Convertway: WhatsApp, SMS, RCS Shopify App
by ShipwayConvertWay: Enhance your marketing efforts with SMS and Whatsapp campaigns and automations. Increase subscribers using Optin popups. Transform Path - Strong SMS & Whatsapp Marketing Automation Tool
4.4
(268)
Mikanix, India
I had a really good experience with Convertway. The overall process was smooth, professional, and well-managed. I would especially like to appreciate Preeti for her excellent support and coordination throughout the process.She was very helpful, responsive, and always ready to clarify any doubts and assist whenever required. Her communication and follow-up made the entire experience much easier and hassle-free.Thank you, Preeti, and the entire Convertway team for the great service. Highly recommended!
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Pros and Cons
Pros and Cons of Convertway: WhatsApp, SMS, RCS
Pros
Easy Setup and Integration: Quick installation and straightforward configuration streamline onboarding for new users.
User-Friendly Interface: Intuitive dashboard and clean design enable efficient navigation and management of messaging campaigns.
Efficient Messaging Automation: Automated notifications for order updates, shipping, and abandoned carts enhance customer engagement and reduce manual effort.
Highly Responsive Customer Support: Frequent positive feedback on prompt, knowledgeable, and friendly support teams, including dedicated account managers.
Cons
Service Outages and Reliability Issues: Several reports of service disruptions where messages were not delivered and money was deducted without resolution.
Poor Refund and Cancellation Handling: Significant complaints about difficulties in obtaining refunds for unused credits or cancelled subscriptions, with instances of ongoing charges post-cancellation.
Screenshots
About the App
Transform Path - Strong SMS & Whatsapp Marketing Automation Tool
- Pre-approved campaign templates: Send custom campaigns using pre-approved templates from the library.
- Opt-in Popups Revenue: Create a list of SMS/WhatsApp subscribers through effective sign-up popups to increase earnings.
- Engaging Buyers: Send a scratch card to attract customers.
- Targeted Segments: Make specific groups that boost your sales significantly.
- Feedback Collection: Gather feedback via WhatsApp and text messages.
Keywords
Key Features
- Launch targeted WhatsApp and SMS campaigns using a library of pre-approved messaging templates.
- Grow your SMS and WhatsApp subscriber lists with effective opt-in popups for increased revenue.
- Engage customers with gamification tools like scratch cards to incentivize purchases and participation.
Pricing
Convertway: WhatsApp, SMS, RCS Pricing Plans
Premium
$99/month
SMS/Whatsapp/RCS/Facebook/Instagram
Subscriber Opt-in Tool (3000 Subscriber)
Basic Customer Segmentation
Scheduled Campaigns & Custom Automation
Customized/Carousel Templates
Enterprise
$499/month
All Premium Features + Email Marketing
AI Voice Agent (Checkouts, COD, Support)
AI Chatbots - WhatsApp and Website
Unlimited Subscriber Optins
Segmentation and Analytics
Not sure which plan to pick? Discuss Premium or Enterprise plans with us, learn about custom pricing, or get a demo.
Here's an overview of Convertway: WhatsApp, SMS, RCS costs for each of the plan(s):
The app offers 2 paid plan(s). The paid plan(s) offered by Convertway: WhatsApp, SMS, RCS: (Premium, Enterprise).
The details of the plan(s) are outlined below:
Premium: The Premium plan costs $99 and comes with a 7-day free trial period. The plan offers a host of features, including SMS/Whatsapp/RCS/Facebook/Instagram, Subscriber Opt-in Tool (3000 Subscriber), Basic Customer Segmentation, Scheduled Campaigns & Custom Automation, Customized/Carousel Templates, Unified CHAT Inbox (WA,EMAIL,FB,INSTA)++, Agent Support & Auto-Assign, Scratch Card Links.
Enterprise: The Enterprise plan costs $499 and comes with a 7-day free trial period. The plan offers a host of features, including All Premium Features + Email Marketing, AI Voice Agent (Checkouts, COD, Support), AI Chatbots - WhatsApp and Website, Unlimited Subscriber Optins, Segmentation and Analytics, Branding Customizations, Dedicated Account & Onboarding Manager, SMART RETRY - boost delivery on WHATSAPP.
