Lucky Orange Heatmaps & Replay Shopify App
by Lucky Orange LLCGain insights into customer purchasing behavior, track added-to-cart products, and identify instances of checkout abandonment through visual analytics. Tools for better website checkout and increasing conversions
4.7
(856)
Recharged Living, Australia
Lucky Orange has been extremely helpful for understanding how customers use my store. The session recordings and heatmaps make it easy to see where shoppers hesitate, what they click on and where improvements are needed. It has helped me identify issues I would never have noticed otherwise. Easy to use and a valuable tool for any Shopify store owner.
Install in your Shopify Store
Lucky Orange Heatmaps & Replay Charts
Track Lucky Orange Heatmaps & Replay's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Pros and Cons
Pros and Cons of Lucky Orange Heatmaps & Replay
Pros
Exceptional Customer Support: Prompt, knowledgeable, and friendly assistance with quick issue resolution.
User-Friendly Interface: Intuitive design and easy navigation enhance the overall experience.
Valuable Insights: Comprehensive heatmaps, recordings, and analytics provide actionable data on customer behavior.
Real-Time Data: Live visitor tracking and session recordings offer immediate feedback on user interactions.
Cons
Technical Issues on Shopify: Problems with installation and tracking code integration for Shopify users.
Limited Mobile Accessibility: Lack of a dedicated mobile app or optimized mobile experience.
Screenshots
About the App
Tools for better website checkout and increasing conversions
- User Engagement Tracking: Recordings & Heatmaps - identify what attracts people the most (and least)
- Customer Surveys: Surveys - instead of guessing what your customers want, just ask them directly.
- Pre-Built Conversion Funnels: Pre-made Conversion Funnels - designed to quickly show you where customers are dropping off.
- Visitor Session Analysis: Improved Sections - monitor sessions of annoyed or upset visitors & more.
- Checkout Analytics: Checkout Analytics - Monitor actions taken by users on your payment page.
Keywords
Key Features
- View session recordings to see how visitors interact with your site.
- Use heatmaps to identify the most engaging parts of your pages.
- Send surveys directly to customers to gather actionable feedback.
Pricing
Lucky Orange Heatmaps & Replay Pricing Plans
Free
$0/month
100 sessions/month
30 day data storage
Launch
$19/month
500 sessions/month
30 day data storage
Discovery AI + $5/month
Build
$39/month
3,500 sessions/month
60 day data storage
Discovery AI + $10/month
Grow
$89/month
10,000 sessions/month
60 day data storage
Discovery AI + $20/month
Not sure which plan to pick? Discuss Free or Launch plans with us, learn about custom pricing, or get a demo.
Here's an overview of Lucky Orange Heatmaps & Replay costs for each of the plan(s):
The app has 4 pricing plans: 1 free and 3 paid. The free plan(s) offered by Lucky Orange Heatmaps & Replay: (Free). The paid plan(s) offered by Lucky Orange Heatmaps & Replay: (Launch, Build, Grow).
The details of the plan(s) are outlined below:
Free: This plan is free forever, incurring no subscription costs. It offers a wide range of features like 100 sessions/month, 30 day data storage.
Launch: The Launch plan costs $19 and has no free trial period. The plan offers a host of features, including 500 sessions/month, 30 day data storage, Discovery AI + $5/month.
Build: The Build plan costs $39 and has no free trial period. The plan offers a host of features, including 3,500 sessions/month, 60 day data storage, Discovery AI + $10/month.
Grow: The Grow plan costs $89 and has no free trial period. The plan offers a host of features, including 10,000 sessions/month, 60 day data storage, Discovery AI + $20/month.
Lucky Orange Heatmaps & Replay Price Summary
| Pricing summary | Free plan available |
| Total Pricing Plan(s) | 4 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 3 |
| Cost of Paid Plan(s) | $19, $39, $89 |
| Free trial available | No |
For further information regarding Lucky Orange Heatmaps & Replay app pricing plans, see the official website.
Lucky Orange Heatmaps & Replay Shopify App Discounts
If you are looking for discounts on Lucky Orange Heatmaps & Replay app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Lucky Orange LLC to secure better deals on the Lucky Orange Heatmaps & Replay app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
Testimonials
What our users say about Lucky Orange Heatmaps & Replay
“Lucky Orange has been extremely helpful for understanding how customers use my store. The session recordings and heatmaps make it easy to see where shoppers hesitate, what they click on and where improvements are needed. It has helped me identify issues I would never have noticed otherwise. Easy to use and a valuable tool for any Shopify store owner.”
“This is an amazing app! You can see so much data to who make edits to your website, make the experience better for your customer. It’s truly super helpful. You need the time to be able to review it all but it’s helpful! Try it out! ”
“Justin was very helpful in answering my questions and helping us get our order tracking fixed! ”
Trusted By
Trusted by the best Shopify stores
Recharged Living
Australia
Cami Wigs
United States
Petal
United States
Metropole
Spain
Acevery
Hong Kong SAR
Theme Cloud
United States
Just a Clock Collector
United States
Casa Carlini
United States
Gain insights into customer purchasing behavior, track added-to-cart products, and identify instances of checkout abandonment through visual analytics.
