Fairing Post Purchase Surveys Shopify App
by FairingUnderstand and monitor your ads' performance by adding post purchase surveys to your marketing tools. Surveys after purchase for credit & more; previously known as Enquire.
5.0
(203)
JIYU, United States
We were previously on Kno which is a solid place to start not thinking too much of the Post Purchase Survey until I got a walk through of Fairing. Their integrations and the data you can pull and connect to are next level. If you are looking to get a way better understanding of your attribution and the ability to connect these data points to all your channels this is the tool for you.
Install in your Shopify Store
Fairing Post Purchase Surveys Charts
Track Fairing Post Purchase Surveys's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Pros and Cons
Pros and Cons of Fairing Post Purchase Surveys
Pros
Easy Setup and Implementation: The app is quick to install and configure, often taking less than 10 minutes to start collecting data.
High Response Rates: Users report exceptionally high survey completion rates, often exceeding 50%, providing reliable data.
Valuable Customer Insights: The app delivers actionable insights into customer acquisition, behavior, and preferences, aiding marketing strategies.
Seamless Integrations: Works well with platforms like Shopify, Klaviyo, Google Sheets, and Slack, enhancing data utility.
Cons
Limited Advanced Attribution: Some users note the app doesn’t solve all attribution challenges, particularly for complex multi-touch scenarios.
Minor Customization Limits: A few reviewers mention slight constraints in fully customizing survey flows or question formats.
Screenshots
About the App
Surveys after purchase for credit & more; previously known as Enquire.
- Customer Feedback Integration: Link your Shopify customer feedback to order management panels.
- Customer Insights Database: Create a database using information provided directly by your customers.
- API Integrations: Use our strong Rest API and its integrations: Triple Whale, Klaviyo, Recharge, etc.
- Personalized Customer Surveys: Ask specific questions based on whether the person is a new or returning customer, what product they bought, or where they are located.
- Easy Survey Launch: Start over 25 ready-made questions (before and after purchase) with just one click.
Keywords
Key Features
- Compare survey responses with customer lifetime value insights for better marketing decisions.
- Deploy Shopify-certified post-purchase surveys for attribution and Net Promoter Score tracking.
- Sync survey data seamlessly with Klaviyo, Google Sheets, and 22+ other integrations.
Pricing
Fairing Post Purchase Surveys Pricing Plans
Up to 200 orders
$0/month
Post-purchase Surveys
Unlimited Questions & Responses
Analyze LTV Against Survey Responses
AI-Generated Attribution Insights
NPS Surveys
201 to 500 Orders
$49/month
Post-purchase Surveys
Unlimited Questions & Responses
Analyze LTV Against Survey Responses
AI-Generated Attribution Insights
NPS Surveys
501 to 1k Orders
$99/month
Post-purchase Surveys
Unlimited Questions & Responses
Analyze LTV Against Survey Responses
AI-Generated Attribution Insights
NPS Surveys
1,001 to 5k Orders
$149/month
Post-purchase Surveys
Unlimited Questions & Responses
Analyze LTV Against Survey Responses
AI-Generated Attribution Insights
NPS Surveys
Not sure which plan to pick? Discuss Up to 200 orders or 201 to 500 Orders plans with us, learn about custom pricing, or get a demo.
Here's an overview of Fairing Post Purchase Surveys costs for each of the plan(s):
The app has 4 pricing plans: 1 free and 3 paid. The free plan(s) offered by Fairing Post Purchase Surveys: (Up to 200 orders). The paid plan(s) offered by Fairing Post Purchase Surveys: (201 to 500 Orders, 501 to 1k Orders, 1,001 to 5k Orders).
The details of the plan(s) are outlined below:
Up to 200 orders: This plan is free forever, incurring no subscription costs. It offers a wide range of features like Post-purchase Surveys, Unlimited Questions & Responses, Analyze LTV Against Survey Responses, AI-Generated Attribution Insights, NPS Surveys, 25+ Integrations (e.g. Klaviyo, Meta), API / MCP (Beta), Translations.
