ShipInsure Shipping Protection Shopify App
by ShipInsureWe offer protection for all your orders against loss, damage, or theft. Package Safety | Parcel Protection | Lost Package Scam
4.9
(55)
Ceramed, Canada
We’ve had a great experience with ShipInsure. It’s easy to use, reliable, and has helped simplify our shipping process.One of the biggest benefits for us is that it has significantly reduced the back-and-forth between our operations team and customers when it comes to shipping issues. It makes the process smoother for everyone and saves our team valuable time.Overall, we’re very happy with ShipInsure and would definitely recommend it to other businesses.
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ShipInsure Shipping Protection Charts
Track ShipInsure Shipping Protection's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Pros and Cons
Pros and Cons of ShipInsure Shipping Protection
Pros
Seamless Integration: The app integrates effortlessly with Shopify workflows, enhancing operational efficiency.
Effective Claims Process: Filing and resolving claims is straightforward and fast, reducing administrative burden.
Responsive Customer Support: The support team is frequently praised for being helpful and quick to resolve issues.
Revenue and Time Savings: Users report significant reductions in chargebacks and time spent handling shipping issues.
Cons
Claim Denials and Inconsistencies: Some users experienced claim approvals followed by denials, causing frustration and financial loss.
Security Vulnerabilities: Instances of post-uninstallation bot exploits leading to chargebacks highlight potential risks.
Screenshots
About the App
Package Safety | Parcel Protection | Lost Package Scam
- Shopify Plus integration: We connect with Shopify Plus stores and their checkout page.
- Revenue Protection: Stores have seen a rise in revenue after adding security measures.
- Customer confidence: Increase your customers' certainty to purchase by ensuring they are safe.
- Shipping Insurance: Merchants' Option for Third-Party Shipping Insurance
Keywords
Key Features
- Reduce support time and costs with automated claims processing.
- Boost revenue by offering optional shipping protection at checkout.
- Increase customer trust with guaranteed coverage for lost or damaged orders.
Pricing
ShipInsure Shipping Protection Pricing Plans
Free
$0/month
Here's an overview of ShipInsure Shipping Protection costs for each of the plan(s):
The app offers 1 free plan(s). The free plan(s) offered by ShipInsure Shipping Protection: (Free).
The plan encompasses all the features provided by the app.
ShipInsure Shipping Protection Price Summary
| Pricing summary | Free |
| Total Pricing Plan(s) | 1 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 0 |
| Free trial available | No |
For further information regarding ShipInsure Shipping Protection app pricing plans, see the official website.
ShipInsure Shipping Protection Shopify App Discounts
If you are looking for discounts on ShipInsure Shipping Protection app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with ShipInsure to secure better deals on the ShipInsure Shipping Protection app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
Testimonials
What our users say about ShipInsure Shipping Protection
“We’ve had a great experience with ShipInsure. It’s easy to use, reliable, and has helped simplify our shipping process.One of the biggest benefits for us is that it has significantly reduced the back-and-forth between our operations team and customers when it comes to shipping issues. It makes the process smoother for everyone and saves our team valuable time.Overall, we’re very happy with ShipInsure and would definitely recommend it to other businesses.”
“After being with one of ShipInsure's competitors for a few years, we made the switch earlier this year to ShipInsure, which has provided some much needed flexibility and customization capabilities we did not have with our previous solution. They are very attentive to our needs, timely in their response time, and very easy to work with. We are impressed!”
“It’s been great working with the ShipInsure team to offer this added protection to our customers. The support and communication throughout the launch were excellent, and the team has always been available whenever we’ve had questions.What is amazing too is that it’s genuine insurance: if an order goes missing, there is reimbursement for the product’s full retail value, rather than simply its cost value. Our customers appreciate the added peace of mind, and we also love how the service helps encourage repeat purchases. Highly recommended.”
Trusted By
Trusted by the best Shopify stores
Ceramed
Canada
Back to the Future™
United States
Vivida Lifestyle
United Kingdom
Dupe
United States
Ooze
United States
Wrigleyville Sports
United States
Saratoga Olive Oil
United States
Morrow Soft Goods
United States
We offer protection for all your orders against loss, damage, or theft.
Stop spending unnecessary money.
Are you fed up with reimbursing customers due to poor delivery services? Don't waste your money. We will cover the costs for you.
