ShipMonk | Order Fulfillment Shopify App
by ShipMonkBrands that are expanding trust ShipMonk's third-party logistics platform to handle their shipping and fulfillment tasks. #1 Online Business 3PL - Delivery, Shipping and Stock Management.
4.5
(142)
S-FORCE™, United States
We worked with ShipMonk years ago and later decided to switch providers in an effort to stay more local to our business. Unfortunately, that didn’t work out — and it quickly reminded us how great your company truly is. We brought our business back, and honestly, you’re even better than you were before.We haven’t looked back since returning, and Anthony Presutti has been absolutely amazing. His support, professionalism, and dedication go above and beyond. We truly couldn’t imagine working with anyone else.We hope you like us, because you’re stuck with us!
Install in your Shopify Store
ShipMonk | Order Fulfillment Charts
Track ShipMonk | Order Fulfillment's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Pros and Cons
Pros and Cons of ShipMonk | Order Fulfillment
Pros
Based on the reviews, here is the cleaned-up analysis with overlapping themes resolved:
Excellent Customer Service: Responsive, professional, and dedicated support teams, including "happiness engineers," frequently praised for their efficiency and problem-solving.
User-Friendly Platform: Intuitive software with seamless Shopify integration, easy navigation, and robust features for order and inventory management.
Reliable Order Fulfillment: Fast and accurate processing, with many orders shipped same or next day, ensuring customer satisfaction.
Cons
Inventory Loss and Errors: Frequent reports of missing or misplaced inventory, leading to financial losses and customer dissatisfaction.
High Shipping and Storage Costs: Complaints about excessive fees, hidden charges, and inflated storage pricing compared to competitors.
Screenshots
About the App
#1 Online Business 3PL - Delivery, Shipping and Stock Management.
- Proactive Shipping: Designed to assist companies in taking an active role in shipping and fulfillment.
- ShipMonk's Discounts: Use ShipMonk's significantly reduced carrier shipping prices.
- Customer Support: Dedicated support staff ensure your account gets the help it needs.
Keywords
Key Features
- Proactively manage shipping and fulfillment operations for better efficiency.
- Access heavily discounted carrier shipping rates to reduce costs.
- Receive dedicated support from assigned customer service specialists.
Pricing
ShipMonk | Order Fulfillment Pricing Plans
Free
$0/month
Here's an overview of ShipMonk | Order Fulfillment costs for each of the plan(s):
The app offers 1 free plan(s). The free plan(s) offered by ShipMonk | Order Fulfillment: (Free).
The plan encompasses all the features provided by the app.
ShipMonk | Order Fulfillment Price Summary
| Pricing summary | Free to install. Additional charges may apply. |
| Total Pricing Plan(s) | 1 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 0 |
| Free trial available | No |
For further information regarding ShipMonk | Order Fulfillment app pricing plans, see the official website.
ShipMonk | Order Fulfillment Shopify App Discounts
If you are looking for discounts on ShipMonk | Order Fulfillment app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with ShipMonk to secure better deals on the ShipMonk | Order Fulfillment app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
Testimonials
What our users say about ShipMonk | Order Fulfillment
“We worked with ShipMonk years ago and later decided to switch providers in an effort to stay more local to our business. Unfortunately, that didn’t work out — and it quickly reminded us how great your company truly is. We brought our business back, and honestly, you’re even better than you were before.We haven’t looked back since returning, and Anthony Presutti has been absolutely amazing. His support, professionalism, and dedication go above and beyond. We truly couldn’t imagine working with anyone else.We hope you like us, because you’re stuck with us!”
“Totally Happy with Shipmonk and its services. I particularly want to express our gratitude to happiness engineer 'Austin Yocum 'for diligently following up on given task and for all the excellent assistance provided throughout given process. ”
“We used another 3PL that had confusing pricing - with Shipmonk they are upfront and easy to understand. After a six month trial, we just added another brand to their platform !!”
