LiveChat: AI live chat by Text Shopify App
by TEXTLiveChat allows you to talk to your customers instantly and at different times. Chat live for help and product suggestions.
4.4
(68)
The Prop Stop, United States
I tried a few chat bubble apps. So far i think this is the best one. It was easy to set, the alerts come in pretty quick, and support is responsive.
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LiveChat: AI live chat by Text Charts
Track LiveChat: AI live chat by Text's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Pros and Cons
Pros and Cons of LiveChat: AI live chat by Text
Pros
Exceptional Customer Support: Consistently praised for being prompt, professional, and highly effective in resolving issues.
User-Friendly Interface: Intuitive design and easy navigation make the app accessible for both new and experienced users.
Seamless Integration: Effortless setup and compatibility with platforms like Shopify and Salesforce enhance workflow efficiency.
Powerful Features: Tools like product cards, automations, and real-time visitor stats significantly improve customer engagement and sales.
Cons
Subscription Cancellation Issues: Difficulty in canceling subscriptions and obtaining refunds, leading to frustration.
Limited Analytics Access: Basic reporting features locked behind higher-tier payment plans, restricting usability.
Screenshots
About the App
Chat live for help and product suggestions.
- Customer Engagement: Attract customers in your store by offering coupons, promotions, and news.
- Chat-based product recommendations: Help your customers by suggesting products through chat.
- Order history integration.: View your customers' order history next to their respective conversations.
- Cart Monitoring: View the customer's cart as soon as they start chatting.
- Customer Engagement: Communicate with customers anytime using back-and-forth messaging.
Keywords
Key Features
- Engage shoppers with pre-set messages based on browsing behavior.
- Send discount codes triggered by visitor actions on specific pages.
- View customer cart contents in real-time during live chats.
Pricing
LiveChat: AI live chat by Text Pricing Plans
Starter
$25/month
View customer information
Seding product cards
Text Intelligence (AI) features
Traffic tracking up to 100 visitors
Chat customization
Team
$59/month
Everything from Starter
Track and share order details
Preview cart in real time
Tracking sales from chats
Full chat customization
Business
$89/month
Everything from Team
Advanced Text Intelligence (AI) features
Traffic tracking up to 1000 visitors
Advanced reporting
Work scheduler
Not sure which plan to pick? Discuss Starter or Team plans with us, learn about custom pricing, or get a demo.
Here's an overview of LiveChat: AI live chat by Text costs for each of the plan(s):
The app offers 3 paid plan(s). The paid plan(s) offered by LiveChat: AI live chat by Text: (Starter, Team, Business).
The details of the plan(s) are outlined below:
Starter: The Starter plan costs $25 and comes with a 14-day free trial period. The plan offers a host of features, including View customer information, Seding product cards, Text Intelligence (AI) features, Traffic tracking up to 100 visitors, Chat customization, 60-day chat history, Asynchronous communication, 24/7/365 Support.
Team: The Team plan costs $59 and comes with a 14-day free trial period. The plan offers a host of features, including Everything from Starter, Track and share order details, Preview cart in real time, Tracking sales from chats, Full chat customization, Traffic tracking up to 400 visitors, Unlimited chat campaigns, Unlimited chat history.
Business: The Business plan costs $89 and comes with a 14-day free trial period. The plan offers a host of features, including Everything from Team, Advanced Text Intelligence (AI) features, Traffic tracking up to 1000 visitors, Advanced reporting, Work scheduler, Apple Messages for Business, Geolocation chats routing, Agent performance.
LiveChat: AI live chat by Text Price Summary
| Pricing summary | From $25/month. Free trial available. |
| Total Pricing Plan(s) | 3 |
| Number of free plan(s) | 0 |
| Number of paid plan(s) | 3 |
| Cost of Paid Plan(s) | $25, $59, $89 |
| Free trial available | Yes, for 14 day(s) |
For further information regarding LiveChat: AI live chat by Text app pricing plans, see the official website.
LiveChat: AI live chat by Text Shopify App Discounts
If you are looking for discounts on LiveChat: AI live chat by Text app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with TEXT to secure better deals on the LiveChat: AI live chat by Text app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
Testimonials
What our users say about LiveChat: AI live chat by Text
“I tried a few chat bubble apps. So far i think this is the best one. It was easy to set, the alerts come in pretty quick, and support is responsive.”
“Wojtek was very very helpful - 10/10 for me. Quick response and straight answers”
“We have found this app to be pretty powerful, but there are add-ons that you may need which are additional monthly fees. The app is pretty intuitive.”
Trusted By
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Comparison
Top LiveChat: AI live chat by Text Alternatives Detailed Comparison
The table below highlights the crucial differences between LiveChat: AI live chat by Text and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 4.4(49 reviews) | 5.0(2 reviews) | |
| Developed by | TEXT | TEXT | |
| Launch Date | 11/30/2017 | 2/25/2022 | |
| Pricing | $25/month, $59/month, $89/month | $50/month, $149/month, $499/month | |
| Objective | Chat live for help and product suggestions. | Boost sales through chatbot interactions. | |
| Categories | Chat, Order tracking | Chat, Order tracking | |
| Key Features & Highlights | |||
| Purpose | LiveChat allows you to talk to your customers instantly and at different times. | Add a chatbot to your store easily. This will help increase customer interaction and sales. | |
| Features List |
|
| |
| Highlights | - | - | |
| User Reviews and Ratings | |||
| Recommended % | 87.8% | 50.0% | |
| Pros |
|
| |
| Cons |
|
| |
| Pricing and Plans | |||
| Total Pricing Plans | 3 | 3 | |
| Free Plan | Not available | Not available | |
| Free Trial | Yes, for 14 day(s) | Yes, for 14 day(s) | |
| Technical Information | |||
| Rating | 4.4 | 5.0 | |
| Total Reviews | 68 | 3 | |
| Launch Date | 11/30/2017 | 2/25/2022 | |
| SD Points | 1 | N/A | |
More Details About LiveChat: AI live chat by Text
Product Description
LiveChat allows you to interact with your on-site visitors and view their shopping cart, giving you the ability to suggest additional products. Within the application, you can also browse your inventory and send interactive product recommendations to increase order values.
