Signifyd Shopify App
by SignifydBoost conversions while ensuring protection from both fraudulent and non-fraudulent chargebacks. Assured Protection Against Fraudulent and Non-fraudulent Chargebacks
4.5
(123)
Dr. Dabber, United States
We use Signifyd to help us prevent fraudulent orders and to get chargeback reimbursement on applicable orders. This is a great app with amazing customer support. Very prompt and informative customer support. Sometime the app does not provide detailed information on why a charge back and/or order was marked as fraud, but this is not a huge deal. Other than that, everything runs great with minimal actions on our end. I recommend this app to any company having issues with chargebacks or fraud. Our account rep Spencer is awesome!
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Signifyd Charts
Track Signifyd's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Pros and Cons
Pros and Cons of Signifyd
Pros
Effective Fraud Detection: The app consistently identifies and blocks fraudulent orders, reducing chargebacks.
Responsive Customer Support: Many users highlight quick and helpful responses from the support team.
Order Guarantee: Users appreciate the reimbursement for chargebacks on guaranteed orders, when claims are honored.
Easy Integration: The app integrates seamlessly with Shopify and requires minimal setup.
Cons
Inconsistent Reimbursement: Some users report denied claims despite meeting guarantee terms.
Poor Communication on Plan Changes: Lack of notice or clarity when account plans are altered or terminated.
Screenshots
About the App
Assured Protection Against Fraudulent and Non-fraudulent Chargebacks
- Real-time transaction decisions: Get instant decisions on all online business transactions.
- 100% Financial Guarantee: Get a full money-back guarantee on approved orders.
- Order decision insight: Understand every order decision completely.
- Fraud & Chargeback Analysis: Monitor fraudulent activities and chargeback patterns using detailed reports.
- Automated fulfillment: Streamline delivery process and enhance customer satisfaction.
Keywords
Key Features
- Approved orders come with a full financial guarantee against fraud chargebacks.
- Real-time transaction decisions ensure instant approval or rejection of orders.
- Detailed insights and reports help identify fraud trends before they escalate.
Pricing
Signifyd Pricing Plans
Free
$0/month
Here's an overview of Signifyd costs for each of the plan(s):
The app offers 1 free plan(s). The free plan(s) offered by Signifyd: (Free).
The plan encompasses all the features provided by the app.
Signifyd Price Summary
| Pricing summary | Free to install. Additional charges may apply. |
| Total Pricing Plan(s) | 1 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 0 |
| Free trial available | No |
For further information regarding Signifyd app pricing plans, see the official website.
Signifyd Shopify App Discounts
If you are looking for discounts on Signifyd app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Signifyd to secure better deals on the Signifyd app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
Testimonials
What our users say about Signifyd
“We use Signifyd to help us prevent fraudulent orders and to get chargeback reimbursement on applicable orders. This is a great app with amazing customer support. Very prompt and informative customer support. Sometime the app does not provide detailed information on why a charge back and/or order was marked as fraud, but this is not a huge deal. Other than that, everything runs great with minimal actions on our end. I recommend this app to any company having issues with chargebacks or fraud. Our account rep Spencer is awesome! ”
“Working with Signifyd and Spencer our assigned team Manager has been an absolute dream. Spencer is consistently cooperative, responsive, and incredibly easy to partner with. Every challenge we've faced (from fraudulent orders to chargebacks and everything in between) has been handled with complete ease with Signifyd. We just upgraded our platform and plan as we have been with them for 5 years and things are evolving daily and it was time and were happy with the changes ahead for the future of our company lets go ready for another 5.DC~ CEO ”
“Working with Spencer at Signifyd has been a great experience. Our store has recently seen an increase in chargebacks, so we knew we needed to make adjustments to ensure we had stronger protection in place. Spencer helped guide us through switching to a new plan that better fit our current needs and risk level, and he made the entire process extremely smooth from start to finish and promptly answered any and all questions we had.We highly recommend working with Signifyd to ensure protection for all orders from your store!”
Trusted By
Trusted by the best Shopify stores
Dr. Dabber
United States
DRAG CARTEL IND.
United States
Endless Supply
United States
The Treadmill Factory
Canada
Tatcha
United States
Brighton
United States
Valhalla Pure Outfitters
Canada
S&B
United States
Boost conversions while ensuring protection from both fraudulent and non-fraudulent chargebacks.
Boost Sales
Boost your sales by making the buying process smoother.
Make customer experience automatic
Improve order processing immediately - Signifyd's decisions are completely guaranteed.