201 to 500 Orders: The 201 to 500 Orders plan costs $49 and comes with a 14-day free trial period. The plan offers a host of features, including Post-purchase Surveys, Unlimited Questions & Responses, Analyze LTV Against Survey Responses, AI-Generated Attribution Insights, NPS Surveys, 25+ Integrations (e.g. Klaviyo, Meta), API / MCP (Beta), Translations.
501 to 1k Orders: The 501 to 1k Orders plan costs $99 and comes with a 14-day free trial period. The plan offers a host of features, including Post-purchase Surveys, Unlimited Questions & Responses, Analyze LTV Against Survey Responses, AI-Generated Attribution Insights, NPS Surveys, 25+ Integrations (e.g. Klaviyo, Meta), API / MCP (Beta), Translations.
1,001 to 5k Orders: The 1,001 to 5k Orders plan costs $149 and comes with a 14-day free trial period. The plan offers a host of features, including Post-purchase Surveys, Unlimited Questions & Responses, Analyze LTV Against Survey Responses, AI-Generated Attribution Insights, NPS Surveys, 25+ Integrations (e.g. Klaviyo, Meta), API / MCP (Beta), Translations.
Fairing Post Purchase Surveys Price Summary
| Pricing summary | Free plan available. Free trial available. |
| Total Pricing Plan(s) | 4 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 3 |
| Cost of Paid Plan(s) | $49, $99, $149 |
| Free trial available | Yes, for 14 day(s) |
For further information regarding Fairing Post Purchase Surveys app pricing plans, see the official website.
Fairing Post Purchase Surveys Shopify App Discounts
If you are looking for discounts on Fairing Post Purchase Surveys app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Fairing to secure better deals on the Fairing Post Purchase Surveys app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
Testimonials
What our users say about Fairing Post Purchase Surveys
“We were previously on Kno which is a solid place to start not thinking too much of the Post Purchase Survey until I got a walk through of Fairing. Their integrations and the data you can pull and connect to are next level. If you are looking to get a way better understanding of your attribution and the ability to connect these data points to all your channels this is the tool for you.”
“Easy to set up, and customers started using it right away! Support reached out to me to assist if needed, but so far it's been really straight forward, with lots of functionality if we want to dive further. We're happy to have this app.”
“I used fairing weekly if not more for quick insights into our customer base. It's so easy to edit questions and launch new ones. No complaints! ”
Trusted By
Trusted by the best Shopify stores
JIYU
United States
Ferri Seeds
Canada
wool&
United States
SURI
United Kingdom
Vaer Watches
United States
VIP Alpurial
Germany
iRESTORE Hair Growth System
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Zygo
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Understand and monitor your ads' performance by adding post purchase surveys to your marketing tools.
Questions for After-Buying Survey
Easily customized surveys after purchase, providing a lot of customer feedback to guide and automate business choices.
Attribution Powered by People
Many brands are unsure where to invest in their next marketing efforts. Our survey questionnaire helps measure return on ad spend and identify new markets.
Multiple Question Stream
Ask questions gradually using set rules to develop better customer relationships and boost their lifetime value.
