Cleverific Order Edit & Upsell Shopify App
by Cleverific, IncChange any order details such as price, shipping and tax, and allow customers to modify their orders according to your rules. Enhance customer experience by improving order editing.
4.6
(281)
CattleTags.com, United States
Been using the app for 5 years. One of the few apps in the whole store that lets you edit customers orders after being placed. Great app and incredible support team.
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Cleverific Order Edit & Upsell Charts
Track Cleverific Order Edit & Upsell's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Pros and Cons
Pros and Cons of Cleverific Order Edit & Upsell
Pros
Essential Order Editing: Enables seamless modification of orders post-purchase, a feature lacking in many competing apps.
Exceptional Customer Support: Quick, responsive, and solution-oriented assistance from the support team.
Advanced Customization: Offers unique features like adding extra properties to items and orders, surpassing competitors.
Reliable Performance: Consistently functions without major issues, trusted by long-term users.
Cons
Reporting Discrepancies: Edited orders create duplicate sales entries, complicating revenue and tax reporting.
Unexpected Refunds: Default refund behavior without clear user notification leads to unintended transactions.
Screenshots
About the App
Enhance customer experience by improving order editing.
- Order Enhancements: Make changes to correct prices, include discounts, taxes, customize products and more.
- Customer self-service and edit terms: Allow customers to make simple changes to their orders by themselves and establish your editing conditions.
- Automate Gift Promotions: Use automated systems to include gifts with purchases or divide bundle/subscription product codes.
- Wholesale customization & invoicing: Create personalized orders and improved billing with draft orders for bulk purchases.
- Sales Boosting: Boost sales by requesting payments, retrieving abandoned carts & more.
Keywords
Key Features
- Customers can edit orders independently without contacting support.
- Automatically add gifts or split bundles with order editing automations.
- Recover abandoned carts by sending payment requests in one step.
Pricing
Cleverific Order Edit & Upsell Pricing Plans
Growth
$59/month
100 order edits, new or draft orders
Self-serve editing, drag n drop setup
Customers edit address, add items & more
AI one-click post-purchase upsells
Upsells trained on your sales data
Professional
$119/month
400 order edits, new or draft orders
Everything in Growth plan
Upsells trained on your sales data
Training limit: 30K orders / 45 days
Premium Plus
$359/month
800 order edits, new or draft orders
Everything in Professional plan
Upsells trained on your sales data
Training limit: 90K orders / 90 days
SOC 2 Type II attestation
Not sure which plan to pick? Discuss Growth or Professional plans with us, learn about custom pricing, or get a demo.
Here's an overview of Cleverific Order Edit & Upsell costs for each of the plan(s):
The app offers 3 paid plan(s). The paid plan(s) offered by Cleverific Order Edit & Upsell: (Growth, Professional, Premium Plus).
The details of the plan(s) are outlined below:
Growth: The Growth plan costs $59 and comes with a 14-day free trial period. The plan offers a host of features, including 100 order edits, new or draft orders, Self-serve editing, drag n drop setup, Customers edit address, add items & more, AI one-click post-purchase upsells, Upsells trained on your sales data, Upsell A/B testing & analytics, Unlimited upsells ($1 per conversion).
Professional: The Professional plan costs $119 and comes with a 14-day free trial period. The plan offers a host of features, including 400 order edits, new or draft orders, Everything in Growth plan, Upsells trained on your sales data, Training limit: 30K orders / 45 days.
Premium Plus: The Premium Plus plan costs $359 and comes with a 14-day free trial period. The plan offers a host of features, including 800 order edits, new or draft orders, Everything in Professional plan, Upsells trained on your sales data, Training limit: 90K orders / 90 days, SOC 2 Type II attestation, White glove onboarding and team training, VIP support.
Cleverific Order Edit & Upsell Price Summary
| Pricing summary | From $59/month. Free trial available. |
| Total Pricing Plan(s) | 3 |
| Number of free plan(s) | 0 |
| Number of paid plan(s) | 3 |
| Cost of Paid Plan(s) | $59, $119, $359 |
| Free trial available | Yes, for 14 day(s) |
For further information regarding Cleverific Order Edit & Upsell app pricing plans, see the official website.
Cleverific Order Edit & Upsell Shopify App Discounts
If you are looking for discounts on Cleverific Order Edit & Upsell app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Cleverific, Inc to secure better deals on the Cleverific Order Edit & Upsell app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
Testimonials
What our users say about Cleverific Order Edit & Upsell
“Been using the app for 5 years. One of the few apps in the whole store that lets you edit customers orders after being placed. Great app and incredible support team.”
“ a game-changer for anyone struggling with the limitations of Shopify's native order edit options.”
