SendOwl Shopify App
by SendOwlEasily and promptly provide digital items, products, keys, services, and more. Easily and safely distribute any digital product.
3.3
(150)
Promethean Editions, New Zealand
We've been using SendOwl since transitioning from BigCommerce to Shopify in 2021. This app works well for our workflow and is highly recommended for digital delivery of PDFS. The new pricing regime came as a big surprise, but we were able to come up with a pragmatic solution that works for both SendOwl and us.
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SendOwl Charts
Track SendOwl's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Pros and Cons
Pros and Cons of SendOwl
Pros
Here is the cleaned-up output after resolving overlapping themes and retaining dominant sentiment based on the reviews:
Reliable Performance: The app consistently delivers digital products without issues, ensuring smooth customer experiences.
Ease of Use: Simple setup and intuitive interface make it accessible for users with minimal technical knowledge.
Automated Delivery: Instant and reliable delivery of digital products post-purchase reduces manual effort.
Cons
Drastic Price Increases: Significant and sudden price hikes, often exceeding 500%, alienated long-term users.
Poor Communication: Lack of transparency and advance notice about pricing changes frustrated customers.
Screenshots
About the App
Easily and safely distribute any digital product.
- Digital Product Delivery: Upload or copy/paste any file or link to deliver as a digital product.
- Secure Delivery Features: Safe delivery. Features like PDF marking, temporary download links, and more.
- Business analytics reports: Get reports on order details, delivery info, earnings and more.
- Automation tools for marketing workflows: Use handy tools to automate your marketing processes and improve your sales.
Keywords
Key Features
- Automatically deliver digital products via secure, expiring download links.
- Protect files with PDF stamping and time-limited access for security.
- Generate detailed reports on orders, deliveries, and earnings for insights.
Pricing
SendOwl Pricing Plans
Launch
$39/month
7 day free trial
up to 5,000 orders per year
up to 10,000 USD sales per year
All features
Unlimited products and storage
Grow
$87/month
7 day free trial
up to 25,000 orders per year
up to 36,000 USD sales per year
All features
Unlimited storage and products
Scale
$159/month
7 day free trial
up to 50,000 orders per year
up to 100,000 USD sales per year
All features
Unlimited storage and products
Not sure which plan to pick? Discuss Launch or Grow plans with us, learn about custom pricing, or get a demo.
Here's an overview of SendOwl costs for each of the plan(s):
The app offers 3 paid plan(s). The paid plan(s) offered by SendOwl: (Launch, Grow, Scale).
The details of the plan(s) are outlined below:
Launch: The Launch plan costs $39 and comes with a 7-day free trial period. The plan offers a host of features, including 7 day free trial, up to 5,000 orders per year, up to 10,000 USD sales per year, All features, Unlimited products and storage.
Grow: The Grow plan costs $87 and comes with a 7-day free trial period. The plan offers a host of features, including 7 day free trial, up to 25,000 orders per year, up to 36,000 USD sales per year, All features, Unlimited storage and products.
Scale: The Scale plan costs $159 and comes with a 7-day free trial period. The plan offers a host of features, including 7 day free trial, up to 50,000 orders per year, up to 100,000 USD sales per year, All features, Unlimited storage and products, + Priority Support, Need higher limits? [email protected].
SendOwl Price Summary
| Pricing summary | From $39/month. Free trial available. |
| Total Pricing Plan(s) | 3 |
| Number of free plan(s) | 0 |
| Number of paid plan(s) | 3 |
| Cost of Paid Plan(s) | $39, $87, $159 |
| Free trial available | Yes, for 7 day(s) |
For further information regarding SendOwl app pricing plans, see the official website.
SendOwl Shopify App Discounts
If you are looking for discounts on SendOwl app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with SendOwl to secure better deals on the SendOwl app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
Testimonials
What our users say about SendOwl
“We've been using SendOwl since transitioning from BigCommerce to Shopify in 2021. This app works well for our workflow and is highly recommended for digital delivery of PDFS. The new pricing regime came as a big surprise, but we were able to come up with a pragmatic solution that works for both SendOwl and us.”
“After speaking with the CEO, I'm reminded just how amazing this company is. I greatly appreciate your time today!Original:Sendowl offers the flexibility we need, along with great customer support. They are always quick to reply and super friendly. Thank you for all you do! ”
“UPDATE: I've now been using Sendowl for 12 years. We think it's flawless. But when we do have a problem, support has always gone above and beyond. Couldn't be happier. From 2013: Hard to know which is better...the app or the support. George is extremely responsive and goes above and beyond. There's a tiny learning curve to the app, but once you've jumped to small hurdle, it's a fabulously easy program to use from our end.I've gotten feedback from customers and they've also felt it's worked easily for them.But...today I fell absolutely in love with Digital Delivery because I'd accidentally uploaded the wrong pdf file for a product. A customer clued me in. I went into Digital Delivery, uploaded the correct file...and THEN Digital Delivery automatically asked me if I'd like them to send an email to all customers who'd purchased that particular PDF, sending them a link to the correct file. OMG!! Do you know how much time that saved me? I was soooooooo happy to see that.Definitely couldn't recommend the program more. Wish i could give it 10 stars!!UPDATE: Have been using the app for a month now. It works flawlessly. And George continues to offer truly the best, most helpful customer service, ever. Ran into problems when I installed a new app, and George found the problem in no time at all. Also have to add that I had noooooo idea that my customers were going to love our downloadable products as much as they do. It's made a huge difference in sales. Thanks, SendOwl and George!”
