Helium Customer Fields Shopify App
by HeliumMake unique sign-up forms for your business and store custom information in customer accounts. Registration forms for customer accounts that are as distinctive as your store
4.5
(276)
Whiskers N Paws, Hong Kong SAR
We use Helium Customer Fields heavily on our Shopify Plus store, and it has been an invaluable asset to our operations. Shopify's native features are quite limiting when it comes to custom registration, but this app completely bridges the gap. It gives us the power to create advanced sign-up and data collection forms using complex conditional rules that simply aren’t possible out of the box. The fact that it seamlessly maps everything directly to Shopify Customer Metafields makes data management incredibly clean.On top of a powerful and stable product, their customer support team is exceptional. They are responsive, helpful, and ready to assist with complex setups.Highly recommended!
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Helium Customer Fields Charts
Track Helium Customer Fields's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Pros and Cons
Pros and Cons of Helium Customer Fields
Pros
Customization Capabilities: Highly flexible form-building features allowing tailored solutions for diverse business needs.
Exceptional Customer Support: Consistently praised for responsiveness, expertise, and willingness to resolve issues promptly.
Ease of Use: Intuitive interface and straightforward setup, enabling quick adoption even for non-technical users.
Integration Compatibility: Seamless integration with Shopify and other platforms, enhancing workflow efficiency.
Cons
Pricing Concerns: A few reviewers mentioned higher costs for advanced features or larger customer bases.
Feature Requests: Requests for additional integrations (e.g., Klaviyo) or more template options.
Screenshots
About the App
Registration forms for customer accounts that are as distinctive as your store
- Flexible Form Builder: An easy-to-use form builder where you can drag and drop fields for almost any purpose.
- Customer Verification: Grant approval to wholesale or B2B customers through account confirmation or email verification.
- Customer Data Editing: Let customers change their own information (name, email, or personalized fields)
- Automated Customer Tags: Set up automatic or conditional tags to categorize different customer groups.
- API Customization: Easy to use for developers! Both front-end and back-end APIs can be used for custom builds.
Keywords
Key Features
- Create custom registration forms with drag-and-drop fields for diverse data collection.
- Automatically sync collected customer data with Shopify fields or metafields.
- Approve wholesale or B2B customers via account verification or email confirmation.
Pricing
Helium Customer Fields Pricing Plans
Basic
$15/month
All standard Shopify fields
Custom fields (metafields)
Field validation
Email notifications
Form steps (multi-step forms)
Pro
$30/month
All features from Basic
Customer auto-tagging
Form rules / conditional logic
App integrations
5 forms
Advanced
$60/month
All features from Pro
Account Approval
REST API access
Priority support
Unlimited forms
Plus
$200/month
All features from Advanced
Dedicated account manager
Sync more than 50k customers
Plans start at $200
See all pricing options for more info
Not sure which plan to pick? Discuss Basic or Pro plans with us, learn about custom pricing, or get a demo.
Here's an overview of Helium Customer Fields costs for each of the plan(s):
The app offers 4 paid plan(s). The paid plan(s) offered by Helium Customer Fields: (Basic, Pro, Advanced, Plus).
The details of the plan(s) are outlined below:
Basic: The Basic plan costs $15 and comes with a 14-day free trial period. The plan offers a host of features, including All standard Shopify fields, Custom fields (metafields), Field validation, Email notifications, Form steps (multi-step forms), Filter and export customer data, Form revision history, 2 forms.
Pro: The Pro plan costs $30 and comes with a 14-day free trial period. The plan offers a host of features, including All features from Basic, Customer auto-tagging, Form rules / conditional logic, App integrations, 5 forms.
Advanced: The Advanced plan costs $60 and comes with a 14-day free trial period. The plan offers a host of features, including All features from Pro, Account Approval, REST API access, Priority support, Unlimited forms.
Plus: The Plus plan costs $200 and comes with a 14-day free trial period. The plan offers a host of features, including All features from Advanced, Dedicated account manager, Sync more than 50k customers, Plans start at $200, See all pricing options for more info.
