Parcel and LTL shipping rates, labels, tracking, insurance, and BOLs. Ability to get significantly reduced shipping costs
4.6
(194)
78 Acre Woods, Canada
During the Canada Post strike in 2024 our business was looking for alternative shipping options that were affordable. We were sent to Clickship via a friend and quickly found how easy it was to use, being integrated right into our Shopify store. Shipping rates were reasonable and a huge sigh of relief for our small business. When I emailed for support James Lang was our representative and helped me answer my MANY slightly panicked questions and has been exceedingly helpful with any questions I have had going forward!
Track ClickShip | Shipping Platform's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Here is the cleaned-up output after resolving overlapping themes and retaining dominant sentiments based on the reviews:
Cost-Effective Shipping Rates: Competitive pricing significantly reduces shipping expenses compared to traditional carriers.
Seamless Integration: Smooth integration with Shopify and other platforms, automating order fulfillment and tracking.
Exceptional Customer Service: Responsive and helpful support, with dedicated account managers frequently praised.
Slow Claim Processing: Significant delays (3-6 months) in resolving insurance claims for lost or damaged packages.
Hidden Overcharge Fees: Automatic billing for dimensional/weight adjustments without clear notifications, leading to disputes.
Ability to get significantly reduced shipping costs
- Discounted Shipping Rates
- Real Time Rates at Checkout
- Ship as Package or Pallet
- Free Pickups
- Bulk Shipping
- Personalized Tracking Page
- Branded Packing Slip
- Custom Messaging in Emails
- Separate Branding for each store
- Social media links
- Shipping Automations
- Autofulfillment
- Set Shipping Preferences
- Markups / Markdowns
- Packaging Preferences
Add you own Canada Post account
Not sure which plan to pick? Discuss Free Plan or Custom Branding plans with us, learn about custom pricing, or get a demo.
The app has 4 pricing plans: 1 free and 3 paid. The free plan(s) offered by ClickShip | Shipping Platform: (Free Plan). The paid plan(s) offered by ClickShip | Shipping Platform: (Custom Branding, Shipping Rules, Canada Post Add-On).
The details of the plan(s) are outlined below:
Free Plan: This plan is free forever, incurring no subscription costs. It offers a wide range of features like - Discounted Shipping Rates, - Real Time Rates at Checkout, - Ship as Package or Pallet, - Free Pickups, - Bulk Shipping, - User Roles.
Custom Branding: The Custom Branding plan costs $9.99 and comes with a 30-day free trial period. The plan offers a host of features, including - Personalized Tracking Page, - Branded Packing Slip, - Custom Messaging in Emails, - Separate Branding for each store, - Social media links.
Shipping Rules: The Shipping Rules plan costs $29.99 and comes with a 30-day free trial period. The plan offers a host of features, including - Shipping Automations, - Autofulfillment, - Set Shipping Preferences, - Markups / Markdowns, - Packaging Preferences, - Flat Rate Automations.
Canada Post Add-On: The Canada Post Add-On plan costs $30 and has no free trial period. The plan offers a host of features, including Add you own Canada Post account.
| Pricing summary | Free plan available. Free trial available. |
| Total Pricing Plan(s) | 4 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 3 |
| Cost of Paid Plan(s) | $9.99, $29.99, $30 |
| Free trial available | Yes, for 30 day(s) |
For further information regarding ClickShip | Shipping Platform app pricing plans, see the official website.
If you are looking for discounts on ClickShip | Shipping Platform app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Freightcom to secure better deals on the ClickShip | Shipping Platform app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
“During the Canada Post strike in 2024 our business was looking for alternative shipping options that were affordable. We were sent to Clickship via a friend and quickly found how easy it was to use, being integrated right into our Shopify store. Shipping rates were reasonable and a huge sigh of relief for our small business. When I emailed for support James Lang was our representative and helped me answer my MANY slightly panicked questions and has been exceedingly helpful with any questions I have had going forward! ”
“Amazing app and staff! You have a problem? THEY ARE ON IT! But I'll tell you right now, there are not very many problems. We have issues with the couriers not picking up on time but that has nothing to do with Clickship. I send them and email with any issues and they take care of it immediately. I don't have to contact the couriers individually. Suzanne from Feightcom (same company) actually called me to introduce herself. Any problems, I can call her directly. Amazing service!! The shipping is so easy too. Everything is seamless with our Shopify store. The integrations is so good. As soon as I print the label, our Shopify store marks it as fulfilled. There are a few bugs with the cancellation of a label sometimes. A pop-up says it's not working and to contact tech but once I do, they take care of it right away. They save us an average of about $5 on each shipment. Some are $10 difference!! ”
“Brandon has been an absolute blessing to have as an account manager. No problem is too big or small, and he goes above and beyond assisting with the issues that arise. I've had him call me numerous times to communicate important issues and walk me through problems that I've encounter with couriers and general shipping pains. It's so nice knowing that I have a trustworthy and knowledgeable partner that's willing to go the extra mile for my business. I'm so glad that my friend recommended Clickship to me or else I'd still be stuck shipping with Shopify and getting their abysmal rates. Thanks Brandon, you're a champ! ”
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Provide your customers with immediate, precise shipping costs at checkout!
