Drop shipping insurance apps and handle your own shipping protection program as an additional service. Protection for Your Order | Alternate Shipping Insurance | Upsell in Shopping Cart
4.8
(332)
MH Spares, United Kingdom
I've been using this app for a few years now and it's always worked perfectly. When I've had major theme updates that have affected this app their support have been very fast and responsive, re-enabling the functionality within a couple of hours with no hassle. Definitely recommend this app.
Track Navidium Shipping Protection's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Revenue Retention: Merchants retain fees and profits from shipping protection instead of losing them to third-party providers.
Customer Control: Businesses handle claims and reshipments directly, improving customer experience and satisfaction.
Responsive Support: Quick and helpful customer service, including personalized assistance from the development team.
Easy Integration: Smooth and fast setup process with minimal technical hurdles.
Minor Bugs: Occasional technical glitches reported, though quickly addressed by support.
Checkout Issues: Rare instances of checkout disruptions, requiring developer intervention.
Protection for Your Order | Alternate Shipping Insurance | Upsell in Shopping Cart
$0 for up to 50 Orders a Month
Automatic Installation + Expert Support
Claims Portal + Automated Claims
Auto Fulfillments
Compliant Auto Opt In Widget for Cart
Up to 500 Orders a Month
Free Expert Installation
Live Chat + Auto Fulfillments
Claims Automation + Portal
Integrations with Subscriptions
Up to 1000 Orders a Month
Free Expert Installation
Live Chat + Auto Fulfillments
Claims Automation + Portal
Integrations with Subscriptions
Unlimited Orders
Free Expert Installation
Shopify Plus Checkout Widget
Live Chat Support
Claims Automation and Portal
Not sure which plan to pick? Discuss Pay as you go or Essential plans with us, learn about custom pricing, or get a demo.
The app has 4 pricing plans: 1 free and 3 paid. The free plan(s) offered by Navidium Shipping Protection: (Pay as you go). The paid plan(s) offered by Navidium Shipping Protection: (Essential, Growth, Enterprise - Plus).
The details of the plan(s) are outlined below:
Pay as you go: This plan is free forever, incurring no subscription costs. It offers a wide range of features like $0 for up to 50 Orders a Month, Automatic Installation + Expert Support, Claims Portal + Automated Claims, Auto Fulfillments, Compliant Auto Opt In Widget for Cart, No Rev Share. Keep 100% fees collected., Integrations with Subscriptions, Trial access to Extended Warranty.
Essential: The Essential plan costs $29.99 and has no free trial period. The plan offers a host of features, including Up to 500 Orders a Month, Free Expert Installation, Live Chat + Auto Fulfillments, Claims Automation + Portal, Integrations with Subscriptions, No Rev Share. Keep 100% fees collected., 10% OFF on Returns and Exchanges portal, 10% OFF on Product Warranty portal.
Growth: The Growth plan costs $49.99 and has no free trial period. The plan offers a host of features, including Up to 1000 Orders a Month, Free Expert Installation, Live Chat + Auto Fulfillments, Claims Automation + Portal, Integrations with Subscriptions, No Rev Share. Keep 100% fees collected., 15% OFF on Returns and Exchanges portal, 15% OFF on Product Warranty portal.
Enterprise - Plus: The Enterprise - Plus plan costs $99.99 and has no free trial period. The plan offers a host of features, including Unlimited Orders, Free Expert Installation, Shopify Plus Checkout Widget, Live Chat Support, Claims Automation and Portal, No Rev Share. Keep 100% fees collected., 20% OFF on Returns and Exchanges portal, 20% OFF on Warranty registration portal.
| Pricing summary | Free to install |
| Total Pricing Plan(s) | 4 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 3 |
| Cost of Paid Plan(s) | $29.99, $49.99, $99.99 |
| Free trial available | No |
For further information regarding Navidium Shipping Protection app pricing plans, see the official website.