Helium Customer Fields Price Summary
| Pricing summary | From $15/month. Free trial available. |
| Total Pricing Plan(s) | 4 |
| Number of free plan(s) | 0 |
| Number of paid plan(s) | 4 |
| Cost of Paid Plan(s) | $15, $30, $60, $200 |
| Free trial available | Yes, for 14 day(s) |
For further information regarding Helium Customer Fields app pricing plans, see the official website.
Helium Customer Fields Shopify App Discounts
If you are looking for discounts on Helium Customer Fields app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Helium to secure better deals on the Helium Customer Fields app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
Testimonials
What our users say about Helium Customer Fields
“We use Helium Customer Fields heavily on our Shopify Plus store, and it has been an invaluable asset to our operations. Shopify's native features are quite limiting when it comes to custom registration, but this app completely bridges the gap. It gives us the power to create advanced sign-up and data collection forms using complex conditional rules that simply aren’t possible out of the box. The fact that it seamlessly maps everything directly to Shopify Customer Metafields makes data management incredibly clean.On top of a powerful and stable product, their customer support team is exceptional. They are responsive, helpful, and ready to assist with complex setups.Highly recommended!”
“Jakin and his team have been very helpful and fast with their support whenever we have needed their input. ”
“es muy buena, pero seria bueno que mas adelante se podria integrar con ciertas plataformas para aprobar registros, como en nuestro caso, que son entidades de gobierno de estasos unidos, licencias de profesionales de la estetica. Seria genial que se pudiera automatizar el proceso de revisiòn, y que apruebe de forma automatica. ”
Trusted By
Trusted by the best Shopify stores
Whiskers N Paws
Hong Kong SAR
New Growth Designs
United States
DERMASWISS Professional
United States
Dishy Mini Mounts - Australia
Australia
Qathiya | قضية
Kuwait
VirtuColor Supply
United States
Olive Dexter Eyewear
United States
MINAKI
Japan
Make unique sign-up forms for your business and store custom information in customer accounts.
Gather different customer information
Add more fields to your client sign-up form, automatically include client tags, and store all custom data in Shopify metafields.
Check and authorize accounts
Turn on account approval to check customer details before making an account on Shopify. This is beneficial for wholesale/B2B websites.
Allow customers to change their information.
Make a page for current customers to update their details. Collect additional information, let customers modify their email address, and much more!
Comparison
Top Helium Customer Fields Alternatives Detailed Comparison
The table below highlights the crucial differences between Helium Customer Fields and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 4.5(314 reviews) | 4.9(38 reviews) | |
| Developed by | Helium | Talon Commerce | |
| Launch Date | 7/22/2015 | 6/1/2018 | |
| Pricing | $15/month, $30/month, $60/month, $200/month | $35/month | |
| Objective | Registration forms for customer accounts that are as distinctive as your store | Modify registry, authorization, fields, sign-in, and locks. | |
| Categories | Accounts and login, Forms | Accounts and login, Forms | |
| Key Features & Highlights | |||
| Purpose | Make unique sign-up forms for your business and store custom information in customer accounts. | Set up your registration, decide approval processes, choose necessary fields, design your login page, and secure your shop. | |
| Features List |
|
| |
| Highlights | - | - | |
| User Reviews and Ratings | |||
| Recommended % | 93.1% | 97.6% | |
| Pros |
|
| |
| Cons |
|
| |
| Pricing and Plans | |||
| Total Pricing Plans | 4 | 1 | |
| Free Plan | Not available | Not available | |
| Free Trial | Yes, for 14 day(s) | Yes, for 7 day(s) | |
| Technical Information | |||
| Rating | 4.5 | 4.9 | |
| Total Reviews | 276 | 77 | |
| Launch Date | 7/22/2015 | 6/1/2018 | |
| SD Points | 10 | 0 | |
More Details About Helium Customer Fields
Product Description
Helium Customer Fields is a platform for collecting and managing customer information through customizable registration forms. It can automatically categorize customers based on their form responses, sync the data with Shopify fields or other business tools, and collect unique information such as a customer's birthday or pet's name.
