InsureShield & CommerceShield Shopify App
by UPS Capital Insurance Agency Inc.Get insurance for your shipments and quickly settle claims to increase sales and get positive reviews. All shipping insurance, including protection against porch theft.
3.8
(57)
LOZURI, United States
The entire team and process is very professional and has helped us cover damage and losses - both of which insurance directly filed with carriers would often not pay out. No issues, just a couple of small bumps with the app but it has since gotten better!
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InsureShield & CommerceShield Charts
Track InsureShield & CommerceShield's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Pros and Cons
Pros and Cons of InsureShield & CommerceShield
Pros
Easy Claim Process: The app simplifies filing and processing claims, often with quick approvals.
Seamless Integration: The app integrates well with Shopify, requiring minimal setup effort.
Customizable Coverage: Users appreciate the flexibility to adjust insurance options for different products.
Peace of Mind: Reliable coverage for lost or damaged shipments enhances user confidence.
Cons
Billing Issues: Some users report incorrect charges or fees for unused services.
App Glitches: Technical problems, such as transaction errors or inaccessible features, disrupt usage.
Screenshots
About the App
All shipping insurance, including protection against porch theft.
- Package Insurance: Insurance against loss, damage, and theft for packages delivered by multiple carriers.
- Shipping Protection: Rules that can be adjusted, designed to safeguard all or selected deliveries based on their worth, SKU, or location.
- Cart Protection Feature: Activate shopping cart insurance and let customers choose package protection.
- Efficient Refunds: Enhance customer experience with quick refunds or reorders thanks to speedy claim payments.
- Shipping Support: Get direct help for your shipping protection and claim inquiries.
Keywords
Key Features
- Automatically protect shipments against loss, damage, and porch theft with flexible rules.
- Let customers add package protection at checkout for their orders.
- Cover shipments from multiple carriers, including UPS, FedEx, and USPS.
Pricing
InsureShield & CommerceShield Pricing Plans
Enhanced Scoring
$0/month
Includes All Order Scoring
Chargeback Guarantee
Eligible 700+ Order Coverage (Low Risk)
Product Not Received Coverage
Product Not as Described Coverage
Order Scoring
$0/month
Auto Score Orders Before Fulfillment
Flag Risky Orders with Multi-Signal Data
Set Your Risk Tolerance For Review
Hold Risky Orders Automatically
Cancel Potential Fraudulent Orders Early
Shipping Insurance
$0/month
All Carrier Small Parcel Coverage
Enable Checkout Protection
0% Deductible
Online Multicarrier Claims Portal
Not sure which plan to pick? Discuss Enhanced Scoring or Order Scoring plans with us, learn about custom pricing, or get a demo.
Here's an overview of InsureShield & CommerceShield costs for each of the plan(s):
The app offers 3 free plan(s). The free plan(s) offered by InsureShield & CommerceShield: (Enhanced Scoring, Order Scoring, Shipping Insurance).
The details of the plan(s) are outlined below:
Enhanced Scoring: This plan is free forever, incurring no subscription costs. It offers a wide range of features like Includes All Order Scoring, Chargeback Guarantee, Eligible 700+ Order Coverage (Low Risk), Product Not Received Coverage, Product Not as Described Coverage, Chargeback Evidence Included.
Order Scoring: This plan is free forever, incurring no subscription costs. It offers a wide range of features like Auto Score Orders Before Fulfillment, Flag Risky Orders with Multi-Signal Data, Set Your Risk Tolerance For Review, Hold Risky Orders Automatically, Cancel Potential Fraudulent Orders Early.
Shipping Insurance: This plan is free forever, incurring no subscription costs. It offers a wide range of features like All Carrier Small Parcel Coverage, Enable Checkout Protection, 0% Deductible, Online Multicarrier Claims Portal.
InsureShield & CommerceShield Price Summary
| Pricing summary | Free to install. Additional charges may apply. |
| Total Pricing Plan(s) | 3 |
| Number of free plan(s) | 3 |
| Number of paid plan(s) | 0 |
| Free trial available | No |
For further information regarding InsureShield & CommerceShield app pricing plans, see the official website.
InsureShield & CommerceShield Shopify App Discounts
If you are looking for discounts on InsureShield & CommerceShield app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with UPS Capital Insurance Agency Inc. to secure better deals on the InsureShield & CommerceShield app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
Testimonials
What our users say about InsureShield & CommerceShield
“The entire team and process is very professional and has helped us cover damage and losses - both of which insurance directly filed with carriers would often not pay out. No issues, just a couple of small bumps with the app but it has since gotten better!”
“muy buena y muy rapida la resolucion de casos de reclamos, Fue muy buena decision de nuestra compañia tomar la cobertura de seguro de envios. gracias por atencion. Mil veces recomendado”
“Absolutely love using this app, it's so easy to use and customer support is top notch. Thank you very much.”