Convertway: WhatsApp, SMS, RCS Price Summary
| Pricing summary | From $99/month. Free trial available. |
| Total Pricing Plan(s) | 2 |
| Number of free plan(s) | 0 |
| Number of paid plan(s) | 2 |
| Cost of Paid Plan(s) | $99, $499 |
| Free trial available | Yes, for 7 day(s) |
For further information regarding Convertway: WhatsApp, SMS, RCS app pricing plans, see the official website.
Convertway: WhatsApp, SMS, RCS Shopify App Discounts
If you are looking for discounts on Convertway: WhatsApp, SMS, RCS app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Shipway to secure better deals on the Convertway: WhatsApp, SMS, RCS app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
Testimonials
What our users say about Convertway: WhatsApp, SMS, RCS
“I had a really good experience with Convertway. The overall process was smooth, professional, and well-managed. I would especially like to appreciate Preeti for her excellent support and coordination throughout the process.She was very helpful, responsive, and always ready to clarify any doubts and assist whenever required. Her communication and follow-up made the entire experience much easier and hassle-free.Thank you, Preeti, and the entire Convertway team for the great service. Highly recommended!”
“We’ve had a positive experience with ConvertWay. The onboarding was hassle-free, and understanding the platform didn’t take much time. The support team has been responsive, supportive, and easy to work with. Features like WhatsApp automation and abandoned cart recovery have helped us improve customer engagement and generate better conversions. Definitely a platform worth considering for growing brands.”
“Our experience with ConvertWay has been really good so far. The platform is easy to understand, and the campaign and automation setup is simple to manage. The team is supportive, and our KAM is always helpful whenever we have questions or need assistance. It has made our WhatsApp and SMS communication more organized and efficient.”
Trusted By
Trusted by the best Shopify stores
Mikanix
India
Serta India
India
Durfi Retail Pvt. Ltd.
India
Springfit Mattress
India
BrustroShop
India
Amore Mattress
India
Eau So Haute
India
Maxiblink
India
ConvertWay: Enhance your marketing efforts with SMS and Whatsapp campaigns and automations. Increase subscribers using Optin popups.
Mass text messaging and Whatsapp advertising.
Use personalized text messages and Whatsapp to thank customers for their purchases. Advertise new products and offer discounts through SMS and Whatsapp marketing.
Automated Processes
Automatically recover abandoned carts with three follow-ups. Use an automated customer win-back process. Implement automated feedback and upsell strategies. Increase your revenue by 30%.
Two-way text messages, WhatsApp messages
1:1 SMS & Whatsapp chats allow you to build strong relationships and better understand customer needs.
Comparison
Top Convertway: WhatsApp, SMS, RCS Alternatives Detailed Comparison
The table below highlights the crucial differences between Convertway: WhatsApp, SMS, RCS and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 4.4(204 reviews) | 4.2(32 reviews) | |
| Developed by | Shipway | Zegsu Software Solutions LLP | |
| Launch Date | 1/17/2017 | 4/7/2020 | |
| Pricing | $99/month, $499/month | Free, $19/month | |
| Objective | Transform Path - Strong SMS & Whatsapp Marketing Automation Tool | Retrieve lost carts using text message and SMS advertising. | |
| Categories | SMS marketing, Abandoned cart | Abandoned cart, SMS marketing | |
| Key Features & Highlights | |||
| Purpose | ConvertWay: Enhance your marketing efforts with SMS and Whatsapp campaigns and automations. Increase subscribers using Optin popups. | SMSGo is a comprehensive app that combines SMS marketing, order alerts, shopping cart recovery, and SMS upsell features. | |
| Features List |
|
| |
| Highlights | - | - | |
| User Reviews and Ratings | |||
| Recommended % | 90.9% | 78.8% | |
| Pros |
|
| |
| Cons |
|
| |
| Pricing and Plans | |||
| Total Pricing Plans | 2 | 2 | |
| Free Plan | Not available | Available | |
| Free Trial | Yes, for 7 day(s) | No | |
| Technical Information | |||
| Rating | 4.4 | 4.2 | |
| Total Reviews | 268 | 45 | |
| Launch Date | 1/17/2017 | 4/7/2020 | |
| SD Points | 4 | 10 | |
More Details About Convertway: WhatsApp, SMS, RCS
Product Description
The Convert Way is an automation platform for WhatsApp and SMS marketing. It allows you to recover abandoned carts, reactivate dormant customers and conduct marketing campaigns via WhatsApp and SMS to enhance revenue, expand subscriber lists, and boost customer loyalty.
