Hulk NPS Post Purchase Survey Shopify App
by HulkAppsThe Post Purchase Survey app is ideal for collecting customer feedback after they've made a purchase. Collect important customer feedback with the Post Purchase app.
4.8
(103)
Hoppy's Garden Art, United States
Great looking app, and when I had an issue with launching it, the support team was very responsive! Thumbs up!
Install in your Shopify Store
Hulk NPS Post Purchase Survey Charts
Track Hulk NPS Post Purchase Survey's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Pros and Cons
Pros and Cons of Hulk NPS Post Purchase Survey
Pros
Ease of Use: The app is straightforward to set up and use, with many users highlighting its simplicity and intuitive design.
Customization Options: Users appreciate the ability to tailor surveys with multiple-choice or free-text questions to fit their needs.
Effective Customer Support: Many reviews praise the quick and helpful responses from the support team when issues arise.
High Response Rate: The app consistently generates a high volume of customer feedback, providing valuable insights.
Cons
Limited Analytics Visualization: Several users note the lack of built-in graphical tools (e.g., pie charts) to visualize survey data easily.
Occasional Technical Glitches: A few reviews mention issues like dashboard loading problems or form malfunctions after updates.
Screenshots
About the App
Collect important customer feedback with the Post Purchase app.
- App Installation: Install the Post Purchase Survey app with one click and monitor customer reviews.
- Rapid Insight Collection: Get useful information in less than 30 seconds and ensure customer happiness.
- Boosting Survey Responses: Include a survey on the Thank You page after purchase to increase response rates.
- Feedback Analytics: Use our analytics dashboard to quickly respond to feedback after your purchase.
- Conditional Logic Surveys: Make interactive surveys after a purchase using the Conditional Logic function.
Keywords
Key Features
- Install and start tracking customer feedback with just one click.
- Collect valuable insights in under 30 seconds to ensure satisfaction.
- Embed surveys on the Thank You page to boost response rates.
Pricing
Hulk NPS Post Purchase Survey Pricing Plans
Development Plan
$0/month
Free for all partner development stores
Test the app on development store
Pro Plan
$25/month
Unlimited Responses
White Labeled Forms (No Watermarks)
Export Responses as CSV
Required/Optional Field
Survey Statistics
Not sure which plan to pick? Discuss Development Plan or Pro Plan plans with us, learn about custom pricing, or get a demo.
Here's an overview of Hulk NPS Post Purchase Survey costs for each of the plan(s):
The app has 2 pricing plans: 1 free and 1 paid. The free plan(s) offered by Hulk NPS Post Purchase Survey: (Development Plan). The paid plan(s) offered by Hulk NPS Post Purchase Survey: (Pro Plan).
The details of the plan(s) are outlined below:
Development Plan: This plan is free forever, incurring no subscription costs. It offers a wide range of features like Free for all partner development stores, Test the app on development store.
Pro Plan: The Pro Plan plan costs $25 and comes with a 1-day free trial period. The plan offers a host of features, including Unlimited Responses, White Labeled Forms (No Watermarks), Export Responses as CSV, Required/Optional Field, Survey Statistics, Conditional Logic.
Hulk NPS Post Purchase Survey Price Summary
| Pricing summary | Free plan available. Free trial available. |
| Total Pricing Plan(s) | 2 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 1 |
| Cost of Paid Plan(s) | $25 |
| Free trial available | Yes, for 1 day(s) |
For further information regarding Hulk NPS Post Purchase Survey app pricing plans, see the official website.
Hulk NPS Post Purchase Survey Shopify App Discounts
If you are looking for discounts on Hulk NPS Post Purchase Survey app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with HulkApps to secure better deals on the Hulk NPS Post Purchase Survey app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
Testimonials
What our users say about Hulk NPS Post Purchase Survey
“Great looking app, and when I had an issue with launching it, the support team was very responsive! Thumbs up!”
“Just installed this app. I had some questions and their customer service agent, Juan, was very quick to help me through several questions I had. I had my survey up and running within minutes! I am excited to use their post purchase survey to improve my customer service and flush out trouble spots. ”
“They responded pretty fast on the chat and the process was super easy. Christian helped us installing the app as we needed to upgrade our thank you page for the app to work. Thank you!”
Trusted By
Trusted by the best Shopify stores
Hoppy's Garden Art
United States
Ellie and Mac
United States
Abacus Sportswear US
United States
Anthos Crafts
Greece
Royal Mallard
United States
The Real Leather Company
United Kingdom
Moccamaster USA
United States
Gozney US
United States
The Post Purchase Survey app is ideal for collecting customer feedback after they've made a purchase.
Important Customer Understanding
Net Promoter Score is quick to finish and easily integrates into your Order Status or Checkout Page.