Stop Fraud and Abuse
Accept more valid orders and automatically retrieve lost money from chargebacks.
Comparison
Top Signifyd Alternatives Detailed Comparison
The table below highlights the crucial differences between Signifyd and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 4.5(71 reviews) | 4.9(1,581 reviews) | |
| Developed by | Signifyd | Blockify | |
| Launch Date | 6/21/2013 | 3/13/2018 | |
| Pricing | Free | Free, $9.99/month, $19.99/month, $39.99/month | |
| Objective | Assured Protection Against Fraudulent and Non-fraudulent Chargebacks | Block fraud with IP blocker, bot blocker and country blocker | |
| Categories | Fraud, Returns and warranty - Other | Fraud, Geolocation | |
| Key Features & Highlights | |||
| Purpose | Boost conversions while ensuring protection from both fraudulent and non-fraudulent chargebacks. | Fraud filter & fraud prevention to redirect & block IP, block country, & block bots using Proxy/VPN | |
| Features List |
|
| |
| Highlights | - |
| |
| User Reviews and Ratings | |||
| Recommended % | 80.4% | 97.5% | |
| Pros |
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| |
| Cons |
|
| |
| Pricing and Plans | |||
| Total Pricing Plans | 1 | 4 | |
| Free Plan | Available | Available | |
| Free Trial | No | Yes, for 3 day(s) | |
| Technical Information | |||
| Rating | 4.5 | 4.9 | |
| Total Reviews | 123 | 830 | |
| Launch Date | 6/21/2013 | 3/13/2018 | |
| SD Points | 6 | 1384 | |
More Details About Signifyd
Product Description
Signifyd's Complete Chargeback Protection offers immediate decisions on orders at checkout with a guarantee against fraud and losses from chargebacks for all approved orders. This service lessens the risk of chargeback losses for the merchant, fostering trust among customers, and promoting growth.
AI Summary
Signifyd is a Shopify app designed to provide fraud protection and chargeback guarantees for e-commerce businesses. The app analyzes transactions to identify and block fraudulent orders while approving legitimate ones, reducing manual review efforts. Key features include automated fraud detection, detailed risk assessments for each order, and reimbursement for approved orders that result in chargebacks. Strengths include its effectiveness in preventing fraud, seamless integration with Shopify, and responsive customer support, which many find helpful for resolving issues and optimizing settings. The app is particularly valued by high-risk industries and businesses with large order volumes, as it enhances approval rates and minimizes financial losses. However, some limitations include inconsistent reimbursement practices, with reports of denied claims due to strict eligibility criteria or delays in payout. Additionally, customer service responsiveness can vary, with some users experiencing unaddressed support requests. Pricing structures and plan changes have also raised concerns, particularly for smaller businesses facing higher minimum spend requirements. Despite these issues, Signifyd remains a widely used solution for fraud prevention, offering significant benefits for businesses prioritizing security and efficiency in order processing.
Support
For any questions, concerns, or assistance with Signifyd, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected]. Additionally, Signifyd offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
Signifyd Support Information In A Nutshell:
| Support Email: | [email protected] |
| Contact Number(s): | Not available |
| FAQ Page: | FAQ details |
| Privacy Policy: | Privacy details |
| Language Support: | English |
Integration
The list of top Shopify apps or features or software tools that Signifyd seamlessly integrates are given below:
Developer
Name: Signifyd
Website: /partners/signifyd
Address: 99 South Almaden Ave, Suite 400, San Jose, CA, 95113
Looking to install Signifyd app on your store?
ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.
Why Choose ShopDigest?
- Highly experienced and vetted team for successful app installation
- Assured support and guidance throughout the installation and beyond
- Customized services to meet unique business needs
- 30-day no questions asked refund policy
- Lowest pricing guaranteed (starts at just $10/hour)
Signifyd Q&A
How does this app protect against chargebacks?
It evaluates orders in real-time during checkout and provides a financial guarantee for approved orders, shifting liability away from merchants and reducing fraud-related losses.
Who should use this fraud protection tool?
E-commerce merchants seeking to minimize chargeback risks, approve more legitimate orders, and automate fraud detection without manual review hassles.
Does it help increase sales conversions?
Yes, by instantly approving trustworthy orders with zero risk, it reduces checkout friction, allowing more genuine customers to complete purchases confidently.
Can it detect non-fraudulent chargebacks?
