Propel Replay, Survey, Heatmap Shopify App

by Propel Commerce

Boost sales by observing your customers! Identify mistakes and problems hindering your sales. See how shoppers behave! Identify mistakes with visitor replays!

4.9

(482)

Free
$9.9/month
$14.9/month
$39.9/month
XY
5

Soulfy, Germany

9/20/2026

Yes, Propel Replays has been really helpful so far. It’s easy to use and gives us a much better understanding of how visitors interact with our store. It has also helped us spot a few things we probably wouldn’t have noticed otherwise.

1 of 8

Install in your Shopify Store

.myshopify.com
72 customers chose this

pie chart

Propel Replay, Survey, Heatmap Charts

Track Propel Replay, Survey, Heatmap's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.

View Charts

Pros and Cons

Pros and Cons of Propel Replay, Survey, Heatmap

Pros

Valuable Customer Insights: Provides detailed analytics on visitor behavior, helping identify issues and optimize user experience.

Generous Free Tier: Offers a substantial number of free pageviews, making it accessible for small businesses.

Exceptional Customer Support: Frequently praised for quick, knowledgeable, and friendly assistance.

User-Friendly Interface: Easy to install, navigate, and use, even for non-technical users.

Cons

Limited Language Support: Lacks multilingual options, restricting non-English users.

Theme Compatibility Issues: Some users report functionality problems with specific themes (e.g., Dawn theme).


Screenshots


About the App

See how shoppers behave! Identify mistakes with visitor replays!

  • Smart Playback: Smart algorithms ensure smooth playback without slowing down the site.
  • Advanced Search Filters: Refine your search by country, type of traffic, etc., to find the replays that matter to you.
  • Error Filtering: Sort through replays by identifying errors to find broken links and other issues.
  • IP Tracking: Gather visitor IP addresses to help identify and block bots that are unnecessarily using up your advertising budget.
  • Automatic Installation: The installation is fully automatic and quick - no coding required.

Keywords

Shopify session replay apps
Shopify heatmap analytics apps
Shopify customer survey apps
Shopify sales boost apps
Shopify visitor replay apps
Shopify bot detection apps
Shopify traffic filter apps
Shopify page optimization apps
Shopify sales blocker apps
Shopify customer insights apps
Shopify live session apps
Shopify recorded sessions apps
Shopify ad spend apps
Shopify error tracking apps
Shopify satisfaction survey apps

Key Features

  • Watch live and recorded shopper sessions to identify sales-blocking issues.
  • Heatmaps reveal visitor behavior patterns to optimize page layouts.
  • Conduct surveys to collect direct customer feedback and satisfaction insights.

Pricing

Propel Replay, Survey, Heatmap Pricing Plans

Free Sampler

$0/month

  • 750 pageviews/mo.

  • Live & recorded session replays

  • 5 AI-powered replay summaries

  • Unlimited heatmaps, 1 survey

  • Full funnel and AI shopper analytics

Basic

$9.9/month

  • 20,000 pageviews/mo.

  • Live & recorded session replays

  • 30 AI-powered replay summaries

  • Unlimited heatmaps & surveys

  • AI Assistant (+$5)

Plus

$14.9/month

  • 30,000 pageviews/mo.

  • Live & recorded session replays

  • 60 AI-powered replay summaries

  • Unlimited heatmaps & surveys

  • AI Assistant (+$10)

Premium

$39.9/month

  • 80,000 pageviews/mo.

  • Live & recorded session replays

  • 150 AI-powered replay summaries

  • Unlimited heatmaps & surveys

  • AI Assistant (+$15)

Not sure which plan to pick? Discuss Free Sampler or Basic plans with us, learn about custom pricing, or get a demo.

Here's an overview of Propel Replay, Survey, Heatmap costs for each of the plan(s):

The app has 4 pricing plans: 1 free and 3 paid. The free plan(s) offered by Propel Replay, Survey, Heatmap: (Free Sampler). The paid plan(s) offered by Propel Replay, Survey, Heatmap: (Basic, Plus, Premium).

The details of the plan(s) are outlined below:

Free Sampler: This plan is free forever, incurring no subscription costs. It offers a wide range of features like 750 pageviews/mo., Live & recorded session replays, 5 AI-powered replay summaries, Unlimited heatmaps, 1 survey, Full funnel and AI shopper analytics, AI replay alerts and relevance scoring, View cart contents and abandoned carts, 30 days storage.

Basic: The Basic plan costs $9.9 and comes with a 7-day free trial period. The plan offers a host of features, including 20,000 pageviews/mo., Live & recorded session replays, 30 AI-powered replay summaries, Unlimited heatmaps & surveys, AI Assistant (+$5), Exclude IPs & countries, See shopper IPs and customer details, Advanced filters.

