OrderEditing.com Shopify App
by Order EditingSelf-service alterations can reduce expenses, improve customer experience, and raise the average order value. Let shoppers edit address, edit orders, cancel order, & upsell
5.0
(241)
Just Ingredients, United States
Order Editing has become an important part of our customer journey. On boarding the app and service was so easy! I really appreciate Lachie and the team taking the time to test with us before going live. Using Order Editing has already saved hours of work for our team and helped customers have an exceptional purchasing experience.
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OrderEditing.com Charts
Track OrderEditing.com's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Pros and Cons
Pros and Cons of OrderEditing.com
Pros
Efficiency in Order Management: Significant reduction in customer service tickets by enabling self-service order edits, saving time and resources.
Revenue Boost: Increased upsell opportunities and higher average order value through post-purchase add-ons.
Address Validation: Effective reduction in incorrect shipping addresses, minimizing fulfillment errors and costs.
Seamless Integration: Easy setup and smooth integration with Shopify and third-party logistics (3PL) systems.
Cons
Minor Bugs: Occasional technical issues reported, though quickly addressed by support.
Limited Upsell Customization: Some users noted room for improvement in upsell feature flexibility.
Screenshots
About the App
Let shoppers edit address, edit orders, cancel order, & upsell
- Increase order value: Boost your average sale by suggesting products that customers desire to purchase.
- Pre-Shipment Modifications: Change the address, variant, contact details, and product before shipment by yourself.
- Carrier Address Recommendations: Decrease missed deliveries by using carrier-approved shipping address suggestions.
- Seamless Integration: As easy as switching on one setting to connect with your 3PL or WMS.
- Refund Policy: Return order downgrades to gift card or store credit.
Keywords
Key Features
- Customers can edit orders independently without needing support assistance.
- Automatically suggests additional products to increase order value post-purchase.
- Validates shipping addresses to reduce failed deliveries before dispatch.
Pricing
OrderEditing.com Pricing Plans
100-2,500 orders
$99/month
Access to every feature
One Click Upsell (replace $100/mo apps)
+ Unlimited Order Editing Self-service
+ Address Validation (replaces apps)
+ Checkout Upsell (replace $100/mo apps)
2,500-5,000 orders
$199/month
Access to every feature
One Click Upsell (replace $150/mo apps)
+ Unlimited Order Editing Self-service
+ Address Validation (replaces apps)
Access to every integration
5000-10,000 orders
$399/month
Access to every feature
One Click Upsell (replace $400/mo apps)
+ Unlimited Order Editing Self-service
+ Address Validation (replaces apps)
Access to every integration
10-20,000 orders
$599/month
Access to every feature
One Click Upsell (replace $400/mo apps)
+ Unlimited Order Editing Self-service
+ Address Validation (replaces apps)
Access to every integration
Not sure which plan to pick? Discuss 100-2,500 orders or 2,500-5,000 orders plans with us, learn about custom pricing, or get a demo.
Here's an overview of OrderEditing.com costs for each of the plan(s):
The app offers 4 paid plan(s). The paid plan(s) offered by OrderEditing.com: (100-2,500 orders, 2,500-5,000 orders, 5000-10,000 orders, 10-20,000 orders).
The details of the plan(s) are outlined below:
100-2,500 orders: The 100-2,500 orders plan costs $99 and comes with a 7-day free trial period. The plan offers a host of features, including Access to every feature, One Click Upsell (replace $100/mo apps), + Unlimited Order Editing Self-service, + Address Validation (replaces apps), + Checkout Upsell (replace $100/mo apps), Access to every integration, Confirmation emails resent after edits, Optional address validation $0.01-$0.03.
2,500-5,000 orders: The 2,500-5,000 orders plan costs $199 and comes with a 14-day free trial period. The plan offers a host of features, including Access to every feature, One Click Upsell (replace $150/mo apps), + Unlimited Order Editing Self-service, + Address Validation (replaces apps), Access to every integration, Slack support w/ Founders!, Free onboarding, Optional address validation $0.01-$0.03.
5000-10,000 orders: The 5000-10,000 orders plan costs $399 and comes with a 14-day free trial period. The plan offers a host of features, including Access to every feature, One Click Upsell (replace $400/mo apps), + Unlimited Order Editing Self-service, + Address Validation (replaces apps), Access to every integration, Slack support w/ Founders!, Free onboarding, Optional address validation $0.01-$0.03.
10-20,000 orders: The 10-20,000 orders plan costs $599 and comes with a 14-day free trial period. The plan offers a host of features, including Access to every feature, One Click Upsell (replace $400/mo apps), + Unlimited Order Editing Self-service, + Address Validation (replaces apps), Access to every integration, Slack support w/ Founders!, Free onboarding + 24/7 support via slack, Optional address validation $0.01-$0.03.
