Rivo: Loyalty Program, Rewards Shopify App
by RivoDiscover why brands such as Hexclad, Rareform, and DYPER use Rivo to boost their customer lifetime value. Boost customer loyalty with rewards and referral programs.
4.7
(1,508)
Craftoria, United States
We've been enjoying Rivo and it's been a great tool for engaging and retaining customers. I did have a few issues with customer support initially, but the team reached out directly, addressed my concerns, and made everything right. I really appreciate their responsiveness and willingness to resolve the situation.
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Rivo: Loyalty Program, Rewards Charts
Track Rivo: Loyalty Program, Rewards's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Pros and Cons
Pros and Cons of Rivo: Loyalty Program, Rewards
Pros
Exceptional Customer Support: Consistently praised for being responsive, friendly, and going above and beyond to assist users.
Free Plan Value: The free version offers substantial features, making it accessible and useful for small businesses.
Ease of Setup: Users highlight the intuitive and quick setup process, even for non-technical users.
Customizable Features: Flexibility in tailoring rewards and loyalty programs to fit specific business needs.
Cons
Deceptive Sales Practices: Some users reported misleading funnel experiences, with free plans not clearly accessible.
Subscription Cancellation Issues: Difficulty canceling subscriptions and continued charges after cancellation requests.
Screenshots
About the App
Boost customer loyalty with rewards and referral programs.
- Customer Loyalty Platform: A customizable platform for loyalty and referrals that boost your performance.
- DTC Brand Growth: Designed for rapidly expanding direct-to-consumer brands like Dyper.com, Hexclad, Emi Jay, and more.
- 24/7 Live Chat Support: Get 24/7 top-notch live chat support from our team (Check out our reviews).
- Software Integration: Easily connects with your system. Compatible with Klaviyo, Gorgias, Postscript and more.
- Toolkit Customization: Want more? Access complete customization with the Rivo Developer Toolkit.
Keywords
Key Features
- Customizable loyalty and referral programs to improve customer retention metrics.
- Designed specifically for fast-growing direct-to-consumer brands.
- Offers 24/7 live chat support for immediate assistance.
Pricing
Rivo: Loyalty Program, Rewards Pricing Plans
100% FREE FOREVER
$0/month
[COMPARE OUR FREE PLAN TO OTHERS]
Up to 200 monthly orders
Loyalty Points Program
Ways to earn and redeem
Branding
Essential
$15/month
Dedicated loyalty & referral page
Theme extensions (Embed on product page)
On-site prompts
Advanced ways to earn
Email branding
Scale
$49/month
Everything in Essential
Advanced Branding (Custom CSS + Fonts)
VIP Tiers
Points Expiry
Analytics
Plus
$499/month
Everything in Scale
Custom Integrations (eg: Klaviyo events)
Advanced Analytics
Rivo Developer Toolkit
Checkout Extensions
Not sure which plan to pick? Discuss 100% FREE FOREVER or Essential plans with us, learn about custom pricing, or get a demo.
Here's an overview of Rivo: Loyalty Program, Rewards costs for each of the plan(s):
The app has 4 pricing plans: 1 free and 3 paid. The free plan(s) offered by Rivo: Loyalty Program, Rewards: (100% FREE FOREVER). The paid plan(s) offered by Rivo: Loyalty Program, Rewards: (Essential, Scale, Plus).
The details of the plan(s) are outlined below:
100% FREE FOREVER: This plan is free forever, incurring no subscription costs. It offers a wide range of features like [COMPARE OUR FREE PLAN TO OTHERS], Up to 200 monthly orders, Loyalty Points Program, Ways to earn and redeem, Branding, Automated Email Campaigns.
Essential: The Essential plan costs $15 and comes with a 14-day free trial period. The plan offers a host of features, including Dedicated loyalty & referral page, Theme extensions (Embed on product page), On-site prompts, Advanced ways to earn, Email branding, 2 integrations, Shopify POS integration, 24/7 human support.
Scale: The Scale plan costs $49 and comes with a 14-day free trial period. The plan offers a host of features, including Everything in Essential, Advanced Branding (Custom CSS + Fonts), VIP Tiers, Points Expiry, Analytics, Bonus Campaigns, 24/7 human support, Referrals Program.
