Relocate+ Order Editing Shopify App
by Crowd ControlStop shipping mistakes with a self-service tool designed for pre-orders, address updates, and typo corrections. A self-service tool for changing addresses saves both time and money.
5.0
(42)
Oscha Slings, United Kingdom
App does what we need and is a reasonable price. Don't think I've ever had an app team go so above and beyond to get it working as we needed! Jason was chatting with another app team to get emails all working right and he fixed the code as needed.
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Relocate+ Order Editing Charts
Track Relocate+ Order Editing's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Pros and Cons
Pros and Cons of Relocate+ Order Editing
Pros
Time-Saving for Customer Support: Significant reduction in manual address change requests and customer service tickets.
Self-Service Convenience: Customers can easily edit their own shipping addresses, reducing errors and improving satisfaction.
Responsive Customer Support: Quick and helpful assistance from the support team, including bug fixes and feature requests.
Seamless Integration: Works well with third-party platforms like ShipStation, MintSoft, and Mailchimp.
Cons
Initial Setup Complexity: Some users noted a need for minor coding during installation.
Screenshots
About the App
A self-service tool for changing addresses saves both time and money.
- Order Restrictions: Prevent editing or canceling orders that include specific products.
- Checkout Time Limit: Restrict the time period for modifying an order after checkout.
- Order Modification Limit: Set a deadline for making changes to orders with certain products.
- Order Identification: Easily find changed orders with order tags.
Keywords
Key Features
- Allow customers to edit shipping addresses and rates without support contact.
- Enable customers to add or remove products from orders independently.
- Set conditional rules to control what order changes are permitted.
Pricing
Relocate+ Order Editing Pricing Plans
Free
$0/month
Enable one type of order editing
Unlimited edits for your chosen type
Shipping address and rate changes
Add/remove or edit products in orders
Order cancellations
Basic
$19/month
Unlimited order editing
Enable edits to shipping details
Items can be added, removed, or edited
Allow order cancellations
Order note editing
Advanced
$39/month
Unlimited order editing
Time-based editing windows
Limit edits by product and order filters
Disable the ability to remove items from
Monitor order editing with change logs
Not sure which plan to pick? Discuss Free or Basic plans with us, learn about custom pricing, or get a demo.
Here's an overview of Relocate+ Order Editing costs for each of the plan(s):
The app has 3 pricing plans: 1 free and 2 paid. The free plan(s) offered by Relocate+ Order Editing: (Free). The paid plan(s) offered by Relocate+ Order Editing: (Basic, Advanced).
The details of the plan(s) are outlined below:
Free: This plan is free forever, incurring no subscription costs. It offers a wide range of features like Enable one type of order editing, Unlimited edits for your chosen type, Shipping address and rate changes, Add/remove or edit products in orders, Order cancellations, Edit order notes and gift messages.
Basic: The Basic plan costs $19 and has no free trial period. The plan offers a host of features, including Unlimited order editing, Enable edits to shipping details, Items can be added, removed, or edited, Allow order cancellations, Order note editing, Edited orders are automatically tagged.
Advanced: The Advanced plan costs $39 and comes with a 7-day free trial period. The plan offers a host of features, including Unlimited order editing, Time-based editing windows, Limit edits by product and order filters, Disable the ability to remove items from, Monitor order editing with change logs, Priority support from US-based team, White glove on-boarding, Dedicated US-based account manager.
Relocate+ Order Editing Price Summary
| Pricing summary | Free plan available. Free trial available. |
| Total Pricing Plan(s) | 3 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 2 |
| Cost of Paid Plan(s) | $19, $39 |
| Free trial available | Yes, for 7 day(s) |
For further information regarding Relocate+ Order Editing app pricing plans, see the official website.
Relocate+ Order Editing Shopify App Discounts
If you are looking for discounts on Relocate+ Order Editing app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Crowd Control to secure better deals on the Relocate+ Order Editing app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
Testimonials
What our users say about Relocate+ Order Editing
“App does what we need and is a reasonable price. Don't think I've ever had an app team go so above and beyond to get it working as we needed! Jason was chatting with another app team to get emails all working right and he fixed the code as needed. ”
“Tons of customization for such a lightweight and affordable app. Customer support has been fast and helpful! When we've reached out with issues, we get customized advice based on our actual setup, rather than a boilerplate answer or simply a link to docs.”
