Okendo: Reviews & Loyalty Shopify App
by OkendoIncrease trust and boost sales with real customer ratings, reviews, visuals, question and answer sessions, and net promoter scores. User ratings, comments, images/videos, user-generated content, questions and answers, and responses.
4.8
(1,430)
SALT & STONE, United States
Okendo is a core part of our CX stack. The review widgets look polished on our storefront and fit our brand, and the Shopify integration was easy to set up. Beyond displaying reviews, the data has become one of our most valuable sources of customer insight.Overall, a great choice for any DTC brand that wants reviews to do more than sit on a product page.
Install in your Shopify Store
Okendo: Reviews & Loyalty Charts
Track Okendo: Reviews & Loyalty's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Pros and Cons
Pros and Cons of Okendo: Reviews & Loyalty
Pros
Ease of Use: The app is consistently praised for its intuitive interface and straightforward setup.
Customer Support: Exceptional responsiveness and helpfulness from the support team, often going above and beyond.
Integration Capabilities: Seamless integration with various platforms like Shopify, Klaviyo, and Foursixty.
Customization Options: Highly flexible and customizable features to align with brand needs.
Cons
Initial Integration Hiccups: Some users faced difficulties during the initial setup or migration from other platforms.
Feature Learning Curve: Occasional mentions of needing time to fully utilize advanced features.
Screenshots
About the App
User ratings, comments, images/videos, user-generated content, questions and answers, and responses.
- Review & UGC Widgets: Large selection of attractive, super-fast onsite review and User-Generated Content (UGC) display widgets.
- Real-time surveys: Instant short surveys for customer satisfaction scores, marketing insights, and preference information.
- Incentive Rewards: A rewards engine to encourage the collection of reviews, user-generated content (UGC), and sharing of data.
- Platform Integrations: Connects with Klaviyo, Gorgias, Attentive, LoyaltyLion and others.
- Dedicated Customer Support: Our dedicated customer support team is available 24/7 to assist you.
Keywords
Key Features
- Automate review collection with post-purchase emails and rewards.
- Showcase photo and video reviews to build trust.
- Create engaging product quizzes with incentives for participation.
Pricing
Okendo: Reviews & Loyalty Pricing Plans
Free
$0/month
Up to 50 orders/month
Automated Review Request Emails
Smart Review Form
Review Rewards Engine
Review Displays
Essential
$19/month
Up to 200 orders/month
Everything in Free
Growth
$119/month
Up to 1,500 orders/month
Everything in Essential, plus:
AI Review Summaries
AI Review Keywords
TikTok Shop Integration
Power
$299/month
Up to 3,500 orders/month
Everything in Growth, plus:
Review Campaigns
Advanced CSS Editor
Email & SMS Integrations
Not sure which plan to pick? Discuss Free or Essential plans with us, learn about custom pricing, or get a demo.
Here's an overview of Okendo: Reviews & Loyalty costs for each of the plan(s):
The app has 4 pricing plans: 1 free and 3 paid. The free plan(s) offered by Okendo: Reviews & Loyalty: (Free). The paid plan(s) offered by Okendo: Reviews & Loyalty: (Essential, Growth, Power).
The details of the plan(s) are outlined below:
Free: This plan is free forever, incurring no subscription costs. It offers a wide range of features like Up to 50 orders/month, Automated Review Request Emails, Smart Review Form, Review Rewards Engine, Review Displays, Google SEO Snippets, Review Grouping, Review Moderation.
Essential: The Essential plan costs $19 and comes with a 14-day free trial period. The plan offers a host of features, including Up to 200 orders/month, Everything in Free.
Growth: The Growth plan costs $119 and comes with a 14-day free trial period. The plan offers a host of features, including Up to 1,500 orders/month, Everything in Essential, plus:, AI Review Summaries, AI Review Keywords, TikTok Shop Integration, Q&A Widget, Many more features....
Power: The Power plan costs $299 and comes with a 14-day free trial period. The plan offers a host of features, including Up to 3,500 orders/month, Everything in Growth, plus:, Review Campaigns, Advanced CSS Editor, Email & SMS Integrations, Advanced Reporting, Managed Onboarding, Many more features....
Okendo: Reviews & Loyalty Price Summary
| Pricing summary | Free plan available. Free trial available. |
| Total Pricing Plan(s) | 4 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 3 |
| Cost of Paid Plan(s) | $19, $119, $299 |
| Free trial available | Yes, for 14 day(s) |
For further information regarding Okendo: Reviews & Loyalty app pricing plans, see the official website.
Okendo: Reviews & Loyalty Shopify App Discounts
If you are looking for discounts on Okendo: Reviews & Loyalty app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Okendo to secure better deals on the Okendo: Reviews & Loyalty app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
Testimonials
What our users say about Okendo: Reviews & Loyalty
“Okendo is a core part of our CX stack. The review widgets look polished on our storefront and fit our brand, and the Shopify integration was easy to set up. Beyond displaying reviews, the data has become one of our most valuable sources of customer insight.Overall, a great choice for any DTC brand that wants reviews to do more than sit on a product page.”