Plus: The Plus plan costs $14.9 and comes with a 7-day free trial period. The plan offers a host of features, including 30,000 pageviews/mo., Live & recorded session replays, 60 AI-powered replay summaries, Unlimited heatmaps & surveys, AI Assistant (+$10), Exclude IPs & countries, See shopper IPs and customer details, Advanced filters.

Premium: The Premium plan costs $39.9 and comes with a 7-day free trial period. The plan offers a host of features, including 80,000 pageviews/mo., Live & recorded session replays, 150 AI-powered replay summaries, Unlimited heatmaps & surveys, AI Assistant (+$15), Exclude IPs & countries, See shopper IPs and customer details, Advanced filters.

Propel Replay, Survey, Heatmap Price Summary
Pricing summaryFree plan available. Free trial available.
Total Pricing Plan(s)4
Number of free plan(s)1
Number of paid plan(s)3
Cost of Paid Plan(s)$9.9, $14.9, $39.9
Free trial availableYes, for 7 day(s)

For further information regarding Propel Replay, Survey, Heatmap app pricing plans, see the official website.

Propel Replay, Survey, Heatmap Shopify App Discounts

If you are looking for discounts on Propel Replay, Survey, Heatmap app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Propel Commerce to secure better deals on the Propel Replay, Survey, Heatmap app exclusively for you.

*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.

Contact Us For a Discount
Coming Soon

Testimonials

What our users say about Propel Replay, Survey, Heatmap

Yes, Propel Replays has been really helpful so far. It’s easy to use and gives us a much better understanding of how visitors interact with our store. It has also helped us spot a few things we probably wouldn’t have noticed otherwise.

Soulfy
Germany

Great app! Works as intended and gives lots of useful insight. Highly recommend!

Milana Label
Canada

It's early days, but already impressed with the app and customer support.

Verse Perfume
United Kingdom

Trusted By

Trusted by the best Shopify stores

Soulfy

Germany

Milana Label

Canada

Verse Perfume

United Kingdom

Ruphay Velas

Spain

PETRA KARA BRIDAL

Switzerland

Uglys Eyewear

United States

QUALLYTY.STORE

Romania

Nano Singapore

Singapore


Boost sales by observing your customers! Identify mistakes and problems hindering your sales.

Observe your customers while they shop.

Our session recorder records every click, move, and scroll to help you understand how customers use your shop.

Understand why people aren't purchasing.

Find and correct errors, broken links, spelling mistakes and more that are damaging your sales and conversion rates.

Convert more visitors into customers.

Reduce bounce rates and understand why product pages aren't selling by viewing product page replays.


Comparison

Top Propel Replay, Survey, Heatmap Alternatives Detailed Comparison

The table below highlights the crucial differences between Propel Replay, Survey, Heatmap and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Propel Replay, Survey, HeatmapPropel Replay, Survey, HeatmapView on Shopify
Lucky Orange Heatmaps & ReplayLucky Orange Heatmaps & ReplayView on Shopify
General Information
Ratings
4.9(616 reviews)
4.7(822 reviews)
Developed byPropel CommerceLucky Orange LLC
Launch Date6/17/20217/8/2014
PricingFree, $9.90/month, $14.90/month, $39.90/monthFree, $19/month, $39/month, $89/month
ObjectiveSee how shoppers behave! Identify mistakes with visitor replays!Tools for better website checkout and increasing conversions
CategoriesAnalytics, Site optimization - OtherAnalytics, Site optimization - Other
Key Features & Highlights
PurposeBoost sales by observing your customers! Identify mistakes and problems hindering your sales. Gain insights into customer purchasing behavior, track added-to-cart products, and identify instances of checkout abandonment through visual analytics.
Features List
  1. Watch live and recorded shopper sessions to identify sales-blocking issues.
  2. Heatmaps reveal visitor behavior patterns to optimize page layouts.
  3. Conduct surveys to collect direct customer feedback and satisfaction insights.
  1. View session recordings to see how visitors interact with your site.
  2. Use heatmaps to identify the most engaging parts of your pages.
  3. Send surveys directly to customers to gather actionable feedback.
Highlights-
  1. Based in United Kingdom
User Reviews and Ratings
Recommended %97.7%93.1%
Pros
  1. Provides detailed analytics on visitor behavior, helping identify issues and optimize user experience.
  2. Offers a substantial number of free pageviews, making it accessible for small businesses.
  3. Frequently praised for quick, knowledgeable, and friendly assistance.
  4. Easy to install, navigate, and use, even for non-technical users.
  5. High-quality replays and heatmaps reveal precise customer interactions.
  6. Considered more affordable than alternatives, with reasonable paid plans.
  7. Seamless installation and immediate usability with minimal configuration.
  8. Enables businesses to make data-driven improvements swiftly.
  1. Prompt, knowledgeable, and friendly assistance with quick issue resolution.
  2. Intuitive design and easy navigation enhance the overall experience.
  3. Comprehensive heatmaps, recordings, and analytics provide actionable data on customer behavior.
  4. Live visitor tracking and session recordings offer immediate feedback on user interactions.
  5. Support calls and guidance ensure new users can quickly utilize key features.
  6. Includes heatmaps, click maps, scroll maps, surveys, and funnels for deep analysis.
  7. Data-driven optimizations lead to noticeable improvements in website performance.
  8. Many long-term users continue to find the app indispensable for their business.
Cons
  1. Lacks multilingual options, restricting non-English users.
  2. Some users report functionality problems with specific themes (e.g., Dawn theme).
  3. Collects excessive personal data (e.g., IP addresses) without clear opt-out options.
  1. Problems with installation and tracking code integration for Shopify users.
  2. Lack of a dedicated mobile app or optimized mobile experience.
  3. The overlapping theme of customer support was removed from CONS because the majority of reviews praised the support team, outweighing the few negative mentions.
Pricing and Plans
Total Pricing Plans44
Free PlanAvailableAvailable
Free TrialYes, for 7 day(s)No
Technical Information
Rating
4.9
4.7
Total Reviews482856
Launch Date6/17/20217/8/2014
SD Points264140

