SMPS Product Question & Answer Shopify App
by Simprosys InfoMediaHandle questions and answers on your product pages and create a frequently asked questions page for your online shop. Respond fast to product questions for your online shop.
4.8
(204)
LEDSpace, United Kingdom
We utilise numerous Symprosys apps - all good and backed by excellent support.
Install in your Shopify Store
SMPS Product Question & Answer Charts
Track SMPS Product Question & Answer's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Pros and Cons
Pros and Cons of SMPS Product Question & Answer
Pros
Excellent Customer Support: Consistently praised for fast, helpful, and personalized assistance.
Easy Installation & Setup: Users highlight the straightforward setup process and quick integration.
Customization Options: Flexibility to tailor features like button colors and layouts to match store themes.
SEO Benefits: Frequently mentioned for improving search rankings and generating additional on-page content.
Cons
Limited FAQ Organization: Inability to manually reorder FAQs for better visibility.
No Bulk Upload Feature: Users noted the absence of Excel or batch upload options for Q&A entries.
Screenshots
About the App
Respond fast to product questions for your online shop.
- Question overview dashboard: Simplified dashboard showing an overview of all questions and their summaries.
- Email notification and response: Receive email alerts and promptly answer questions about the product.
- FAQ Management: Make and maintain an FAQ page to help improve organic growth.
- Customisable Q&A Widgets: Easy-to-use Q&A widgets for your online store that you can customize to match your theme.
- Email Integration: Connect the mailing list of the questioners with MailChimp and Klaviyo.
Keywords
Key Features
- Simplified dashboard displays all questions and summaries for easy management.
- Email notifications alert you to respond quickly to product queries.
- Customizable FAQ pages improve organic search performance.
Pricing
SMPS Product Question & Answer Pricing Plans
Standard
$0/month
15 Answers/month
Answer from store admin
Hide or Publish Q&A
'Ask a Question' widget customization
Unlimited
$1.99/month
All Features of the Standard plan
Unlimited Question/Answer posting
Common FAQs Page
Priority Support
Professional
$4.99/month
All Features of Unlimited Plan
View Askers' Email IDs
Mailchimp & Klaviyo Integration
Advanced Response Template Editor
Widget Translation
Not sure which plan to pick? Discuss Standard or Unlimited plans with us, learn about custom pricing, or get a demo.
Here's an overview of SMPS Product Question & Answer costs for each of the plan(s):
The app has 3 pricing plans: 1 free and 2 paid. The free plan(s) offered by SMPS Product Question & Answer: (Standard). The paid plan(s) offered by SMPS Product Question & Answer: (Unlimited, Professional).
The details of the plan(s) are outlined below:
Standard: This plan is free forever, incurring no subscription costs. It offers a wide range of features like 15 Answers/month, Answer from store admin, Hide or Publish Q&A, 'Ask a Question' widget customization.
Unlimited: The Unlimited plan costs $1.99 and has no free trial period. The plan offers a host of features, including All Features of the Standard plan, Unlimited Question/Answer posting, Common FAQs Page, Priority Support.
Professional: The Professional plan costs $4.99 and has no free trial period. The plan offers a host of features, including All Features of Unlimited Plan, View Askers' Email IDs, Mailchimp & Klaviyo Integration, Advanced Response Template Editor, Widget Translation.
SMPS Product Question & Answer Price Summary
| Pricing summary | Free plan available |
| Total Pricing Plan(s) | 3 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 2 |
| Cost of Paid Plan(s) | $1.99, $4.99 |
| Free trial available | No |
For further information regarding SMPS Product Question & Answer app pricing plans, see the official website.
SMPS Product Question & Answer Shopify App Discounts
If you are looking for discounts on SMPS Product Question & Answer app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Simprosys InfoMedia to secure better deals on the SMPS Product Question & Answer app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
Testimonials
What our users say about SMPS Product Question & Answer
“We utilise numerous Symprosys apps - all good and backed by excellent support.”
“We have a ticket support system, but having this embedded in our shop to quickly and efficiently answer FAQs has proven to be very useful. It gives customers a quick way to ask product specific questions and for us to easily add FAQs based on them.More importantly, whenever we ran into any issues or felt that something should be improved, the developer has been very responsive in solving it, something we must give praise for.”