Personalize Your Questionnaire
Ask your customers directly for feedback after their purchase and where they found out about you.
Concentrate on Sales Outlets
The data can show which sales channels are doing well so more budget and effort can be assigned to them.
Comparison
Top Hulk NPS Post Purchase Survey Alternatives Detailed Comparison
The table below highlights the crucial differences between Hulk NPS Post Purchase Survey and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 4.8(64 reviews) | 4.9(412 reviews) | |
| Developed by | HulkApps | Qikify Design | |
| Launch Date | 8/29/2019 | 8/21/2019 | |
| Pricing | Free, $25/month | Free, $5.99/month, $7.99/month | |
| Objective | Collect important customer feedback with the Post Purchase app. | Form for contact, pre-order, form creator, and personalized field form. | |
| Categories | Forms, Surveys | Forms, Surveys | |
| Key Features & Highlights | |||
| Purpose | The Post Purchase Survey app is ideal for collecting customer feedback after they've made a purchase. | Make forms to gather leads, enhance customer service, and increase sales without any coding. | |
| Features List |
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| |
| Highlights | - | - | |
| User Reviews and Ratings | |||
| Recommended % | 94.4% | 97.9% | |
| Pros |
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| Cons |
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| Pricing and Plans | |||
| Total Pricing Plans | 2 | 3 | |
| Free Plan | Available | Available | |
| Free Trial | Yes, for 1 day(s) | Yes, for 7 day(s) | |
| Technical Information | |||
| Rating | 4.8 | 4.9 | |
| Total Reviews | 103 | 471 | |
| Launch Date | 8/29/2019 | 8/21/2019 | |
| SD Points | 2 | 79 | |
More Details About Hulk NPS Post Purchase Survey
Product Description
The HulkApps NPS Post Purchase Survey app allows users to create custom surveys and gather customer feedback to improve satisfaction and loyalty. Businesses can utilize the collected data from these surveys to make informed decisions.
AI Summary
This Shopify app is a free, lightweight tool designed to collect post-purchase customer feedback, offering customizable surveys with multiple-choice or free-text options. It excels in simplicity, quick setup, and seamless integration, enabling merchants to gather actionable insights on customer preferences, marketing attribution, and shopping experience pain points. Key strengths include its intuitive interface, high response rates, and efficient customer support, which resolves issues promptly. The app allows data export for further analysis and supports multilingual customization, though some users note limitations in built-in analytics, such as the lack of visual data representations like charts or graphs. A few reported occasional technical glitches, such as dashboard loading issues or form malfunctions after updates, though these are typically resolved with support assistance. While the app is highly effective for basic feedback collection, advanced features like automated survey filtering or enhanced analytics may require a paid upgrade. Overall, it provides significant value for businesses seeking straightforward, cost-free customer insights.
Support
For any questions, concerns, or assistance with Hulk NPS Post Purchase Survey, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected].
Language Support
Details of the Hulk NPS Post Purchase Survey app are available in various languages on the Shopify app store, including Danish, German, Finnish, French, Italian, Japanese, Korean, Norwegian (Bokmål), Dutch, Portuguese (Portugal), Portuguese (Brazil), Thai, Turkish, Chinese (Simplified), Chinese (Traditional), Polish, Swedish, Czech, and Spanish.
Hulk NPS Post Purchase Survey Support Information In A Nutshell:
| Support Email: | [email protected] |
| Contact Number(s): | Not available |
| FAQ Page: | Not available |
| Privacy Policy: | Privacy details |
| Language Support: | Danish, German, English, Finnish, French, Italian, Japanese, Korean, Norwegian (Bokmål), Dutch, Portuguese (Portugal), Portuguese (Brazil), Thai, Turkish, Chinese (Simplified), Chinese (Traditional), Polish, Swedish, Czech, and Spanish |
Integration
The list of top Shopify apps or features or software tools that Hulk NPS Post Purchase Survey seamlessly integrates are given below:
Developer
Name: HulkApps
Website: /partners/hulk-code
Address: 1 Kingdom Street, Paddington Central, London, ENG, W2 6BD
Looking to install Hulk NPS Post Purchase Survey app on your store?
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Why Choose ShopDigest?
- Highly experienced and vetted team for successful app installation
- Assured support and guidance throughout the installation and beyond
- Customized services to meet unique business needs
- 30-day no questions asked refund policy
- Lowest pricing guaranteed (starts at just $10/hour)
Hulk NPS Post Purchase Survey Q&A
How does this app help improve customer satisfaction?
It lets you create post-purchase surveys to gather feedback, measure Net Promoter Score (NPS), and identify areas for improvement, helping you enhance customer loyalty and experience.
Can I customize the survey design?