AI Summary
The app provides integrated SMS and WhatsApp marketing and notification tools for Shopify stores, enabling automated customer communications such as order confirmations, shipping updates, abandoned cart recovery, and promotional campaigns. It features bulk messaging, message scheduling, customizable flows, chatbot capabilities, and supports segmentation for targeted outreach. The platform is noted for its user-friendly dashboard, simple setup, and support for multi-channel messaging, including RCS and SMS within a single plan. Customer support is frequently described as highly responsive and helpful, assisting with onboarding and ongoing troubleshooting. The app is valued for driving customer engagement, improving cart recovery rates, and streamlining marketing efforts, with flexible pricing and international coverage. However, some limitations exist, including issues with message delivery reliability, billing disputes, lack of opt-out options for customers, limited reporting and analytics, and concerns about customer data removal. There are several reports of service outages, unresolved refunds, and persistent technical issues, especially for users on paid plans, as well as allegations of poor business practices. Overall, while the app is powerful and offers a wide feature set for direct messaging marketing and automation, potential operational and support risks should be considered.
Support
For any questions, concerns, or assistance with Convertway: WhatsApp, SMS, RCS, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected].
Convertway: WhatsApp, SMS, RCS Support Information In A Nutshell:
| Support Email: | [email protected] |
| Contact Number(s): | Not available |
| FAQ Page: | Not available |
| Privacy Policy: | Privacy details |
| Language Support: | English |
Integration
The list of top Shopify apps or features or software tools that Convertway: WhatsApp, SMS, RCS seamlessly integrates are given below:
Developer
Name: Shipway
Website: /partners/developer-2d1fe0f9e17392e1
Address: #345-48, Spaze It park, sector 49, Gurgaon, HR, 122002
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Convertway: WhatsApp, SMS, RCS Q&A
How can this app help recover abandoned carts?
The app automatically sends targeted messages through WhatsApp and SMS to shoppers who leave items in their carts, encouraging them to complete their purchases and helping you recover lost revenue more efficiently.
Does the app support interactive customer communication?
Yes, the platform provides two-way messaging on both WhatsApp and SMS, allowing you to converse with customers in real-time to address queries, build better relationships, and understand their needs more personally.
Can I use gamification to engage my store’s buyers?
The app allows you to send digital scratch cards to customers, creating a fun gamified experience that motivates engagement and encourages repeat purchases, ultimately enhancing overall customer retention.
Is this app suitable for growing my subscriber list?
Absolutely, powerful opt-in popups make it easy to collect interested shoppers’ contact details, helping you quickly expand your SMS and WhatsApp marketing audiences and drive future revenue through targeted campaigns.
How does the app help improve customer retention?
Automated win-back campaigns and personalized follow-ups are triggered via WhatsApp and SMS, reactivating inactive or old customers, which maximizes your store’s repeat purchase rate and overall retention.
Will I need coding skills to use the chatbot features?
No coding knowledge is required; you can deploy the WhatsApp chatbot and automate conversations or responses using a user-friendly, no-code interface, making advanced engagement tools accessible to everyone.
Can I automate routine notifications to customers?
The app can automatically send order confirmations, tracking information, discount codes, and review requests via SMS and WhatsApp, streamlining communication and saving you significant administrative time.
How does this app support targeted marketing?
You can create high-value customer segments and tailor WhatsApp and SMS campaigns for each group, leading to higher engagement and better conversion rates for your store’s most important audiences.
What analytics does the app provide to measure campaign success?
The app offers real-time analytics and ROI tracking for all your campaigns, giving you insights into message delivery, customer interactions, and revenue generated so you can fine-tune your marketing approach.
