Navidium Shipping Protection Shopify App

by Navidium Apps

Drop shipping insurance apps and handle your own shipping protection program as an additional service. Protection for Your Order | Alternate Shipping Insurance | Upsell in Shopping Cart

4.8

(332)

Free
$29.99/month
$49.99/month
$99.99/month
XY
5

MH Spares, United Kingdom

9/8/2026

I've been using this app for a few years now and it's always worked perfectly. When I've had major theme updates that have affected this app their support have been very fast and responsive, re-enabling the functionality within a couple of hours with no hassle. Definitely recommend this app.

1 of 8

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72 customers chose this

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Navidium Shipping Protection Charts

Track Navidium Shipping Protection's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.

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Pros and Cons

Pros and Cons of Navidium Shipping Protection

Pros

Revenue Retention: Merchants retain fees and profits from shipping protection instead of losing them to third-party providers.

Customer Control: Businesses handle claims and reshipments directly, improving customer experience and satisfaction.

Responsive Support: Quick and helpful customer service, including personalized assistance from the development team.

Easy Integration: Smooth and fast setup process with minimal technical hurdles.

Cons

Minor Bugs: Occasional technical glitches reported, though quickly addressed by support.

Checkout Issues: Rare instances of checkout disruptions, requiring developer intervention.


Screenshots


About the App

Protection for Your Order | Alternate Shipping Insurance | Upsell in Shopping Cart

  • Digital Upsell Strategy: Compensate for the loss and damage of shipments by upselling digital products in the cart.
  • Shipping Protection Strategy: Retain all the shipping insurance charges, and increase profit when there are few claims.
  • Enhanced E-commerce Features: Features report generation, price control, a claims portal, and provides one-click refunds/reorders.
  • Insurance Conversion Boost: Get your insurance fees back and boost your conversion rate.
  • Business Solutions: Combines: Recharge, Rebuy, Bold, Slide Cart, Subscriptions, Tapcart, AntiFraud

Keywords

shipping protection Shopify apps
manage shipping protection Shopify apps
lost shipments protection Shopify apps
damaged shipments protection Shopify apps
shipping insurance alternative Shopify apps
cart upsell Shopify apps
shipping claims portal Shopify apps
refund reorder Shopify apps
shipping protection fees Shopify apps
increase conversion rate Shopify apps
digital products upsell Shopify apps
shipping protection reporting Shopify apps
shipping protection pricing Shopify apps
shipping protection claims Shopify apps
shipping protection integration Shopify apps

Key Features

  • Offset lost or damaged shipment costs by upselling digital products in the cart.
  • Retain 100% of shipping protection fees and profit when claims are low.
  • Automate claims processing with a dedicated portal and one-click refunds/reorders.

Pricing

Navidium Shipping Protection Pricing Plans

Pay as you go

$0/month

  • $0 for up to 50 Orders a Month

  • Automatic Installation + Expert Support

  • Claims Portal + Automated Claims

  • Auto Fulfillments

  • Compliant Auto Opt In Widget for Cart

Essential

$29.99/month

  • Up to 500 Orders a Month

  • Free Expert Installation

  • Live Chat + Auto Fulfillments

  • Claims Automation + Portal

  • Integrations with Subscriptions

Growth

$49.99/month

  • Up to 1000 Orders a Month

  • Free Expert Installation

  • Live Chat + Auto Fulfillments

  • Claims Automation + Portal

  • Integrations with Subscriptions

Enterprise - Plus

$99.99/month

  • Unlimited Orders

  • Free Expert Installation

  • Shopify Plus Checkout Widget

  • Live Chat Support

  • Claims Automation and Portal

Not sure which plan to pick? Discuss Pay as you go or Essential plans with us, learn about custom pricing, or get a demo.

Here's an overview of Navidium Shipping Protection costs for each of the plan(s):

The app has 4 pricing plans: 1 free and 3 paid. The free plan(s) offered by Navidium Shipping Protection: (Pay as you go). The paid plan(s) offered by Navidium Shipping Protection: (Essential, Growth, Enterprise - Plus).

The details of the plan(s) are outlined below:

Pay as you go: This plan is free forever, incurring no subscription costs. It offers a wide range of features like $0 for up to 50 Orders a Month, Automatic Installation + Expert Support, Claims Portal + Automated Claims, Auto Fulfillments, Compliant Auto Opt In Widget for Cart, No Rev Share. Keep 100% fees collected., Integrations with Subscriptions, Trial access to Extended Warranty.

Essential: The Essential plan costs $29.99 and has no free trial period. The plan offers a host of features, including Up to 500 Orders a Month, Free Expert Installation, Live Chat + Auto Fulfillments, Claims Automation + Portal, Integrations with Subscriptions, No Rev Share. Keep 100% fees collected., 10% OFF on Returns and Exchanges portal, 10% OFF on Product Warranty portal.