Process orders and print customizable shipping labels based on your customer's choice!
We provide many high-quality carriers and also let you upload your own carrier contracts!
The table below highlights the crucial differences between ClickShip | Shipping Platform and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 4.6(169 reviews) | 3.2(19 reviews) | |
| Developed by | Freightcom | DHL Express | |
| Launch Date | 10/4/2017 | 6/2/2020 | |
| Pricing | Free, $9.99/month, $29.99/month, $30/month | Free | |
| Objective | Ability to get significantly reduced shipping costs | Ship your orders internationally with DHL Express Commerce | |
| Categories | Shipping, Shipping rates | Shipping, Shipping rates | |
| Key Features & Highlights | |||
| Purpose | Parcel and LTL shipping rates, labels, tracking, insurance, and BOLs. | Use DHL Express to send packages anywhere in the world and handle all your shipping from one location. | |
| Features List |
|
| |
| Highlights | - |
| |
| User Reviews and Ratings | |||
| Recommended % | 89.0% | 68.4% | |
| Pros |
|
| |
| Cons |
|
| |
| Pricing and Plans | |||
| Total Pricing Plans | 4 | 0 | |
| Free Plan | Available | Not available | |
| Free Trial | Yes, for 30 day(s) | No | |
| Technical Information | |||
| Rating | 4.6 | 3.2 | |
| Total Reviews | 194 | 19 | |
| Launch Date | 10/4/2017 | 6/2/2020 | |
| SD Points | 125 | 1 | |
ClickShip is an eCommerce shipping app that provides real-time shipping rates and enables users to print shipping labels for domestic, international, and cross-border shipping. It offers tools for streamlined order fulfillment, real-time shipment tracking, shipping insurance, and access to exclusive rates for courier parcels and LTL pallets from reputable companies.
Clickship is a Shopify shipping app offering competitive rates across multiple carriers, including UPS, FedEx, Purolator, and DHL, with notable cost savings compared to standard providers like Canada Post. The app integrates seamlessly with Shopify, automating order fulfillment, label printing, and tracking updates, while also supporting bulk processing and multi-platform order imports. Key strengths include user-friendly navigation, live rate displays at checkout, and efficient pickup scheduling. However, limitations include inconsistent claim resolution times, with reports of delays spanning several months, and occasional billing discrepancies due to automated overage charges that lack transparency. Some users note technical bugs and a lack of robust support for dispute resolution. Despite these issues, the app is widely praised for its affordability, ease of use, and responsive customer service, particularly from dedicated account managers. It is especially favored by Canadian businesses for cross-border shipping but may require careful monitoring of billing and claims processes.
For any questions, concerns, or assistance with ClickShip | Shipping Platform, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected]. Additionally, ClickShip | Shipping Platform offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
Details of the ClickShip | Shipping Platform app are available in various languages on the Shopify app store, including English and French.
| Support Email: | [email protected] |
| Contact Number(s): | Not available |
| FAQ Page: | FAQ details |
| Privacy Policy: | Privacy details |
| Language Support: | English and French |
The list of top Shopify apps or features or software tools that ClickShip | Shipping Platform seamlessly integrates are given below:
ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.
ClickShip | Shipping Platform has an overall rating of 4.5 stars from a total of 194 reviews on the Shopify app store. Of these, 167 (86.1%) are positive, 5 (2.6%) are neutral, and 22 (11.3%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
During the Canada Post strike in 2024 our business was looking for alternative shipping options that were affordable. We were sent to Clickship via a friend and quickly found how easy it was to use, being integrated right into our Shopify store. Shipping rates were reasonable and a huge sigh of relief for our small business. When I emailed for support James Lang was our representative and helped me answer my MANY slightly panicked questions and has been exceedingly helpful with any questions I have had going forward!
During the Canada Post strike in 2024 our business was looking for alternative shipping options that were affordable. We were sent to Clickship via a friend and quickly found how easy it was to use, being integrated right into our Shopify store. Shipping rates were reasonable and a huge sigh of relief for our small business. When I emailed for support James Lang was our representative and helped me answer my MANY slightly panicked questions and has been exceedingly helpful with any questions I have had going forward!