Yes, you can personalize fonts, colors, and layouts using custom CSS or a drag-and-drop editor, ensuring the survey matches your brand’s look and feel.
What types of surveys can I create?
You can design checkout surveys, product feedback forms, exit surveys, and NPS surveys to understand customer experiences at different touchpoints.
How quickly can I collect customer insights?
The app captures feedback in under 30 seconds, allowing you to analyze responses promptly and take action to improve satisfaction.
Is there a free plan available?
Yes, a free development plan lets you test the app on partner stores, while paid plans offer advanced features like analytics and white labeling.
How does the analytics dashboard help?
It provides real-time survey data, helping you track trends, identify high-performing sales channels, and make data-driven decisions to boost retention.
Can I embed surveys on my thank-you page?
Absolutely! Embedding surveys post-purchase increases response rates by capturing feedback while the customer experience is still fresh.
Does the app support conditional logic?
Yes, dynamic surveys adapt based on user responses, making them more relevant and improving the quality of feedback collected.
Who should use this app?
Ecommerce businesses seeking to measure customer satisfaction, refine marketing strategies, and improve retention through actionable post-purchase insights.
Can I export survey responses?
Paid plans allow CSV exports, making it easy to analyze data externally or share insights with your team.
Customer Reviews
Hulk NPS Post Purchase Survey has an overall rating of 4.8 stars from a total of 103 reviews on the Shopify app store. Of these, 98 (95.1%) are positive, 2 (1.9%) are neutral, and 3 (2.9%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
Great looking app, and when I had an issue with launching it, the support team was very responsive! Thumbs up!
Great looking app, and when I had an issue with launching it, the support team was very responsive! Thumbs up!
Just installed this app. I had some questions and their customer service agent, Juan, was very quick to help me through several questions I had. I had my survey up and running within minutes! I am excited to use their post purchase survey to improve my customer service and flush out trouble spots.
They responded pretty fast on the chat and the process was super easy. Christian helped us installing the app as we needed to upgrade our thank you page for the app to work. Thank you!
Great app, very useful and simple. Very quick and efficient service. And it is free!
Great app, very useful and simple. Very quick and efficient service. And it is free!
This app works perfectly and does what it says. We get lots of feedback on our post purchase survey, which has helped steer our business to new opportunities!
Video Demo and Screenshots
Product Screenshots
Installation Steps
How to install Hulk NPS Post Purchase Survey on your Shopify store
Find your app
Use filters like pricing, availability, and features to find the perfect match for your store's needs.
Get a personalized setup plan
Our team will create an installation plan based on your current store setup, goals, and requirements.
Install at your own pace
Perfect your store's functionality without the pressure to move on until you're ready.
Install in your Shopify Store
Hulk NPS Post Purchase Survey FAQ's
How do I install the Hulk NPS Post Purchase Survey Shopify app?
To install Hulk NPS Post Purchase Survey app on your Shopify store, click on the Hulk NPS Post Purchase Survey installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.
If you need our expert guidance to help you install Hulk NPS Post Purchase Survey on your Shopify store, then contact us now.
What are the key features of Hulk NPS Post Purchase Survey?
The key features offered by Hulk NPS Post Purchase Survey to Shopify store owners are:
- ✅Run post purchase surveys on Checkout, Thank You and Order Status pages.
- ✅Conditional logic personalizes each survey question based on prior answers.
- ✅NPS and rating scores reveal customer satisfaction, behavior & preferences.
- ✅Build surveys with drop-downs, radio buttons, checkboxes, text & steppers.
- ✅Export responses or sync survey answers to Slack and Google Sheets.
Does Hulk NPS Post Purchase Survey integrate with other Shopify apps or tools?
Yes, Hulk NPS Post Purchase Survey seamlessly integrates with other Shopify apps or tools, such as Install the Post Purchase Survey app with one click and monitor customer reviews., Get useful information in less than 30 seconds and ensure customer happiness., Include a survey on the Thank You page after purchase to increase response rates..
Is there a free trial available for Hulk NPS Post Purchase Survey?
Yes, Hulk NPS Post Purchase Survey offers 1 days free trial on all its paid plans.
What are the pricing plans for Hulk NPS Post Purchase Survey?
The app has 2 pricing plans: 1 free and 1 paid. The paid plan costs $25/month, and comes with a 1-day free trial period.
How does billing work for Hulk NPS Post Purchase Survey?
Hulk NPS Post Purchase Survey uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, Hulk NPS Post Purchase Survey allows its subscribers to cancel or upgrade their subscription plan at any time.
Does Hulk NPS Post Purchase Survey offer customer support? How can I get assistance?
Yes, Hulk NPS Post Purchase Survey offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Is Hulk NPS Post Purchase Survey compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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