Yes, it analyzes both fraud and non-fraud chargeback patterns, offering protection and insights to prevent future disputes before they occur.
How does the financial guarantee work?
Approved orders are fully covered—if a chargeback occurs due to fraud, the app reimburses the lost amount, ensuring no revenue loss.
Does it provide fraud analytics?
Yes, detailed reports identify fraud trends and chargeback risks, helping merchants proactively adjust security measures and reduce vulnerabilities.
Can it automate order fulfillment?
Yes, instant decisions streamline fulfillment by eliminating manual reviews, speeding up deliveries, and improving customer satisfaction.
Is there a free plan available?
Yes, merchants can install and test the app for free before committing to a paid plan with full features.
Customer Reviews
Signifyd has an overall rating of 4.0 stars from a total of 123 reviews on the Shopify app store. Of these, 93 (75.6%) are positive, 1 (0.8%) are neutral, and 29 (23.6%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
We use Signifyd to help us prevent fraudulent orders and to get chargeback reimbursement on applicable orders. This is a great app with amazing customer support. Very prompt and informative customer support. Sometime the app does not provide detailed information on why a charge back and/or order was marked as fraud, but this is not a huge deal. Other than that, everything runs great with minimal actions on our end. I recommend this app to any company having issues with chargebacks or fraud. Our account rep Spencer is awesome!
Working with Signifyd and Spencer our assigned team Manager has been an absolute dream. Spencer is consistently cooperative, responsive, and incredibly easy to partner with. Every challenge we've faced (from fraudulent orders to chargebacks and everything in between) has been handled with complete ease with Signifyd. We just upgraded our platform and plan as we have been with them for 5 years and things are evolving daily and it was time and were happy with the changes ahead for the future of our company lets go ready for another 5.DC~ CEO
Working with Spencer at Signifyd has been a great experience. Our store has recently seen an increase in chargebacks, so we knew we needed to make adjustments to ensure we had stronger protection in place. Spencer helped guide us through switching to a new plan that better fit our current needs and risk level, and he made the entire process extremely smooth from start to finish and promptly answered any and all questions we had.We highly recommend working with Signifyd to ensure protection for all orders from your store!
We’ve partnered with Signifyd for several years now, and the experience has been consistently positive. Their team is highly responsive, easy to work with, and always ready to provide support when needed.The Complete Chargeback Protection program has been especially valuable; it gives us confidence that our business is safeguarded, no matter how a transaction turns out.Highly Recommended!
Transition from old ecom platform to shopify has been seamless. Had great support along the way. Signifyd holds themself to high standards and I absolutely love working with them.
Video Demo and Screenshots
Product Video
Product Screenshots
Installation Steps
How to install Signifyd on your Shopify store
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Use filters like pricing, availability, and features to find the perfect match for your store's needs.
Get a personalized setup plan
Our team will create an installation plan based on your current store setup, goals, and requirements.
Install at your own pace
Perfect your store's functionality without the pressure to move on until you're ready.
Install in your Shopify Store
Signifyd FAQ's
How do I install the Signifyd Shopify app?
To install Signifyd app on your Shopify store, click on the Signifyd installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.
If you need our expert guidance to help you install Signifyd on your Shopify store, then contact us now.
What are the key features of Signifyd?
The key features offered by Signifyd to Shopify store owners are:
- ✅Financial Guarantee: Full protection against fraud and non-fraud chargebacks.
- ✅Real-Time Decisioning: Instant approval or decline at checkout, zero risk.
- ✅Intelligent Returns: Automatically approve legitimate returns for fast refunds.
- ✅Stop Returns Abuse: Identify and prevent serial abusers and policy violations.
- ✅Growth Engine: Approve more good orders and safely automate fulfillment.
Does Signifyd integrate with other Shopify apps or tools?
Yes, Signifyd seamlessly integrates with other Shopify apps or tools, such as Get instant decisions on all online business transactions., Get a full money-back guarantee on approved orders., Understand every order decision completely..
Is there a free trial available for Signifyd?
No, Signifyd does not offer any free trial.
What are the pricing plans for Signifyd?
The app offers 1 plan that is forever-free.
How does billing work for Signifyd?
Signifyd is completely free to install and use. Additional charges may or may not apply.
Can I cancel or upgrade my subscription plan at any time?
Yes, Signifyd allows its subscribers to cancel or upgrade their subscription plan at any time.
Does Signifyd offer customer support? How can I get assistance?
Yes, Signifyd offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Additionally, Signifyd offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Is Signifyd compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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