More Details About Propel Replay, Survey, Heatmap

Product Description

Propel Replays is a tool that records customer behaviour while they browse your Shopify store, helping identify effective strategies and potential issues that can affect sales. The software can also pinpoint bots and competitors that waste your ad spend, and is used by popular brands to boost sales and enhance their stores.

AI Summary

The app provides session recording, heatmaps, and customer behavior analytics to help Shopify store owners optimize their websites. It tracks visitor interactions, such as clicks, scrolls, and navigation paths, offering insights to improve user experience and conversions. Key strengths include an intuitive interface, responsive customer support, and a generous free tier with limited pageviews. The app is competitively priced and integrates seamlessly with Shopify stores, though some themes may experience compatibility issues. Limitations include the lack of multi-language support and concerns about data privacy compliance due to the collection of personal information. Pricing is based on pageviews rather than sessions, which some users find less ideal. Overall, the app is a valuable tool for identifying usability issues and enhancing store performance.

Support

For any questions, concerns, or assistance with Propel Replay, Survey, Heatmap, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected]. Additionally, Propel Replay, Survey, Heatmap offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.

Propel Replay, Survey, Heatmap Support Information In A Nutshell:

Support Email:[email protected]
Contact Number(s):Not available
FAQ Page:FAQ details
Privacy Policy:Privacy details
Language Support:English
Integration

The list of top Shopify apps or features or software tools that Propel Replay, Survey, Heatmap seamlessly integrates are given below:

Checkout
Shopify Admin
Checkout
Google Ads
Meta Ads
Microsoft Ads
TikTok Ads
Developer

Name: Propel Commerce

Website: /partners/propel-commerce

Address: 170-422 Richards St, Vancouver, BC, V6B2Z4

Looking to install Propel Replay, Survey, Heatmap app on your store?

ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.

Why Choose ShopDigest?

  • Highly experienced and vetted team for successful app installation
  • Assured support and guidance throughout the installation and beyond
  • Customized services to meet unique business needs
  • 30-day no questions asked refund policy
  • Lowest pricing guaranteed (starts at just $10/hour)

Customer Reviews

5.0
482 total reviews
5
463
4
10
3
2
2
1
1
6

Propel Replay, Survey, Heatmap has an overall rating of 4.9 stars from a total of 482 reviews on the Shopify app store. Of these, 473 (98.1%) are positive, 2 (0.4%) are neutral, and 7 (1.5%) are negative*.

*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.

Soulfyfrom Germany
September 20, 2026

Yes, Propel Replays has been really helpful so far. It’s easy to use and gives us a much better understanding of how visitors interact with our store. It has also helped us spot a few things we probably wouldn’t have noticed otherwise.

Milana Labelfrom Canada
September 18, 2026

Great app! Works as intended and gives lots of useful insight. Highly recommend!

Verse Perfumefrom United Kingdom
September 17, 2026

It's early days, but already impressed with the app and customer support.

Developer response
Developer ResponseSeptember 17, 2026

It's early days, but already impressed with the app and customer support.