Develop customer confidence
Our service ensures customers that their package will be safely delivered and protected if any issues occur.
Claims resolution with one click
Our simple claims service allows customers to quickly file a claim for a lost, stolen or damaged product, saving them time.
Comparison
Top ShipInsure Shipping Protection Alternatives Detailed Comparison
The table below highlights the crucial differences between ShipInsure Shipping Protection and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 4.9(66 reviews) | 4.7(871 reviews) | |
| Developed by | ShipInsure | Aftersell by Rokt | |
| Launch Date | 9/10/2021 | 7/19/2021 | |
| Pricing | Free | Free, $29.99/month, $34.99/month, $54.99/month | |
| Objective | Package Safety | Parcel Protection | Lost Package Scam | Sticky Cart, Sliding Cart, Upsell Cart, Free Shipping Bonus Bar | |
| Categories | Cart customization, Shipping solutions - Other | Cart customization, Upsell and cross-sell | |
| Key Features & Highlights | |||
| Purpose | We offer protection for all your orders against loss, damage, or theft. | UpCart allows you to design a personalized, brand-themed slide cart. With this, you can add upsells and extras to increase the average order value. | |
| Features List |
|
| |
| Highlights | - |
| |
| User Reviews and Ratings | |||
| Recommended % | 86.8% | 94.2% | |
| Pros |
|
| |
| Cons |
|
| |
| Pricing and Plans | |||
| Total Pricing Plans | 1 | 4 | |
| Free Plan | Available | Available | |
| Free Trial | No | Yes, for 14 day(s) | |
| Technical Information | |||
| Rating | 4.9 | 4.7 | |
| Total Reviews | 55 | 723 | |
| Launch Date | 9/10/2021 | 7/19/2021 | |
| SD Points | 32 | 298 | |
More Details About ShipInsure Shipping Protection
Product Description
ShipInsure provides package protection services for merchants since 2019, protecting customers' orders from loss, damage or theft during transit. Their Shopify app is user-friendly and they have a dedicated support team for assistance.
AI Summary
ShipInsure is a Shopify app designed to automate shipping protection by insuring packages against loss, damage, or theft. It integrates seamlessly with stores, offering customers an optional add-on during checkout. Key strengths include straightforward claim filing, fast processing, and responsive customer support, which many find helpful for resolving issues efficiently. The app also provides revenue-sharing benefits, reducing operational costs for merchants. However, some limitations include vulnerabilities in post-uninstallation security, where hidden listings may remain accessible, potentially exposing stores to fraudulent transactions. Additionally, claim denials after initial approvals and inconsistent customer support responsiveness have been reported, creating challenges for merchants and customers. Customization options are limited, with pricing adjustments requiring direct contact and delayed implementation. Despite these drawbacks, the app is praised for reducing time spent on carrier claims and improving post-purchase customer experiences when functioning as intended.
Support
For any questions, concerns, or assistance with ShipInsure Shipping Protection, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected]. Additionally, ShipInsure Shipping Protection offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
ShipInsure Shipping Protection Support Information In A Nutshell:
| Support Email: | [email protected] |
| Contact Number(s): | Not available |
| FAQ Page: | FAQ details |
| Privacy Policy: | Privacy details |
| Language Support: | English |
Integration
The list of top Shopify apps or features or software tools that ShipInsure Shipping Protection seamlessly integrates are given below:
Developer
Name: ShipInsure
Website: /partners/shipinsure1
Address: 1221 College Park Dr, Suite 116, Dover, DE, 19904
Looking to install ShipInsure Shipping Protection app on your store?
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- Highly experienced and vetted team for successful app installation
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- Customized services to meet unique business needs
- 30-day no questions asked refund policy
- Lowest pricing guaranteed (starts at just $10/hour)
ShipInsure Shipping Protection Q&A
How does this app protect my orders?
It covers lost, damaged, or stolen packages during transit, ensuring customers receive refunds or replacements without additional costs to your store.
Who should use this app?
Shopify merchants who want to reduce shipping-related losses, improve customer trust, and minimize support workload for delivery issues.
Does this app cost me anything?
No, merchants pay nothing—protection costs are covered by optional customer fees or built into pricing, depending on your setup.
How does it improve customer experience?