“Shiela has been very helpful in responding to our support requests promptly and we've managed to sort out a lot of technical issues. Thanks Shiela!”
“Okendo has been a great addition to our Shopify site. It makes collecting and displaying customer reviews straightforward, and the widgets fit seamlessly into our site design. Having customer feedback directly on our product pages helps shoppers feel more confident in their purchases. A great option for brands looking to build trust through reviews.”
Trusted By
Trusted by the best Shopify stores
SALT & STONE
United States
NaturoBest
Australia
Jennifer Fisher
United States
True Nutrition
United States
Sans
United States
Dairy Boy
United States
Lillie&Lee
United States
Sopele DE
Croatia
Increase trust and boost sales with real customer ratings, reviews, visuals, question and answer sessions, and net promoter scores.
Create reviews and user-generated content.
Collect reviews, user-generated content (UGC), and answers to questions automatically with Okendo. This can be done through post-purchase emails, forms to capture content, and a rewards program.
Establish Trust & Increase Sales
Display reviews and user-generated content all over your website with Okendo’s wide variety of attractive and easily customizable widgets.
Top-notch support available all day, every day.
Think of us as part of your team! Our Support team is based in Australia and the US and is available to help anytime.
Comparison
Top Okendo: Reviews & Loyalty Alternatives Detailed Comparison
The table below highlights the crucial differences between Okendo: Reviews & Loyalty and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 4.8(1,427 reviews) | 4.7(3,755 reviews) | |
| Developed by | Okendo | Stamped.io | |
| Launch Date | 6/12/2018 | 1/12/2016 | |
| Pricing | Free, $19/month, $119/month, $299/month | $23/month, $99/month, $199/month, $299/month | |
| Objective | User ratings, comments, images/videos, user-generated content, questions and answers, and responses. | App for product reviews and ratings, picture feedback, referrals, and Net Promoter Score. | |
| Categories | Product reviews, Loyalty and rewards | Loyalty and rewards, Product reviews | |
| Key Features & Highlights | |||
| Purpose | Increase trust and boost sales with real customer ratings, reviews, visuals, question and answer sessions, and net promoter scores. | Stamped allows you to collect and display effective reviews and ratings, photos and videos, as well as Q&A. | |
| Features List |
|
| |
| Highlights | - |
| |
| User Reviews and Ratings | |||
| Recommended % | 97.1% | 95.4% | |
| Pros |
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| Cons |
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| Pricing and Plans | |||
| Total Pricing Plans | 4 | 4 | |
| Free Plan | Available | Not available | |
| Free Trial | Yes, for 14 day(s) | No | |
| Technical Information | |||
| Rating | 4.8 | 4.7 | |
| Total Reviews | 1,430 | 3,759 | |
| Launch Date | 6/12/2018 | 1/12/2016 | |
| SD Points | 592 | 86 | |
More Details About Okendo: Reviews & Loyalty
Product Description
Okendo is a marketing platform that aids brands in cultivating robust customer relationships for efficient growth. It helps businesses understand customer tendencies, promote customer advocacy, and provide more tailored customer experiences.
AI Summary
Okendo is a Shopify app designed to collect, manage, and display customer reviews, with additional features like loyalty programs, referrals, quizzes, and surveys. The app offers seamless integration with Shopify and third-party platforms such as Klaviyo, Foursixty, and Google Shopping, enhancing marketing automation and customer engagement. Its intuitive interface allows for extensive customization, enabling brands to align review displays with their aesthetic and functional needs. Key strengths include robust customer support, praised for responsiveness and expertise, as well as an efficient onboarding process that simplifies setup. The app also automates review requests, supports multimedia reviews (images/videos), and provides analytics to track feedback. While generally well-regarded, some users note occasional delays in support responsiveness during feature rollouts, and a few encountered initial integration challenges. Pricing is described as competitive, offering value for its feature set. Overall, Okendo is positioned as a comprehensive solution for businesses seeking to build trust through social proof while streamlining review management.
Support
For any questions, concerns, or assistance with Okendo: Reviews & Loyalty, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected].
Okendo: Reviews & Loyalty Support Information In A Nutshell:
| Support Email: | [email protected] |
| Contact Number(s): | Not available |
| FAQ Page: | Not available |
| Privacy Policy: | Privacy details |
| Language Support: | English |
Integration
The list of top Shopify apps or features or software tools that Okendo: Reviews & Loyalty seamlessly integrates are given below:
Developer
Looking to install Okendo: Reviews & Loyalty app on your store?
ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.
Why Choose ShopDigest?
- Highly experienced and vetted team for successful app installation
- Assured support and guidance throughout the installation and beyond
- Customized services to meet unique business needs
- 30-day no questions asked refund policy
- Lowest pricing guaranteed (starts at just $10/hour)
Okendo: Reviews & Loyalty Q&A
How does this app help collect customer reviews?
It automates review collection via post-purchase emails, SMS requests, and customizable forms, while incentivizing submissions with rewards like points or discounts.