Trusted By
Trusted by the best Shopify stores
S-FORCE™
United States
Ayushakti USA
United States
The Dirt - Super Natural Personal Care
United States
Venum
United States
frenchpharmacy.com
United States
The Facial Cupping Expert
United Kingdom
House of Leon
United States
Brick LLC
United States
Brands that are expanding trust ShipMonk's third-party logistics platform to handle their shipping and fulfillment tasks.
Top-Rated Software
We created our software to assist ecommerce businesses in actively managing shipping and fulfillment.
Cheaper Shipping Choices
ShipMonk gets big shipping discounts from all major carriers and we share these savings with you.
Committed Customer Service
Every ShipMonk customer will have a personal Happiness Engineer to address all their account-related queries or worries.
Comparison
Top ShipMonk | Order Fulfillment Alternatives Detailed Comparison
The table below highlights the crucial differences between ShipMonk | Order Fulfillment and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 4.5(98 reviews) | N/A(N/A reviews) | |
| Developed by | ShipMonk | Uparcel | |
| Launch Date | 12/15/2017 | 10/29/2020 | |
| Pricing | Free | Free | |
| Objective | #1 Online Business 3PL - Delivery, Shipping and Stock Management. | Fixed Price Delivery | |
| Categories | Third-party logistics (3PL), Shipping rates | Third-party logistics (3PL), Shipping rates | |
| Key Features & Highlights | |||
| Purpose | Brands that are expanding trust ShipMonk's third-party logistics platform to handle their shipping and fulfillment tasks. | uParcel offers delivery services in Singapore that include Same Day, 3 Hours, 1 Hour rush, and Next Day options. | |
| Features List |
|
| |
| Highlights | - |
| |
| User Reviews and Ratings | |||
| Recommended % | 84.2% | 100.0% | |
| Pros |
| - | |
| Cons |
| - | |
| Pricing and Plans | |||
| Total Pricing Plans | 1 | 0 | |
| Free Plan | Available | Not available | |
| Free Trial | No | No | |
| Technical Information | |||
| Rating | 4.5 | N/A | |
| Total Reviews | 142 | N/A | |
| Launch Date | 12/15/2017 | 10/29/2020 | |
| SD Points | 4 | N/A | |
More Details About ShipMonk | Order Fulfillment
Product Description
ShipMonk offers a robust 3PL platform ideal for all eCommerce and DTC businesses for resolving their fulfillment issues. Its platform comes with over 75 integrations, advanced order, shipping and warehouse management software, transparent billing, and exceptional customer support, promising stress-free growth for your business.
AI Summary
Shipmonk is a third-party logistics (3PL) and fulfillment service designed to streamline order processing, inventory management, and shipping for eCommerce businesses, particularly those using Shopify. The platform offers seamless integration with Shopify, automating order fulfillment and providing real-time inventory tracking. Its user-friendly dashboard includes features like inventory forecasting, order management, and reporting tools, making it accessible for both technical and non-technical users. Strengths include responsive customer service, with dedicated "happiness engineers" providing personalized support, and efficient same-day or next-day order processing. The app is praised for its intuitive interface, discounted shipping rates, and flexibility in handling custom packing requests or kitting projects. However, some limitations include inconsistencies in inventory accuracy, occasional lost or mispacked items, and billing discrepancies, particularly with storage and fulfillment fees. International shipping reliability has been noted as a challenge without third-party partnerships, and some users report difficulties with onboarding or contract termination processes. While many users highlight operational improvements and strong customer support, others cite issues with warehouse management, including lost inventory and delayed resolutions for claims. Overall, Shipmonk is well-suited for businesses seeking scalable fulfillment solutions but may require careful oversight for complex logistics needs.
Support
For any questions, concerns, or assistance with ShipMonk | Order Fulfillment, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected].