“CC Relocate+ has been a great addition to our Shopify store. It gives customers an easy way to update their order information after checkout, (we have preorders) which lets customers update well after purcahse and closer to the time we are shipping Also - Jason is fantastic. He’s extremely responsive, helpful, and quick to look into any questions or issues that come up. That level of support makes a huge difference - and hoenstly makes the difference between a good and bad experienceDefinitely recommended for any Shopify store that needs post order address changes”
Trusted By
Trusted by the best Shopify stores
Oscha Slings
United Kingdom
Mockingbird
United States
CMD-Collectibles
United States
RocketMags
United States
Moose Labs LLC
United States
Tabu
United States
PURE MAMA Skincare
New Zealand
RANGER STATION
United States
Stop shipping mistakes with a self-service tool designed for pre-orders, address updates, and typo corrections.
Make Customer Service Easier
Address editing lets customers make changes themselves, reducing emails for help and allowing you to focus on more important tasks.
Reduce your mailing costs
Stop wasting money on postage for packages that won't be delivered because of incorrect addresses.
Prevent Stock Shortage
Mistakes in shipping cause product and money loss. Allowing customers to change their shipping details saves both time and cash.
Comparison
Top Relocate+ Order Editing Alternatives Detailed Comparison
The table below highlights the crucial differences between Relocate+ Order Editing and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 5.0(41 reviews) | 4.6(233 reviews) | |
| Developed by | Crowd Control | Cleverific, Inc | |
| Launch Date | 4/9/2021 | 2/26/2014 | |
| Pricing | Free, $19/month, $39/month | $59/month, $119/month, $359/month | |
| Objective | A self-service tool for changing addresses saves both time and money. | Enhance customer experience by improving order editing. | |
| Categories | Helpdesk, Order editing | Order editing, Helpdesk | |
| Key Features & Highlights | |||
| Purpose | Stop shipping mistakes with a self-service tool designed for pre-orders, address updates, and typo corrections. | Change any order details such as price, shipping and tax, and allow customers to modify their orders according to your rules. | |
| Features List |
|
| |
| Highlights | - | - | |
| User Reviews and Ratings | |||
| Recommended % | 100.0% | 89.3% | |
| Pros |
|
| |
| Cons |
|
| |
| Pricing and Plans | |||
| Total Pricing Plans | 3 | 3 | |
| Free Plan | Available | Not available | |
| Free Trial | Yes, for 7 day(s) | Yes, for 14 day(s) | |
| Technical Information | |||
| Rating | 5.0 | 4.6 | |
| Total Reviews | 42 | 233 | |
| Launch Date | 4/9/2021 | 2/26/2014 | |
| SD Points | 24 | 17 | |
More Details About Relocate+ Order Editing
Product Description
Relocate is a service that allows customers to modify the address or cancel orders that haven't been fulfilled, reducing customer service requests, lost parcels, and excess postage costs. This tool is accessible via the order status page, order confirmation email or their store account, and is especially useful for pre-orders, shipping delays and typos, with adjustable restrictions based on various product and order factors.
AI Summary
The app enables Shopify store customers to self-edit shipping addresses and order details before fulfillment, reducing manual intervention and support tickets. Its core functionality includes seamless integration with order status pages, account portals, and third-party logistics platforms like ShipStation and MintSoft, ensuring updates are automatically reflected across systems. Strengths include a user-friendly interface, responsive customer support, and compatibility with pre-order and crowdfunding models where address changes are frequent. The app is free, offers customization options, and significantly cuts operational costs by minimizing staff involvement in address corrections. However, initial setup may require minor technical adjustments, such as coding for widget placement. While highly effective for address management, its utility is primarily limited to unfulfilled orders, and some stores may need additional features for broader order modifications. Overall, it is a reliable solution for streamlining shipping logistics and improving customer autonomy.
Support
For any questions, concerns, or assistance with Relocate+ Order Editing, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected]. Additionally, Relocate+ Order Editing offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
Language Support
Details of the Relocate+ Order Editing app are available in various languages on the Shopify app store, including Czech, Danish, German, Spanish, French, Croatian, Indonesian, Italian, Lithuanian, Hungarian, Malay, Dutch, Norwegian (Bokmål), Polish, Portuguese (Brazil), Portuguese (Portugal), Romanian, Slovak, Slovenian, Finnish, Swedish, Vietnamese, Turkish, Greek, Bulgarian, Russian, Hindi, Thai, Chinese (Traditional), Chinese (Simplified), Japanese, and Korean.
