Shiprocket: eCommerce Shipping Shopify App
by Shiprocket - Shipping in IndiaShiprocket assists Indian companies in automating their shipping processes and completing global orders. Online shipping solution serving over 200,000 eCommerce sellers.
4.1
(662)
XtraSleek, India
The support team reached out and resolved my concern. Special thanks to Dev for being responsive, professional, and genuinely helpful throughout the process. Appreciate the support!
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Shiprocket: eCommerce Shipping Charts
Track Shiprocket: eCommerce Shipping's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Pros and Cons
Pros and Cons of Shiprocket: eCommerce Shipping
Pros
Helpful Customer Support: Many users highlight responsive and supportive account managers who resolve issues promptly.
User-Friendly Platform: The app is praised for its intuitive interface and seamless integration with e-commerce platforms like Shopify.
Efficient Order Management: The platform simplifies order tracking and fulfillment, especially for high-volume sellers.
Reliable Account Managers: Dedicated account managers are frequently mentioned for their proactive assistance.
Cons
Hidden Charges and Billing Issues: Multiple complaints about unexpected fees and discrepancies in shipping costs.
Fake Delivery Attempts/RTO Fraud: Users report couriers marking undelivered orders as RTO without attempts.
Screenshots
About the App
Online shipping solution serving over 200,000 eCommerce sellers.
- Shipping Automation: Automated Delivery Processes
- Return and Refund: Managing Returns and Refunds
- Customer Relations: Managing Communication with Buyers
- Budget-friendly shipping: Economical worldwide delivery
Keywords
Key Features
- AI-powered courier recommendations optimize shipping choices for cost and speed.
- Real-time order tracking updates customers via email, WhatsApp, and SMS.
- Next-day cash-on-delivery payments accelerate business cash flow.
Pricing
Shiprocket: eCommerce Shipping Pricing Plans
Free
$0/month
Basic
$3/month
Advance
$6/month
Pro
$9/month
Not sure which plan to pick? Discuss Free or Basic plans with us, learn about custom pricing, or get a demo.
Here's an overview of Shiprocket: eCommerce Shipping costs for each of the plan(s):
The app has 4 pricing plans: 1 free and 3 paid. The free plan(s) offered by Shiprocket: eCommerce Shipping: (Free). The paid plan(s) offered by Shiprocket: eCommerce Shipping: (Basic, Advance, Pro).
The plan encompasses all the features provided by the app.
Shiprocket: eCommerce Shipping Price Summary
| Pricing summary | Free plan available |
| Total Pricing Plan(s) | 4 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 3 |
| Cost of Paid Plan(s) | $3, $6, $9 |
| Free trial available | No |
For further information regarding Shiprocket: eCommerce Shipping app pricing plans, see the official website.
Shiprocket: eCommerce Shipping Shopify App Discounts
If you are looking for discounts on Shiprocket: eCommerce Shipping app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Shiprocket - Shipping in India to secure better deals on the Shiprocket: eCommerce Shipping app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
Testimonials
What our users say about Shiprocket: eCommerce Shipping
“The support team reached out and resolved my concern. Special thanks to Dev for being responsive, professional, and genuinely helpful throughout the process. Appreciate the support!”
“We’ve been using Shiprocket from day one. The interface is easy to navigate and the range of features makes it extremely helpful for young brands like ours, while still being robust enough for brands that are scaling.What we’ve also really valued is how responsive the Shiprocket team is whenever support is needed. It has made managing our operations and fulfilments incredibly easy, which means we don’t have to get caught up in backend complexities and can genuinely focus on growing the business.Overall, Shiprocket has been a reliable shipping partner in our journey, and I would highly recommend it to any e-commerce brand, whether you’re just starting out or already operating at scale.”
“Azhar helped me pickup my parcel on time. Kudos to the shiprocket team”
Trusted By
Trusted by the best Shopify stores
XtraSleek
India
Aranqa
India
Lovesake
India
Gadget Lane
India
NANAKI
India
My Store
India
Ashima
India
Heaven Magic
India
Shiprocket assists Indian companies in automating their shipping processes and completing global orders.
Broadest Coverage At Cheapest Price
Reach out to over 29,000 zip codes in India with our affordable shipping rates. We work with 17+ courier partners, starting at only Rs.20 for 500gm.
Workflow Automation for NDR
Document the buyer's reaction and inform the delivery service about the delivery attempt. Reduce returns by 10% by effectively managing undelivered orders.