Plus: The Plus plan costs $499 and comes with a 14-day free trial period. The plan offers a host of features, including Everything in Scale, Custom Integrations (eg: Klaviyo events), Advanced Analytics, Rivo Developer Toolkit, Checkout Extensions.
Rivo: Loyalty Program, Rewards Price Summary
| Pricing summary | Free plan available. Free trial available. |
| Total Pricing Plan(s) | 4 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 3 |
| Cost of Paid Plan(s) | $15, $49, $499 |
| Free trial available | Yes, for 14 day(s) |
For further information regarding Rivo: Loyalty Program, Rewards app pricing plans, see the official website.
Rivo: Loyalty Program, Rewards Shopify App Discounts
If you are looking for discounts on Rivo: Loyalty Program, Rewards app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Rivo to secure better deals on the Rivo: Loyalty Program, Rewards app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
Testimonials
What our users say about Rivo: Loyalty Program, Rewards
“We've been enjoying Rivo and it's been a great tool for engaging and retaining customers. I did have a few issues with customer support initially, but the team reached out directly, addressed my concerns, and made everything right. I really appreciate their responsiveness and willingness to resolve the situation.”
“Keveny was super patient and helped us resolved a few complicated issues really fast. The overall experience with the Rivo team has been really amazing so far. ”
“Keveny was able to assist me with an issue regarding my "guest" customers, explaining why some were not in the tier of membership and others were. They were prompt in answering questions and replying to my outreach. Thanks!!”
Trusted By
Trusted by the best Shopify stores
Craftoria
United States
Sundae School
United States
HAVERHILL
United States
Holistic Way
Singapore
Bristol Bay Bites
United States
Wine shop "Piti"
Japan
The Legal Paige
United States
Loop Yarn
United States
Discover why brands such as Hexclad, Rareform, and DYPER use Rivo to boost their customer lifetime value.
Boost Repeat Purchases - Loyalty
Boost engagement and repeat purchases with our comprehensive loyalty & rewards program. We offer reward points and discounts to stimulate sales.
Points and Membership Scheme
Create your own rewards, referrals, and loyalty program. Customize widgets and emails to fit your brand and make customers happy.
Boost Traffic - Recommendations
Shopify Merchants get a lot more traffic by using our Referrals program. It lets customers recommend a friend and helps you save on advertising costs.
Comparison
Top Rivo: Loyalty Program, Rewards Alternatives Detailed Comparison
The table below highlights the crucial differences between Rivo: Loyalty Program, Rewards and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 4.7(1,384 reviews) | 4.9(4,233 reviews) | |
| Developed by | Rivo | Smile.io | |
| Launch Date | 1/18/2021 | 12/2/2014 | |
| Pricing | Free, $15/month, $49/month, $499/month | Free, $15/month, $79/month, $199/month | |
| Objective | Boost customer loyalty with rewards and referral programs. | Earn customer loyalty with points, rewards, and referral incentives. | |
| Categories | Loyalty and rewards | Loyalty and rewards, Pop-ups | |
| Key Features & Highlights | |||
| Purpose | Discover why brands such as Hexclad, Rareform, and DYPER use Rivo to boost their customer lifetime value. | Start your own rewards program to transform new customers into lifelong clients. | |
| Features List |
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| |
| Highlights |
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| |
| User Reviews and Ratings | |||
| Recommended % | 97.4% | 96.7% | |
| Pros |
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| Cons |
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| Pricing and Plans | |||
| Total Pricing Plans | 4 | 4 | |
| Free Plan | Available | Available | |
| Free Trial | Yes, for 14 day(s) | Yes, for 14 day(s) | |
| Technical Information | |||
| Rating | 4.7 | 4.9 | |
| Total Reviews | 1,508 | 4,117 | |
| Launch Date | 1/18/2021 | 12/2/2014 | |
| SD Points | 225 | 959 | |
More Details About Rivo: Loyalty Program, Rewards
Product Description
Stuart, the founder of Rivo, invites users to try their loyalty and referral app that prides itself on weekly product updates and a top-notch customer success team. Unlike others, Rivo concentrates on escalating your retention metrics to maximize your customer life time value (LTV) and repeat rate.