Trusted By
Trusted by the best Shopify stores
Promethean Editions
New Zealand
Card Cavern Trading Cards, LLC
United States
annkullberg.com
United States
Logic Of English
United States
Thunderbolt-Streaming-Media
United States
Monogram Moments
United States
BleachPrayLove
Canada
Frump Fighters
United States
Easily and promptly provide digital items, products, keys, services, and more.
Immediate and automated delivery
Downloads are given through a secure link that expires to protect your files from inappropriate access.
A business you can rely on
We have a dedicated full-time team working solely on enhancing and growing SendOwl. No part-time workers involved!
Demonstrated success
Whether you need to ship 1 or a million orders, we've got you covered.
Comparison
Top SendOwl Alternatives Detailed Comparison
The table below highlights the crucial differences between SendOwl and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 3.3(92 reviews) | 4.8(1,320 reviews) | |
| Developed by | SendOwl | Shopify | |
| Launch Date | 6/29/2012 | 11/16/2012 | |
| Pricing | $39/month, $87/month, $159/month | Free | |
| Objective | Easily and safely distribute any digital product. | Sell online items such as e-books, art, and graphics. | |
| Categories | Digital products | Digital products | |
| Key Features & Highlights | |||
| Purpose | Easily and promptly provide digital items, products, keys, services, and more. | Digital Downloads makes it easy to sell digital files directly from your Shopify store. | |
| Features List |
|
| |
| Highlights | - |
| |
| User Reviews and Ratings | |||
| Recommended % | 69.9% | 85.8% | |
| Pros |
| - | |
| Cons |
| - | |
| Pricing and Plans | |||
| Total Pricing Plans | 3 | 0 | |
| Free Plan | Not available | Not available | |
| Free Trial | Yes, for 7 day(s) | No | |
| Technical Information | |||
| Rating | 3.3 | 4.8 | |
| Total Reviews | 150 | 297 | |
| Launch Date | 6/29/2012 | 11/16/2012 | |
| SD Points | 6 | 37 | |
More Details About SendOwl
Product Description
SendOwl is a versatile platform that allows creators and businesses to sell and deliver various digital products such as e-books, online courses, videos, and more. It features automated delivery of purchases and comprehensive tracking, making it a user-friendly and fully customizable solution for success in digital sales.
AI Summary
SendOwl is a Shopify app designed for automated digital product delivery, supporting file downloads, license key distribution, and PDF stamping for security. It integrates seamlessly with Shopify, offering features like order fulfillment automation, customizable email templates, and analytics. The app is praised for its reliability, ease of setup, and responsive customer support, making it suitable for businesses selling digital goods. However, a significant drawback is its recent pricing model change, which has led to steep cost increases—some users report jumps from $15–$40/month to over $100–$500/month—without proportional feature enhancements. Additionally, limitations include file storage caps (e.g., 250 files), no true file hosting (only link delivery), and occasional technical issues like download link errors or unresponsive account closure processes. While functional for basic digital delivery, the pricing shift has rendered it unsustainable for many small businesses, prompting migrations to more affordable alternatives.
Support
For any questions, concerns, or assistance with SendOwl, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected]. Additionally, SendOwl offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
SendOwl Support Information In A Nutshell:
| Support Email: | [email protected] |
| Contact Number(s): | Not available |
| FAQ Page: | FAQ details |
| Privacy Policy: | Privacy details |
| Language Support: | English |
Integration
The list of top Shopify apps or features or software tools that SendOwl seamlessly integrates are given below:
Developer
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SendOwl Q&A
How does the app deliver digital products?
It automatically sends secure, expiring download links via email after purchase, ensuring files like e-books or videos are safely and instantly accessible to buyers.
Can I sell subscriptions or one-time downloads?
Yes, it supports both subscription-based content and one-time purchases, including courses, software, or media, with automated delivery for seamless customer access.
Is there protection against unauthorized file sharing?
Absolutely. Features like watermarks, password protection, and time-limited download links help prevent piracy and control access to your digital products.
What marketing tools are included?
The app offers automation for workflows like email follow-ups and upsells, helping you engage customers and boost sales without manual effort.
Who is this app best suited for?
Ideal for creators, educators, and businesses selling digital goods—from indie artists to large publishers—who need reliable, automated delivery and sales tracking.
Are there analytics to track sales performance?
Yes, detailed reports on orders, delivery rates, and earnings help you monitor trends and optimize your digital product strategy.
Can I host large files like videos?
Yes, plans include cloud storage (up to unlimited in higher tiers) and support for large files, including streaming options for videos.
How secure is customer payment data?
While the app handles delivery, payments are processed via secure third-party gateways (e.g., Stripe, PayPal), keeping transaction data protected.
Is there a free trial available?
