Returbo Returns & Exchanges Shopify App
by Returbo ABEasy returns & exchanges: Automatic self-registration and return slips creation. Everything runs on autopilot. Turn returns into exchanges. EU Directive 2023/2673-ready
5.0
(80)
Agda Studios, Sweden
Vi är väldigt nöjda med Returbo. Det har blivit mycket enklare med hanteringen av returer och toppen att kunna erbjuda byten också. Dom är snabba på att svara och man får alltid bra support.
Install in your Shopify Store
Returbo Returns & Exchanges Charts
Track Returbo Returns & Exchanges's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Pros and Cons
Pros and Cons of Returbo Returns & Exchanges
Pros
Efficient Return Process: Streamlines returns and exchanges, reducing manual work and saving time for both businesses and customers.
User-Friendly Interface: Intuitive design and clear forms make the app easy to navigate and use.
Seamless Integrations: Smooth compatibility with platforms like Shopify and PostNord enhances functionality.
Excellent Customer Support: Responsive and helpful support team resolves issues quickly.
Cons
Limited Advanced Features: A few users noted the lack of deeper data analysis and advanced settings for returns.
Screenshots
About the App
Turn returns into exchanges. EU Directive 2023/2673-ready
- Self-registration for returns: Digital Return Form: Allow your customers to submit their requests themselves.
- Automated Return Shipping: Shipping Return Label: Automatically creates and sends the labels to your customers for you.
- Customer Communication: Email Alerts: Continually update your customers during the process.
- Image & Comments: Mandatory/Optional: Require or make optional: Image and comments attachment
- Customer Exchanges: Make it simple for your customers to swap their items.
Keywords
Key Features
- Automatically generates and sends return shipping labels to customers.
- Allows customers to self-register returns via a digital form.
- Sends real-time email notifications to keep customers updated.
Pricing
Returbo Returns & Exchanges Pricing Plans
Core
$89/month
1 shipping carrier
30 returns/exchange/complaints per month
Autogenerated returnslips
Two languages - English + one more
Automated variant exchanges
Plus
$249/month
3 shipping carriers
200 returns/exchange/complaints per mon
Three languages - English + two more
Attach images & comments to returns
One Special dealine per request type
Premium
$479/month
5 shipping carriers
600 returns/exchange/complaints per mon
Rule customization
Nudge Exchanges
Upsell and Store credit
Enterprise
$1124/month
Unlimited shipping carriers
1500 returns/exchange/complaints per mon
Dedicated development time
Dedicated account manager
All in Premium
Not sure which plan to pick? Discuss Core or Plus plans with us, learn about custom pricing, or get a demo.
Here's an overview of Returbo Returns & Exchanges costs for each of the plan(s):
The app offers 4 paid plan(s). The paid plan(s) offered by Returbo Returns & Exchanges: (Core, Plus, Premium, Enterprise).
The details of the plan(s) are outlined below:
Core: The Core plan costs $89 and comes with a 30-day free trial period. The plan offers a host of features, including 1 shipping carrier, 30 returns/exchange/complaints per month, Autogenerated returnslips, Two languages - English + one more, Automated variant exchanges, Complaints attach image + comment, Withdrawal form EU Directive 2023/2673.
Plus: The Plus plan costs $249 and comes with a 30-day free trial period. The plan offers a host of features, including 3 shipping carriers, 200 returns/exchange/complaints per mon, Three languages - English + two more, Attach images & comments to returns, One Special dealine per request type, Customize return form, Different return locations per carrier, Automatic tracking of returns.
Premium: The Premium plan costs $479 and comes with a 30-day free trial period. The plan offers a host of features, including 5 shipping carriers, 600 returns/exchange/complaints per mon, Rule customization, Nudge Exchanges, Upsell and Store credit, Cancel group discounts (eg 3 for 2), Proforma (international invoices), Custom costs.
Enterprise: The Enterprise plan costs $1124 and comes with a 30-day free trial period. The plan offers a host of features, including Unlimited shipping carriers, 1500 returns/exchange/complaints per mon, Dedicated development time, Dedicated account manager, All in Premium.
Returbo Returns & Exchanges Price Summary
| Pricing summary | From $89/month. Free trial available. |
| Total Pricing Plan(s) | 4 |
| Number of free plan(s) | 0 |
| Number of paid plan(s) | 4 |
| Cost of Paid Plan(s) | $89, $249, $479, $1124 |
| Free trial available | Yes, for 30 day(s) |
For further information regarding Returbo Returns & Exchanges app pricing plans, see the official website.
