Peek! ‑ Better Replay & Survey Shopify App
by CartKitRecord customer sessions, learn about your clients, and use flexible surveys to enhance your shop. Alternative to Heatmap & Google Analytics - Boost Sales & Improve SEO
4.8
(664)
NOIRÉGIMÈ, Nigeria
Excellent app! It’s very easy to use and has been extremely helpful for my store. I highly recommend it to anyone looking to improve their Shopify store.
Install in your Shopify Store
Peek! ‑ Better Replay & Survey Charts
Track Peek! ‑ Better Replay & Survey's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Pros and Cons
Pros and Cons of Peek! ‑ Better Replay & Survey
Pros
Free and Valuable Features: The app offers robust recording and visitor tracking capabilities at no cost, highly appreciated by users.
Customer Behavior Insights: Provides detailed recordings of visitor sessions, helping users understand navigation patterns and improve sales.
Easy Installation and Setup: Users frequently highlight the straightforward and quick installation process.
User-Friendly Interface: The app’s intuitive design and navigation make it accessible for all users.
Cons
Unexpected Charges: Some users report unauthorized or unclear deductions after the free trial period.
Incomplete Session Recordings: A few reviews mention missing or partial recordings, especially during purchases.
Screenshots
About the App
Alternative to Heatmap & Google Analytics - Boost Sales & Improve SEO
- Session recordings for UX analysis: Turn visitors into buyers. Watch complete session replays to understand user experience.
- Ecommerce Segmentation Insights: Simple insights and specific categories designed for better ease of understanding ecommerce
- Customer Surveys: Connect with your customers by using post-purchase surveys.
- Conversion Insights: Simple insights help understand why a landing page isn't getting conversions.
- Centralized feedback analysis: Collect survey responses in one place to gain a better understanding of user feedback.
Keywords
Key Features
- Watch full session recordings to analyze user behavior and improve UX.
- Gain ecommerce-specific insights with easy-to-read segmentation and analytics.
- Create post-purchase surveys to directly collect customer feedback.
Pricing
Peek! ‑ Better Replay & Survey Pricing Plans
FREE
$0/month
100 unique visitors/month
Session Recording
Shopify Integration
Ticket Support
GROWTH
$29/month
90 Day Free Trial
10,000 Unique Visitors/Mo
Custom Events
Custom Rules
Live Chat Support
Not sure which plan to pick? Discuss FREE or GROWTH plans with us, learn about custom pricing, or get a demo.
Here's an overview of Peek! ‑ Better Replay & Survey costs for each of the plan(s):
The app has 2 pricing plans: 1 free and 1 paid. The free plan(s) offered by Peek! ‑ Better Replay & Survey: (FREE). The paid plan(s) offered by Peek! ‑ Better Replay & Survey: (GROWTH).
The details of the plan(s) are outlined below:
FREE: This plan is free forever, incurring no subscription costs. It offers a wide range of features like 100 unique visitors/month, Session Recording, Shopify Integration, Ticket Support.
GROWTH: The GROWTH plan costs $29 and comes with a 90-day free trial period. The plan offers a host of features, including 90 Day Free Trial, 10,000 Unique Visitors/Mo, Custom Events, Custom Rules, Live Chat Support, +$10 per additional 5K unique visitors.
Peek! ‑ Better Replay & Survey Price Summary
| Pricing summary | Free plan available. Free trial available. |
| Total Pricing Plan(s) | 2 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 1 |
| Cost of Paid Plan(s) | $29 |
| Free trial available | Yes, for 90 day(s) |
Peek! ‑ Better Replay & Survey Shopify App Discounts
If you are looking for discounts on Peek! ‑ Better Replay & Survey app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with CartKit to secure better deals on the Peek! ‑ Better Replay & Survey app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
Testimonials
What our users say about Peek! ‑ Better Replay & Survey
“Excellent app! It’s very easy to use and has been extremely helpful for my store. I highly recommend it to anyone looking to improve their Shopify store.”
“Amazing and quick customer service ! They resolved my issue immediately. ”
“So far, it's been great. It does exactly what I need, and the trial period is generous enough to really test everything out before committing.”