Ruphay Velasfrom Spain
September 16, 2026

me gusta es fácil de usar y me ayuda a entender el comportamiento de mis clientes

PETRA KARA BRIDALfrom Switzerland
September 16, 2026

Super helpful, I have improved a lot of features of how my store looks like and the user experience. I also noticed broken carts that I had no idea about...! Seeing real time how your shoppers navigate to your store is the best I could have. Very easy also to use. Definitely recommend it

Developer response
Developer ResponseSeptember 17, 2026

Super helpful, I have improved a lot of features of how my store looks like and the user experience. I also noticed broken carts that I had no idea about...! Seeing real time how your shoppers navigate to your store is the best I could have. Very easy also to use. Definitely recommend it


Video Demo and Screenshots

Product Screenshots

Propel Replay, Survey, Heatmap screenshot 1
Propel Replay, Survey, Heatmap screenshot 2

Installation Steps

How to install Propel Replay, Survey, Heatmap on your Shopify store

1

Find your app

Use filters like pricing, availability, and features to find the perfect match for your store's needs.

2

Get a personalized setup plan

Our team will create an installation plan based on your current store setup, goals, and requirements.

3

Install at your own pace

Perfect your store's functionality without the pressure to move on until you're ready.

Install in your Shopify Store

.myshopify.com
72 customers chose this

Propel Replay, Survey, Heatmap FAQ's

How do I install the Propel Replay, Survey, Heatmap Shopify app?

To install Propel Replay, Survey, Heatmap app on your Shopify store, click on the Propel Replay, Survey, Heatmap installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.

If you need our expert guidance to help you install Propel Replay, Survey, Heatmap on your Shopify store, then contact us now.

What are the key features of Propel Replay, Survey, Heatmap?

The key features offered by Propel Replay, Survey, Heatmap to Shopify store owners are:

  • Watch LIVE & recorded session replays to spot friction & cart abandonment
  • No time to watch replays? Ask the AI Assistant what's costing you sales
  • Use heatmaps to spot ignored add-to-cart buttons, distractions & broken layouts
  • Run on-site surveys to learn why shoppers didn't buy or abandoned checkout
  • Spot bots & competitor clicks draining your ad spend with IP & traffic source
Does Propel Replay, Survey, Heatmap integrate with other Shopify apps or tools?

Yes, Propel Replay, Survey, Heatmap seamlessly integrates with other Shopify apps or tools, such as Smart algorithms ensure smooth playback without slowing down the site., Refine your search by country, type of traffic, etc., to find the replays that matter to you., Sort through replays by identifying errors to find broken links and other issues..

Is there a free trial available for Propel Replay, Survey, Heatmap?

Yes, Propel Replay, Survey, Heatmap offers 7 days free trial on all its paid plans.

What are the pricing plans for Propel Replay, Survey, Heatmap?

The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $9.9/month, $14.9/month, $39.9/month, and come with a 7-day free trial period.

How does billing work for Propel Replay, Survey, Heatmap?

Propel Replay, Survey, Heatmap uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.

Can I cancel or upgrade my subscription plan at any time?

Yes, Propel Replay, Survey, Heatmap allows its subscribers to cancel or upgrade their subscription plan at any time.

Does Propel Replay, Survey, Heatmap offer customer support? How can I get assistance?

Yes, Propel Replay, Survey, Heatmap offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].

Additionally, Propel Replay, Survey, Heatmap offers a comprehensive FAQ section to address common inquiries and provide self-help resources.

Is Propel Replay, Survey, Heatmap compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.


Lucky Orange Heatmaps & Replay icon
4.7
profile picture 1profile picture 2profile picture 4
2.1K installs last month approx
Lucky Orange Heatmaps & Replay
$0/mo onwards
Unlock member rates
MIDA Replay, Heatmap & Insight icon
4.9
profile picture 1profile picture 2profile picture 4
1.3K installs last month approx
MIDA Replay, Heatmap & Insight
$0/mo onwards
Unlock member rates
Microsoft Clarity: AI Insights icon
4.6
profile picture 1profile picture 2profile picture 4
5K installs last month approx
Microsoft Clarity: AI Insights
$0/mo onwards
Unlock member rates

Most Popular

Most popular Shopify apps on the market

Judge.me Product Reviews App icon
5.0
profile picture 1profile picture 2profile picture 4
30.6K reviews overall
Judge.me Product Reviews App
Free
Unlock member rates
TikTok icon
4.8
profile picture 1profile picture 2profile picture 4
10.2K reviews overall
TikTok
Free
Unlock member rates
Pop Convert - Pop Ups, Banners icon
4.9
profile picture 1profile picture 2profile picture 4
8.9K reviews overall
Pop Convert - Pop Ups, Banners
Free
Unlock member rates
EcomSend Pop Ups, Email Popups icon
5.0
profile picture 1profile picture 2profile picture 4
7.6K reviews overall
EcomSend Pop Ups, Email Popups
Free
Unlock member rates
Loox - Product Reviews App icon
4.9
profile picture 1profile picture 2profile picture 4
7.5K reviews overall
Loox - Product Reviews App
$12.99/mo onwards
Unlock member rates