Growth: The Growth plan costs $49.99 and has no free trial period. The plan offers a host of features, including Up to 1000 Orders a Month, Free Expert Installation, Live Chat + Auto Fulfillments, Claims Automation + Portal, Integrations with Subscriptions, No Rev Share. Keep 100% fees collected., 15% OFF on Returns and Exchanges portal, 15% OFF on Product Warranty portal.

Enterprise - Plus: The Enterprise - Plus plan costs $99.99 and has no free trial period. The plan offers a host of features, including Unlimited Orders, Free Expert Installation, Shopify Plus Checkout Widget, Live Chat Support, Claims Automation and Portal, No Rev Share. Keep 100% fees collected., 20% OFF on Returns and Exchanges portal, 20% OFF on Warranty registration portal.

Navidium Shipping Protection Price Summary
Pricing summaryFree to install
Total Pricing Plan(s)4
Number of free plan(s)1
Number of paid plan(s)3
Cost of Paid Plan(s)$29.99, $49.99, $99.99
Free trial availableNo

For further information regarding Navidium Shipping Protection app pricing plans, see the official website.

Navidium Shipping Protection Shopify App Discounts

If you are looking for discounts on Navidium Shipping Protection app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Navidium Apps to secure better deals on the Navidium Shipping Protection app exclusively for you.

*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.

Contact Us For a Discount
Coming Soon

Testimonials

What our users say about Navidium Shipping Protection

I've been using this app for a few years now and it's always worked perfectly. When I've had major theme updates that have affected this app their support have been very fast and responsive, re-enabling the functionality within a couple of hours with no hassle. Definitely recommend this app.

MH Spares
United Kingdom

It’s been easy working with the Navidium. Any requests or changes we’ve brought up are taken seriously and looked into rather than being easily dismissed. We appreciate their help, responsiveness, and quick turnaround!

12th Tribe
United States

海外配送における紛失や破損といった不安を軽減し、お客様に安心感を提供できる点で非常に有効なツールだと実感しております。また、サポート体制も誠実で素晴らしいです。 問い合わせに対するレスポンスが迅速かつ丁寧で、疑問点や設定についても安心して相談できます。弊社でも設定に戸惑っていたところ、迅速にご対応いただけました。 越境ECにおける配送サポートにお悩みのストアにおすすめしたいアプリです。

釜浅商店|合羽橋の包丁とキッチン用品専門店
Japan

Trusted By

Trusted by the best Shopify stores

MH Spares

United Kingdom

12th Tribe

United States

釜浅商店|合羽橋の包丁とキッチン用品専門店

Japan

Gardens of the Sun | Ethical Jewelry

Singapore

Laura Secord

Canada

Copa City Salsa LLC

United States

Disciple Threads

United States

420 Science

United States


Drop shipping insurance apps and handle your own shipping protection program as an additional service.

Upgraded Shipping Insurance

Cover the expenses of lost, stolen, or damaged deliveries. Redirect shipping protection fees to yourself, forming a self-insured profit boost.

Customer Support and Complaints

Take control of the entire claims process. Avoid 3rd parties disrupting your customer service. Promote your own Shipping Insurance Protection.

Upsell during Checkout or Order

Maintain all Shipping Protection and counteract fraud, chargebacks, and stolen shipments when claims are minimal. Use this as an upsell during order placement and in the shopping cart.