“This application is very useful for us, the technicians gave us excellent service!!”
Trusted By
Trusted by the best Shopify stores
LEDSpace
United Kingdom
Streacom Shop
Netherlands
MAHA México
Mexico
Timothy Hay Australia
Australia
FeiyuTech
China
Threeface
Italy
Destination Gold Detectors
United States
GIANTOY action figures
China
Handle questions and answers on your product pages and create a frequently asked questions page for your online shop.
Product Pages SEO Optimization
Whenever you respond to a new question, the question and answers are displayed on the product page HTML. This enhances the SEO of product pages.
Questions and Answers for Prospective Clients
Past visitors' questions and their answers assist future customers by serving as FAQs for future visitors.
Add email of the person asking to MailChimp.
The emails of the asker are linked to your MailChimp email list.
Comparison
Top SMPS Product Question & Answer Alternatives Detailed Comparison
The table below highlights the crucial differences between SMPS Product Question & Answer and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 4.8(149 reviews) | 5.0(452 reviews) | |
| Developed by | Simprosys InfoMedia | MOOSE INNOVATIONS INC. | |
| Launch Date | 8/4/2016 | 8/22/2023 | |
| Pricing | Free, $1.99/month, $4.99/month | Free, $19/month, $49/month, $249/month | |
| Objective | Respond fast to product questions for your online shop. | - | |
| Categories | FAQ | Chat, FAQ | |
| Key Features & Highlights | |||
| Purpose | Handle questions and answers on your product pages and create a frequently asked questions page for your online shop. | Gather tickets in one place, track support's effectiveness, and make sure customers are happy. | |
| Features List |
|
| |
| Highlights | - |
| |
| User Reviews and Ratings | |||
| Recommended % | 96.0% | 99.8% | |
| Pros |
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| Cons |
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| Pricing and Plans | |||
| Total Pricing Plans | 3 | 4 | |
| Free Plan | Available | Available | |
| Free Trial | No | Yes, for 7 day(s) | |
| Technical Information | |||
| Rating | 4.8 | 5.0 | |
| Total Reviews | 204 | 413 | |
| Launch Date | 8/4/2016 | 8/22/2023 | |
| SD Points | 3 | 552 | |
More Details About SMPS Product Question & Answer
Product Description
The Simprosys Product Question & Answer app is a tool for managing and responding to product queries for your online store. It provides features such as public and private responses, engagement widgets, a customizable FAQ page, an organized dashboard, and the ability to use user-generated content to boost search rankings.
AI Summary
This Shopify app enables merchants to integrate a Q&A feature on their product pages, allowing customers to ask questions and view responses directly on the site. The app supports both general FAQ pages and product-specific Q&A sections, enhancing customer engagement and reducing repetitive inquiries. It offers customization options to match store themes, including button styling and layout adjustments, and includes HTML editing capabilities. The app is noted for its ease of installation, intuitive backend interface, and mobile-responsive design. A key strength is its responsive and highly praised customer support, which provides quick resolutions, custom installations, and troubleshooting. The app also contributes to SEO by generating searchable content and improving page rankings. However, limitations include the inability to manually reorder FAQs, lack of bulk import for Q&A entries via Excel, and limited language support in the free version. While the app is generally affordable, some advanced features may require upgrading to a paid plan. Overall, it is a practical solution for improving customer interaction and reducing support workload, though certain functionality gaps may affect usability for specific needs.
Support
For any questions, concerns, or assistance with SMPS Product Question & Answer, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected]. Additionally, SMPS Product Question & Answer offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
SMPS Product Question & Answer Support Information In A Nutshell:
| Support Email: | [email protected] |
| Contact Number(s): | Not available |
| FAQ Page: | FAQ details |
| Privacy Policy: | Privacy details |
| Language Support: | English |
Integration
The list of top Shopify apps or features or software tools that SMPS Product Question & Answer seamlessly integrates are given below:
Developer
Name: Simprosys InfoMedia
Website: /partners/simprosys
Address: B-303, Shapath Hexa, Opp Gujarat High Court, S. G. Highway, Ahmedabad, GJ, 380060
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- Highly experienced and vetted team for successful app installation
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- 30-day no questions asked refund policy
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SMPS Product Question & Answer Q&A
How does this app help improve my store's SEO?