AI Summary
The app is a Shopify loyalty and rewards program tool designed to help businesses boost customer engagement and repeat sales. It offers a free plan with sufficient features for small businesses, along with paid tiers for advanced functionality. Key features include customizable rewards, points for actions like social media follows or purchases, and seamless integration with Shopify stores. The app is praised for its intuitive setup, user-friendly interface, and strong branding customization options. A standout strength is its responsive and knowledgeable customer support, frequently highlighted for going above and beyond to assist users. However, some limitations include unclear pricing transparency, with occasional confusion between free trials and plans, as well as reports of difficulty canceling subscriptions. Additionally, the app’s method of counting all sales—including those unrelated to loyalty rewards—toward program metrics has been noted as a drawback. Despite these issues, the app is widely regarded as a cost-effective and efficient solution for building customer loyalty, particularly for small to mid-sized businesses.
Support
For any questions, concerns, or assistance with Rivo: Loyalty Program, Rewards, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected].
Rivo: Loyalty Program, Rewards Support Information In A Nutshell:
| Support Email: | [email protected] |
| Contact Number(s): | Not available |
| FAQ Page: | Not available |
| Privacy Policy: | Privacy details |
| Language Support: | English |
Integration
The list of top Shopify apps or features or software tools that Rivo: Loyalty Program, Rewards seamlessly integrates are given below:
Developer
Name: Rivo
Website: /partners/rivo
Address: 5940 S Rainbow Blvd, Ste 400, PMB 78370, Las Vegas, NV, 89118-2507
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Customer Reviews
Rivo: Loyalty Program, Rewards has an overall rating of 4.9 stars from a total of 1508 reviews on the Shopify app store. Of these, 1481 (98.2%) are positive, 4 (0.3%) are neutral, and 23 (1.5%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
We've been enjoying Rivo and it's been a great tool for engaging and retaining customers. I did have a few issues with customer support initially, but the team reached out directly, addressed my concerns, and made everything right. I really appreciate their responsiveness and willingness to resolve the situation.
Keveny was super patient and helped us resolved a few complicated issues really fast. The overall experience with the Rivo team has been really amazing so far.
Keveny was able to assist me with an issue regarding my "guest" customers, explaining why some were not in the tier of membership and others were. They were prompt in answering questions and replying to my outreach. Thanks!!
Pete assisted to answer my questions on the birthday point benefits. Great help and clarifications
Support is quick and they do a good job answering questions and problem solving.
Video Demo and Screenshots
Product Screenshots
Installation Steps
How to install Rivo: Loyalty Program, Rewards on your Shopify store
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Rivo: Loyalty Program, Rewards FAQ's
How do I install the Rivo: Loyalty Program, Rewards Shopify app?
To install Rivo: Loyalty Program, Rewards app on your Shopify store, click on the Rivo: Loyalty Program, Rewards installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.
If you need our expert guidance to help you install Rivo: Loyalty Program, Rewards on your Shopify store, then contact us now.
What are the key features of Rivo: Loyalty Program, Rewards?
The key features offered by Rivo: Loyalty Program, Rewards to Shopify store owners are:
- ✅A fully customizable loyalty and referrals platform, that moves your metrics.
- ✅Loyalty, Rewards & Referrals built for fast growing DTC brands.
- ✅24/7 world class live chat support
- ✅Instantly integrates with your stack. Klaviyo, Gorgias, Postscript, etc.
- ✅Need more? Unlock full customization with the Rivo Developer Toolkit
Does Rivo: Loyalty Program, Rewards integrate with other Shopify apps or tools?
Yes, Rivo: Loyalty Program, Rewards seamlessly integrates with other Shopify apps or tools, such as A customizable platform for loyalty and referrals that boost your performance., Designed for rapidly expanding direct-to-consumer brands like Dyper.com, Hexclad, Emi Jay, and more. , Get 24/7 top-notch live chat support from our team (Check out our reviews)..
Is there a free trial available for Rivo: Loyalty Program, Rewards?
Yes, Rivo: Loyalty Program, Rewards offers 14 days free trial on all its paid plans.
What are the pricing plans for Rivo: Loyalty Program, Rewards?
The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $15/month, $49/month, $499/month, and come with a 14-day free trial period.
How does billing work for Rivo: Loyalty Program, Rewards?
Rivo: Loyalty Program, Rewards uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, Rivo: Loyalty Program, Rewards allows its subscribers to cancel or upgrade their subscription plan at any time.
Does Rivo: Loyalty Program, Rewards offer customer support? How can I get assistance?
Yes, Rivo: Loyalty Program, Rewards offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Is Rivo: Loyalty Program, Rewards compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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