around how points are earned or deducted.
Yotpo's Loyalty, Referrals & Rewards program (previously known as Swell)
Rewards Sticky Bar
Earn Points for Purchases
Points Exchanged for Discounts
Referral Program
Reporting and Analytics
Rewards Page
Additional Ways to Earn
More Rewards
Redeem Points at Checkout
Webhooks
Not sure which plan to pick? Discuss Free or Pro plans with us, learn about custom pricing, or get a demo.
The app has 2 pricing plans: 1 free and 1 paid. The free plan(s) offered by Yotpo: Loyalty Rewards Program: (Free). The paid plan(s) offered by Yotpo: Loyalty Rewards Program: (Pro).
The details of the plan(s) are outlined below:
Free: This plan is free forever, incurring no subscription costs. It offers a wide range of features like Rewards Sticky Bar, Earn Points for Purchases, Points Exchanged for Discounts, Referral Program, Reporting and Analytics, AI Chat Support.
Pro: The Pro plan costs $199 and has no free trial period. The plan offers a host of features, including Rewards Page, Additional Ways to Earn, More Rewards, Redeem Points at Checkout, Webhooks, Addtl Integrations (KLV, Recharge, etc), AI Chat Support, Technical Support via Email.
| Pricing summary | Free to install |
| Total Pricing Plan(s) | 2 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 1 |
| Cost of Paid Plan(s) | $199 |
| Free trial available | No |
For further information regarding Yotpo: Loyalty Rewards Program app pricing plans, see the official website.
If you are looking for discounts on Yotpo: Loyalty Rewards Program app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Yotpo - L&R to secure better deals on the Yotpo: Loyalty Rewards Program app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
“Jeff was great and assisted me with everything I needed in a timely manner!John B was also great!!!”
“Awesome support from Nyle. Efficient and reactive in solving our issue. ALways a pleasure”
“I received great assistance from Rodney D today with updating a customer's account. ”
Miraclesuit
United States
inooko
France
MZ Wallace
United States
Dé Rococo
United States
Skinstation
Guernsey
Manucurist
France
makesy®
United States
Jules & Gem Hawaii
United States
Start your loyalty and referrals programs today with our free package. It includes points for purchases, text message alerts, and many more features.
Increase customer involvement, keep them coming back, and enhance their lifetime value by creating a personalized VIP levels reward system.
Create a referral marketing strategy that transforms regular customers into brand promoters and reduces your cost of gaining new customers.
The table below highlights the crucial differences between Yotpo: Loyalty Rewards Program and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 4.8(892 reviews) | 4.9(4,233 reviews) | |
| Developed by | Yotpo - L&R | Smile.io | |
| Launch Date | 7/28/2015 | 12/2/2014 | |
| Pricing | Free, $199/month | Free, $15/month, $79/month, $199/month | |
| Objective | Yotpo's Loyalty, Referrals & Rewards program (previously known as Swell) | Earn customer loyalty with points, rewards, and referral incentives. | |
| Categories | Loyalty and rewards | Loyalty and rewards, Pop-ups | |
| Key Features & Highlights | |||
| Purpose | Create a loyalty program that keeps customers coming back by offering customizable features and more than just rewards. | Start your own rewards program to transform new customers into lifelong clients. | |
| Features List |
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| Highlights |
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| User Reviews and Ratings | |||
| Recommended % | 92.0% | 96.7% | |
| Pros |
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| Cons |
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| Pricing and Plans | |||
| Total Pricing Plans | 2 | 4 | |
| Free Plan | Available | Available | |
| Free Trial | No | Yes, for 14 day(s) | |
| Technical Information | |||
| Rating | 4.8 | 4.9 | |
| Total Reviews | 962 | 4,117 | |
| Launch Date | 7/28/2015 | 12/2/2014 | |
| SD Points | 171 | 959 | |
Yotpo Loyalty & Referrals is a flexible platform designed to enhance customer retention, with quick launch and easy modifications without requiring development knowledge. The platform enables customers to earn and redeem points through various campaigns, driving repeated purchases, increasing lifetime value, and engagement, while providing analytic insights to understand consumer behavior and make decisions that promote customer loyalty.