Comparison

Top Navidium Shipping Protection Alternatives Detailed Comparison

The table below highlights the crucial differences between Navidium Shipping Protection and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Navidium Shipping ProtectionNavidium Shipping ProtectionView on Shopify
Captain Shipping ProtectionCaptain Shipping ProtectionView on Shopify
General Information
Ratings
4.8(333 reviews)
4.9(280 reviews)
Developed byNavidium AppsCaptain Insure
Launch Date11/26/20218/4/2022
PricingFree, $29.99/month, $49.99/month, $99.99/month$11/month, $49/month
ObjectiveProtection for Your Order | Alternate Shipping Insurance | Upsell in Shopping CartInsurance for Shipping | Cart Upgrade | Payment Security Trustworthy Pages
CategoriesUpsell and cross-sell, Warranties and insuranceUpsell and cross-sell, Warranties and insurance
Key Features & Highlights
PurposeDrop shipping insurance apps and handle your own shipping protection program as an additional service.Increase your profits by using a shipping protection solution to decrease the chances of damage, loss, and theft.
Features List
  1. Offset lost or damaged shipment costs by upselling digital products in the cart.
  2. Retain 100% of shipping protection fees and profit when claims are low.
  3. Automate claims processing with a dedicated portal and one-click refunds/reorders.
  1. Offset lost or damaged shipment costs with digital product cart upsells.
  2. Retain all shipping protection fees as profit when claims are low.
  3. Customize insurance pricing and style with multi-language support.
Highlights--
User Reviews and Ratings
Recommended %96.7%97.1%
Pros
  1. Merchants retain fees and profits from shipping protection instead of losing them to third-party providers.
  2. Businesses handle claims and reshipments directly, improving customer experience and satisfaction.
  3. Quick and helpful customer service, including personalized assistance from the development team.
  4. Smooth and fast setup process with minimal technical hurdles.
  5. Flexibility to tailor shipping protection plans to specific business needs.
  6. Intuitive interface for both merchants and customers, simplifying claims and refunds.
  7. Many customers choose shipping protection, generating additional revenue.
  8. Funds collected offset losses from damaged, lost, or stolen packages.
  9. Merchants approve claims without third-party delays or denials.
  10. App runs efficiently without slowing down store performance.
  1. Fast, responsive, and helpful assistance from the support team.
  2. Quick and straightforward installation process with minimal effort.
  3. Intuitive and simple navigation, making the app easy to use.
  4. Reliable and valuable shipping insurance options for customers.
  5. Significant uptake of shipping protection by customers, boosting revenue.
  6. Prompt and efficient handling of technical or integration problems.
  7. Round-the-clock assistance for immediate help.
  8. Successful integration even with third-party or outdated themes.
  9. Notable increase in average order value due to shipping protection.
  10. Easy-to-follow instructions for setup and use.
Cons
  1. Occasional technical glitches reported, though quickly addressed by support.
  2. Rare instances of checkout disruptions, requiring developer intervention.
  3. Some merchants noted the service fee as steep, despite overall profitability.
  4. Shipping protection appears as a top product with no filtering option.
  1. Requires Shopify Plus for checkout page functionality, limiting visibility.
  2. Conflicts with other discount apps, overriding discounts.
  3. Reports of recurring bugs, such as disappearing widgets.
  4. Instances of slow or unclear refund request handling.
Pricing and Plans
Total Pricing Plans42
Free PlanAvailableNot available
Free TrialNoYes, for 14 day(s)
Technical Information
Rating
4.8
4.9
Total Reviews332284
Launch Date11/26/20218/4/2022
SD Points6216

More Details About Navidium Shipping Protection

Product Description

Navidium is a self-service platform allowing businesses to design their own self-funded shipping protection plans and handle customer claims. It's not an insurance company, but it helps users incline shipping protection premiums towards themselves and make profit from the leftovers. The platform also enables the upselling of digital products, order protection and cart checkout subscriptions.

AI Summary

Navidium is a Shopify app designed to streamline shipping protection and claims management for merchants, enabling them to handle lost, stolen, or damaged packages directly without relying on third-party insurers. The app allows businesses to offer customizable shipping protection plans, with fees collected from customers retained by the merchant rather than a middleman. Key features include an integrated claims portal, automated reshipment and refund options, and real-time tracking of shipping issues. A major strength of Navidium is its financial benefit, as merchants retain revenue from protection fees, often generating significant additional income while covering replacement costs. The app also enhances customer experience by allowing direct, faster resolution of claims without external delays or denials. Additionally, the setup process is noted for being smooth, with responsive and personalized customer support, including quick troubleshooting and customization assistance. Some limitations include occasional technical bugs, though these are reportedly addressed promptly. A minor drawback is that the protection option may appear as a product in reports, which could require filtering. Overall, Navidium is positioned as a cost-effective alternative to traditional shipping insurance apps, offering greater control, improved margins, and a more seamless customer service process.

Support

For any questions, concerns, or assistance with Navidium Shipping Protection, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected]. Additionally, Navidium Shipping Protection offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.

Navidium Shipping Protection Support Information In A Nutshell:

Support Email:[email protected]
Contact Number(s):Not available
FAQ Page:FAQ details
Privacy Policy:Privacy details
Language Support:English
Integration

The list of top Shopify apps or features or software tools that Navidium Shipping Protection seamlessly integrates are given below:

Checkout
Shopify Admin
klaviyo rebuy engine upcart
reamaze gorgias skio seal
recharge bold amp aftersell
returns exchanges upsells
shipping insurance protection
Subscriptions Shipstation loop
Developer

Name: Navidium Apps

Website: /partners/power-deployed

Address: Dhaka

Looking to install Navidium Shipping Protection app on your store?

ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.

Why Choose ShopDigest?

  • Highly experienced and vetted team for successful app installation
  • Assured support and guidance throughout the installation and beyond
  • Customized services to meet unique business needs
  • 30-day no questions asked refund policy
  • Lowest pricing guaranteed (starts at just $10/hour)

Customer Reviews

5.0
332 total reviews
5
324
4
0
3
1
2
0
1
7

Navidium Shipping Protection has an overall rating of 4.9 stars from a total of 332 reviews on the Shopify app store. Of these, 324 (97.6%) are positive, 1 (0.3%) are neutral, and 7 (2.1%) are negative*.