Trusted By
Trusted by the best Shopify stores
LOZURI
United States
AAA Craft Wire
United States
Charmboxmen
United States
Olfactoryfactoryllc
United States
Beaded Blondes Wholesale
United States
Prolisok
United States
Coffeio.store
United States
VOELEN
United States
Get insurance for your shipments and quickly settle claims to increase sales and get positive reviews.
Complete Protection
Insurance for UPS®, FedEx® & USPS® deliveries. Compensation up to the total cost of your invoice and shipping for stolen, lost, or damaged packages.
Fast Payout Claims
Use our 24/7 portal to see, follow, and submit claims. Quickly refund your customers and offer an excellent after-sale service.
Adjustable Package Safety
Choose adjustable insurance coverage for orders. You can cover all or some orders, or let customers choose protection at checkout.
Comparison
Top InsureShield & CommerceShield Alternatives Detailed Comparison
The table below highlights the crucial differences between InsureShield & CommerceShield and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 3.8(41 reviews) | 4.9(1,744 reviews) | |
| Developed by | UPS Capital Insurance Agency Inc. | Blockify | |
| Launch Date | 1/21/2021 | 3/13/2018 | |
| Pricing | Free, Free, Free | Free, $9.99/month, $19.99/month, $39.99/month | |
| Objective | All shipping insurance, including protection against porch theft. | Block fraud with IP blocker, bot blocker and country blocker | |
| Categories | Warranties and insurance, Fraud | Fraud, Geolocation | |
| Key Features & Highlights | |||
| Purpose | Get insurance for your shipments and quickly settle claims to increase sales and get positive reviews. | Fraud filter & fraud prevention to redirect & block IP, block country, & block bots using Proxy/VPN | |
| Features List |
|
| |
| Highlights | - |
| |
| User Reviews and Ratings | |||
| Recommended % | 80.4% | 97.5% | |
| Pros |
|
| |
| Cons |
|
| |
| Pricing and Plans | |||
| Total Pricing Plans | 3 | 4 | |
| Free Plan | Available | Available | |
| Free Trial | No | Yes, for 3 day(s) | |
| Technical Information | |||
| Rating | 3.8 | 4.9 | |
| Total Reviews | 57 | 830 | |
| Launch Date | 1/21/2021 | 3/13/2018 | |
| SD Points | N/A | 1384 | |
More Details About InsureShield & CommerceShield
Product Description
Pay-as-you-go shipping protection offers coverage for issues such as damage, loss, and theft. Customers have the option to add this protection at checkout, and claims are typically paid quickly with easy online tracking. Costs are applied to completed orders and there are no subscription fees.
AI Summary
The app provides automated shipping insurance for Shopify orders, covering lost, damaged, or stolen packages with a streamlined claims process. Key features include seamless integration with Shopify, optional customer-facing coverage at checkout, and automatic insurance calculations. Strengths include responsive customer support, ease of setup, and faster claim resolutions compared to traditional carrier processes. However, notable limitations involve inconsistent system reliability, with reports of transaction loading failures, skipped coverage on random orders, and delayed or unresponsive support for technical issues. Some users report unexpected rate increases after filing claims, charges for non-shipped orders (e.g., in-store pickups), and difficulty disputing billing discrepancies. Coverage is limited to Shopify-originated orders, excluding third-party integrations. While many praise its efficiency and customer service, recurring technical glitches and opaque billing practices detract from its reliability for some businesses.
Support
For any questions, concerns, or assistance with InsureShield & CommerceShield, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected]. Additionally, InsureShield & CommerceShield offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
InsureShield & CommerceShield Support Information In A Nutshell:
| Support Email: | [email protected] |
| Contact Number(s): | Not available |
| FAQ Page: | FAQ details |
| Privacy Policy: | Privacy details |
| Language Support: | English |
Integration
The list of top Shopify apps or features or software tools that InsureShield & CommerceShield seamlessly integrates are given below:
Developer
Name: UPS Capital Insurance Agency Inc.
Website: /partners/ups-capital1
Address: 35 Glenlake Parkway NE, Atlanta, GA, 30328
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- Highly experienced and vetted team for successful app installation
- Assured support and guidance throughout the installation and beyond
- Customized services to meet unique business needs
- 30-day no questions asked refund policy
- Lowest pricing guaranteed (starts at just $10/hour)
InsureShield & CommerceShield Q&A
How does the app protect my shipments?
It covers loss, damage, and porch theft for multi-carrier deliveries. You can set rules to insure all or select orders based on value, SKU, or location.
Can customers choose package protection?
Yes, shoppers can opt for coverage at checkout, or you can automatically include it for them. This flexibility improves trust and post-purchase satisfaction.
How fast are claims processed?
Most claims are paid within days, and you can track them 24/7 via an online portal. Fast resolutions help retain customers with quick refunds or replacements.
Is there a subscription fee?