Relocate+ Order Editing Support Information In A Nutshell:
| Support Email: | [email protected] |
| Contact Number(s): | Not available |
| FAQ Page: | FAQ details |
| Privacy Policy: | Privacy details |
| Language Support: | Czech, Danish, German, English, Spanish, French, Croatian, Indonesian, Italian, Lithuanian, Hungarian, Malay, Dutch, Norwegian (Bokmål), Polish, Portuguese (Brazil), Portuguese (Portugal), Romanian, Slovak, Slovenian, Finnish, Swedish, Vietnamese, Turkish, Greek, Bulgarian, Russian, Hindi, Thai, Chinese (Traditional), Chinese (Simplified), Japanese, and Korean |
Integration
The list of top Shopify apps or features or software tools that Relocate+ Order Editing seamlessly integrates are given below:
Developer
Name: Crowd Control
Website: /partners/developer-bab9c49c13d31d6b
Address: 66 S Main St, Unit 367, Salt Lake City, UT, 84101
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Customer Reviews
Relocate+ Order Editing has an overall rating of 5.0 stars from a total of 42 reviews on the Shopify app store. Of these, 42 (100.0%) are positive, 0 (0.0%) are neutral, and 0 (0.0%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
App does what we need and is a reasonable price. Don't think I've ever had an app team go so above and beyond to get it working as we needed! Jason was chatting with another app team to get emails all working right and he fixed the code as needed.
Tons of customization for such a lightweight and affordable app. Customer support has been fast and helpful! When we've reached out with issues, we get customized advice based on our actual setup, rather than a boilerplate answer or simply a link to docs.
CC Relocate+ has been a great addition to our Shopify store. It gives customers an easy way to update their order information after checkout, (we have preorders) which lets customers update well after purcahse and closer to the time we are shipping Also - Jason is fantastic. He’s extremely responsive, helpful, and quick to look into any questions or issues that come up. That level of support makes a huge difference - and hoenstly makes the difference between a good and bad experienceDefinitely recommended for any Shopify store that needs post order address changes
Absolutely vital app that works perfectly. Makes my life easier by allowing customers to make changes that otherwise my customer service team would have to make. Customers love it too! Support is super responsive. This is a no brainer.
UPDATE: After 1 year of use, this app is still great, and the support is still fantastic! Thanks so much! ~~ This app has significantly reduced the number of customer service issues we encounter. Allowing customers to quickly adjust their address or change products has been a game-changer and a time-saver. Set up was a snap, and the customer service is excellent. They are quick to implement new ideas and product suggestions. I can't recommend this app highly enough! Thanks for giving me my time back and saving me from customer service messages!
Video Demo and Screenshots
Product Screenshots
Installation Steps
How to install Relocate+ Order Editing on your Shopify store
Find your app
Use filters like pricing, availability, and features to find the perfect match for your store's needs.
Get a personalized setup plan
Our team will create an installation plan based on your current store setup, goals, and requirements.
Install at your own pace
Perfect your store's functionality without the pressure to move on until you're ready.
Install in your Shopify Store
Relocate+ Order Editing FAQ's
How do I install the Relocate+ Order Editing Shopify app?
To install Relocate+ Order Editing app on your Shopify store, click on the Relocate+ Order Editing installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.
If you need our expert guidance to help you install Relocate+ Order Editing on your Shopify store, then contact us now.
What are the key features of Relocate+ Order Editing?
The key features offered by Relocate+ Order Editing to Shopify store owners are:
- ✅Reduce support tickets: let customers fix addresses, edit products, or cancel.
- ✅Set exact time limits and rules to control what can be changed.
- ✅Allow shoppers to swap variants or add and remove items before shipping.
- ✅Automatically capture payments for order upgrades or shipping differences.
- ✅Connects seamlessly with ShipStation, Recharge, and other essential tools.
Does Relocate+ Order Editing integrate with other Shopify apps or tools?
Yes, Relocate+ Order Editing seamlessly integrates with other Shopify apps or tools, such as Prevent editing or canceling orders that include specific products., Restrict the time period for modifying an order after checkout., Set a deadline for making changes to orders with certain products..
Is there a free trial available for Relocate+ Order Editing?
Yes, Relocate+ Order Editing offers 7 days free trial on all its paid plans.
What are the pricing plans for Relocate+ Order Editing?
The app has 3 pricing plans: 1 free and 2 paid. The paid plans cost $19/month, $39/month, and come with a 7-day free trial period.
How does billing work for Relocate+ Order Editing?
Relocate+ Order Editing uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, Relocate+ Order Editing allows its subscribers to cancel or upgrade their subscription plan at any time.
Does Relocate+ Order Editing offer customer support? How can I get assistance?
Yes, Relocate+ Order Editing offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Additionally, Relocate+ Order Editing offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Is Relocate+ Order Editing compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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