Boost sales by observing your customers! Identify mistakes and problems hindering your sales. See how shoppers behave! Identify mistakes with visitor replays!
4.9
(482)
Soulfy, Germany
Yes, Propel Replays has been really helpful so far. It’s easy to use and gives us a much better understanding of how visitors interact with our store. It has also helped us spot a few things we probably wouldn’t have noticed otherwise.
Track Propel Replay, Survey, Heatmap's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Valuable Customer Insights: Provides detailed analytics on visitor behavior, helping identify issues and optimize user experience.
Generous Free Tier: Offers a substantial number of free pageviews, making it accessible for small businesses.
Exceptional Customer Support: Frequently praised for quick, knowledgeable, and friendly assistance.
User-Friendly Interface: Easy to install, navigate, and use, even for non-technical users.
Limited Language Support: Lacks multilingual options, restricting non-English users.
Theme Compatibility Issues: Some users report functionality problems with specific themes (e.g., Dawn theme).
See how shoppers behave! Identify mistakes with visitor replays!
750 pageviews/mo.
Live & recorded session replays
5 AI-powered replay summaries
Unlimited heatmaps, 1 survey
Full funnel and AI shopper analytics
20,000 pageviews/mo.
Live & recorded session replays
30 AI-powered replay summaries
Unlimited heatmaps & surveys
AI Assistant (+$5)
30,000 pageviews/mo.
Live & recorded session replays
60 AI-powered replay summaries
Unlimited heatmaps & surveys
AI Assistant (+$10)
80,000 pageviews/mo.
Live & recorded session replays
150 AI-powered replay summaries
Unlimited heatmaps & surveys
AI Assistant (+$15)
Not sure which plan to pick? Discuss Free Sampler or Basic plans with us, learn about custom pricing, or get a demo.
The app has 4 pricing plans: 1 free and 3 paid. The free plan(s) offered by Propel Replay, Survey, Heatmap: (Free Sampler). The paid plan(s) offered by Propel Replay, Survey, Heatmap: (Basic, Plus, Premium).
The details of the plan(s) are outlined below:
Free Sampler: This plan is free forever, incurring no subscription costs. It offers a wide range of features like 750 pageviews/mo., Live & recorded session replays, 5 AI-powered replay summaries, Unlimited heatmaps, 1 survey, Full funnel and AI shopper analytics, AI replay alerts and relevance scoring, View cart contents and abandoned carts, 30 days storage.
Basic: The Basic plan costs $9.9 and comes with a 7-day free trial period. The plan offers a host of features, including 20,000 pageviews/mo., Live & recorded session replays, 30 AI-powered replay summaries, Unlimited heatmaps & surveys, AI Assistant (+$5), Exclude IPs & countries, See shopper IPs and customer details, Advanced filters.
Plus: The Plus plan costs $14.9 and comes with a 7-day free trial period. The plan offers a host of features, including 30,000 pageviews/mo., Live & recorded session replays, 60 AI-powered replay summaries, Unlimited heatmaps & surveys, AI Assistant (+$10), Exclude IPs & countries, See shopper IPs and customer details, Advanced filters.
Premium: The Premium plan costs $39.9 and comes with a 7-day free trial period. The plan offers a host of features, including 80,000 pageviews/mo., Live & recorded session replays, 150 AI-powered replay summaries, Unlimited heatmaps & surveys, AI Assistant (+$15), Exclude IPs & countries, See shopper IPs and customer details, Advanced filters.
| Pricing summary | Free plan available. Free trial available. |
| Total Pricing Plan(s) | 4 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 3 |
| Cost of Paid Plan(s) | $9.9, $14.9, $39.9 |
| Free trial available | Yes, for 7 day(s) |
For further information regarding Propel Replay, Survey, Heatmap app pricing plans, see the official website.
If you are looking for discounts on Propel Replay, Survey, Heatmap app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Propel Commerce to secure better deals on the Propel Replay, Survey, Heatmap app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
“Yes, Propel Replays has been really helpful so far. It’s easy to use and gives us a much better understanding of how visitors interact with our store. It has also helped us spot a few things we probably wouldn’t have noticed otherwise.”
“Great app! Works as intended and gives lots of useful insight. Highly recommend!”
“It's early days, but already impressed with the app and customer support.”
Soulfy
Germany
Milana Label
Canada
Verse Perfume
United Kingdom
Ruphay Velas
Spain
PETRA KARA BRIDAL
Switzerland
Uglys Eyewear
United States
QUALLYTY.STORE
Romania
Nano Singapore
Singapore
Our session recorder records every click, move, and scroll to help you understand how customers use your shop.
Find and correct errors, broken links, spelling mistakes and more that are damaging your sales and conversion rates.
Reduce bounce rates and understand why product pages aren't selling by viewing product page replays.