Shoppers gain confidence knowing their orders are protected, leading to higher conversions and fewer disputes over shipping problems.
What happens if a package is lost?
Customers file a quick claim, and the app handles refunds or reorders, reducing hassle for both buyers and your support team.
Can I customize how protection is offered?
Yes, adjust pricing, display rules, and upsell options at checkout to match your store’s branding and strategy.
Does it work with Shopify Plus?
Yes, it integrates seamlessly with Shopify Plus stores, including checkout page customization for a smooth experience.
How fast are claims resolved?
Claims are processed efficiently, often with one-click submissions, ensuring customers get timely resolutions without lengthy delays.
Customer Reviews
ShipInsure Shipping Protection has an overall rating of 4.4 stars from a total of 55 reviews on the Shopify app store. Of these, 46 (83.6%) are positive, 1 (1.8%) are neutral, and 8 (14.5%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
We’ve had a great experience with ShipInsure. It’s easy to use, reliable, and has helped simplify our shipping process.One of the biggest benefits for us is that it has significantly reduced the back-and-forth between our operations team and customers when it comes to shipping issues. It makes the process smoother for everyone and saves our team valuable time.Overall, we’re very happy with ShipInsure and would definitely recommend it to other businesses.
After being with one of ShipInsure's competitors for a few years, we made the switch earlier this year to ShipInsure, which has provided some much needed flexibility and customization capabilities we did not have with our previous solution. They are very attentive to our needs, timely in their response time, and very easy to work with. We are impressed!
It’s been great working with the ShipInsure team to offer this added protection to our customers. The support and communication throughout the launch were excellent, and the team has always been available whenever we’ve had questions.What is amazing too is that it’s genuine insurance: if an order goes missing, there is reimbursement for the product’s full retail value, rather than simply its cost value. Our customers appreciate the added peace of mind, and we also love how the service helps encourage repeat purchases. Highly recommended.
awesome service and the people who work there actually care and work with you
We've tried a few shipping insurance providers and this was by far the easiest install. The team is super responsive and we love the dashboard. If you're considering switching this is the easiest tech switch you'll make all year.
Video Demo and Screenshots
Product Screenshots
Installation Steps
How to install ShipInsure Shipping Protection on your Shopify store
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Use filters like pricing, availability, and features to find the perfect match for your store's needs.
Get a personalized setup plan
Our team will create an installation plan based on your current store setup, goals, and requirements.
Install at your own pace
Perfect your store's functionality without the pressure to move on until you're ready.
Install in your Shopify Store
ShipInsure Shipping Protection FAQ's
How do I install the ShipInsure Shipping Protection Shopify app?
To install ShipInsure Shipping Protection app on your Shopify store, click on the ShipInsure Shipping Protection installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.
If you need our expert guidance to help you install ShipInsure Shipping Protection on your Shopify store, then contact us now.
What are the key features of ShipInsure Shipping Protection?
The key features offered by ShipInsure Shipping Protection to Shopify store owners are:
- ✅Reduce support time and costs with smart tech and dedicated support
- ✅Minimize losses while increasing revenue through order protection
- ✅Increase customer retention with fast claims resolution
- ✅Flexible pricing and revenue-sharing options tailored to your store’s needs
Does ShipInsure Shipping Protection integrate with other Shopify apps or tools?
Yes, ShipInsure Shipping Protection seamlessly integrates with other Shopify apps or tools, such as We connect with Shopify Plus stores and their checkout page., Stores have seen a rise in revenue after adding security measures., Increase your customers' certainty to purchase by ensuring they are safe..
Is there a free trial available for ShipInsure Shipping Protection?
No, ShipInsure Shipping Protection does not offer any free trial.
What are the pricing plans for ShipInsure Shipping Protection?
The app offers 1 plan that is forever-free.
How does billing work for ShipInsure Shipping Protection?
ShipInsure Shipping Protection is completely free to install and use. Additional charges may or may not apply.
Can I cancel or upgrade my subscription plan at any time?
Yes, ShipInsure Shipping Protection allows its subscribers to cancel or upgrade their subscription plan at any time.
Does ShipInsure Shipping Protection offer customer support? How can I get assistance?
Yes, ShipInsure Shipping Protection offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Additionally, ShipInsure Shipping Protection offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Is ShipInsure Shipping Protection compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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