Synctrack AI Order Tracking Shopify App

by Trakow

Track your order in real-time with shipment updates. This reduces support requests and costs. Look up your order, track your order's status, handle returns and exchanges.

5.0

(108)

Free
$6/month
$49/month
$99/month
XY
5

SLINKOR, China

9/15/2026

Very convenient app and super friendly customer support. Highly recommended!

1 of 8

Install in your Shopify Store

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72 customers chose this

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Synctrack AI Order Tracking Charts

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Pros and Cons

Pros and Cons of Synctrack AI Order Tracking

Pros

Exceptional Customer Support: Consistently praised for prompt, knowledgeable, and friendly assistance, often resolving issues quickly.

Versatile Courier Integration: Supports multiple shipping carriers, making it adaptable for diverse business needs.

Customizable Tracking Page: Allows businesses to tailor the tracking interface to match their brand and customer preferences.

User-Friendly Setup: Easy installation and intuitive configuration, often highlighted as straightforward for new users.

Cons

Limited Carrier Support: Some users noted missing integrations with specific carriers (e.g., Australia Post).

Technical Glitches: Occasional reports of syncing errors or bugs affecting tracking accuracy.


Screenshots


About the App

Look up your order, track your order's status, handle returns and exchanges.

  • Real-time order tracking.: Real-time order tracking updates keep your customers informed.
  • Customized order tracking: Customized order tracking page that matches your brand's style.
  • Customer Satisfaction Enhancement: Expected delivery dates (EDD), or ETA, are used to increase customer happiness.
  • Customer behavior analytics: Advanced data analysis to understand how customers behave.
  • Automated courier matching: Automatic courier pairing for easy tracking experiences

Keywords

branded order tracking Shopify apps
real-time order tracking Shopify apps
estimated delivery dates Shopify apps
order tracking page Shopify apps
reduce WISMO tickets Shopify apps
customer order reviews Shopify apps
automated courier matching Shopify apps
filter tracking keywords Shopify apps
professional order tracking Shopify apps
seamless tracking experience Shopify apps

Key Features

  • Real-time order tracking updates keep customers informed about shipment status.
  • Custom-branded tracking page enhances professionalism and brand consistency.
  • Estimated delivery dates improve transparency and customer satisfaction.

Pricing

Synctrack AI Order Tracking Pricing Plans

Free

$0/month

  • 60 orders/month included

  • 2,880+ couriers (DHL, USPS, FedEx, USPS)

  • Track order on branded tracking page

  • Email shipment tracking notifications

  • Order lookup and order tracker

Launch

$6/month

  • 200 orders/month included

  • All Free features included

  • Product upsell blocks

  • Tracking order analytics dashboard

  • Custom shipment tracking status

Scale

$49/month

  • 2,000 orders/month included

  • All Launch features included

  • Estimated delivery date (EDD)

  • Blacklisting/Dropshipping mode

  • Courier mapping

Pro

$99/month

  • 5,000 orders/month included

  • All Scale features included

  • Advanced analytics dashboard

  • Unlimited 137 languages tracking page

  • Live chat support 24/7

Not sure which plan to pick? Discuss Free or Launch plans with us, learn about custom pricing, or get a demo.

Here's an overview of Synctrack AI Order Tracking costs for each of the plan(s):

The app has 4 pricing plans: 1 free and 3 paid. The free plan(s) offered by Synctrack AI Order Tracking: (Free). The paid plan(s) offered by Synctrack AI Order Tracking: (Launch, Scale, Pro).

The details of the plan(s) are outlined below:

Free: This plan is free forever, incurring no subscription costs. It offers a wide range of features like 60 orders/month included, 2,880+ couriers (DHL, USPS, FedEx, USPS), Track order on branded tracking page, Email shipment tracking notifications, Order lookup and order tracker, 1 default language for tracking page, Live chat support 24/7.

Launch: The Launch plan costs $6 and comes with a 7-day free trial period. The plan offers a host of features, including 200 orders/month included, All Free features included, Product upsell blocks, Tracking order analytics dashboard, Custom shipment tracking status, 3 languages for tracking page, Live chat support 24/7.