Customer Reviews
Convertway: WhatsApp, SMS, RCS has an overall rating of 4.6 stars from a total of 268 reviews on the Shopify app store. Of these, 246 (91.8%) are positive, 2 (0.7%) are neutral, and 20 (7.5%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
I had a really good experience with Convertway. The overall process was smooth, professional, and well-managed. I would especially like to appreciate Preeti for her excellent support and coordination throughout the process.She was very helpful, responsive, and always ready to clarify any doubts and assist whenever required. Her communication and follow-up made the entire experience much easier and hassle-free.Thank you, Preeti, and the entire Convertway team for the great service. Highly recommended!
We’ve had a positive experience with ConvertWay. The onboarding was hassle-free, and understanding the platform didn’t take much time. The support team has been responsive, supportive, and easy to work with. Features like WhatsApp automation and abandoned cart recovery have helped us improve customer engagement and generate better conversions. Definitely a platform worth considering for growing brands.
Our experience with ConvertWay has been really good so far. The platform is easy to understand, and the campaign and automation setup is simple to manage. The team is supportive, and our KAM is always helpful whenever we have questions or need assistance. It has made our WhatsApp and SMS communication more organized and efficient.
We’ve had a really good experience with ConvertWay. The onboarding process was smooth, and the platform is simple to understand and use. The team has been very supportive and quick to respond whenever we needed help. We’ve also seen improvements in customer engagement and abandoned cart recovery. Overall, it has been a valuable addition to our marketing efforts.
Really good experience with the app. It’s easy to use, the interface is simple, and everything works smoothly. Overall, a convenient and useful application.
Video Demo and Screenshots
Product Screenshots
Installation Steps
How to install Convertway: WhatsApp, SMS, RCS on your Shopify store
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Use filters like pricing, availability, and features to find the perfect match for your store's needs.
Get a personalized setup plan
Our team will create an installation plan based on your current store setup, goals, and requirements.
Install at your own pace
Perfect your store's functionality without the pressure to move on until you're ready.
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Convertway: WhatsApp, SMS, RCS FAQ's
How do I install the Convertway: WhatsApp, SMS, RCS Shopify app?
To install Convertway: WhatsApp, SMS, RCS app on your Shopify store, click on the Convertway: WhatsApp, SMS, RCS installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.
If you need our expert guidance to help you install Convertway: WhatsApp, SMS, RCS on your Shopify store, then contact us now.
What are the key features of Convertway: WhatsApp, SMS, RCS?
The key features offered by Convertway: WhatsApp, SMS, RCS to Shopify store owners are:
- ✅Recover abandoned carts via WhatsApp, RCS, SMS & Email automation flows
- ✅Unified multi-agent omnichannel inbox for WhatsApp, RCS, Instagram & Email
- ✅Boost sales with SMS/RCS, WhatsApp broadcast campaign, email campaigns & catalog
- ✅Use AI Voice Agent to help convert abandoned cart shoppers and increase revenue
- ✅Drive conversions with personalized journey, segmentation, & dynamic discounting
Does Convertway: WhatsApp, SMS, RCS integrate with other Shopify apps or tools?
Yes, Convertway: WhatsApp, SMS, RCS seamlessly integrates with other Shopify apps or tools, such as Send custom campaigns using pre-approved templates from the library., Create a list of SMS/WhatsApp subscribers through effective sign-up popups to increase earnings., Send a scratch card to attract customers..
Is there a free trial available for Convertway: WhatsApp, SMS, RCS?
Yes, Convertway: WhatsApp, SMS, RCS offers 7 days free trial on all its paid plans.
What are the pricing plans for Convertway: WhatsApp, SMS, RCS?
The app offers 2 paid plans, which cost $99/month, $499/month. The paid plans also come with a 7-day free trial period.
How does billing work for Convertway: WhatsApp, SMS, RCS?
Convertway: WhatsApp, SMS, RCS uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, Convertway: WhatsApp, SMS, RCS allows its subscribers to cancel or upgrade their subscription plan at any time.
Does Convertway: WhatsApp, SMS, RCS offer customer support? How can I get assistance?
Yes, Convertway: WhatsApp, SMS, RCS offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Is Convertway: WhatsApp, SMS, RCS compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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