Boost your sales
Observe how a visitor uses your site to understand what prevents them from purchasing. Identify where they clicked, scrolled, and tapped on your site.
Get to know your visitors better.
Find out which sections of your pages lead to conversions and which are overlooked using Heatmaps. Determine if your CTAs are being viewed by checking if users scroll down far enough.
Turn unused shopping carts around
Live chat and real-time visitor view allow you to see activity on your site and intervene before you lose a sale.
Comparison
Top Lucky Orange Heatmaps & Replay Alternatives Detailed Comparison
The table below highlights the crucial differences between Lucky Orange Heatmaps & Replay and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 4.7(822 reviews) | 4.9(616 reviews) | |
| Developed by | Lucky Orange LLC | Propel Commerce | |
| Launch Date | 7/8/2014 | 6/17/2021 | |
| Pricing | Free, $19/month, $39/month, $89/month | Free, $9.90/month, $14.90/month, $39.90/month | |
| Objective | Tools for better website checkout and increasing conversions | See how shoppers behave! Identify mistakes with visitor replays! | |
| Categories | Analytics, Site optimization - Other | Analytics, Site optimization - Other | |
| Key Features & Highlights | |||
| Purpose | Gain insights into customer purchasing behavior, track added-to-cart products, and identify instances of checkout abandonment through visual analytics. | Boost sales by observing your customers! Identify mistakes and problems hindering your sales. | |
| Features List |
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| |
| Highlights |
| - | |
| User Reviews and Ratings | |||
| Recommended % | 93.1% | 97.7% | |
| Pros |
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| |
| Cons |
|
| |
| Pricing and Plans | |||
| Total Pricing Plans | 4 | 4 | |
| Free Plan | Available | Available | |
| Free Trial | No | Yes, for 7 day(s) | |
| Technical Information | |||
| Rating | 4.7 | 4.9 | |
| Total Reviews | 856 | 482 | |
| Launch Date | 7/8/2014 | 6/17/2021 | |
| SD Points | 140 | 264 | |
More Details About Lucky Orange Heatmaps & Replay
Product Description
Boost conversions and sales on your store by tracking visitor behavior. Use session recordings and heatmaps to identify sources of cart abandonment and lost sales, and understand which site elements most engage shoppers. Additionally, pre-built Conversion Funnels can help identify at what stage most visitors stop their purchase journey.
AI Summary
The app provides comprehensive analytics tools for Shopify stores, including heatmaps, click maps, scroll maps, live visitor recordings, and checkout funnel analysis to track customer behavior and optimize user experience. Its intuitive interface and real-time data visualization help identify navigation issues, popular products, and drop-off points, enabling data-driven improvements. Strengths include robust features like session replays, heatmap technology, and detailed customer insights, which are particularly valuable for UX optimization and conversion rate improvements. Customer support is frequently highlighted as responsive and knowledgeable, with onboarding calls and troubleshooting assistance noted as effective. However, some limitations include occasional technical issues, such as inaccurate visitor tracking or delayed support responses in certain cases. A mobile version is currently unavailable, and integration within Shopify’s native interface could be improved. While the app is praised for its depth of analytics, its pricing may be a barrier for very small businesses. Overall, it is a powerful tool for e-commerce optimization, though reliability and support consistency vary.
Support
For any questions, concerns, or assistance with Lucky Orange Heatmaps & Replay, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected]. Additionally, Lucky Orange Heatmaps & Replay offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
Language Support
Details of the Lucky Orange Heatmaps & Replay app are available in various languages on the Shopify app store, including German, Italian, French, and Spanish.
Lucky Orange Heatmaps & Replay Support Information In A Nutshell:
| Support Email: | [email protected] |
| Contact Number(s): | Not available |
| FAQ Page: | FAQ details |
| Privacy Policy: | Privacy details |
| Language Support: | English, German, Italian, French, and Spanish |
Integration
The list of top Shopify apps or features or software tools that Lucky Orange Heatmaps & Replay seamlessly integrates are given below:
Developer
Name: Lucky Orange LLC
Website: /partners/luckyorange
Address: 8665 West 96th Street, suite 100, Overland Park, KS, 66212
Looking to install Lucky Orange Heatmaps & Replay app on your store?
ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.
Why Choose ShopDigest?
- Highly experienced and vetted team for successful app installation
- Assured support and guidance throughout the installation and beyond
- Customized services to meet unique business needs
- 30-day no questions asked refund policy
- Lowest pricing guaranteed (starts at just $10/hour)
Lucky Orange Heatmaps & Replay Q&A
How does this app help reduce cart abandonment?
It tracks visitor behavior using session recordings and heatmaps, revealing where users struggle during checkout so you can optimize those steps and recover lost sales.
Can I see real-time visitor activity?