Scale: The Scale plan costs $49 and comes with a 7-day free trial period. The plan offers a host of features, including 2,000 orders/month included, All Launch features included, Estimated delivery date (EDD), Blacklisting/Dropshipping mode, Courier mapping, 5 languages for tracking page, Live chat support 24/7, 1:1 Strategy Consultation Call.

Pro: The Pro plan costs $99 and comes with a 7-day free trial period. The plan offers a host of features, including 5,000 orders/month included, All Scale features included, Advanced analytics dashboard, Unlimited 137 languages tracking page, Live chat support 24/7, 1:1 Strategy Consultation Call.

Synctrack AI Order Tracking Price Summary
Pricing summaryFree plan available. Free trial available.
Total Pricing Plan(s)4
Number of free plan(s)1
Number of paid plan(s)3
Cost of Paid Plan(s)$6, $49, $99
Free trial availableYes, for 7 day(s)

For further information regarding Synctrack AI Order Tracking app pricing plans, see the official website.

Synctrack AI Order Tracking Shopify App Discounts

If you are looking for discounts on Synctrack AI Order Tracking app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Trakow to secure better deals on the Synctrack AI Order Tracking app exclusively for you.

*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.

Contact Us For a Discount
Coming Soon

Testimonials

What our users say about Synctrack AI Order Tracking

“Very convenient app and super friendly customer support. Highly recommended!”

SLINKOR
China

“HUGE RESPECT TO CUSTOMER SUPPORT TEAM, THEY ARE LITTLE LATE BUT IT WORKD MY PROBLEM RESOLVED.”

KDIMZ
United Arab Emirates

“just installed it based on the quality of their other app- their customer service is great and i expect this app to be great as well”

HempMy Pet
United States

Trusted By

Trusted by the best Shopify stores

SLINKOR

China

KDIMZ

United Arab Emirates

HempMy Pet

United States

Bare Decor

India

TED MOON

Australia

Cheers Beaches

United States

Ever UGG Outlet

Australia

Pet Megamart

United States


Track your order in real-time with shipment updates. This reduces support requests and costs.

Personalized Brand Tracking Page

Increase customer visits to your store and assist them in checking their order status with a specially tailored tracking page.

Prompt Delivery Alert

Actively address customer questions on package status by automatically sending updates through customized emails, SMS, and WhatsApp messages.

Detailed Analysis

Use detailed reports to make decisions about your shipping performance and customer satisfaction.


