KNO Post Purchase Surveys Shopify App
by KnoCommerce IncGrow your business by expanding your ads using dynamic surveys after purchase and strong analytics. Surveys to gather customer opinions, insights, and feedback.
4.9
(89)
Royfort, Germany
Easy to use and working without any hiccups – Customer service is quick, friendly and helpful. It is a tool very valuable to us to unterstand more about customer journey behavior and marketing performance.
Install in your Shopify Store
KNO Post Purchase Surveys Charts
Track KNO Post Purchase Surveys's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Pros and Cons
Pros and Cons of KNO Post Purchase Surveys
Pros
Excellent Customer Support: Highly responsive and proactive assistance from the team, often praised for going above and beyond.
Easy Onboarding & Setup: Quick and intuitive installation process, frequently described as seamless and user-friendly.
Valuable Customer Insights: Provides actionable data on customer behavior, attribution, and preferences, driving marketing and product decisions.
High Response Rates: Surveys yield significant participation, offering reliable and abundant first-party data.
Cons
Limited Free Tier Features: Some users expressed frustration over essential features (e.g., audience filtering) being paywalled.
Feature Bugs: Occasional reports of paid features not functioning as expected, with unclear resolution timelines.
Screenshots
About the App
Surveys to gather customer opinions, insights, and feedback.
- Efficient survey setup: Setup takes only 5 minutes and includes over 30 complete survey templates with many pre-made questions.
- Engagement tactics: Advanced strategies and activities to increase customer involvement.
- Ad Performance Analysis: Using benchmarking and attribution models to improve understanding of ad performance.
- Customer Segmentation: Customer groups created from survey and order data for audience & templates.
- Software Integrations: Strong connections with Triple Whale, Peel, Klaviyo and others as well as a restful API.
Keywords
Key Features
- Set up branded surveys in minutes with pre-built templates and no coding required.
- Use conditional logic to create dynamic surveys tailored to customer responses.
- Gain actionable insights with advanced attribution models for marketing performance.
Pricing
KNO Post Purchase Surveys Pricing Plans
Starter
$19/month
1 Survey
3 Questions per survey
Unlimited responses
Export all data
Conditional logic
Analyst
$119/month
Everything in STARTER...
2 Surveys with 999 Questions/survey
12 question types
4 Audiences
Actions
Pro
$299/month
Everything in ANALYST...
4 Surveys
Survey links
Unlimited Audiences
All Question/action types
Not sure which plan to pick? Discuss Starter or Analyst plans with us, learn about custom pricing, or get a demo.
Here's an overview of KNO Post Purchase Surveys costs for each of the plan(s):
The app offers 3 paid plan(s). The paid plan(s) offered by KNO Post Purchase Surveys: (Starter, Analyst, Pro).
The details of the plan(s) are outlined below:
Starter: The Starter plan costs $19 and comes with a 7-day free trial period. The plan offers a host of features, including 1 Survey, 3 Questions per survey, Unlimited responses, Export all data, Conditional logic, Custom styling, Templates, NPS add-on (additional fees apply).
Analyst: The Analyst plan costs $119 and comes with a 7-day free trial period. The plan offers a host of features, including Everything in STARTER..., 2 Surveys with 999 Questions/survey, 12 question types, 4 Audiences, Actions, Benchmarks, 2 Active Integrations, NPS add-on (additional fees apply).
Pro: The Pro plan costs $299 and comes with a 7-day free trial period. The plan offers a host of features, including Everything in ANALYST..., 4 Surveys, Survey links, Unlimited Audiences, All Question/action types, 4 Active Integrations, Team Slack Channel, NPS add-on (additional fees apply).
KNO Post Purchase Surveys Price Summary
| Pricing summary | From $19/month. Free trial available. |
| Total Pricing Plan(s) | 3 |
| Number of free plan(s) | 0 |
| Number of paid plan(s) | 3 |
| Cost of Paid Plan(s) | $19, $119, $299 |
| Free trial available | Yes, for 7 day(s) |
For further information regarding KNO Post Purchase Surveys app pricing plans, see the official website.