No, it’s pay-as-you-go—costs apply only to fulfilled orders. Monthly invoices are settled online, making it budget-friendly with no upfront commitments.
Which carriers are supported?
It works with UPS®, FedEx®, and USPS® shipments, offering reimbursement up to the invoice value plus shipping costs for covered incidents.
How does this improve customer experience?
Quick claim payouts and hassle-free refunds/reorders reduce frustration, encouraging repeat purchases and positive reviews after shipping issues.
Can I customize coverage rules?
Yes, protect orders selectively by value, SKU, or region, or apply blanket coverage. Automation ensures consistency without manual effort.
What if a package is stolen after delivery?
Porch piracy is included—reimbursement covers the item’s invoice value and shipping costs, minimizing losses from theft.
Is there support for claim issues?
Dedicated assistance is available for claims and protection questions, ensuring smooth resolution and reducing administrative burdens.
Customer Reviews
InsureShield & CommerceShield has an overall rating of 4.3 stars from a total of 57 reviews on the Shopify app store. Of these, 47 (82.5%) are positive, 1 (1.8%) are neutral, and 9 (15.8%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
The entire team and process is very professional and has helped us cover damage and losses - both of which insurance directly filed with carriers would often not pay out. No issues, just a couple of small bumps with the app but it has since gotten better!
The entire team and process is very professional and has helped us cover damage and losses - both of which insurance directly filed with carriers would often not pay out. No issues, just a couple of small bumps with the app but it has since gotten better!
muy buena y muy rapida la resolucion de casos de reclamos, Fue muy buena decision de nuestra compañia tomar la cobertura de seguro de envios. gracias por atencion. Mil veces recomendado
muy buena y muy rapida la resolucion de casos de reclamos, Fue muy buena decision de nuestra compañia tomar la cobertura de seguro de envios. gracias por atencion. Mil veces recomendado
Absolutely love using this app, it's so easy to use and customer support is top notch. Thank you very much.
Absolutely love using this app, it's so easy to use and customer support is top notch. Thank you very much.
A solid 5 stars, really good insurance for our orders, it's been around 2months we are using this and also the customer support is great they reply with a day or so
A solid 5 stars, really good insurance for our orders, it's been around 2months we are using this and also the customer support is great they reply with a day or so
We really like using the Insure Shield app on shopify to protect our packages. They have been a life saver for our wholesale and retail site. Making a claim is easy & the agents are very responsive.
We really like using the Insure Shield app on shopify to protect our packages. They have been a life saver for our wholesale and retail site. Making a claim is easy & the agents are very responsive.
Video Demo and Screenshots
Product Video
Product Screenshots
Installation Steps
How to install InsureShield & CommerceShield on your Shopify store
Find your app
Use filters like pricing, availability, and features to find the perfect match for your store's needs.
Get a personalized setup plan
Our team will create an installation plan based on your current store setup, goals, and requirements.
Install at your own pace
Perfect your store's functionality without the pressure to move on until you're ready.
Install in your Shopify Store
InsureShield & CommerceShield FAQ's
How do I install the InsureShield & CommerceShield Shopify app?
To install InsureShield & CommerceShield app on your Shopify store, click on the InsureShield & CommerceShield installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.
If you need our expert guidance to help you install InsureShield & CommerceShield on your Shopify store, then contact us now.
What are the key features of InsureShield & CommerceShield?
The key features offered by InsureShield & CommerceShield to Shopify store owners are:
- ✅Identify high-risk orders with AI driven scores before they become costly losses
- ✅Recover more revenue with streamlined chargeback management templates
- ✅Protect margins with full invoice value insurance for loss, damage, or theft
- ✅Offer full value protection at checkout to build customer confidence
- ✅Get reimbursed fast so customers don't have to wait for a resolution
Does InsureShield & CommerceShield integrate with other Shopify apps or tools?
Yes, InsureShield & CommerceShield seamlessly integrates with other Shopify apps or tools, such as Insurance against loss, damage, and theft for packages delivered by multiple carriers., Rules that can be adjusted, designed to safeguard all or selected deliveries based on their worth, SKU, or location., Activate shopping cart insurance and let customers choose package protection..
Is there a free trial available for InsureShield & CommerceShield?
No, InsureShield & CommerceShield does not offer any free trial.
What are the pricing plans for InsureShield & CommerceShield?
The app offers 3 plans that are forever-free.
How does billing work for InsureShield & CommerceShield?
InsureShield & CommerceShield is completely free to install and use. Additional charges may or may not apply.
Can I cancel or upgrade my subscription plan at any time?
Yes, InsureShield & CommerceShield allows its subscribers to cancel or upgrade their subscription plan at any time.
Does InsureShield & CommerceShield offer customer support? How can I get assistance?
Yes, InsureShield & CommerceShield offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Additionally, InsureShield & CommerceShield offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Is InsureShield & CommerceShield compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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