ShipMonk | Order Fulfillment Support Information In A Nutshell:
| Support Email: | [email protected] |
| Contact Number(s): | Not available |
| FAQ Page: | Not available |
| Privacy Policy: | Privacy details |
| Language Support: | English |
Integration
The list of top Shopify apps or features or software tools that ShipMonk | Order Fulfillment seamlessly integrates are given below:
Developer
Name: ShipMonk
Website: /partners/developer-1414b4c18d0def6b
Address: 201 NW 22nd Avenue, Unit 100, Fort Lauderdale, FL, 33311
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Customer Reviews
ShipMonk | Order Fulfillment has an overall rating of 4.3 stars from a total of 142 reviews on the Shopify app store. Of these, 117 (82.4%) are positive, 1 (0.7%) are neutral, and 24 (16.9%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
We worked with ShipMonk years ago and later decided to switch providers in an effort to stay more local to our business. Unfortunately, that didn’t work out — and it quickly reminded us how great your company truly is. We brought our business back, and honestly, you’re even better than you were before.We haven’t looked back since returning, and Anthony Presutti has been absolutely amazing. His support, professionalism, and dedication go above and beyond. We truly couldn’t imagine working with anyone else.We hope you like us, because you’re stuck with us!
Totally Happy with Shipmonk and its services. I particularly want to express our gratitude to happiness engineer 'Austin Yocum 'for diligently following up on given task and for all the excellent assistance provided throughout given process.
We used another 3PL that had confusing pricing - with Shipmonk they are upfront and easy to understand. After a six month trial, we just added another brand to their platform !!
Dear Tegra, Drew, and Daisi,I wanted to express my sincere gratitude for your assistance with our company's order. Adding the additional information to the shipping label required prompt action due to the order's status, and I truly appreciate your swift responses.I was very relieved to hear the information was added before the shipping label was finalized. Because of your quick and efficient work, this will allow for the package to be delivered as smoothly as possible.Thank you again for your excellent service.
Outstanding service! I've been working with Shipmonk as a merchant practically since their inception. Throughout our partnership, they've consistently exceeded my expectations - always attentive, dedicated, and going above and beyond what's required. Special thanks to my incredible team at Shipmonk, particularly Anthony Presutti, the best Happiness Engineer anyone could hope to work with. Highly recommended!
Video Demo and Screenshots
Product Video
Product Screenshots
Installation Steps
How to install ShipMonk | Order Fulfillment on your Shopify store
Find your app
Use filters like pricing, availability, and features to find the perfect match for your store's needs.
Get a personalized setup plan
Our team will create an installation plan based on your current store setup, goals, and requirements.
Install at your own pace
Perfect your store's functionality without the pressure to move on until you're ready.
Install in your Shopify Store
ShipMonk | Order Fulfillment FAQ's
How do I install the ShipMonk | Order Fulfillment Shopify app?
To install ShipMonk | Order Fulfillment app on your Shopify store, click on the ShipMonk | Order Fulfillment installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.
If you need our expert guidance to help you install ShipMonk | Order Fulfillment on your Shopify store, then contact us now.
What are the key features of ShipMonk | Order Fulfillment?
The key features offered by ShipMonk | Order Fulfillment to Shopify store owners are:
- ✅Designed to help brands take a proactive approach to shipping and fulfillment.
- ✅Take advantage of ShipMonk's heavily discounted carrier shipping rates.
- ✅Dedicated Happiness Engineers make sure your account gets the support it needs.
Does ShipMonk | Order Fulfillment integrate with other Shopify apps or tools?
Yes, ShipMonk | Order Fulfillment seamlessly integrates with other Shopify apps or tools, such as Designed to assist companies in taking an active role in shipping and fulfillment., Use ShipMonk's significantly reduced carrier shipping prices., Dedicated support staff ensure your account gets the help it needs..
Is there a free trial available for ShipMonk | Order Fulfillment?
No, ShipMonk | Order Fulfillment does not offer any free trial.
What are the pricing plans for ShipMonk | Order Fulfillment?
The app offers 1 plan that is forever-free.
How does billing work for ShipMonk | Order Fulfillment?
ShipMonk | Order Fulfillment is completely free to install and use. Additional charges may or may not apply.
Can I cancel or upgrade my subscription plan at any time?
Yes, ShipMonk | Order Fulfillment allows its subscribers to cancel or upgrade their subscription plan at any time.
Does ShipMonk | Order Fulfillment offer customer support? How can I get assistance?
Yes, ShipMonk | Order Fulfillment offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Is ShipMonk | Order Fulfillment compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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