“Great app for customers to edit the order after placing them, as many would change their minds. It saved us TONs of time for our customer service team.”
Trusted By
Trusted by the best Shopify stores
CattleTags.com
United States
Limited Run Games
United States
TopJob
United States
Ouate de Phoque
Canada
Azuna
United States
Seek One
United States
The People's Provisions
United States
SP5DER
United States
Change any order details such as price, shipping and tax, and allow customers to modify their orders according to your rules.
Extended order modification
A comprehensive set of advanced editing tools not available in Shopify's basic editing. Gain the flexibility to tailor your orders to your business.
Intelligent order processing
Improve your business with automation for promotions, package delivery, and editing. This allows you to concentrate on other aspects of your business.
Essential ordering tools
Build a dedicated customer base and collaborate with your favorite partners using order management tools such as product quick-links and payment layouts.
Comparison
Top Cleverific Order Edit & Upsell Alternatives Detailed Comparison
The table below highlights the crucial differences between Cleverific Order Edit & Upsell and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 4.6(233 reviews) | 5.0(41 reviews) | |
| Developed by | Cleverific, Inc | Crowd Control | |
| Launch Date | 2/26/2014 | 4/9/2021 | |
| Pricing | $59/month, $119/month, $359/month | Free, $19/month, $39/month | |
| Objective | Enhance customer experience by improving order editing. | A self-service tool for changing addresses saves both time and money. | |
| Categories | Order editing, Helpdesk | Helpdesk, Order editing | |
| Key Features & Highlights | |||
| Purpose | Change any order details such as price, shipping and tax, and allow customers to modify their orders according to your rules. | Stop shipping mistakes with a self-service tool designed for pre-orders, address updates, and typo corrections. | |
| Features List |
|
| |
| Highlights | - | - | |
| User Reviews and Ratings | |||
| Recommended % | 89.4% | 100.0% | |
| Pros |
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| |
| Cons |
|
| |
| Pricing and Plans | |||
| Total Pricing Plans | 3 | 3 | |
| Free Plan | Not available | Available | |
| Free Trial | Yes, for 14 day(s) | Yes, for 7 day(s) | |
| Technical Information | |||
| Rating | 4.6 | 5.0 | |
| Total Reviews | 281 | 36 | |
| Launch Date | 2/26/2014 | 4/9/2021 | |
| SD Points | 17 | 24 | |
More Details About Cleverific Order Edit & Upsell
Product Description
Cleverific Order Editor enables easy management of customer orders, including editing addresses, swapping items, and modifying taxes, among other features. It also offers a self-service portal for customers, and optimizes your workflow by enabling order automation, abandoned cart recovery, and enhancing draft orders for various sales contexts.
AI Summary
The Shopify app enables merchants to edit orders after they are placed, addressing a critical gap in Shopify’s native functionality. Key features include modifying order details (e.g., items, prices, taxes, shipping methods), adding custom properties, and handling post-payment adjustments, such as invoicing for additional charges. It supports both online and mobile app orders, a capability not universally available in competing apps. The app is praised for its intuitive interface, reliability, and advanced features like bundle expansion and draft order editing. A standout strength is its responsive customer support, which frequently resolves issues promptly and incorporates user feedback into updates. However, notable limitations include accounting discrepancies caused by duplicate or "ghost" orders, which complicate revenue and tax reporting. Some users report unexpected refunds or fulfillment glitches when editing fulfilled orders. Additionally, recent changes to pricing models have drawn criticism for lack of transparency or value for casual users. Despite these issues, the app remains a vital tool for businesses requiring flexible order management, particularly those dealing with custom products, pre-orders, or wholesale transactions.
Support
For any questions, concerns, or assistance with Cleverific Order Edit & Upsell, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected]. Additionally, Cleverific Order Edit & Upsell offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
Cleverific Order Edit & Upsell Support Information In A Nutshell:
| Support Email: | [email protected] |
| Contact Number(s): | Not available |
| FAQ Page: | FAQ details |
| Privacy Policy: | Privacy details |
| Language Support: | English |
Integration
The list of top Shopify apps or features or software tools that Cleverific Order Edit & Upsell seamlessly integrates are given below:
Developer
Name: Cleverific, Inc
Website: /partners/cleverific-inc
Address: 27 W Anapamu Street #304, Santa Barbara, CA, 93101
Looking to install Cleverific Order Edit & Upsell app on your store?
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Why Choose ShopDigest?
- Highly experienced and vetted team for successful app installation
- Assured support and guidance throughout the installation and beyond
- Customized services to meet unique business needs
- 30-day no questions asked refund policy
- Lowest pricing guaranteed (starts at just $10/hour)
Cleverific Order Edit & Upsell Q&A
Can customers edit their own orders?
