Boost your income and keep customers longer with Ongoing. We simplify managing subscriptions! Simple Subscriptions, Regular Payments, and Customize a Box
5.0
(120)
Goodness Lover, United States
Adriana is delightful - extremely prompt and helpful.
Track Ongoing Subscriptions App's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Exceptional Customer Support: Consistently praised for responsiveness, personalization, and proactive problem-solving, often going above and beyond.
Easy Setup and Integration: Users highlight the intuitive setup process, with many noting seamless integration and quick onboarding.
User-Friendly Interface: The app is frequently described as straightforward, intuitive, and easy to navigate for both merchants and customers.
Flexible Subscription Options: Appreciated for offering customizable subscription plans, including frequency and discount settings.
Limited Payment Gateway Compatibility: Some users faced challenges with non-Shopify payment gateways like PayPal, impacting usability.
Theme-Specific Glitches: Occasional issues arise when integrating with certain Shopify themes, requiring developer intervention.
Simple Subscriptions, Regular Payments, and Customize a Box
Customer friendly subscriber portal
Pay-per-delivery & prepaid subscriptions
Supports BOGO & BXGY automatic discounts
Widget, portal and emails customization
Advanced analytics dashboard & forecasts
Customer friendly subscriber portal
Pay-per-delivery & prepaid subscriptions
Supports BOGO & BXGY automatic discounts
Widget, portal and emails customization
Advanced analytics dashboard & forecasts
Customer friendly subscriber portal
Pay-per-delivery & prepaid subscriptions
Supports BOGO & BXGY automatic discounts
Widget, portal and emails customization
Advanced analytics dashboard & forecasts
Not sure which plan to pick? Discuss Starter or Growth plans with us, learn about custom pricing, or get a demo.
The app offers 3 paid plan(s). The paid plan(s) offered by Ongoing Subscriptions App: (Starter, Growth, Scale).
The details of the plan(s) are outlined below:
Starter: The Starter plan costs $49 and comes with a 14-day free trial period. The plan offers a host of features, including Customer friendly subscriber portal, Pay-per-delivery & prepaid subscriptions, Supports BOGO & BXGY automatic discounts, Widget, portal and emails customization, Advanced analytics dashboard & forecasts, Multiple frequencies and payment retry, Subscription bundles, Live chat support.
Growth: The Growth plan costs $99 and comes with a 14-day free trial period. The plan offers a host of features, including Customer friendly subscriber portal, Pay-per-delivery & prepaid subscriptions, Supports BOGO & BXGY automatic discounts, Widget, portal and emails customization, Advanced analytics dashboard & forecasts, Multiple frequencies and payment retry, Subscription bundles, Live chat support.
Scale: The Scale plan costs $299 and comes with a 14-day free trial period. The plan offers a host of features, including Customer friendly subscriber portal, Pay-per-delivery & prepaid subscriptions, Supports BOGO & BXGY automatic discounts, Widget, portal and emails customization, Advanced analytics dashboard & forecasts, Multiple frequencies and payment retry, Subscription bundles, Live chat support.
| Pricing summary | From $49/month. Free trial available. |
| Total Pricing Plan(s) | 3 |
| Number of free plan(s) | 0 |
| Number of paid plan(s) | 3 |
| Cost of Paid Plan(s) | $49, $99, $299 |
| Free trial available | Yes, for 14 day(s) |
For further information regarding Ongoing Subscriptions App app pricing plans, see the official website.
If you are looking for discounts on Ongoing Subscriptions App app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Ongoing Apps to secure better deals on the Ongoing Subscriptions App app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
“Adriana is delightful - extremely prompt and helpful.”
“User friendly subscription service, great scaling pricing (perfect for small start ups), great customer service! ”
“Best customer service ever! And great app for subscription. I have so many questions at first and they help me step by step.2026 Update: I had to uninstall the app because it became unreliable. I’ve experienced constant issues over the past few years but tried to work around them, especially with the customer portal. It took over 24 hours to get a response to a single question. My message was seen but went unanswered because no one could help me, which caused me to lose income.”
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Customers can regularly order products with subscriptions. Manage and monitor these orders from one easy place.
With subscription products, you can increase your customers and set your business up for future success.
Auto-billing makes the process smoother. Automatic discounts encourage customers to re-order and spend more.
The table below highlights the crucial differences between Ongoing Subscriptions App and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 5.0(64 reviews) | 5.0(281 reviews) | |
| Developed by | Ongoing Apps | Super Simple | |
| Launch Date | 6/15/2021 | 1/25/2023 | |
| Pricing | $49/month, $99/month, $299/month | Free | |
| Objective | Simple Subscriptions, Regular Payments, and Customize a Box | Grow Sales with Subscriptions, Bundles & More | |
| Categories | Subscriptions, Product bundles | Subscriptions, Product bundles | |
| Key Features & Highlights | |||
| Purpose | Boost your income and keep customers longer with Ongoing. We simplify managing subscriptions! | Simple, versatile and strong subscriptions that increase your regular income. | |
| Features List |
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| |
| Highlights | - | - | |
| User Reviews and Ratings | |||
| Recommended % | 100.0% | 100.0% | |
| Pros |
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| |
| Cons |
|
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| Pricing and Plans | |||
| Total Pricing Plans | 3 | 0 | |
| Free Plan | Not available | Not available | |
| Free Trial | Yes, for 14 day(s) | No | |
| Technical Information | |||
| Rating | 5.0 | 5.0 | |
| Total Reviews | 120 | 137 | |
| Launch Date | 6/15/2021 | 1/25/2023 | |
| SD Points | 5 | 156 | |
Ongoing is a US-based app that provides recurring billing services for Shopify Store owners. It allows users to create a 'Subscribe & Save' option for their products, and offers features like product bundling and frequency-based discounts to increase the average order value.