KNO Post Purchase Surveys Shopify App Discounts
If you are looking for discounts on KNO Post Purchase Surveys app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with KnoCommerce Inc to secure better deals on the KNO Post Purchase Surveys app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
Testimonials
What our users say about KNO Post Purchase Surveys
“Easy to use and working without any hiccups – Customer service is quick, friendly and helpful. It is a tool very valuable to us to unterstand more about customer journey behavior and marketing performance.”
“Love KNO! Highly recommend no matter what stage you are at. Has helped us with persona research, mapping out retail strategy, new product development and so much more.”
“For our small brand, we knew that word of mouth was our strongest conversion channel but actually seeing the data from KnoCommerce has been really insightful. We weren't sure if customers would actually fill out post-purchase surveys and we've been shocked by the participation and feedback we've gotten on our website. Highly recommend. ”
Trusted By
Trusted by the best Shopify stores
Royfort
Germany
Hummii Snacks
United States
ZipFit
United States
Marleylilly
United States
Topo Designs
United States
Dr. Noze Best
United States
BRUNT Workwear
United States
CareNatal
United States
Grow your business by expanding your ads using dynamic surveys after purchase and strong analytics.
Set up in minutes
We offer templates for questions, actions, and surveys. They let you launch strong, customized surveys quickly without needing any code.
Understand deeply
Use customer feedback and strong audience building tools to find out your strong and weak points.
Increase involvement more intensely
Use your new knowledge to improve marketing methods, product creation, and more. Take steps to enhance individual engagement with your customers.
Comparison
Top KNO Post Purchase Surveys Alternatives Detailed Comparison
The table below highlights the crucial differences between KNO Post Purchase Surveys and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 4.9(110 reviews) | 5.0(508 reviews) | |
| Developed by | KnoCommerce Inc | Argonautic Labs | |
| Launch Date | 10/19/2020 | 4/23/2019 | |
| Pricing | $19/month, $119/month, $299/month | Free, $39/month, $129/month, $259/month | |
| Objective | Surveys to gather customer opinions, insights, and feedback. | Surveys after purchase and on-site for credit, net promoter score, and other areas. | |
| Categories | Surveys, Analytics | Analytics, Surveys | |
| Key Features & Highlights | |||
| Purpose | Grow your business by expanding your ads using dynamic surveys after purchase and strong analytics. | Zigpoll allows you to conduct and examine surveys after purchases, for abandoned checkouts, on your site, through email, and via text messages. | |
| Features List |
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| Highlights | - |
| |
| User Reviews and Ratings | |||
| Recommended % | 97.4% | 99.6% | |
| Pros |
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| |
| Cons |
|
| |
| Pricing and Plans | |||
| Total Pricing Plans | 3 | 4 | |
| Free Plan | Not available | Available | |
| Free Trial | Yes, for 7 day(s) | No | |
| Technical Information | |||
| Rating | 4.9 | 5.0 | |
| Total Reviews | 89 | 483 | |
| Launch Date | 10/19/2020 | 4/23/2019 | |
| SD Points | 11 | 157 | |
More Details About KNO Post Purchase Surveys
Product Description
KnoCommerce is a post-purchase survey platform that provides valuable insights about customer motivations and preferences. It helps businesses scale their marketing efforts, improve post-purchase analysis, and foster better customer relationships through its features like targeted audiences, pre-built templates, benchmarking, and research-based insights.
AI Summary
Kno is a Shopify app designed to gather customer insights through post-purchase surveys, helping businesses understand attribution, marketing effectiveness, and customer behavior. The app offers customizable, dynamic surveys that integrate seamlessly with Shopify, enabling brands to collect first-party data on discovery channels, purchase motivations, and demographic details. Key features include audience segmentation (new vs. returning customers), Klaviyo integration for automated follow-ups, and dynamic coupon generation. Its intuitive interface allows for quick setup, and the high response rates provide actionable data for marketing, product development, and customer experience improvements. Strengths include exceptional customer support, frequent feature updates, and the ability to uncover hidden attribution insights, particularly valuable in a post-iOS14 landscape. However, some advanced functionalities, such as audience filtering for new customers, require a paid plan, which may limit accessibility for smaller businesses. A minor limitation noted is the occasional need for feature improvements, such as tagging survey answers to orders. Overall, Kno is a robust tool for data-driven brands seeking to optimize their marketing strategies and deepen customer understanding.