If you are looking for discounts on Navidium Shipping Protection app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Navidium Apps to secure better deals on the Navidium Shipping Protection app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
“I've been using this app for a few years now and it's always worked perfectly. When I've had major theme updates that have affected this app their support have been very fast and responsive, re-enabling the functionality within a couple of hours with no hassle. Definitely recommend this app.”
“It’s been easy working with the Navidium. Any requests or changes we’ve brought up are taken seriously and looked into rather than being easily dismissed. We appreciate their help, responsiveness, and quick turnaround!”
“海外配送における紛失や破損といった不安を軽減し、お客様に安心感を提供できる点で非常に有効なツールだと実感しております。また、サポート体制も誠実で素晴らしいです。 問い合わせに対するレスポンスが迅速かつ丁寧で、疑問点や設定についても安心して相談できます。弊社でも設定に戸惑っていたところ、迅速にご対応いただけました。 越境ECにおける配送サポートにお悩みのストアにおすすめしたいアプリです。”
MH Spares
United Kingdom
12th Tribe
United States
釜浅商店|合羽橋の包丁とキッチン用品専門店
Japan
Gardens of the Sun | Ethical Jewelry
Singapore
Laura Secord
Canada
Copa City Salsa LLC
United States
Disciple Threads
United States
420 Science
United States
Cover the expenses of lost, stolen, or damaged deliveries. Redirect shipping protection fees to yourself, forming a self-insured profit boost.
Take control of the entire claims process. Avoid 3rd parties disrupting your customer service. Promote your own Shipping Insurance Protection.
Maintain all Shipping Protection and counteract fraud, chargebacks, and stolen shipments when claims are minimal. Use this as an upsell during order placement and in the shopping cart.
The table below highlights the crucial differences between Navidium Shipping Protection and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 4.8(333 reviews) | 4.9(280 reviews) | |
| Developed by | Navidium Apps | Captain Insure | |
| Launch Date | 11/26/2021 | 8/4/2022 | |
| Pricing | Free, $29.99/month, $49.99/month, $99.99/month | $11/month, $49/month | |
| Objective | Protection for Your Order | Alternate Shipping Insurance | Upsell in Shopping Cart | Insurance for Shipping | Cart Upgrade | Payment Security Trustworthy Pages | |
| Categories | Upsell and cross-sell, Warranties and insurance | Upsell and cross-sell, Warranties and insurance | |
| Key Features & Highlights | |||
| Purpose | Drop shipping insurance apps and handle your own shipping protection program as an additional service. | Increase your profits by using a shipping protection solution to decrease the chances of damage, loss, and theft. | |
| Features List |
|
| |
| Highlights | - | - | |
| User Reviews and Ratings | |||
| Recommended % | 96.7% | 97.1% | |
| Pros |
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| |
| Cons |
|
| |
| Pricing and Plans | |||
| Total Pricing Plans | 4 | 2 | |
| Free Plan | Available | Not available | |
| Free Trial | No | Yes, for 14 day(s) | |
| Technical Information | |||
| Rating | 4.8 | 4.9 | |
| Total Reviews | 332 | 284 | |
| Launch Date | 11/26/2021 | 8/4/2022 | |
| SD Points | 6 | 216 | |
Navidium is a self-service platform allowing businesses to design their own self-funded shipping protection plans and handle customer claims. It's not an insurance company, but it helps users incline shipping protection premiums towards themselves and make profit from the leftovers. The platform also enables the upselling of digital products, order protection and cart checkout subscriptions.