Comparison
Top Fairing Post Purchase Surveys Alternatives Detailed Comparison
The table below highlights the crucial differences between Fairing Post Purchase Surveys and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 5.0(180 reviews) | 5.0(508 reviews) | |
| Developed by | Fairing | Argonautic Labs | |
| Launch Date | 5/7/2018 | 4/23/2019 | |
| Pricing | Free, $49/month, $99/month, $149/month | Free, $39/month, $129/month, $259/month | |
| Objective | Surveys after purchase for credit & more; previously known as Enquire. | Surveys after purchase and on-site for credit, net promoter score, and other areas. | |
| Categories | Surveys, Analytics | Analytics, Surveys | |
| Key Features & Highlights | |||
| Purpose | Understand and monitor your ads' performance by adding post purchase surveys to your marketing tools. | Zigpoll allows you to conduct and examine surveys after purchases, for abandoned checkouts, on your site, through email, and via text messages. | |
| Features List |
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| Highlights |
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| User Reviews and Ratings | |||
| Recommended % | 99.5% | 99.6% | |
| Pros |
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| Cons |
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| Pricing and Plans | |||
| Total Pricing Plans | 4 | 4 | |
| Free Plan | Available | Available | |
| Free Trial | Yes, for 14 day(s) | No | |
| Technical Information | |||
| Rating | 5.0 | 5.0 | |
| Total Reviews | 203 | 483 | |
| Launch Date | 5/7/2018 | 4/23/2019 | |
| SD Points | 2 | 157 | |
More Details About Fairing Post Purchase Surveys
Product Description
Fairing, formerly known as Enquire Labs, provides extensive consumer insights faster than traditional survey tools. The platform allows you to add a series of questions to your post-purchase process, linking the responses with customer order data for improved marketing strategies, personalization, and understanding customer behavior. It also offers a feature to create surveys for better marketing ROI.
AI Summary
The app is a Shopify-integrated post-purchase survey tool designed to help businesses gather direct customer feedback on attribution, marketing channels, and shopping experiences. Its core features include customizable surveys, seamless checkout integration, and real-time data collection, with high response rates due to its user-friendly design. The app provides actionable insights into customer acquisition sources, including hard-to-track channels like organic social, influencers, and offline efforts, complementing traditional analytics tools. Strengths include quick setup, intuitive dashboards, and robust integrations with platforms like Klaviyo, Google Sheets, and Slack for automated workflows. The support team is noted for responsiveness and proactive assistance. Limitations include partial reliance on self-reported data, which may not fully replace multi-touch attribution models, and some advanced features may require additional setup. Overall, the app is a cost-effective solution for brands seeking to optimize marketing spend and enhance customer understanding through direct feedback.
Support
For any questions, concerns, or assistance with Fairing Post Purchase Surveys, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected]. Additionally, Fairing Post Purchase Surveys offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
Fairing Post Purchase Surveys Support Information In A Nutshell:
| Support Email: | [email protected] |
| Contact Number(s): | Not available |
| FAQ Page: | FAQ details |
| Privacy Policy: | Privacy details |
| Language Support: | English |
Integration
The list of top Shopify apps or features or software tools that Fairing Post Purchase Surveys seamlessly integrates are given below:
Developer
Looking to install Fairing Post Purchase Surveys app on your store?
ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.
Why Choose ShopDigest?
- Highly experienced and vetted team for successful app installation
- Assured support and guidance throughout the installation and beyond
- Customized services to meet unique business needs
- 30-day no questions asked refund policy
- Lowest pricing guaranteed (starts at just $10/hour)
Fairing Post Purchase Surveys Q&A
How does this app help track marketing performance?
It collects post-purchase survey data to identify which marketing channels drive sales, linking responses to order and lifetime value (LTV) metrics for actionable insights.
Can I customize surveys for different customers?
Yes, surveys adapt based on customer type (new/returning), purchased products, or location, ensuring relevant questions for deeper insights.
What integrations does the app support?
It syncs with Klaviyo, Google Sheets, Shopify Orders, and 22+ tools, automating data transfer for streamlined marketing and analytics workflows.
How does it improve customer insights?
By analyzing attribution, NPS, and segmentation data from surveys, it reveals customer preferences and behaviors to refine marketing strategies.
Is the app suitable for Shopify Plus stores?
Yes, it’s Shopify Plus Certified, offering post-purchase surveys on thank-you/order status pages with advanced targeting and analytics.
Can surveys be translated for global customers?
Yes, multi-language support ensures surveys reach international shoppers, improving response rates and data accuracy.
How quickly can I launch a survey?
Use 25+ pre-built questions or customize surveys with one-click deployment, saving setup time while gathering insights.
Does it help calculate customer lifetime value?