The app is a Shopify subscription solution designed to facilitate recurring orders and customer retention through flexible subscription management. Its key features include easy setup, customizable subscription options, and seamless integration with Shopify stores, enabling businesses to offer various subscription frequencies and discounts. The app provides a user-friendly interface, clear on-site messaging, and a widget that blends well with store themes. A notable strength is its exceptional customer support, characterized by rapid response times, personalized assistance, and proactive problem-solving, including theme adjustments and guided setup via calls or video tutorials. However, limitations include dependency on Shopify Payments, as the app does not integrate with certain third-party gateways like PayPal PayFlow Pro, which may restrict usability for some merchants. Transaction fees apply on the free plan, though the level of support is often cited as justifying the cost. The app is particularly well-suited for small businesses seeking an intuitive, support-driven subscription tool with adaptable functionality.
For any questions, concerns, or assistance with Ongoing Subscriptions App, the dedicated support team is readily available to help.Please contact the developer through their partner page for support. Additionally, Ongoing Subscriptions App offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
| Support Email: | Not available |
| Contact Number(s): | Not available |
| FAQ Page: | FAQ details |
| Privacy Policy: | Privacy details |
| Language Support: | English |
The list of top Shopify apps or features or software tools that Ongoing Subscriptions App seamlessly integrates are given below:
ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.
Ongoing Subscriptions App has an overall rating of 5.0 stars from a total of 120 reviews on the Shopify app store. Of these, 120 (100.0%) are positive, 0 (0.0%) are neutral, and 0 (0.0%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
Adriana is delightful - extremely prompt and helpful.
Adriana is delightful - extremely prompt and helpful.
User friendly subscription service, great scaling pricing (perfect for small start ups), great customer service!
User friendly subscription service, great scaling pricing (perfect for small start ups), great customer service!
Best customer service ever! And great app for subscription. I have so many questions at first and they help me step by step.2026 Update: I had to uninstall the app because it became unreliable. I’ve experienced constant issues over the past few years but tried to work around them, especially with the customer portal. It took over 24 hours to get a response to a single question. My message was seen but went unanswered because no one could help me, which caused me to lose income.
Best customer service ever! And great app for subscription. I have so many questions at first and they help me step by step.2026 Update: I had to uninstall the app because it became unreliable. I’ve experienced constant issues over the past few years but tried to work around them, especially with the customer portal. It took over 24 hours to get a response to a single question. My message was seen but went unanswered because no one could help me, which caused me to lose income.
This app works really well for our small family business and I love their customer service! It's prompt, efficient and very intuitive. What more can anyone ask for.
This app works really well for our small family business and I love their customer service! It's prompt, efficient and very intuitive. What more can anyone ask for.
This will be our third year with Ongoing. The app is easy to set up and the subscriptions are playing an important role within our Customer Retention strategy. Adriana is very responsive and flexible and has always tried her utmost to solve any glitches or issues that have arisen. We have recently worked with her to re-word some of the on-site messaging which was done very quickly. She is also open to app development ideas for future. We are happy customers :-).
This will be our third year with Ongoing. The app is easy to set up and the subscriptions are playing an important role within our Customer Retention strategy. Adriana is very responsive and flexible and has always tried her utmost to solve any glitches or issues that have arisen. We have recently worked with her to re-word some of the on-site messaging which was done very quickly. She is also open to app development ideas for future. We are happy customers :-).


Use filters like pricing, availability, and features to find the perfect match for your store's needs.
Our team will create an installation plan based on your current store setup, goals, and requirements.
Perfect your store's functionality without the pressure to move on until you're ready.
To install Ongoing Subscriptions App app on your Shopify store, click on the Ongoing Subscriptions App installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.
If you need our expert guidance to help you install Ongoing Subscriptions App on your Shopify store, then contact us now.
The key features offered by Ongoing Subscriptions App to Shopify store owners are:
Yes, Ongoing Subscriptions App seamlessly integrates with other Shopify apps or tools, such as Quickly set up a subscription product and offer discounts in a few minutes., Build a Box allows customers to combine products in a package and save money through an upsell., Regular automatic billing that charges the customer repeatedly..
Yes, Ongoing Subscriptions App offers 14 days free trial on all its paid plans.
The app offers 3 paid plans, which cost $49/month, $99/month, $299/month. The paid plans also come with a 14-day free trial period.
Ongoing Subscriptions App uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Yes, Ongoing Subscriptions App allows its subscribers to cancel or upgrade their subscription plan at any time.
Yes, Ongoing Subscriptions App offers a dedicated support team for any kind of app-related assistance. Please reach out to us for any additional support needs.
Additionally, Ongoing Subscriptions App offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Please reach out to us for any additional support needs to confirm its compatibility with your specific Shopify theme.