Can I display video reviews on my store?
Yes, the app supports photo and video reviews, which can be showcased in galleries, carousels, or grids to enhance social proof and trust.
Does it integrate with other marketing tools?
It connects seamlessly with platforms like Klaviyo, Gorgias, and LoyaltyLion, enabling unified customer data and streamlined marketing workflows.
Is there a loyalty program feature?
Yes, you can create reward programs, VIP tiers, or referral campaigns, offering perks like coupons, free shipping, or custom incentives.
How does it improve customer retention?
By leveraging surveys, quizzes, and loyalty rewards, it fosters long-term engagement and turns shoppers into repeat buyers and brand advocates.
Are the review widgets customizable?
Absolutely, with 15+ display options (badges, summaries, Q&A), you can tailor widgets to match your store’s branding and layout.
What support options are available?
Dedicated 24/7 support teams in the US and Australia assist with setup, troubleshooting, and optimization for uninterrupted usage.
Can I import existing reviews?
Yes, the app allows review migration from other platforms, ensuring you retain and showcase past customer feedback effortlessly.
Does it work with Shopify’s Shop app?
Yes, reviews sync with Shop by Shopify, extending social proof beyond your store to boost credibility and conversions.
Customer Reviews
Okendo: Reviews & Loyalty has an overall rating of 4.9 stars from a total of 1430 reviews on the Shopify app store. Of these, 1389 (97.1%) are positive, 7 (0.5%) are neutral, and 34 (2.4%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
Okendo is a core part of our CX stack. The review widgets look polished on our storefront and fit our brand, and the Shopify integration was easy to set up. Beyond displaying reviews, the data has become one of our most valuable sources of customer insight.Overall, a great choice for any DTC brand that wants reviews to do more than sit on a product page.
Shiela has been very helpful in responding to our support requests promptly and we've managed to sort out a lot of technical issues. Thanks Shiela!
Okendo has been a great addition to our Shopify site. It makes collecting and displaying customer reviews straightforward, and the widgets fit seamlessly into our site design. Having customer feedback directly on our product pages helps shoppers feel more confident in their purchases. A great option for brands looking to build trust through reviews.
We've been with Okendo for years now. Laura Ann has always been so helpful—from onboarding to sharing the latest features and launches with us, she's been a great resource and a pleasure to connect with. We love Okendo for nurturing our existing customers with a loyalty program that not only gives back but can evolve as we expand, and the reviews + survey portion is great for our customer support team to listen to customer feedback so we can always make educated decisions.
Okendo has been a great partner - solid platform, easy to use, helps us manage a huge amount of customer feedback.
Video Demo and Screenshots
Product Screenshots
Installation Steps
How to install Okendo: Reviews & Loyalty on your Shopify store
Find your app
Use filters like pricing, availability, and features to find the perfect match for your store's needs.
Get a personalized setup plan
Our team will create an installation plan based on your current store setup, goals, and requirements.
Install at your own pace
Perfect your store's functionality without the pressure to move on until you're ready.
Install in your Shopify Store
Okendo: Reviews & Loyalty FAQ's
How do I install the Okendo: Reviews & Loyalty Shopify app?
To install Okendo: Reviews & Loyalty app on your Shopify store, click on the Okendo: Reviews & Loyalty installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.
If you need our expert guidance to help you install Okendo: Reviews & Loyalty on your Shopify store, then contact us now.
What are the key features of Okendo: Reviews & Loyalty?
The key features offered by Okendo: Reviews & Loyalty to Shopify store owners are:
- ✅AI-powered Review displays and UGC collection automations.
- ✅Loyalty programs based on points, perks, store credit & direct rewards.
- ✅Product recommendation quizes, community badges & dynamic surveys and polls.
- ✅Integrations with Shop, TikTok, Google, Klaviyo, Walmart and 50+ 3rd party apps.
- ✅Hands-on, 24-7 customer support and strategy guidance for all users
Does Okendo: Reviews & Loyalty integrate with other Shopify apps or tools?
Yes, Okendo: Reviews & Loyalty seamlessly integrates with other Shopify apps or tools, such as Large selection of attractive, super-fast onsite review and User-Generated Content (UGC) display widgets., Instant short surveys for customer satisfaction scores, marketing insights, and preference information., A rewards engine to encourage the collection of reviews, user-generated content (UGC), and sharing of data..
Is there a free trial available for Okendo: Reviews & Loyalty?
Yes, Okendo: Reviews & Loyalty offers 14 days free trial on all its paid plans.
What are the pricing plans for Okendo: Reviews & Loyalty?
The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $19/month, $119/month, $299/month, and come with a 14-day free trial period.
How does billing work for Okendo: Reviews & Loyalty?
Okendo: Reviews & Loyalty uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, Okendo: Reviews & Loyalty allows its subscribers to cancel or upgrade their subscription plan at any time.
Does Okendo: Reviews & Loyalty offer customer support? How can I get assistance?
Yes, Okendo: Reviews & Loyalty offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Is Okendo: Reviews & Loyalty compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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