Amazing app and staff! You have a problem? THEY ARE ON IT! But I'll tell you right now, there are not very many problems. We have issues with the couriers not picking up on time but that has nothing to do with Clickship. I send them and email with any issues and they take care of it immediately. I don't have to contact the couriers individually. Suzanne from Feightcom (same company) actually called me to introduce herself. Any problems, I can call her directly. Amazing service!! The shipping is so easy too. Everything is seamless with our Shopify store. The integrations is so good. As soon as I print the label, our Shopify store marks it as fulfilled. There are a few bugs with the cancellation of a label sometimes. A pop-up says it's not working and to contact tech but once I do, they take care of it right away. They save us an average of about $5 on each shipment. Some are $10 difference!!
Amazing app and staff! You have a problem? THEY ARE ON IT! But I'll tell you right now, there are not very many problems. We have issues with the couriers not picking up on time but that has nothing to do with Clickship. I send them and email with any issues and they take care of it immediately. I don't have to contact the couriers individually. Suzanne from Feightcom (same company) actually called me to introduce herself. Any problems, I can call her directly. Amazing service!! The shipping is so easy too. Everything is seamless with our Shopify store. The integrations is so good. As soon as I print the label, our Shopify store marks it as fulfilled. There are a few bugs with the cancellation of a label sometimes. A pop-up says it's not working and to contact tech but once I do, they take care of it right away. They save us an average of about $5 on each shipment. Some are $10 difference!!
Brandon has been an absolute blessing to have as an account manager. No problem is too big or small, and he goes above and beyond assisting with the issues that arise. I've had him call me numerous times to communicate important issues and walk me through problems that I've encounter with couriers and general shipping pains. It's so nice knowing that I have a trustworthy and knowledgeable partner that's willing to go the extra mile for my business. I'm so glad that my friend recommended Clickship to me or else I'd still be stuck shipping with Shopify and getting their abysmal rates. Thanks Brandon, you're a champ!
Brandon has been an absolute blessing to have as an account manager. No problem is too big or small, and he goes above and beyond assisting with the issues that arise. I've had him call me numerous times to communicate important issues and walk me through problems that I've encounter with couriers and general shipping pains. It's so nice knowing that I have a trustworthy and knowledgeable partner that's willing to go the extra mile for my business. I'm so glad that my friend recommended Clickship to me or else I'd still be stuck shipping with Shopify and getting their abysmal rates. Thanks Brandon, you're a champ!
Brandon at Clickship has been incredibly helpful in both getting us setup and providing ongoing support. We are saving a ton of money compared to the previous app and setup we were using. Very easy to use, we recommend Clickship to all of our small shop friends!
Brandon at Clickship has been incredibly helpful in both getting us setup and providing ongoing support. We are saving a ton of money compared to the previous app and setup we were using. Very easy to use, we recommend Clickship to all of our small shop friends!
ClickShip has been an outstanding shipping platform for our business! The system is incredibly easy to use, intuitive, and straightforward — it makes managing our shipments simple and stress-free, especially with the recent updates for shipping to the USA.A special thank-you to Brandon Ferguson, who has been exceptional to work with. He’s always quick to respond, proactive, and genuinely committed to helping us with any questions or issues we’ve had. His professionalism and dedication have made a huge difference in our experience. Overall, ClickShip provides excellent service and support, and I highly recommend them to any business looking for a reliable and user-friendly shipping solution!
ClickShip has been an outstanding shipping platform for our business! The system is incredibly easy to use, intuitive, and straightforward — it makes managing our shipments simple and stress-free, especially with the recent updates for shipping to the USA.A special thank-you to Brandon Ferguson, who has been exceptional to work with. He’s always quick to respond, proactive, and genuinely committed to helping us with any questions or issues we’ve had. His professionalism and dedication have made a huge difference in our experience. Overall, ClickShip provides excellent service and support, and I highly recommend them to any business looking for a reliable and user-friendly shipping solution!



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To install ClickShip | Shipping Platform app on your Shopify store, click on the ClickShip | Shipping Platform installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.
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The key features offered by ClickShip | Shipping Platform to Shopify store owners are:
Yes, ClickShip | Shipping Platform seamlessly integrates with other Shopify apps or tools, such as Calculate shipping costs for domestic and international packages at checkout., Generating and printing automated shipping labels and packing slips, Tools for shipping in large quantities, one-by-one shipping, and shipping multiple boxes with the same item code..
Yes, ClickShip | Shipping Platform offers 30 days free trial on all its paid plans.
The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $9.99/month, $29.99/month, $30/month, and come with a 30-day free trial period.
ClickShip | Shipping Platform uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Yes, ClickShip | Shipping Platform allows its subscribers to cancel or upgrade their subscription plan at any time.
Yes, ClickShip | Shipping Platform offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Additionally, ClickShip | Shipping Platform offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.