By publishing Q&A content directly on product pages, the app enriches your site with user-generated keywords, boosting organic search visibility and rankings over time.
Can I customize the Q&A widget's appearance?
Yes, the app offers theme-friendly widgets that can be tailored to match your store’s design, ensuring a seamless and branded customer experience.
Is there a way to automate FAQ updates?
Past questions and answers are automatically organized into an FAQ page, reducing manual effort while providing future shoppers with instant answers.
How are email notifications handled for new questions?
Store admins receive real-time email alerts for product queries, enabling quick public or private responses to improve customer satisfaction.
Can I integrate asker emails with my marketing tools?
Yes, the app syncs askers’ emails with Mailchimp or Klaviyo, helping you grow your subscriber list for targeted campaigns.
What’s the benefit of public vs. private answers?
Public answers build trust by sharing knowledge with all shoppers, while private replies address sensitive queries discreetly.
Does the app support multilingual stores?
Higher-tier plans include widget translation, allowing you to engage global customers in their preferred language.
How does this app save time for store owners?
Its dashboard centralizes all queries, templates, and FAQs, streamlining response management and reducing repetitive support tasks.
Customer Reviews
SMPS Product Question & Answer has an overall rating of 4.8 stars from a total of 204 reviews on the Shopify app store. Of these, 195 (95.6%) are positive, 2 (1.0%) are neutral, and 7 (3.4%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
We utilise numerous Symprosys apps - all good and backed by excellent support.
We have a ticket support system, but having this embedded in our shop to quickly and efficiently answer FAQs has proven to be very useful. It gives customers a quick way to ask product specific questions and for us to easily add FAQs based on them.More importantly, whenever we ran into any issues or felt that something should be improved, the developer has been very responsive in solving it, something we must give praise for.
This application is very useful for us, the technicians gave us excellent service!!
Excellent app and great support. Really helps to generate interest in our products.
Highly recommended — they helped us solve the problem quickly and accurately.
Video Demo and Screenshots
Product Screenshots
Installation Steps
How to install SMPS Product Question & Answer on your Shopify store
Find your app
Use filters like pricing, availability, and features to find the perfect match for your store's needs.
Get a personalized setup plan
Our team will create an installation plan based on your current store setup, goals, and requirements.
Install at your own pace
Perfect your store's functionality without the pressure to move on until you're ready.
Install in your Shopify Store
SMPS Product Question & Answer FAQ's
How do I install the SMPS Product Question & Answer Shopify app?
To install SMPS Product Question & Answer app on your Shopify store, click on the SMPS Product Question & Answer installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.
If you need our expert guidance to help you install SMPS Product Question & Answer on your Shopify store, then contact us now.
What are the key features of SMPS Product Question & Answer?
The key features offered by SMPS Product Question & Answer to Shopify store owners are:
- ✅Simplified dashboard with an overview of all the questions and its synopsis
- ✅Get notified via email and quickly respond to product related queries
- ✅Create & manage FAQ page which benefits in improving organic performance
- ✅Theme friendly and customisable Q&A widgets for your online store
- ✅Integrate askers' mail list with MailChimp and Klaviyo
Does SMPS Product Question & Answer integrate with other Shopify apps or tools?
Yes, SMPS Product Question & Answer seamlessly integrates with other Shopify apps or tools, such as Simplified dashboard showing an overview of all questions and their summaries., Receive email alerts and promptly answer questions about the product., Make and maintain an FAQ page to help improve organic growth..
Is there a free trial available for SMPS Product Question & Answer?
No, SMPS Product Question & Answer does not offer any free trial.
What are the pricing plans for SMPS Product Question & Answer?
The app has 3 pricing plans: 1 free and 2 paid. The paid plans cost $1.99/month, $4.99/month and have no free trial period.
How does billing work for SMPS Product Question & Answer?
SMPS Product Question & Answer uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, SMPS Product Question & Answer allows its subscribers to cancel or upgrade their subscription plan at any time.
Does SMPS Product Question & Answer offer customer support? How can I get assistance?
Yes, SMPS Product Question & Answer offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Additionally, SMPS Product Question & Answer offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Is SMPS Product Question & Answer compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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