The table below highlights the crucial differences between Propel Replay, Survey, Heatmap and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 4.9(616 reviews) | 4.7(822 reviews) | |
| Developed by | Propel Commerce | Lucky Orange LLC | |
| Launch Date | 6/17/2021 | 7/8/2014 | |
| Pricing | Free, $9.90/month, $14.90/month, $39.90/month | Free, $19/month, $39/month, $89/month | |
| Objective | See how shoppers behave! Identify mistakes with visitor replays! | Tools for better website checkout and increasing conversions | |
| Categories | Analytics, Site optimization - Other | Analytics, Site optimization - Other | |
| Key Features & Highlights | |||
| Purpose | Boost sales by observing your customers! Identify mistakes and problems hindering your sales. | Gain insights into customer purchasing behavior, track added-to-cart products, and identify instances of checkout abandonment through visual analytics. | |
| Features List |
|
| |
| Highlights | - |
| |
| User Reviews and Ratings | |||
| Recommended % | 97.7% | 93.1% | |
| Pros |
|
| |
| Cons |
|
| |
| Pricing and Plans | |||
| Total Pricing Plans | 4 | 4 | |
| Free Plan | Available | Available | |
| Free Trial | Yes, for 7 day(s) | No | |
| Technical Information | |||
| Rating | 4.9 | 4.7 | |
| Total Reviews | 482 | 856 | |
| Launch Date | 6/17/2021 | 7/8/2014 | |
| SD Points | 264 | 140 | |
Propel Replays is a tool that records customer behaviour while they browse your Shopify store, helping identify effective strategies and potential issues that can affect sales. The software can also pinpoint bots and competitors that waste your ad spend, and is used by popular brands to boost sales and enhance their stores.
The app provides session recording, heatmaps, and customer behavior analytics to help Shopify store owners optimize their websites. It tracks visitor interactions, such as clicks, scrolls, and navigation paths, offering insights to improve user experience and conversions. Key strengths include an intuitive interface, responsive customer support, and a generous free tier with limited pageviews. The app is competitively priced and integrates seamlessly with Shopify stores, though some themes may experience compatibility issues. Limitations include the lack of multi-language support and concerns about data privacy compliance due to the collection of personal information. Pricing is based on pageviews rather than sessions, which some users find less ideal. Overall, the app is a valuable tool for identifying usability issues and enhancing store performance.
For any questions, concerns, or assistance with Propel Replay, Survey, Heatmap, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected]. Additionally, Propel Replay, Survey, Heatmap offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
| Support Email: | [email protected] |
| Contact Number(s): | Not available |
| FAQ Page: | FAQ details |
| Privacy Policy: | Privacy details |
| Language Support: | English |
The list of top Shopify apps or features or software tools that Propel Replay, Survey, Heatmap seamlessly integrates are given below:
Name: Propel Commerce
Website: /partners/propel-commerce
Address: 170-422 Richards St, Vancouver, BC, V6B2Z4
ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.
Propel Replay, Survey, Heatmap has an overall rating of 4.9 stars from a total of 482 reviews on the Shopify app store. Of these, 473 (98.1%) are positive, 2 (0.4%) are neutral, and 7 (1.5%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
Yes, Propel Replays has been really helpful so far. It’s easy to use and gives us a much better understanding of how visitors interact with our store. It has also helped us spot a few things we probably wouldn’t have noticed otherwise.
Great app! Works as intended and gives lots of useful insight. Highly recommend!
It's early days, but already impressed with the app and customer support.
It's early days, but already impressed with the app and customer support.
me gusta es fácil de usar y me ayuda a entender el comportamiento de mis clientes
Super helpful, I have improved a lot of features of how my store looks like and the user experience. I also noticed broken carts that I had no idea about...! Seeing real time how your shoppers navigate to your store is the best I could have. Very easy also to use. Definitely recommend it
Super helpful, I have improved a lot of features of how my store looks like and the user experience. I also noticed broken carts that I had no idea about...! Seeing real time how your shoppers navigate to your store is the best I could have. Very easy also to use. Definitely recommend it


Use filters like pricing, availability, and features to find the perfect match for your store's needs.
Our team will create an installation plan based on your current store setup, goals, and requirements.
Perfect your store's functionality without the pressure to move on until you're ready.
To install Propel Replay, Survey, Heatmap app on your Shopify store, click on the Propel Replay, Survey, Heatmap installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.
If you need our expert guidance to help you install Propel Replay, Survey, Heatmap on your Shopify store, then contact us now.
The key features offered by Propel Replay, Survey, Heatmap to Shopify store owners are:
Yes, Propel Replay, Survey, Heatmap seamlessly integrates with other Shopify apps or tools, such as Smart algorithms ensure smooth playback without slowing down the site., Refine your search by country, type of traffic, etc., to find the replays that matter to you., Sort through replays by identifying errors to find broken links and other issues..
Yes, Propel Replay, Survey, Heatmap offers 7 days free trial on all its paid plans.
The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $9.9/month, $14.9/month, $39.9/month, and come with a 7-day free trial period.
Propel Replay, Survey, Heatmap uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Yes, Propel Replay, Survey, Heatmap allows its subscribers to cancel or upgrade their subscription plan at any time.
Yes, Propel Replay, Survey, Heatmap offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Additionally, Propel Replay, Survey, Heatmap offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.