Navidium is a Shopify app designed to streamline shipping protection and claims management for merchants, enabling them to handle lost, stolen, or damaged packages directly without relying on third-party insurers. The app allows businesses to offer customizable shipping protection plans, with fees collected from customers retained by the merchant rather than a middleman. Key features include an integrated claims portal, automated reshipment and refund options, and real-time tracking of shipping issues. A major strength of Navidium is its financial benefit, as merchants retain revenue from protection fees, often generating significant additional income while covering replacement costs. The app also enhances customer experience by allowing direct, faster resolution of claims without external delays or denials. Additionally, the setup process is noted for being smooth, with responsive and personalized customer support, including quick troubleshooting and customization assistance. Some limitations include occasional technical bugs, though these are reportedly addressed promptly. A minor drawback is that the protection option may appear as a product in reports, which could require filtering. Overall, Navidium is positioned as a cost-effective alternative to traditional shipping insurance apps, offering greater control, improved margins, and a more seamless customer service process.
For any questions, concerns, or assistance with Navidium Shipping Protection, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected]. Additionally, Navidium Shipping Protection offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
| Support Email: | [email protected] |
| Contact Number(s): | Not available |
| FAQ Page: | FAQ details |
| Privacy Policy: | Privacy details |
| Language Support: | English |
The list of top Shopify apps or features or software tools that Navidium Shipping Protection seamlessly integrates are given below:
ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.
Navidium Shipping Protection has an overall rating of 4.9 stars from a total of 332 reviews on the Shopify app store. Of these, 324 (97.6%) are positive, 1 (0.3%) are neutral, and 7 (2.1%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
I've been using this app for a few years now and it's always worked perfectly. When I've had major theme updates that have affected this app their support have been very fast and responsive, re-enabling the functionality within a couple of hours with no hassle. Definitely recommend this app.
It’s been easy working with the Navidium. Any requests or changes we’ve brought up are taken seriously and looked into rather than being easily dismissed. We appreciate their help, responsiveness, and quick turnaround!
海外配送における紛失や破損といった不安を軽減し、お客様に安心感を提供できる点で非常に有効なツールだと実感しております。また、サポート体制も誠実で素晴らしいです。 問い合わせに対するレスポンスが迅速かつ丁寧で、疑問点や設定についても安心して相談できます。弊社でも設定に戸惑っていたところ、迅速にご対応いただけました。 越境ECにおける配送サポートにお悩みのストアにおすすめしたいアプリです。
This app helps us get more revenue. Quick and helpful support.
These guys behind Navidium are incredible!! Since the installation, they've been super helpful, they respond super quickly and they make sure every need i have can be done (ex: we needed french translation everywhere because our clients are French or English and they added extra coding on their app for us so it can work, freely! Also, the app is super user-friendly, works like magic & is a much better option than the other Shipping Protection apps we've used in the past! I recommend to any merchand!
These guys behind Navidium are incredible!! Since the installation, they've been super helpful, they respond super quickly and they make sure every need i have can be done (ex: we needed french translation everywhere because our clients are French or English and they added extra coding on their app for us so it can work, freely! Also, the app is super user-friendly, works like magic & is a much better option than the other Shipping Protection apps we've used in the past! I recommend to any merchand!


Use filters like pricing, availability, and features to find the perfect match for your store's needs.
Our team will create an installation plan based on your current store setup, goals, and requirements.
Perfect your store's functionality without the pressure to move on until you're ready.
To install Navidium Shipping Protection app on your Shopify store, click on the Navidium Shipping Protection installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.
If you need our expert guidance to help you install Navidium Shipping Protection on your Shopify store, then contact us now.
The key features offered by Navidium Shipping Protection to Shopify store owners are:
Yes, Navidium Shipping Protection seamlessly integrates with other Shopify apps or tools, such as Compensate for the loss and damage of shipments by upselling digital products in the cart., Retain all the shipping insurance charges, and increase profit when there are few claims., Features report generation, price control, a claims portal, and provides one-click refunds/reorders..
No, Navidium Shipping Protection does not offer any free trial.
The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $29.99/month, $49.99/month, $99.99/month and have no free trial period.
Navidium Shipping Protection uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Yes, Navidium Shipping Protection allows its subscribers to cancel or upgrade their subscription plan at any time.
Yes, Navidium Shipping Protection offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Additionally, Navidium Shipping Protection offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.