Comparison

Top Synctrack AI Order Tracking Alternatives Detailed Comparison

The table below highlights the crucial differences between Synctrack AI Order Tracking and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Synctrack AI Order TrackingSynctrack AI Order TrackingView on Shopify
CWILL Order TrackingCWILL Order TrackingView on Shopify
General Information
Ratings
5.0(75 reviews)
5.0(2,895 reviews)
Developed byTrakowChannelwill
Launch Date3/2/20211/25/2019
PricingFree, $6/month, $49/month, $99/monthFree, $11/month, $59/month, $479/month
ObjectiveLook up your order, track your order's status, handle returns and exchanges.Order Tracking, Order Search, Tracking Page, Order Monitor
CategoriesOrder tracking, ShippingOrder tracking, Shipping
Key Features & Highlights
PurposeTrack your order in real-time with shipment updates. This reduces support requests and costs.Increase customer happiness and raise your sales by providing a custom tracking experience after purchase.
Features List
  1. Real-time order tracking updates keep customers informed about shipment status.
  2. Custom-branded tracking page enhances professionalism and brand consistency.
  3. Estimated delivery dates improve transparency and customer satisfaction.
  1. Track orders in real-time with a smart dashboard and sync shipping details to PayPal.
  2. Automatically notify customers with shipping updates to reduce support inquiries.
  3. Create a fully branded, multilingual tracking page with customizable features.
Highlights-
  1. Based in Australia
User Reviews and Ratings
Recommended %95.7%99.0%
Pros
  1. Consistently praised for prompt, knowledgeable, and friendly assistance, often resolving issues quickly.
  2. Supports multiple shipping carriers, making it adaptable for diverse business needs.
  3. Allows businesses to tailor the tracking interface to match their brand and customer preferences.
  4. Easy installation and intuitive configuration, often highlighted as straightforward for new users.
  5. Provides accurate and timely delivery status information for customers.
  6. Frequently mentioned as affordable or offering good value, especially with free plan options.
  7. Integrates smoothly with Shopify stores, enhancing the customer experience without redirects.
  8. Developers quickly address technical issues, ensuring minimal disruption.
  9. Support teams provide clear, step-by-step assistance for setup and troubleshooting.
  10. Users report improved customer satisfaction and reduced support inquiries due to reliable tracking.
  1. Consistently praised for being fast, friendly, and highly effective in resolving issues.
  2. The app is frequently described as intuitive, with a straightforward installation process.
  3. Users highlight the app’s accuracy and efficiency in tracking shipments.
  4. Many appreciate the branded tracking page, which enhances customer experience.
  5. The app integrates well with Shopify and other platforms, streamlining operations.
  6. Users value the ability to personalize tracking pages and notifications.
  7. Several reviews mention the app’s competitive pricing and valuable features.
  8. Immediate assistance via live chat is frequently commended.
  9. Reduces customer inquiries by providing clear tracking updates.
  10. The app is noted for its reliability and lack of technical issues.
Cons
  1. Some users noted missing integrations with specific carriers (e.g., Australia Post).
  2. Occasional reports of syncing errors or bugs affecting tracking accuracy.
  3. Absence of expected functionalities (e.g., Shopify delivery status updates) frustrates some users.
  4. A few users encountered restrictions that hindered full functionality without upgrading.
  1. Some users mentioned that costs increase significantly with higher order volumes.
Pricing and Plans
Total Pricing Plans44
Free PlanAvailableAvailable
Free TrialYes, for 7 day(s)Yes, for 7 day(s)
Technical Information
Rating
5.0
5.0
Total Reviews1082,068
Launch Date3/2/20211/25/2019
SD Points71708

More Details About Synctrack AI Order Tracking

Product Description

Omega Order Tracking increases customer satisfaction and loyalty by enabling easy tracking of orders from multiple carriers. It offers a comprehensive tracking experience, with features like a branded tracking page, estimated delivery date, and SEO-optimized, auto-translated shipment update notifications, while also facilitating upsell and cross-sell opportunities.

AI Summary

The app is a Shopify order tracking solution designed to streamline package monitoring for merchants and customers. Its core features include multi-carrier support, customizable tracking pages, and seamless integration with Shopify stores, enabling customers to track orders without leaving the merchant’s site. A standout strength is its highly responsive and personalized customer support, frequently highlighted for resolving setup issues and offering tailored configurations. The app also aids in PayPal compliance, helping merchants release held funds by providing verified tracking data. However, limitations include the absence of automatic delivery status updates within Shopify, a feature some competitors offer, and occasional integration gaps with specific carriers like Australia Post. While the free tier is robust, some users report syncing errors affecting tracking accuracy. Overall, the app excels in user-friendly customization and support but may lack certain advanced functionalities expected in comprehensive tracking solutions.

Support

For any questions, concerns, or assistance with Synctrack AI Order Tracking, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected]. Additionally, Synctrack AI Order Tracking offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.

Synctrack AI Order Tracking Support Information In A Nutshell:

Support Email:[email protected]
Contact Number(s):Not available
FAQ Page:FAQ details
Privacy Policy:Privacy details
Language Support:English
Integration

The list of top Shopify apps or features or software tools that Synctrack AI Order Tracking seamlessly integrates are given below:

Shopify Flow
Shopify Admin
Avada
Pagefly
Twilio
USPS, UPS, DHL, YunExpress,...
Zapier
Developer

Name: Trakow

Website: /partners/trakow

Address: 18/11 Thai Ha, Ha Noi, 70000

Looking to install Synctrack AI Order Tracking app on your store?

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Why Choose ShopDigest?

  • Highly experienced and vetted team for successful app installation
  • Assured support and guidance throughout the installation and beyond
  • Customized services to meet unique business needs
  • 30-day no questions asked refund policy
  • Lowest pricing guaranteed (starts at just $10/hour)

Customer Reviews

5.0
108 total reviews
5
102
4
2
3
2
2
1
1
1

Synctrack AI Order Tracking has an overall rating of 4.9 stars from a total of 108 reviews on the Shopify app store. Of these, 104 (96.3%) are positive, 2 (1.9%) are neutral, and 2 (1.9%) are negative*.