Returbo Returns & Exchanges Shopify App Discounts
If you are looking for discounts on Returbo Returns & Exchanges app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Returbo AB to secure better deals on the Returbo Returns & Exchanges app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
Testimonials
What our users say about Returbo Returns & Exchanges
“Vi är väldigt nöjda med Returbo. Det har blivit mycket enklare med hanteringen av returer och toppen att kunna erbjuda byten också. Dom är snabba på att svara och man får alltid bra support.”
“For us, this app is a rising star. It has helped us a lot while remaining very affordable. ”
“Riktigt bra service. Har gjort det enkelt för oss med den nya lagen.Rekommenderas varmt!”
Trusted By
Trusted by the best Shopify stores
Agda Studios
Sweden
Friluftsvaror
Sweden
Nordlant
Sweden
Sport of Padel
Sweden
Burde
Sweden
Tacdog Norge
Sweden
Radne
Sweden
Everclear
Sweden
Comparison
Top Returbo Returns & Exchanges Alternatives Detailed Comparison
The table below highlights the crucial differences between Returbo Returns & Exchanges and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 5.0(91 reviews) | 4.9(2,219 reviews) | |
| Developed by | Returbo AB | Vimonial - Display Video Testimonials & UGC | |
| Launch Date | 1/26/2023 | 1/9/2026 | |
| Pricing | $89/month, $249/month, $479/month, $1124/month | Free, $9.99/month, $29.99/month | |
| Objective | Turn returns into exchanges. EU Directive 2023/2673-ready | Easily comply with EU withdrawal requirements 2023/2673 | |
| Categories | Returns and exchanges, Legal | Legal, Returns and exchanges | |
| Key Features & Highlights | |||
| Purpose | Easy returns & exchanges: Automatic self-registration and return slips creation. Everything runs on autopilot. | Implement EU Directive 2023/2673: Withdrawal button without login requirement according to EU law | |
| Features List |
| - | |
| Highlights | - |
| |
| User Reviews and Ratings | |||
| Recommended % | 100.0% | 98.7% | |
| Pros |
| - | |
| Cons |
| - | |
| Pricing and Plans | |||
| Total Pricing Plans | 4 | 3 | |
| Free Plan | Not available | Available | |
| Free Trial | Yes, for 30 day(s) | Yes, for 14 day(s) | |
| Technical Information | |||
| Rating | 5.0 | 4.9 | |
| Total Reviews | 80 | 2,219 | |
| Launch Date | 1/26/2023 | 1/9/2026 | |
| SD Points | 32 | N/A | |
More Details About Returbo Returns & Exchanges
Product Description
Our app offers the ultimate post-purchase solution for your Shopify store, handling returns, exchanges, and complaints with autogenerated slips, automatic tracking, and seamless integration into your website. Boost your sales and improve customer satisfaction with our easy-to-use tools, offering hassle-free returns and exchanges.
AI Summary
Returbo is a Shopify app designed to streamline returns and exchanges for e-commerce businesses, offering a user-friendly interface and customizable features. The app simplifies the return process for customers with an easy-to-fill form and enables businesses to track return reasons, extract statistics, and manage exchanges independently, reducing manual workload and support tickets. Key strengths include seamless Shopify integration, quick setup, and responsive customer support, with notable features like PostNord QR code generation for hassle-free returns. The app improves operational efficiency, saves time, and helps retain revenue by minimizing lost sales. However, some users note onboarding delays when third-party shipping providers are involved, and there is room for enhanced data analysis for return trends. Despite these minor limitations, Returbo is a reliable solution for businesses seeking to optimize their return management process.
Support
For any questions, concerns, or assistance with Returbo Returns & Exchanges, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected]. Additionally, Returbo Returns & Exchanges offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
Returbo Returns & Exchanges Support Information In A Nutshell:
| Support Email: | [email protected] |
| Contact Number(s): | Not available |
| FAQ Page: | FAQ details |
| Privacy Policy: | Privacy details |
| Language Support: | English |
Integration
The list of top Shopify apps or features or software tools that Returbo Returns & Exchanges seamlessly integrates are given below:
Developer
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- Highly experienced and vetted team for successful app installation
- Assured support and guidance throughout the installation and beyond
- Customized services to meet unique business needs
- 30-day no questions asked refund policy
- Lowest pricing guaranteed (starts at just $10/hour)
Returbo Returns & Exchanges Q&A
How does the app handle returns?
It automates the return process with self-registration forms, auto-generated shipping labels, and real-time tracking, reducing manual work and improving customer experience.
Can customers exchange items easily?
Yes, the app simplifies exchanges by allowing direct swaps, store credit, or replacements, helping retain customers instead of losing them to refunds.