AI Summary
The app is a versatile Shopify form builder designed to create highly customizable forms for account registration, wholesale verification, and customer data collection. It offers robust features such as multi-step forms, conditional logic, file uploads, and seamless integration with Shopify Flow and other platforms. The app excels in flexibility, allowing businesses to tailor forms to specific needs, including B2B applications, product registration, and customer segmentation. Its intuitive interface simplifies setup, while advanced customization options, including CSS styling, cater to technical users. A standout strength is the exceptional customer support, frequently noted for its responsiveness, expertise, and willingness to resolve issues promptly, including theme-specific adjustments. Limitations include the absence of automatic syncing with certain third-party tools like Klaviyo, though this feature is reportedly in development. Some users highlight the need for additional template customization options. While the app is praised for its functionality and support, its pricing tiers may be a consideration for businesses with extensive customer bases or simpler needs. Overall, it is a reliable solution for businesses seeking to enhance customer data collection and streamline registration workflows.
Support
For any questions, concerns, or assistance with Helium Customer Fields, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected]. Additionally, Helium Customer Fields offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
Helium Customer Fields Support Information In A Nutshell:
| Support Email: | [email protected] |
| Contact Number(s): | Not available |
| FAQ Page: | FAQ details |
| Privacy Policy: | Privacy details |
| Language Support: | English |
Integration
The list of top Shopify apps or features or software tools that Helium Customer Fields seamlessly integrates are given below:
Developer
Name: Helium
Website: /partners/helium-development
Address: 6659 Kimball Drive, Ste. D402, Gig Harbor, WA, 98335
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- Highly experienced and vetted team for successful app installation
- Assured support and guidance throughout the installation and beyond
- Customized services to meet unique business needs
- 30-day no questions asked refund policy
- Lowest pricing guaranteed (starts at just $10/hour)
Helium Customer Fields Q&A
How does this app help collect customer data?
It lets you create customizable registration forms to gather unique details like birthdays or tax IDs, syncing seamlessly with Shopify fields or metafields for easy management.
Can I approve wholesale customers automatically?
Yes, you can set up account approval or email verification to review and authorize wholesale/B2B customers before granting them access.
Can customers edit their own information?
Absolutely! Customers can update their name, email, or custom fields through a dedicated page, ensuring data accuracy without admin intervention.
Does it integrate with other business tools?
Yes, it syncs collected customer data with external marketing or business tools, streamlining workflows and improving customer insights.
Is there a way to categorize customers automatically?
You can set conditional rules to auto-tag customers based on form responses, helping segment them for targeted marketing or access control.
Are there developer-friendly features available?
Developers can use front-end and back-end APIs to build custom solutions, making it adaptable for unique business needs.
What’s the difference between Lite and Pro plans?
Pro includes advanced features like custom metafields, auto-tagging, and conditional rules, while Lite covers basic form-building and approval workflows.
Can I create different forms for customer groups?
Yes, you can design unique registration forms for various customer segments, ensuring relevant data collection for each group.
How secure is customer data collection?
Data is stored in Shopify fields/metafields, and features like CAPTCHA and approval workflows help maintain security and prevent misuse.
Does it support multi-step registration forms?
Yes, you can build multi-step forms to simplify complex data collection while improving the user experience.
Customer Reviews
Helium Customer Fields has an overall rating of 4.9 stars from a total of 276 reviews on the Shopify app store. Of these, 268 (97.1%) are positive, 1 (0.4%) are neutral, and 7 (2.5%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
We use Helium Customer Fields heavily on our Shopify Plus store, and it has been an invaluable asset to our operations. Shopify's native features are quite limiting when it comes to custom registration, but this app completely bridges the gap. It gives us the power to create advanced sign-up and data collection forms using complex conditional rules that simply aren’t possible out of the box. The fact that it seamlessly maps everything directly to Shopify Customer Metafields makes data management incredibly clean.On top of a powerful and stable product, their customer support team is exceptional. They are responsive, helpful, and ready to assist with complex setups.Highly recommended!
We use Helium Customer Fields heavily on our Shopify Plus store, and it has been an invaluable asset to our operations. Shopify's native features are quite limiting when it comes to custom registration, but this app completely bridges the gap. It gives us the power to create advanced sign-up and data collection forms using complex conditional rules that simply aren’t possible out of the box. The fact that it seamlessly maps everything directly to Shopify Customer Metafields makes data management incredibly clean.On top of a powerful and stable product, their customer support team is exceptional. They are responsive, helpful, and ready to assist with complex setups.Highly recommended!