Support
For any questions, concerns, or assistance with KNO Post Purchase Surveys, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected].
KNO Post Purchase Surveys Support Information In A Nutshell:
| Support Email: | [email protected] |
| Contact Number(s): | Not available |
| FAQ Page: | Not available |
| Privacy Policy: | Privacy details |
| Language Support: | English |
Integration
The list of top Shopify apps or features or software tools that KNO Post Purchase Surveys seamlessly integrates are given below:
Developer
Looking to install KNO Post Purchase Surveys app on your store?
ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.
Why Choose ShopDigest?
- Highly experienced and vetted team for successful app installation
- Assured support and guidance throughout the installation and beyond
- Customized services to meet unique business needs
- 30-day no questions asked refund policy
- Lowest pricing guaranteed (starts at just $10/hour)
Customer Reviews
KNO Post Purchase Surveys has an overall rating of 4.9 stars from a total of 89 reviews on the Shopify app store. Of these, 86 (96.6%) are positive, 0 (0.0%) are neutral, and 3 (3.4%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
Easy to use and working without any hiccups – Customer service is quick, friendly and helpful. It is a tool very valuable to us to unterstand more about customer journey behavior and marketing performance.
Love KNO! Highly recommend no matter what stage you are at. Has helped us with persona research, mapping out retail strategy, new product development and so much more.
For our small brand, we knew that word of mouth was our strongest conversion channel but actually seeing the data from KnoCommerce has been really insightful. We weren't sure if customers would actually fill out post-purchase surveys and we've been shocked by the participation and feedback we've gotten on our website. Highly recommend.
Easy to install and use! KnoCommerce staff is always helpful and replies immediately.
Great app! We do a few post purchase surveys and pull very valuable actionable data from them. Definitely recommend.
Video Demo and Screenshots
Product Screenshots
Installation Steps
How to install KNO Post Purchase Surveys on your Shopify store
Find your app
Use filters like pricing, availability, and features to find the perfect match for your store's needs.
Get a personalized setup plan
Our team will create an installation plan based on your current store setup, goals, and requirements.
Install at your own pace
Perfect your store's functionality without the pressure to move on until you're ready.
Install in your Shopify Store
KNO Post Purchase Surveys FAQ's
How do I install the KNO Post Purchase Surveys Shopify app?
To install KNO Post Purchase Surveys app on your Shopify store, click on the KNO Post Purchase Surveys installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.
If you need our expert guidance to help you install KNO Post Purchase Surveys on your Shopify store, then contact us now.
What are the key features of KNO Post Purchase Surveys?
The key features offered by KNO Post Purchase Surveys to Shopify store owners are:
- ✅5 min setup with 30+ full survey templates and dozens of pre-built questions.
- ✅Use logic flows for in-depth analysis and actions to boost customer engagement.
- ✅Attribution reports & analyses to better understand ad performance.
- ✅Target surveys to customer segments with data filters for better analysis.
- ✅Integrates with top platforms and offers data dispersion via REST API.
Does KNO Post Purchase Surveys integrate with other Shopify apps or tools?
Yes, KNO Post Purchase Surveys seamlessly integrates with other Shopify apps or tools, such as Setup takes only 5 minutes and includes over 30 complete survey templates with many pre-made questions., Advanced strategies and activities to increase customer involvement., Using benchmarking and attribution models to improve understanding of ad performance..
Is there a free trial available for KNO Post Purchase Surveys?
Yes, KNO Post Purchase Surveys offers 7 days free trial on all its paid plans.
What are the pricing plans for KNO Post Purchase Surveys?
The app offers 3 paid plans, which cost $19/month, $119/month, $299/month. The paid plans also come with a 7-day free trial period.
How does billing work for KNO Post Purchase Surveys?
KNO Post Purchase Surveys uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, KNO Post Purchase Surveys allows its subscribers to cancel or upgrade their subscription plan at any time.
Does KNO Post Purchase Surveys offer customer support? How can I get assistance?
Yes, KNO Post Purchase Surveys offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Is KNO Post Purchase Surveys compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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