The app is a Shopify loyalty and rewards program designed to enhance customer engagement and drive sales through customizable reward campaigns, referrals, and point-based incentives. It offers a user-friendly interface with straightforward setup and integration, including features like pop-ups, email integration, and landing pages. The app supports various reward types, such as discounts and free products, and provides extensive customization options to align with store branding. A notable strength is its responsive and knowledgeable customer support team, which assists with technical issues and setup promptly. However, some users report occasional bugs or complexities in understanding point calculations, particularly with advanced configurations. The app is praised for its free tier with robust functionality, making it accessible for small businesses, though certain premium features may require upgrading. Overall, it is a versatile tool for boosting customer retention and sales, backed by reliable support, though minor usability challenges may arise during implementation.
For any questions, concerns, or assistance with Yotpo: Loyalty Rewards Program, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected]. Additionally, Yotpo: Loyalty Rewards Program offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
| Support Email: | [email protected] |
| Contact Number(s): | Not available |
| FAQ Page: | FAQ details |
| Privacy Policy: | Privacy details |
| Language Support: | English |
The list of top Shopify apps or features or software tools that Yotpo: Loyalty Rewards Program seamlessly integrates are given below:
Name: Yotpo - L&R
Website: /partners/swell-rewards
Address: 400 Lafayette St, Yotpo Ltd, New York, NY, 10003
ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.
It lets you create customizable loyalty programs with points, rewards, and referrals, encouraging repeat purchases and engagement through 20+ ready-to-use campaigns without coding.
Yes, advanced dashboards provide insights into ROI, customer behavior, and revenue growth, helping you optimize rewards and boost long-term engagement.
Customers can earn discounts, free shipping, exclusive access, gift cards, or custom perks based on purchases, referrals, or engagement activities.
Yes, the free plan includes points for purchases, referral programs, basic analytics, and discounts, with no upfront cost.
VIP tiers reward high-value customers with exclusive benefits, increasing retention and lifetime value by incentivizing higher spending and engagement.
Absolutely, it helps turn loyal customers into advocates by offering incentives for referrals, lowering acquisition costs while growing your audience.
No, the platform is entirely no-code, allowing quick launch and easy adjustments to your loyalty or referral program.
Premium includes advanced earning rules, custom rewards, robust analytics, and dedicated support, while Pro offers more integrations and checkout redemption.
With pre-built campaigns and no-code setup, you can deploy a fully functional program in minimal time, with flexibility to tweak later.
Yes, it connects with platforms like Recharge and LTV, plus offers webhooks for further customization in higher-tier plans.
Yotpo: Loyalty Rewards Program has an overall rating of 4.6 stars from a total of 962 reviews on the Shopify app store. Of these, 882 (91.7%) are positive, 13 (1.4%) are neutral, and 67 (7.0%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
Jeff was great and assisted me with everything I needed in a timely manner!John B was also great!!!
Awesome support from Nyle. Efficient and reactive in solving our issue. ALways a pleasure
I received great assistance from Rodney D today with updating a customer's account.
Nyle helped greatly!!! really helpful costumer service.
Rodney D. was super helpful in helping me configure and set up the new Yotpo Spotlight feature!



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Our team will create an installation plan based on your current store setup, goals, and requirements.
Perfect your store's functionality without the pressure to move on until you're ready.
To install Yotpo: Loyalty Rewards Program app on your Shopify store, click on the Yotpo: Loyalty Rewards Program installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.
If you need our expert guidance to help you install Yotpo: Loyalty Rewards Program on your Shopify store, then contact us now.
The key features offered by Yotpo: Loyalty Rewards Program to Shopify store owners are:
Yes, Yotpo: Loyalty Rewards Program seamlessly integrates with other Shopify apps or tools, such as Track and assess the return on investment (ROI), average order value (AOV), lifetime value (LTV), and more of your loyalty and referral programs., Set up and manage your loyalty and rewards program easily without coding., Encourage repeated buying and customer interaction through a variety of rewards and VIP levels..
No, Yotpo: Loyalty Rewards Program does not offer any free trial.
The app has 2 pricing plans: 1 free and 1 paid. The paid plan costs $199/month and has no free trial period.
Yotpo: Loyalty Rewards Program uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Yes, Yotpo: Loyalty Rewards Program allows its subscribers to cancel or upgrade their subscription plan at any time.
Yes, Yotpo: Loyalty Rewards Program offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Additionally, Yotpo: Loyalty Rewards Program offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.