Yes, live session tracking lets you monitor visitors in real-time, helping you identify issues like frustration or hesitation before they abandon their cart.
What insights do heatmaps provide?
Heatmaps visually highlight where users click, scroll, or ignore on your site, showing which elements engage them and which may need improvement.
Are there tools to analyze checkout performance?
Pre-built conversion funnels and checkout analytics pinpoint where users drop off, allowing you to refine the payment process for higher completion rates.
Does it include customer feedback options?
Yes, built-in surveys let you directly ask visitors about their experience instead of guessing, helping tailor improvements to their preferences.
Is this app suitable for small businesses?
Absolutely—its free plan supports 100 monthly sessions, while affordable paid tiers scale with your store’s growth and data needs.
How do session recordings improve sales?
By replaying user sessions, you see navigation hurdles or distractions that prevent purchases, enabling targeted fixes to boost conversions.
Can I track marketing campaign effectiveness?
Yes, UTM tracking and funnel analysis measure how campaigns drive traffic and sales, helping optimize ad spend and strategies.
Customer Reviews
Lucky Orange Heatmaps & Replay has an overall rating of 4.7 stars from a total of 856 reviews on the Shopify app store. Of these, 802 (93.7%) are positive, 13 (1.5%) are neutral, and 41 (4.8%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
Lucky Orange has been extremely helpful for understanding how customers use my store. The session recordings and heatmaps make it easy to see where shoppers hesitate, what they click on and where improvements are needed. It has helped me identify issues I would never have noticed otherwise. Easy to use and a valuable tool for any Shopify store owner.
This is an amazing app! You can see so much data to who make edits to your website, make the experience better for your customer. It’s truly super helpful. You need the time to be able to review it all but it’s helpful! Try it out!
This is an amazing app! You can see so much data to who make edits to your website, make the experience better for your customer. It’s truly super helpful. You need the time to be able to review it all but it’s helpful! Try it out!
Justin was very helpful in answering my questions and helping us get our order tracking fixed!
Lucky Orange is great for gaining insight into how visitors interact with our website and where we can improve. The customer support has also been very helpful. Justin took the time to investigate a tracking issue with our Shopify setup and clearly explain what needed to change. Really appreciate the support and personal attention!
I ran into an issue while using Lucky Orange, and the support team guided me through the steps to resolve it. They were patient, helpful, and made the process easy to follow. Everything is working well now. Great customer support!
I ran into an issue while using Lucky Orange, and the support team guided me through the steps to resolve it. They were patient, helpful, and made the process easy to follow. Everything is working well now. Great customer support!
Video Demo and Screenshots
Product Video
Product Screenshots
Installation Steps
How to install Lucky Orange Heatmaps & Replay on your Shopify store
Find your app
Use filters like pricing, availability, and features to find the perfect match for your store's needs.
Get a personalized setup plan
Our team will create an installation plan based on your current store setup, goals, and requirements.
Install at your own pace
Perfect your store's functionality without the pressure to move on until you're ready.
Install in your Shopify Store
Lucky Orange Heatmaps & Replay FAQ's
How do I install the Lucky Orange Heatmaps & Replay Shopify app?
To install Lucky Orange Heatmaps & Replay app on your Shopify store, click on the Lucky Orange Heatmaps & Replay installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.
If you need our expert guidance to help you install Lucky Orange Heatmaps & Replay on your Shopify store, then contact us now.
What are the key features of Lucky Orange Heatmaps & Replay?
The key features offered by Lucky Orange Heatmaps & Replay to Shopify store owners are:
- ✅Watch session recordings and heatmaps to see where shoppers get stuck.
- ✅Track cart abandonment and checkout drop-off by product and step.
- ✅Ask Shopify Sidekick for instant answers on traffic, conversions, and checkout.
- ✅Follow every step from browsing to purchase with conversion funnels.
- ✅Ask visitors directly what's stopping them from buying with surveys.
Does Lucky Orange Heatmaps & Replay integrate with other Shopify apps or tools?
Yes, Lucky Orange Heatmaps & Replay seamlessly integrates with other Shopify apps or tools, such as Recordings & Heatmaps - identify what attracts people the most (and least), Surveys - instead of guessing what your customers want, just ask them directly., Pre-made Conversion Funnels - designed to quickly show you where customers are dropping off..
Is there a free trial available for Lucky Orange Heatmaps & Replay?
No, Lucky Orange Heatmaps & Replay does not offer any free trial.
What are the pricing plans for Lucky Orange Heatmaps & Replay?
The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $19/month, $39/month, $89/month and have no free trial period.
How does billing work for Lucky Orange Heatmaps & Replay?
Lucky Orange Heatmaps & Replay uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, Lucky Orange Heatmaps & Replay allows its subscribers to cancel or upgrade their subscription plan at any time.
Does Lucky Orange Heatmaps & Replay offer customer support? How can I get assistance?
Yes, Lucky Orange Heatmaps & Replay offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Additionally, Lucky Orange Heatmaps & Replay offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Is Lucky Orange Heatmaps & Replay compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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