Quality Control-Enabled Return Handling
Manage order returns effectively with quality-control reverse pickups. Select from various quality check options.
Comparison
Top Shiprocket: eCommerce Shipping Alternatives Detailed Comparison
The table below highlights the crucial differences between Shiprocket: eCommerce Shipping and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 4.1(631 reviews) | 4.7(18 reviews) | |
| Developed by | Shiprocket - Shipping in India | Flagship Inc. | |
| Launch Date | 7/6/2017 | 3/22/2018 | |
| Pricing | Free, $3/month, $6/month, $9/month | Free, $29.99/month | |
| Objective | Online shipping solution serving over 200,000 eCommerce sellers. | Provide order data in formats suitable for Japanese logistic systems. | |
| Categories | Shipping, Orders - Other | Shipping, Orders - Other | |
| Key Features & Highlights | |||
| Purpose | Shiprocket assists Indian companies in automating their shipping processes and completing global orders. | Create shipping instruction CSV files for Yamato, Sagawa, Japan Post, etc. with just one click. | |
| Features List |
|
| |
| Highlights | - | - | |
| User Reviews and Ratings | |||
| Recommended % | 76.3% | 84.2% | |
| Pros |
| - | |
| Cons |
|
| |
| Pricing and Plans | |||
| Total Pricing Plans | 4 | 2 | |
| Free Plan | Available | Available | |
| Free Trial | No | Yes, for 30 day(s) | |
| Technical Information | |||
| Rating | 4.1 | 4.7 | |
| Total Reviews | 662 | 23 | |
| Launch Date | 7/6/2017 | 3/22/2018 | |
| SD Points | 141 | 2 | |
More Details About Shiprocket: eCommerce Shipping
Product Description
Shiprocket offers a unified platform for eCommerce and D2C brands to ship their Shopify orders, partnering with over 25 courier services. It provides hassle-free shipping to over 24000 pincodes in India and 220+ global locations, along with features like a Courier Recommendation Engine, competitive rates, branded tracking page, and instant updates via email, WhatsApp, and SMS.
AI Summary
Shiprocket is a logistics and shipping platform designed for e-commerce businesses, offering seamless integration with Shopify and other sales channels. Its key features include a user-friendly dashboard, multi-courier partner support, competitive shipping rates, and real-time order tracking. The app streamlines order fulfillment, simplifies COD remittance, and provides tools for managing shipments efficiently. Strengths include responsive account managers, timely issue resolution, and a wide delivery network, making it suitable for scaling businesses. However, notable weaknesses involve inconsistent delivery reliability, including reports of fake delivery attempts, misrouted shipments, and delayed RTO (Return to Origin) processes. Some users report hidden charges, weight discrepancies, and unresponsive customer support for escalated issues. While many appreciate its ease of use and supportive account management, others highlight operational inefficiencies, particularly with third-party courier partners. The platform is praised for its technical integration and competitive pricing but faces criticism for transparency in billing and delivery accountability. Overall, it serves as a versatile shipping solution but may require improvements in consistency and customer service reliability.
Support
For any questions, concerns, or assistance with Shiprocket: eCommerce Shipping, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected]. Additionally, Shiprocket: eCommerce Shipping offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
Shiprocket: eCommerce Shipping Support Information In A Nutshell:
| Support Email: | [email protected] |
| Contact Number(s): | Not available |
| FAQ Page: | FAQ details |
| Privacy Policy: | Privacy details |
| Language Support: | English |
Integration
The list of top Shopify apps or features or software tools that Shiprocket: eCommerce Shipping seamlessly integrates are given below:
Developer
Name: Shiprocket - Shipping in India
Website: /partners/shiprocket
Address: 416, Udyog Vihar III,, Sector 20,, Gurugram, HR, 122008
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Shiprocket: eCommerce Shipping Q&A
How does the app simplify shipping for my store?
It integrates 25+ courier partners into one platform, automating label generation, tracking, and delivery updates, saving time and reducing manual effort for Shopify sellers.
Can I ship internationally with this app?
Yes, it supports shipping to 220+ countries and 24,000+ Indian pincodes at competitive rates, making global and domestic logistics seamless for eCommerce businesses.
How does the app reduce return-to-origin (RTO) rates?
Its automated NDR workflow captures buyer responses and updates couriers, improving delivery success and cutting RTOs by up to 10% through efficient management.
Does the app offer real-time order tracking?