Yes, customers can make self-serve changes like updating addresses, swapping items, or adjusting taxes without contacting support, reducing your team’s workload.
Does the app support bulk or wholesale orders?
Yes, it enhances draft orders for wholesale, custom, or bulk purchases with improved invoicing and flexible pricing adjustments to streamline large transactions.
Can I automate promotions like free gifts?
Absolutely! The app automates gift additions, bundle splits, and discounts, helping you run promotions effortlessly while keeping workflows efficient.
How does it help recover abandoned carts?
It lets you edit and resend payment requests for abandoned carts, turning missed opportunities into completed sales with minimal effort.
Is there a way to restrict customer edits?
Yes, you set the terms for self-service edits, allowing only permitted changes like address updates or item swaps per your rules.
Can I modify taxes or discounts after checkout?
Yes, you or customers can adjust taxes, pricing, or apply discounts post-purchase, ensuring accurate billing without manual backend fixes.
Does it integrate with Shopify workflows?
Yes, it automates order edits via Shopify Flow, saving time on repetitive tasks like promotions, splits, or status updates.
Is there support for multi-language stores?
Yes, the helpdesk features include multi-language support for customer notifications, making it easier to serve global audiences.
Customer Reviews
Cleverific Order Edit & Upsell has an overall rating of 4.6 stars from a total of 281 reviews on the Shopify app store. Of these, 251 (89.3%) are positive, 3 (1.1%) are neutral, and 27 (9.6%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
Been using the app for 5 years. One of the few apps in the whole store that lets you edit customers orders after being placed. Great app and incredible support team.
a game-changer for anyone struggling with the limitations of Shopify's native order edit options.
Great app for customers to edit the order after placing them, as many would change their minds. It saved us TONs of time for our customer service team.
Amazing customer support! Laura has been exceptional! This app saves us time! Thank you!
Cleverific has been a huge help for our team! It’s reduced so much of the manual work we used to do, and the dashboard is simple, clear, and easy to navigate. Their team has been (and continues to be) incredibly responsive whenever we have questions, making the whole process smooth from start to finish. It’s saved us time and allowed us to focus on bigger projects that actually move the needle. Highly recommend!
Video Demo and Screenshots
Product Screenshots
Installation Steps
How to install Cleverific Order Edit & Upsell on your Shopify store
Find your app
Use filters like pricing, availability, and features to find the perfect match for your store's needs.
Get a personalized setup plan
Our team will create an installation plan based on your current store setup, goals, and requirements.
Install at your own pace
Perfect your store's functionality without the pressure to move on until you're ready.
Install in your Shopify Store
Cleverific Order Edit & Upsell FAQ's
How do I install the Cleverific Order Edit & Upsell Shopify app?
To install Cleverific Order Edit & Upsell app on your Shopify store, click on the Cleverific Order Edit & Upsell installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.
If you need our expert guidance to help you install Cleverific Order Edit & Upsell on your Shopify store, then contact us now.
What are the key features of Cleverific Order Edit & Upsell?
The key features offered by Cleverific Order Edit & Upsell to Shopify store owners are:
- ✅Self-Serve Editing: Change, edit order details, or cancel before fulfillment
- ✅Edit Order Details: Update addresses, items, quantities, sizes, and colors
- ✅Post-Purchase Upsells: Add personalized offers to existing orders in 1 click
- ✅Custom Edit Controls: Set time limits, permissions, and fraud protections
- ✅Connected Workflows: Integrate with Flow, ShipStation, NetSuite, and more
Does Cleverific Order Edit & Upsell integrate with other Shopify apps or tools?
Yes, Cleverific Order Edit & Upsell seamlessly integrates with other Shopify apps or tools, such as Make changes to correct prices, include discounts, taxes, customize products and more., Allow customers to make simple changes to their orders by themselves and establish your editing conditions., Use automated systems to include gifts with purchases or divide bundle/subscription product codes..
Is there a free trial available for Cleverific Order Edit & Upsell?
Yes, Cleverific Order Edit & Upsell offers 14 days free trial on all its paid plans.
What are the pricing plans for Cleverific Order Edit & Upsell?
The app offers 3 paid plans, which cost $59/month, $119/month, $359/month. The paid plans also come with a 14-day free trial period.
How does billing work for Cleverific Order Edit & Upsell?
Cleverific Order Edit & Upsell uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, Cleverific Order Edit & Upsell allows its subscribers to cancel or upgrade their subscription plan at any time.
Does Cleverific Order Edit & Upsell offer customer support? How can I get assistance?
Yes, Cleverific Order Edit & Upsell offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Additionally, Cleverific Order Edit & Upsell offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Is Cleverific Order Edit & Upsell compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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