Jakin and his team have been very helpful and fast with their support whenever we have needed their input.
Jakin and his team have been very helpful and fast with their support whenever we have needed their input.
es muy buena, pero seria bueno que mas adelante se podria integrar con ciertas plataformas para aprobar registros, como en nuestro caso, que son entidades de gobierno de estasos unidos, licencias de profesionales de la estetica. Seria genial que se pudiera automatizar el proceso de revisiòn, y que apruebe de forma automatica.
es muy buena, pero seria bueno que mas adelante se podria integrar con ciertas plataformas para aprobar registros, como en nuestro caso, que son entidades de gobierno de estasos unidos, licencias de profesionales de la estetica. Seria genial que se pudiera automatizar el proceso de revisiòn, y que apruebe de forma automatica.
We use Customer Fields to power our B2B wholesale application form and it's been a solid addition to our Shopify store. The form builder is flexible, the conditional logic works well, and it integrates cleanly with our existing setup.Support has been responsive and helpful whenever we've had questions. Would recommend for any Shopify store that needs custom customer data or registration forms beyond what Shopify offers out of the box.Paul
We use Customer Fields to power our B2B wholesale application form and it's been a solid addition to our Shopify store. The form builder is flexible, the conditional logic works well, and it integrates cleanly with our existing setup.Support has been responsive and helpful whenever we've had questions. Would recommend for any Shopify store that needs custom customer data or registration forms beyond what Shopify offers out of the box.Paul
The app is well built and offers strong functionality for customer data collection. The support team was responsive, professional, and helpful throughout.However, my use case required multilingual support within Shopify Customer Accounts, which is currently limited by Shopify plan restrictions. As a result, I was not able to fully implement the solution as intended.Overall, a solid app with great support, but certain use cases may be constrained depending on Shopify limitations.
Video Demo and Screenshots
Product Video
Product Screenshots
Installation Steps
How to install Helium Customer Fields on your Shopify store
Find your app
Use filters like pricing, availability, and features to find the perfect match for your store's needs.
Get a personalized setup plan
Our team will create an installation plan based on your current store setup, goals, and requirements.
Install at your own pace
Perfect your store's functionality without the pressure to move on until you're ready.
Install in your Shopify Store
Helium Customer Fields FAQ's
How do I install the Helium Customer Fields Shopify app?
To install Helium Customer Fields app on your Shopify store, click on the Helium Customer Fields installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.
If you need our expert guidance to help you install Helium Customer Fields on your Shopify store, then contact us now.
What are the key features of Helium Customer Fields?
The key features offered by Helium Customer Fields to Shopify store owners are:
- ✅Simple drag-and-drop form builder with field types for nearly any use case
- ✅Approve Wholesale/B2B customers with account approval or email verification
- ✅Allow customers to edit their own data (name, email, or custom fields)
- ✅Configure automatic and/or conditional customer tags to organize customer groups
- ✅Developer-friendly! Front-end and back-end APIs are available for custom builds
Does Helium Customer Fields integrate with other Shopify apps or tools?
Yes, Helium Customer Fields seamlessly integrates with other Shopify apps or tools, such as An easy-to-use form builder where you can drag and drop fields for almost any purpose., Grant approval to wholesale or B2B customers through account confirmation or email verification., Let customers change their own information (name, email, or personalized fields).
Is there a free trial available for Helium Customer Fields?
Yes, Helium Customer Fields offers 14 days free trial on all its paid plans.
What are the pricing plans for Helium Customer Fields?
The app offers 4 paid plans, which cost $15/month, $30/month, $60/month, $200/month. The paid plans also come with a 14-day free trial period.
How does billing work for Helium Customer Fields?
Helium Customer Fields uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, Helium Customer Fields allows its subscribers to cancel or upgrade their subscription plan at any time.
Does Helium Customer Fields offer customer support? How can I get assistance?
Yes, Helium Customer Fields offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Additionally, Helium Customer Fields offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Is Helium Customer Fields compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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