Trusted By
Trusted by the best Shopify stores
NOIRÉGIMÈ
Nigeria
www.MyPorchSwings.com
United States
The Bark & Whisker Co
United States
Forever Fly Unlimited
United States
KJ Cozy Designs
United States
Calesk
United Kingdom
Bug Clinic
United States
Fynora
Sweden
Record customer sessions, learn about your clients, and use flexible surveys to enhance your shop.
Monitor user activities and behaviors
Change site visitors to buyers. Watch entire session videos to discover how users browse your website.
Tips to improve your store
Clear insights help understand why a landing page doesn't convert, or how successful a design is.
Surveys after purchase
Create and improve your relationship with your customers by using flexible surveys that give useful information.
Comparison
Top Peek! ‑ Better Replay & Survey Alternatives Detailed Comparison
The table below highlights the crucial differences between Peek! ‑ Better Replay & Survey and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 4.8(578 reviews) | 5.0(175 reviews) | |
| Developed by | CartKit | Ecom Parkour Limited | |
| Launch Date | 3/20/2019 | 10/18/2024 | |
| Pricing | Free, $29/month | Free | |
| Objective | Alternative to Heatmap & Google Analytics - Boost Sales & Improve SEO | Facebook Pixel & Meta Pixel (CAPI) with Feed & Catalog | |
| Categories | Analytics | Ads, Analytics | |
| Key Features & Highlights | |||
| Purpose | Record customer sessions, learn about your clients, and use flexible surveys to enhance your shop. | Capture conversions on Facebook platforms with our app using CAPI and essential metrics. | |
| Features List |
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| |
| Highlights | - |
| |
| User Reviews and Ratings | |||
| Recommended % | 94.5% | 97.9% | |
| Pros |
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| |
| Cons |
|
| |
| Pricing and Plans | |||
| Total Pricing Plans | 2 | 0 | |
| Free Plan | Available | Not available | |
| Free Trial | Yes, for 90 day(s) | No | |
| Technical Information | |||
| Rating | 4.8 | 5.0 | |
| Total Reviews | 664 | 117 | |
| Launch Date | 3/20/2019 | 10/18/2024 | |
| SD Points | 55 | 299 | |
More Details About Peek! ‑ Better Replay & Survey
Product Description
The tool allows you to monitor customer behaviors through session recordings, including their browser used, session length, location, and timestamp. It also provides the capacity to create short surveys for customer feedback, and to open direct communication lines for identifying and improving weak points in your store's performance.
AI Summary
This Shopify app provides session recording and customer behavior analysis tools, enabling store owners to track visitor interactions, identify navigation pain points, and optimize conversion paths. Its core functionality includes real-time session replays, which help pinpoint where users encounter difficulties or abandon carts. The app offers a free tier with basic features, making it accessible for small businesses, and includes responsive customer support. Strengths include ease of installation, intuitive interface, and actionable insights for improving UX and sales. However, some limitations exist: occasional incomplete session recordings, particularly during purchases, and unclear billing practices for premium tiers, with reports of unexpected charges. While the free version is widely praised, transitioning to paid plans has caused frustration due to lack of transparent communication about pricing structures. The app does not currently include heatmaps, a feature some users have requested. Despite these drawbacks, it remains a popular choice for its ability to deliver valuable behavioral data without performance slowdowns.
Support
For any questions, concerns, or assistance with Peek! ‑ Better Replay & Survey, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected].
Peek! ‑ Better Replay & Survey Support Information In A Nutshell:
| Support Email: | [email protected] |
| Contact Number(s): | Not available |
| FAQ Page: | Not available |
| Privacy Policy: | Privacy details |
| Language Support: | English |
Integration
The list of top Shopify apps or features or software tools that Peek! ‑ Better Replay & Survey seamlessly integrates are given below:
No integration details available.
Developer
Name: CartKit
Website: /partners/carlsapps
Address: 1250 Ave. Ponce De Leon, Suite 301 PMB #3002, San Juan, PR, 00907
Looking to install Peek! ‑ Better Replay & Survey app on your store?
ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.
Why Choose ShopDigest?
- Highly experienced and vetted team for successful app installation
- Assured support and guidance throughout the installation and beyond
- Customized services to meet unique business needs
- 30-day no questions asked refund policy
- Lowest pricing guaranteed (starts at just $10/hour)
Peek! ‑ Better Replay & Survey Q&A
How does this app help improve my store's UX?