Yes, LTV analytics compare survey responses with purchase history to identify high-value customers and optimize marketing spend.
Are survey responses linked to orders?
Responses attach directly to Shopify order data, enabling precise attribution analysis and personalized follow-ups.
What’s the pricing structure?
Plans start at $49/month for 500 orders, scaling with order volume, and include unlimited questions, LTV analytics, and integrations.
Customer Reviews
Fairing Post Purchase Surveys has an overall rating of 5.0 stars from a total of 203 reviews on the Shopify app store. Of these, 202 (99.5%) are positive, 0 (0.0%) are neutral, and 1 (0.5%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
We were previously on Kno which is a solid place to start not thinking too much of the Post Purchase Survey until I got a walk through of Fairing. Their integrations and the data you can pull and connect to are next level. If you are looking to get a way better understanding of your attribution and the ability to connect these data points to all your channels this is the tool for you.
Easy to set up, and customers started using it right away! Support reached out to me to assist if needed, but so far it's been really straight forward, with lots of functionality if we want to dive further. We're happy to have this app.
I used fairing weekly if not more for quick insights into our customer base. It's so easy to edit questions and launch new ones. No complaints!
Fairing is one of the single best (and easiest) investments any brand can make whether a bootstrapped startup or enterprise level. Easy to launch, integrates with every system, led by an expert team that carries knowledge of several industries, and most importantly - one of the most scalable ways to get customer insights.
Really easy to set up, and has made it really easy to know which influencers and creators are driving sales. Fairing has unlocked an entire layer of marketing intelligence that we were previously blind to.
Video Demo and Screenshots
Product Screenshots
Installation Steps
How to install Fairing Post Purchase Surveys on your Shopify store
Find your app
Use filters like pricing, availability, and features to find the perfect match for your store's needs.
Get a personalized setup plan
Our team will create an installation plan based on your current store setup, goals, and requirements.
Install at your own pace
Perfect your store's functionality without the pressure to move on until you're ready.
Install in your Shopify Store
Fairing Post Purchase Surveys FAQ's
How do I install the Fairing Post Purchase Surveys Shopify app?
To install Fairing Post Purchase Surveys app on your Shopify store, click on the Fairing Post Purchase Surveys installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.
If you need our expert guidance to help you install Fairing Post Purchase Surveys on your Shopify store, then contact us now.
What are the key features of Fairing Post Purchase Surveys?
The key features offered by Fairing Post Purchase Surveys to Shopify store owners are:
- ✅Analytics integration! Analyze your Fairing data directly in Shopify Analytics.
- ✅Shopify Plus Certified post-purchase surveys (PPS) for attribution, NPS, etc
- ✅Integrations: MCP (Claude), Klaviyo, Google Sheets, Shopify Flow, & 25 more!
- ✅Smart Targeting: new v returning, product purchased, geography + translations.
- ✅AI attribution insights! Your own personalized insights, delivered weekly.
Does Fairing Post Purchase Surveys integrate with other Shopify apps or tools?
Yes, Fairing Post Purchase Surveys seamlessly integrates with other Shopify apps or tools, such as Link your Shopify customer feedback to order management panels., Create a database using information provided directly by your customers., Use our strong Rest API and its integrations: Triple Whale, Klaviyo, Recharge, etc..
Is there a free trial available for Fairing Post Purchase Surveys?
Yes, Fairing Post Purchase Surveys offers 14 days free trial on all its paid plans.
What are the pricing plans for Fairing Post Purchase Surveys?
The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $49/month, $99/month, $149/month, and come with a 14-day free trial period.
How does billing work for Fairing Post Purchase Surveys?
Fairing Post Purchase Surveys uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, Fairing Post Purchase Surveys allows its subscribers to cancel or upgrade their subscription plan at any time.
Does Fairing Post Purchase Surveys offer customer support? How can I get assistance?
Yes, Fairing Post Purchase Surveys offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Additionally, Fairing Post Purchase Surveys offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Is Fairing Post Purchase Surveys compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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