OrderEditing.com Price Summary
| Pricing summary | From $99/month. Free trial available. |
| Total Pricing Plan(s) | 4 |
| Number of free plan(s) | 0 |
| Number of paid plan(s) | 4 |
| Cost of Paid Plan(s) | $99, $199, $399, $599 |
| Free trial available | Yes, for 14 day(s) |
For further information regarding OrderEditing.com app pricing plans, see the official website.
OrderEditing.com Shopify App Discounts
If you are looking for discounts on OrderEditing.com app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Order Editing to secure better deals on the OrderEditing.com app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
Testimonials
What our users say about OrderEditing.com
“Order Editing has become an important part of our customer journey. On boarding the app and service was so easy! I really appreciate Lachie and the team taking the time to test with us before going live. Using Order Editing has already saved hours of work for our team and helped customers have an exceptional purchasing experience.”
“great experience! i feel like it is capturing the customer at just the right moment for up-sell., and in addition it has been super helpful for customers to change their orders. would recommend!”
“Customer service 100/10, support + app functionality has been top notch. Customer service tickets have decreased, also increased ROI from each checkout. Shout out ben, pauly and hamish for the incredible support”
Trusted By
Trusted by the best Shopify stores
Just Ingredients
United States
Ere Perez Natural Cosmetics
Australia
Camile & Stone
Australia
Bondi Meal Prep
Australia
WorkwearHub
Australia
Flo & Frankie
New Zealand
Assembly Label
Australia
WORKLAD
Australia
Comparison
Top OrderEditing.com Alternatives Detailed Comparison
The table below highlights the crucial differences between OrderEditing.com and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 5.0(300 reviews) | 5.0(108 reviews) | |
| Developed by | Order Editing | Untechnickle | |
| Launch Date | 5/1/2023 | 11/11/2024 | |
| Pricing | $99/month, $199/month, $399/month, $599/month | Free, $49/month, $149/month | |
| Objective | Let shoppers edit address, edit orders, cancel order, & upsell | Buyers edit orders, cancel order, edit address & EU withdrawal | |
| Categories | Order editing, Upsell and cross-sell | Order editing, Upsell and cross-sell | |
| Key Features & Highlights | |||
| Purpose | Self-service alterations can reduce expenses, improve customer experience, and raise the average order value. | Self-service order editing app trusted by world-class brands. More sales, higher AOV, fewer tickets. | |
| Features List |
|
| |
| Highlights |
| - | |
| User Reviews and Ratings | |||
| Recommended % | 99.4% | 100.0% | |
| Pros |
|
| |
| Cons |
|
| |
| Pricing and Plans | |||
| Total Pricing Plans | 4 | 3 | |
| Free Plan | Not available | Available | |
| Free Trial | Yes, for 7 day(s) | Yes, for 7 day(s) | |
| Technical Information | |||
| Rating | 5.0 | 5.0 | |
| Total Reviews | 241 | 73 | |
| Launch Date | 5/1/2023 | 11/11/2024 | |
| SD Points | 121 | 66 | |
More Details About OrderEditing.com
Product Description
Order Editing allows customers to modify their orders through a self-service portal, reducing support tickets by 30% and enhancing sales by transforming edits into a shopping experience with recommended products. It can be integrated into any email or page with your branding, and it syncs immediately with your 3PL or WMS, eradicating concerns about overselling.
AI Summary
The Shopify Order Editing app enables merchants to streamline post-purchase order management by allowing customers to self-serve edits such as address corrections, item swaps, or cancellations, significantly reducing customer support workload. Key features include an address validation tool to minimize shipping errors, post-purchase upsell functionality to boost revenue, and seamless integration with Shopify’s checkout flow. The app’s intuitive interface and straightforward setup make it accessible for businesses of all sizes. Strengths include immediate operational efficiency gains, reduced fulfillment costs, and increased average order value through upsells. Support from the development team is frequently highlighted as responsive and proactive, with personalized onboarding and troubleshooting. A notable limitation is occasional technical issues, such as delayed order cancellation syncing, though these are reportedly addressed swiftly. The app is particularly effective for high-volume stores seeking to automate routine edits while enhancing customer satisfaction.
Support
For any questions, concerns, or assistance with OrderEditing.com, the dedicated support team is readily available to help.Please contact the developer through their partner page for support. Additionally, OrderEditing.com offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
Language Support
Details of the OrderEditing.com app are available in various languages on the Shopify app store, including Dutch, French, Japanese, German, Swedish, Spanish, Polish, Portuguese (Brazil), Portuguese (Portugal), Finnish, and Norwegian.
OrderEditing.com Support Information In A Nutshell:
| Support Email: | Not available |
| Contact Number(s): | Not available |
| FAQ Page: | FAQ details |
| Privacy Policy: | Privacy details |
| Language Support: | English, Dutch, French, Japanese, German, Swedish, Spanish, Polish, Portuguese (Brazil), Portuguese (Portugal), Finnish, and Norwegian |
Integration
The list of top Shopify apps or features or software tools that OrderEditing.com seamlessly integrates are given below:
Developer
Looking to install OrderEditing.com app on your store?