It replays customer sessions to show how visitors navigate your site, helping you identify UX issues and optimize design for better conversions.
Can I get feedback from customers after purchase?
Yes, post-purchase surveys integrate seamlessly at checkout, letting you gather direct feedback to address pain points and improve satisfaction.
Does it track visitor location and behavior?
Yes, it records session details like location, browser, and duration, giving actionable insights to refine marketing and store performance.
Is there a free plan available?
Yes, the free plan supports 100 monthly visitors with session recordings and Shopify integration—ideal for small stores testing analytics.
How does it help reduce cart abandonment?
By analyzing session replays and checkout behavior, you can spot friction points and streamline the buying process for higher conversions.
Can I segment data for eCommerce insights?
Yes, it categorizes analytics specifically for online stores, making it easy to interpret visitor behavior and optimize sales strategies.
What’s included in the Growth plan?
For $29/month, track 10K visitors, set custom rules, and get live chat support—scalable for growing businesses.
How do surveys boost customer relationships?
Short, embedded surveys create direct communication, helping you understand needs and build trust by acting on feedback.
Customer Reviews
Peek! ‑ Better Replay & Survey has an overall rating of 4.7 stars from a total of 664 reviews on the Shopify app store. Of these, 628 (94.6%) are positive, 17 (2.6%) are neutral, and 19 (2.9%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
Excellent app! It’s very easy to use and has been extremely helpful for my store. I highly recommend it to anyone looking to improve their Shopify store.
Amazing and quick customer service ! They resolved my issue immediately.
So far, it's been great. It does exactly what I need, and the trial period is generous enough to really test everything out before committing.
The app is a great tool to have especially for a new business!
Customer service is very quick to answer. I haven't been able to use the app yet but am hopeful.Thank you
Video Demo and Screenshots
Product Screenshots
Installation Steps
How to install Peek! ‑ Better Replay & Survey on your Shopify store
Find your app
Use filters like pricing, availability, and features to find the perfect match for your store's needs.
Get a personalized setup plan
Our team will create an installation plan based on your current store setup, goals, and requirements.
Install at your own pace
Perfect your store's functionality without the pressure to move on until you're ready.
Install in your Shopify Store
Peek! ‑ Better Replay & Survey FAQ's
How do I install the Peek! ‑ Better Replay & Survey Shopify app?
To install Peek! ‑ Better Replay & Survey app on your Shopify store, click on the Peek! ‑ Better Replay & Survey installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.
If you need our expert guidance to help you install Peek! ‑ Better Replay & Survey on your Shopify store, then contact us now.
What are the key features of Peek! ‑ Better Replay & Survey?
The key features offered by Peek! ‑ Better Replay & Survey to Shopify store owners are:
- ✅Convert visitors into customers. Replay full session recordings to understand UX
- ✅Easy to read insights and ecommerce specific segmentation
- ✅Build a connection with your customers with post-purchase surveys
- ✅Easy to read insights take the guesswork out of why a landing is not converting
- ✅Centralize survey responses to better understand user feedback
Does Peek! ‑ Better Replay & Survey integrate with other Shopify apps or tools?
Yes, Peek! ‑ Better Replay & Survey seamlessly integrates with other Shopify apps or tools, such as Turn visitors into buyers. Watch complete session replays to understand user experience., Simple insights and specific categories designed for better ease of understanding ecommerce, Connect with your customers by using post-purchase surveys..
Is there a free trial available for Peek! ‑ Better Replay & Survey?
Yes, Peek! ‑ Better Replay & Survey offers 90 days free trial on all its paid plans.
What are the pricing plans for Peek! ‑ Better Replay & Survey?
The app has 2 pricing plans: 1 free and 1 paid. The paid plan costs $29/month, and comes with a 90-day free trial period.
How does billing work for Peek! ‑ Better Replay & Survey?
Peek! ‑ Better Replay & Survey uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, Peek! ‑ Better Replay & Survey allows its subscribers to cancel or upgrade their subscription plan at any time.
Does Peek! ‑ Better Replay & Survey offer customer support? How can I get assistance?
Yes, Peek! ‑ Better Replay & Survey offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Is Peek! ‑ Better Replay & Survey compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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