AI Summary
The Shopify app offers a live chat solution designed to enhance customer engagement and boost sales through real-time communication. Its key features include an intuitive interface, seamless Shopify integration, and customizable chat widgets that align with a store’s branding. The app supports automations, such as targeted messages and product cards, to improve conversions, and provides detailed analytics for tracking interactions. A notable strength is its reliable customer support, often praised for responsiveness and technical expertise. However, some limitations include occasional technical issues, such as delayed notifications or difficulties with subscription cancellation. Advanced analytics and certain integrations may require higher-tier plans, and the absence of automated chat scheduling can lead to unattended conversations outside business hours. While generally stable, a few users report challenges with mobile functionality or unresponsive support in rare cases. Overall, the app is well-suited for businesses seeking a robust live chat tool with strong support, though pricing and specific feature restrictions may be drawbacks for some.
Support
For any questions, concerns, or assistance with LiveChat: AI live chat by Text, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected]. Additionally, LiveChat: AI live chat by Text offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
LiveChat: AI live chat by Text Support Information In A Nutshell:
| Support Email: | [email protected] |
| Contact Number(s): | Not available |
| FAQ Page: | FAQ details |
| Privacy Policy: | Privacy details |
| Language Support: | English |
Integration
The list of top Shopify apps or features or software tools that LiveChat: AI live chat by Text seamlessly integrates are given below:
Developer
Looking to install LiveChat: AI live chat by Text app on your store?
ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.
Why Choose ShopDigest?
- Highly experienced and vetted team for successful app installation
- Assured support and guidance throughout the installation and beyond
- Customized services to meet unique business needs
- 30-day no questions asked refund policy
- Lowest pricing guaranteed (starts at just $10/hour)
Customer Reviews
LiveChat: AI live chat by Text has an overall rating of 4.2 stars from a total of 68 reviews on the Shopify app store. Of these, 55 (80.9%) are positive, 3 (4.4%) are neutral, and 10 (14.7%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
I tried a few chat bubble apps. So far i think this is the best one. It was easy to set, the alerts come in pretty quick, and support is responsive.
Wojtek was very very helpful - 10/10 for me. Quick response and straight answers
Wojtek was very very helpful - 10/10 for me. Quick response and straight answers
We have found this app to be pretty powerful, but there are add-ons that you may need which are additional monthly fees. The app is pretty intuitive.
We have found this app to be pretty powerful, but there are add-ons that you may need which are additional monthly fees. The app is pretty intuitive.
Michael provided quick and informative responses to help us get LiveChat working well with our store in coordination with ChatBot.
Very good app, it is good and easy to use, the customer support is very professional and timely, i recommend it to everyone!
Video Demo and Screenshots
Product Video
Product Screenshots
Installation Steps
How to install LiveChat: AI live chat by Text on your Shopify store
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Use filters like pricing, availability, and features to find the perfect match for your store's needs.
Get a personalized setup plan
Our team will create an installation plan based on your current store setup, goals, and requirements.
Install at your own pace
Perfect your store's functionality without the pressure to move on until you're ready.
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LiveChat: AI live chat by Text FAQ's
How do I install the LiveChat: AI live chat by Text Shopify app?
To install LiveChat: AI live chat by Text app on your Shopify store, click on the LiveChat: AI live chat by Text installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.
If you need our expert guidance to help you install LiveChat: AI live chat by Text on your Shopify store, then contact us now.
What are the key features of LiveChat: AI live chat by Text?
The key features offered by LiveChat: AI live chat by Text to Shopify store owners are:
- ✅AI Copilot assistant: Get instant AI-powered replies that speed up support.
- ✅200+ integrations: Chat with customers via Messenger, WhatsApp, and more.
- ✅Proactive customer engagement: Reach shoppers with timely deals and updates.
- ✅Product recommendations: Suggest items that link directly to product pages.
- ✅Checkout chat support: Assist buyers during checkout to reduce abandoned carts
Does LiveChat: AI live chat by Text integrate with other Shopify apps or tools?
Yes, LiveChat: AI live chat by Text seamlessly integrates with other Shopify apps or tools, such as Attract customers in your store by offering coupons, promotions, and news., Help your customers by suggesting products through chat., View your customers' order history next to their respective conversations..
Is there a free trial available for LiveChat: AI live chat by Text?
Yes, LiveChat: AI live chat by Text offers 14 days free trial on all its paid plans.
What are the pricing plans for LiveChat: AI live chat by Text?
The app offers 3 paid plans, which cost $25/month, $59/month, $89/month. The paid plans also come with a 14-day free trial period.
How does billing work for LiveChat: AI live chat by Text?
LiveChat: AI live chat by Text uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, LiveChat: AI live chat by Text allows its subscribers to cancel or upgrade their subscription plan at any time.
Does LiveChat: AI live chat by Text offer customer support? How can I get assistance?
Yes, LiveChat: AI live chat by Text offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Additionally, LiveChat: AI live chat by Text offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Is LiveChat: AI live chat by Text compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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