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Why Choose ShopDigest?
- Highly experienced and vetted team for successful app installation
- Assured support and guidance throughout the installation and beyond
- Customized services to meet unique business needs
- 30-day no questions asked refund policy
- Lowest pricing guaranteed (starts at just $10/hour)
OrderEditing.com Q&A
How does the app help reduce support tickets?
Customers can self-edit orders (address, items, etc.) without contacting support, cutting ticket volume by 30% and improving efficiency.
Can customers add items after checkout?
Yes, the app suggests relevant products post-purchase, letting customers easily upgrade orders, boosting average order value.
Does it work with third-party logistics (3PL)?
Seamless 3PL/WMS integration ensures real-time inventory sync, preventing overselling when edits occur pre-shipment.
How does address validation work?
It flags invalid shipping addresses and suggests carrier-approved corrections, reducing missed deliveries and associated costs.
Can customers cancel orders themselves?
Yes, merchants can enable self-service cancellations with refunds as store credit, reducing manual processing.
Is there a free plan available?
A free tier includes basic order editing and address validation; paid plans add upsells and 3PL integration.
How does it increase post-purchase sales?
Automated recommendations on order-status pages encourage one-click upsells, turning edits into revenue opportunities.
Does it support multi-currency transactions?
Higher-tier plans allow order edits in multiple currencies, ideal for global Shopify Plus stores.
Can I brand the editing portal?
Yes, the portal blends with your store’s branding and embeds in emails/pages for a cohesive experience.
Customer Reviews
OrderEditing.com has an overall rating of 5.0 stars from a total of 241 reviews on the Shopify app store. Of these, 239 (99.2%) are positive, 0 (0.0%) are neutral, and 2 (0.8%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
Order Editing has become an important part of our customer journey. On boarding the app and service was so easy! I really appreciate Lachie and the team taking the time to test with us before going live. Using Order Editing has already saved hours of work for our team and helped customers have an exceptional purchasing experience.
great experience! i feel like it is capturing the customer at just the right moment for up-sell., and in addition it has been super helpful for customers to change their orders. would recommend!
Customer service 100/10, support + app functionality has been top notch. Customer service tickets have decreased, also increased ROI from each checkout. Shout out ben, pauly and hamish for the incredible support
We’ve had an amazing experience using the Order Editing app. It’s been a great addition to our store and makes it so much easier for customers to make changes to their orders after checkout, which has also helped reduce the workload for our customer service team.The support team has also been fantastic! Always responsive, helpful and willing to work through any questions or issues we’ve had along the way.
This app has been a game changer for us. Letting customers edit their own order after checkout has cut down on so many "can you change my order" emails, they just sort it themselves, quickly and easily. It works exactly how you'd want it to, and the support team is fantastic on top of that: responsive, helpful, and genuinely across their product. If you're on the fence, do yourself a favour and give it a go. Highly recommend!
Video Demo and Screenshots
Product Video
Product Screenshots
Installation Steps
How to install OrderEditing.com on your Shopify store
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Our team will create an installation plan based on your current store setup, goals, and requirements.
Install at your own pace
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Install in your Shopify Store
OrderEditing.com FAQ's
How do I install the OrderEditing.com Shopify app?
To install OrderEditing.com app on your Shopify store, click on the OrderEditing.com installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.
If you need our expert guidance to help you install OrderEditing.com on your Shopify store, then contact us now.
What are the key features of OrderEditing.com?
The key features offered by OrderEditing.com to Shopify store owners are:
- ✅Self-service address, product, shipping method, discount code, and order cancel
- ✅Automatically flag bad addresses and offer smart suggestions post-purchase
- ✅Create post purchase one-click upsells and personalize the recommendations
- ✅Customers edits update the original order number for a seamless experience
- ✅100+ integrations with fulfilment, shipping, fraud, and subscription apps
Does OrderEditing.com integrate with other Shopify apps or tools?
Yes, OrderEditing.com seamlessly integrates with other Shopify apps or tools, such as Boost your average sale by suggesting products that customers desire to purchase., Change the address, variant, contact details, and product before shipment by yourself., Decrease missed deliveries by using carrier-approved shipping address suggestions..
Is there a free trial available for OrderEditing.com?
Yes, OrderEditing.com offers 7 days free trial on all its paid plans.
What are the pricing plans for OrderEditing.com?
The app offers 4 paid plans, which cost $99/month, $199/month, $399/month, $599/month. The paid plans also come with a 7-day free trial period.
How does billing work for OrderEditing.com?
OrderEditing.com uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, OrderEditing.com allows its subscribers to cancel or upgrade their subscription plan at any time.
Does OrderEditing.com offer customer support? How can I get assistance?
Yes, OrderEditing.com offers a dedicated support team for any kind of app-related assistance. Please reach out to us for any additional support needs.
Additionally, OrderEditing.com offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Is OrderEditing.com compatible with my Shopify theme?
Please reach out to us for any additional support needs to confirm its compatibility with your specific Shopify theme.
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