*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.

SLINKORfrom China
September 15, 2026

Very convenient app and super friendly customer support. Highly recommended!

Developer response
Developer ResponseSeptember 16, 2026

Very convenient app and super friendly customer support. Highly recommended!

KDIMZfrom United Arab Emirates
September 4, 2026

HUGE RESPECT TO CUSTOMER SUPPORT TEAM, THEY ARE LITTLE LATE BUT IT WORKD MY PROBLEM RESOLVED.

HempMy Petfrom United States
August 11, 2026

just installed it based on the quality of their other app- their customer service is great and i expect this app to be great as well

Developer response
Developer ResponseAugust 12, 2026

just installed it based on the quality of their other app- their customer service is great and i expect this app to be great as well

Bare Decorfrom India
August 6, 2026

We’ve been using Synctrack AI Order Tracking on our store and it has made a huge difference in our daily operations.

Developer response
Developer ResponseAugust 9, 2026

We’ve been using Synctrack AI Order Tracking on our store and it has made a huge difference in our daily operations.

TED MOONfrom Australia
July 27, 2026

Great and simple app. Excellent support team who helps and answers your questions promptly.

Developer response
Developer ResponseJuly 29, 2026

Great and simple app. Excellent support team who helps and answers your questions promptly.


Video Demo and Screenshots

Product Screenshots

Synctrack AI Order Tracking screenshot 1
Synctrack AI Order Tracking screenshot 2

Installation Steps

How to install Synctrack AI Order Tracking on your Shopify store

1

Find your app

Use filters like pricing, availability, and features to find the perfect match for your store's needs.

2

Get a personalized setup plan

Our team will create an installation plan based on your current store setup, goals, and requirements.

3

Install at your own pace

Perfect your store's functionality without the pressure to move on until you're ready.

Install in your Shopify Store

.myshopify.com
72 customers chose this

Synctrack AI Order Tracking FAQ's

How do I install the Synctrack AI Order Tracking Shopify app?

To install Synctrack AI Order Tracking app on your Shopify store, click on the Synctrack AI Order Tracking installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.

If you need our expert guidance to help you install Synctrack AI Order Tracking on your Shopify store, then contact us now.

What are the key features of Synctrack AI Order Tracking?

The key features offered by Synctrack AI Order Tracking to Shopify store owners are:

  • ✅Branded tracking page for order tracking, tracking order, and order lookup.
  • ✅Real-time tracking so shoppers can track order and track your order easily.
  • ✅Email notifications sent for shipment tracking and tracking order updates.
  • ✅Works with Flow to push tracking updates and trigger tracker automation.
  • ✅AI fulfillment analytics to optimize delays and improve estimated delivery date.
Does Synctrack AI Order Tracking integrate with other Shopify apps or tools?

Yes, Synctrack AI Order Tracking seamlessly integrates with other Shopify apps or tools, such as Real-time order tracking updates keep your customers informed., Customized order tracking page that matches your brand's style., Expected delivery dates (EDD), or ETA, are used to increase customer happiness..

Is there a free trial available for Synctrack AI Order Tracking?

Yes, Synctrack AI Order Tracking offers 7 days free trial on all its paid plans.

What are the pricing plans for Synctrack AI Order Tracking?

The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $6/month, $49/month, $99/month, and come with a 7-day free trial period.

How does billing work for Synctrack AI Order Tracking?

Synctrack AI Order Tracking uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.

Can I cancel or upgrade my subscription plan at any time?

Yes, Synctrack AI Order Tracking allows its subscribers to cancel or upgrade their subscription plan at any time.

Does Synctrack AI Order Tracking offer customer support? How can I get assistance?

Yes, Synctrack AI Order Tracking offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].

Additionally, Synctrack AI Order Tracking offers a comprehensive FAQ section to address common inquiries and provide self-help resources.

Is Synctrack AI Order Tracking compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.


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