Does it support international returns?
The app works globally, supporting brands in the US, EU, and Nordics with multi-language forms and automated shipping label generation.
How are customers notified about returns?
Automated email and SMS updates keep customers informed at every step, ensuring transparency and reducing support inquiries.
Can I customize return policies?
Yes, you can set custom policies, return windows, and non-returnable items, tailoring the process to your business needs.
Is there a way to reduce refunds?
The app nudges customers toward exchanges or store credit instead of refunds, boosting retention and recovering lost revenue.
Does it integrate with my Shopify store?
Seamlessly! All features, from return forms to tracking, are embedded in your store for a unified customer experience.
Are return labels automated?
Yes, shipping labels are auto-generated and sent to customers, saving time and ensuring accuracy in the return process.
Customer Reviews
Returbo Returns & Exchanges has an overall rating of 4.9 stars from a total of 80 reviews on the Shopify app store. Of these, 79 (98.8%) are positive, 0 (0.0%) are neutral, and 1 (1.3%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
Vi är väldigt nöjda med Returbo. Det har blivit mycket enklare med hanteringen av returer och toppen att kunna erbjuda byten också. Dom är snabba på att svara och man får alltid bra support.
Vi är väldigt nöjda med Returbo. Det har blivit mycket enklare med hanteringen av returer och toppen att kunna erbjuda byten också. Dom är snabba på att svara och man får alltid bra support.
For us, this app is a rising star. It has helped us a lot while remaining very affordable.
For us, this app is a rising star. It has helped us a lot while remaining very affordable.
Riktigt bra service. Har gjort det enkelt för oss med den nya lagen.Rekommenderas varmt!
Riktigt bra service. Har gjort det enkelt för oss med den nya lagen.Rekommenderas varmt!
Smidig implementering som har förenklat vår returhantering! Enkelt att använda både för oss och för våra kunder.
Smidig implementering som har förenklat vår returhantering! Enkelt att använda både för oss och för våra kunder.
Returhantering är en viktig del av kundupplevelsen, men även för intern hantering och administration. Vi kan enkelt räkna hem en positiv ROI på att använda Returbo.
Returhantering är en viktig del av kundupplevelsen, men även för intern hantering och administration. Vi kan enkelt räkna hem en positiv ROI på att använda Returbo.
Video Demo and Screenshots
Product Video
Product Screenshots
Installation Steps
How to install Returbo Returns & Exchanges on your Shopify store
Find your app
Use filters like pricing, availability, and features to find the perfect match for your store's needs.
Get a personalized setup plan
Our team will create an installation plan based on your current store setup, goals, and requirements.
Install at your own pace
Perfect your store's functionality without the pressure to move on until you're ready.
Install in your Shopify Store
Returbo Returns & Exchanges FAQ's
How do I install the Returbo Returns & Exchanges Shopify app?
To install Returbo Returns & Exchanges app on your Shopify store, click on the Returbo Returns & Exchanges installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.
If you need our expert guidance to help you install Returbo Returns & Exchanges on your Shopify store, then contact us now.
What are the key features of Returbo Returns & Exchanges?
The key features offered by Returbo Returns & Exchanges to Shopify store owners are:
- ✅Replace return emails and spreadsheets with one branded return portal
- ✅Let customers resolve returns, exchanges and claims themselves
- ✅Shipping labels created and tracked automatically
- ✅Require photos and comments on every claim before it reaches your team
- ✅Offer an exchange or store credit before the refund is ever issued
Does Returbo Returns & Exchanges integrate with other Shopify apps or tools?
Yes, Returbo Returns & Exchanges seamlessly integrates with other Shopify apps or tools, such as Digital Return Form: Allow your customers to submit their requests themselves., Shipping Return Label: Automatically creates and sends the labels to your customers for you., Email Alerts: Continually update your customers during the process..
Is there a free trial available for Returbo Returns & Exchanges?
Yes, Returbo Returns & Exchanges offers 30 days free trial on all its paid plans.
What are the pricing plans for Returbo Returns & Exchanges?
The app offers 4 paid plans, which cost $89/month, $249/month, $479/month, $1124/month. The paid plans also come with a 30-day free trial period.
How does billing work for Returbo Returns & Exchanges?
Returbo Returns & Exchanges uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, Returbo Returns & Exchanges allows its subscribers to cancel or upgrade their subscription plan at any time.
Does Returbo Returns & Exchanges offer customer support? How can I get assistance?
Yes, Returbo Returns & Exchanges offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Additionally, Returbo Returns & Exchanges offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Is Returbo Returns & Exchanges compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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