Yes, buyers receive instant updates via email, SMS, or WhatsApp, and a branded tracking page enhances transparency and trust throughout the delivery process.
What’s unique about the courier selection feature?
The AI-powered Courier Recommendation Engine analyzes cost, speed, and reliability to suggest the best shipping partner for each order automatically.
Are there budget-friendly shipping options?
Yes, it provides economical rates starting at ₹20/500g in India, with access to 17+ couriers for the widest reach at minimal costs.
How fast are COD payments processed?
Next-day COD settlements accelerate cash flow, ensuring sellers receive payments quickly without delays typical in traditional cash-on-delivery systems.
Can I manage returns efficiently?
QC-enabled reverse pickups and customizable return workflows streamline the process, reducing losses and improving customer satisfaction with hassle-free returns.
Is there a free plan available?
Yes, a free tier allows users to explore basic features, while paid plans offer advanced tools like automated shipping and premium support.
Customer Reviews
Shiprocket: eCommerce Shipping has an overall rating of 4.0 stars from a total of 662 reviews on the Shopify app store. Of these, 505 (76.3%) are positive, 11 (1.7%) are neutral, and 146 (22.1%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
The support team reached out and resolved my concern. Special thanks to Dev for being responsive, professional, and genuinely helpful throughout the process. Appreciate the support!
The support team reached out and resolved my concern. Special thanks to Dev for being responsive, professional, and genuinely helpful throughout the process. Appreciate the support!
We’ve been using Shiprocket from day one. The interface is easy to navigate and the range of features makes it extremely helpful for young brands like ours, while still being robust enough for brands that are scaling.What we’ve also really valued is how responsive the Shiprocket team is whenever support is needed. It has made managing our operations and fulfilments incredibly easy, which means we don’t have to get caught up in backend complexities and can genuinely focus on growing the business.Overall, Shiprocket has been a reliable shipping partner in our journey, and I would highly recommend it to any e-commerce brand, whether you’re just starting out or already operating at scale.
Azhar helped me pickup my parcel on time. Kudos to the shiprocket team
This app offers exactly what we needed to enhance our cart experience. The in-cart upsell and cross-sell functionality works smoothly, and the progress bar helps drive additional purchases. We especially appreciate the flexibility in customizing the cart design to fit our store’s look. Setup was simple, and it has positively impacted our conversion rates
Great experience, personal assistance via account managers always available.
Video Demo and Screenshots
Product Video
Product Screenshots
Installation Steps
How to install Shiprocket: eCommerce Shipping on your Shopify store
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Install at your own pace
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Shiprocket: eCommerce Shipping FAQ's
How do I install the Shiprocket: eCommerce Shipping Shopify app?
To install Shiprocket: eCommerce Shipping app on your Shopify store, click on the Shiprocket: eCommerce Shipping installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.
If you need our expert guidance to help you install Shiprocket: eCommerce Shipping on your Shopify store, then contact us now.
What are the key features of Shiprocket: eCommerce Shipping?
The key features offered by Shiprocket: eCommerce Shipping to Shopify store owners are:
- ✅Courier Recommendation Engine: Let AI pick the best courier for your needs.
- ✅Real-time Tracking: Keep customers updated at every stage of their orders.
- ✅Next-day COD Payments: Speed up your cash flow with Instant COD.
- ✅Same/Next-day Delivery: Get your orders to customers faster than ever.
- ✅Significant Lower RTOs: Reduce return rates and keep your profits high.
Does Shiprocket: eCommerce Shipping integrate with other Shopify apps or tools?
Yes, Shiprocket: eCommerce Shipping seamlessly integrates with other Shopify apps or tools, such as Automated Delivery Processes, Managing Returns and Refunds, Managing Communication with Buyers.
Is there a free trial available for Shiprocket: eCommerce Shipping?
No, Shiprocket: eCommerce Shipping does not offer any free trial.
What are the pricing plans for Shiprocket: eCommerce Shipping?
The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $3/month, $6/month, $9/month and have no free trial period.
How does billing work for Shiprocket: eCommerce Shipping?
Shiprocket: eCommerce Shipping uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, Shiprocket: eCommerce Shipping allows its subscribers to cancel or upgrade their subscription plan at any time.
Does Shiprocket: eCommerce Shipping offer customer support? How can I get assistance?
Yes, Shiprocket: eCommerce Shipping offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Additionally, Shiprocket: eCommerce Shipping offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Is Shiprocket: eCommerce Shipping compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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