All paid plans include a 7-day free trial to test features like automated delivery and analytics before committing.
What happens if I exceed my plan’s order limit?
You’ll need to upgrade to a higher tier, as limits reset monthly or annually based on your subscription. Overages aren’t permitted.
Customer Reviews
SendOwl has an overall rating of 3.7 stars from a total of 150 reviews on the Shopify app store. Of these, 101 (67.3%) are positive, 3 (2.0%) are neutral, and 46 (30.7%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
We've been using SendOwl since transitioning from BigCommerce to Shopify in 2021. This app works well for our workflow and is highly recommended for digital delivery of PDFS. The new pricing regime came as a big surprise, but we were able to come up with a pragmatic solution that works for both SendOwl and us.
We've been using SendOwl since transitioning from BigCommerce to Shopify in 2021. This app works well for our workflow and is highly recommended for digital delivery of PDFS. The new pricing regime came as a big surprise, but we were able to come up with a pragmatic solution that works for both SendOwl and us.
After speaking with the CEO, I'm reminded just how amazing this company is. I greatly appreciate your time today!Original:Sendowl offers the flexibility we need, along with great customer support. They are always quick to reply and super friendly. Thank you for all you do!
After speaking with the CEO, I'm reminded just how amazing this company is. I greatly appreciate your time today!Original:Sendowl offers the flexibility we need, along with great customer support. They are always quick to reply and super friendly. Thank you for all you do!
UPDATE: I've now been using Sendowl for 12 years. We think it's flawless. But when we do have a problem, support has always gone above and beyond. Couldn't be happier. From 2013: Hard to know which is better...the app or the support. George is extremely responsive and goes above and beyond. There's a tiny learning curve to the app, but once you've jumped to small hurdle, it's a fabulously easy program to use from our end.I've gotten feedback from customers and they've also felt it's worked easily for them.But...today I fell absolutely in love with Digital Delivery because I'd accidentally uploaded the wrong pdf file for a product. A customer clued me in. I went into Digital Delivery, uploaded the correct file...and THEN Digital Delivery automatically asked me if I'd like them to send an email to all customers who'd purchased that particular PDF, sending them a link to the correct file. OMG!! Do you know how much time that saved me? I was soooooooo happy to see that.Definitely couldn't recommend the program more. Wish i could give it 10 stars!!UPDATE: Have been using the app for a month now. It works flawlessly. And George continues to offer truly the best, most helpful customer service, ever. Ran into problems when I installed a new app, and George found the problem in no time at all. Also have to add that I had noooooo idea that my customers were going to love our downloadable products as much as they do. It's made a huge difference in sales. Thanks, SendOwl and George!
SendOwl has helped us securely deliver digital content - a service we have not had the resources to build ourselves. They are quick with customer service and pivoted nicely when shopify deprecated the old checkout process.
SendOwl has helped us securely deliver digital content - a service we have not had the resources to build ourselves. They are quick with customer service and pivoted nicely when shopify deprecated the old checkout process.
I love send owl because of its ease of use. you need no technical background to set it up. it also allows us to import thousands of license keys at once and automatically delivers our downloads and licenses. its a great product especially for the entry cost.
I love send owl because of its ease of use. you need no technical background to set it up. it also allows us to import thousands of license keys at once and automatically delivers our downloads and licenses. its a great product especially for the entry cost.
Video Demo and Screenshots
Product Screenshots
Installation Steps
How to install SendOwl on your Shopify store
Find your app
Use filters like pricing, availability, and features to find the perfect match for your store's needs.
Get a personalized setup plan
Our team will create an installation plan based on your current store setup, goals, and requirements.
Install at your own pace
Perfect your store's functionality without the pressure to move on until you're ready.
Install in your Shopify Store
SendOwl FAQ's
How do I install the SendOwl Shopify app?
To install SendOwl app on your Shopify store, click on the SendOwl installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.
If you need our expert guidance to help you install SendOwl on your Shopify store, then contact us now.
What are the key features of SendOwl?
The key features offered by SendOwl to Shopify store owners are:
- ✅Secure files with stamping, passwords, expiring links, and download limits
- ✅A modern checkout with upsells, cross-sells, discounts, and custom fields
- ✅Automatic delivery and high-quality audio/video streaming at any size
- ✅Friendly, responsive human support
Does SendOwl integrate with other Shopify apps or tools?
Yes, SendOwl seamlessly integrates with other Shopify apps or tools, such as Upload or copy/paste any file or link to deliver as a digital product., Safe delivery. Features like PDF marking, temporary download links, and more., Get reports on order details, delivery info, earnings and more..
Is there a free trial available for SendOwl?
Yes, SendOwl offers 7 days free trial on all its paid plans.
What are the pricing plans for SendOwl?
The app offers 3 paid plans, which cost $39/month, $87/month, $159/month. The paid plans also come with a 7-day free trial period.
How does billing work for SendOwl?
SendOwl uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, SendOwl allows its subscribers to cancel or upgrade their subscription plan at any time.
Does SendOwl offer customer support? How can I get assistance?
Yes, SendOwl offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Additionally, SendOwl offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Is SendOwl compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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