*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.

MH Sparesfrom United Kingdom
September 8, 2026

I've been using this app for a few years now and it's always worked perfectly. When I've had major theme updates that have affected this app their support have been very fast and responsive, re-enabling the functionality within a couple of hours with no hassle. Definitely recommend this app.

12th Tribefrom United States
September 8, 2026

It’s been easy working with the Navidium. Any requests or changes we’ve brought up are taken seriously and looked into rather than being easily dismissed. We appreciate their help, responsiveness, and quick turnaround!

釜浅商店|合羽橋の包丁とキッチン用品専門店from Japan
September 8, 2026

海外配送における紛失や破損といった不安を軽減し、お客様に安心感を提供できる点で非常に有効なツールだと実感しております。また、サポート体制も誠実で素晴らしいです。 問い合わせに対するレスポンスが迅速かつ丁寧で、疑問点や設定についても安心して相談できます。弊社でも設定に戸惑っていたところ、迅速にご対応いただけました。 越境ECにおける配送サポートにお悩みのストアにおすすめしたいアプリです。

Gardens of the Sun | Ethical Jewelryfrom Singapore
August 27, 2026

This app helps us get more revenue. Quick and helpful support.

Laura Secordfrom Canada
August 11, 2026

These guys behind Navidium are incredible!! Since the installation, they've been super helpful, they respond super quickly and they make sure every need i have can be done (ex: we needed french translation everywhere because our clients are French or English and they added extra coding on their app for us so it can work, freely! Also, the app is super user-friendly, works like magic & is a much better option than the other Shipping Protection apps we've used in the past! I recommend to any merchand!

Developer response
Developer ResponseAugust 12, 2026

These guys behind Navidium are incredible!! Since the installation, they've been super helpful, they respond super quickly and they make sure every need i have can be done (ex: we needed french translation everywhere because our clients are French or English and they added extra coding on their app for us so it can work, freely! Also, the app is super user-friendly, works like magic & is a much better option than the other Shipping Protection apps we've used in the past! I recommend to any merchand!


Video Demo and Screenshots

Product Screenshots

Navidium Shipping Protection screenshot 1
Navidium Shipping Protection screenshot 2

Installation Steps

How to install Navidium Shipping Protection on your Shopify store

1

Find your app

Use filters like pricing, availability, and features to find the perfect match for your store's needs.

2

Get a personalized setup plan

Our team will create an installation plan based on your current store setup, goals, and requirements.

3

Install at your own pace

Perfect your store's functionality without the pressure to move on until you're ready.

Install in your Shopify Store

.myshopify.com
72 customers chose this

Navidium Shipping Protection FAQ's

How do I install the Navidium Shipping Protection Shopify app?

To install Navidium Shipping Protection app on your Shopify store, click on the Navidium Shipping Protection installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.

If you need our expert guidance to help you install Navidium Shipping Protection on your Shopify store, then contact us now.

What are the key features of Navidium Shipping Protection?

The key features offered by Navidium Shipping Protection to Shopify store owners are:

  • Offer shipping protection widget at checkout or cart Upsell Shipping Insurance.
  • Customize shipping insurance widget, language, price, branding, and currency.
  • Includes reporting, control on pricing, claims portal, 1 click refunds/reorders.
  • Route insurance protection fees back to you & increase your conversion rate.
  • Integrates: Recharge, Rebuy, Bold, Slide Cart, Subscriptions, Tapcart, AntiFraud
Does Navidium Shipping Protection integrate with other Shopify apps or tools?

Yes, Navidium Shipping Protection seamlessly integrates with other Shopify apps or tools, such as Compensate for the loss and damage of shipments by upselling digital products in the cart., Retain all the shipping insurance charges, and increase profit when there are few claims., Features report generation, price control, a claims portal, and provides one-click refunds/reorders..

Is there a free trial available for Navidium Shipping Protection?

No, Navidium Shipping Protection does not offer any free trial.

What are the pricing plans for Navidium Shipping Protection?

The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $29.99/month, $49.99/month, $99.99/month and have no free trial period.

How does billing work for Navidium Shipping Protection?

Navidium Shipping Protection uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.

Can I cancel or upgrade my subscription plan at any time?

Yes, Navidium Shipping Protection allows its subscribers to cancel or upgrade their subscription plan at any time.

Does Navidium Shipping Protection offer customer support? How can I get assistance?

Yes, Navidium Shipping Protection offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].

Additionally, Navidium Shipping Protection offers a comprehensive FAQ section to address common inquiries and provide self-help resources.

Is Navidium Shipping Protection compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.


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