Track by Loop Vs Track123 Order Tracking: Which Shopify App Is Best For Your Store In September 2026?

Discover the power of Shopify apps as we compare Track by Loop and Track123 Order Tracking side by side. Evaluate their features, explore their unique benefits, compare their pricing plans and user ratings, and find the perfect fit for your business needs. Let's dive into the comparison table and unlock the possibilities that await your Shopify store.

Compare Track by Loop and Track123 Order Tracking

Track by LoopTrack by LoopView on Shopify
Track123 Order TrackingTrack123 Order TrackingView on Shopify
General Information
Ratings
4.2(67 reviews)
4.9(1,599 reviews)
Developed byWondermentTrack123
Launch Date10/5/20201/12/2022
Pricing$99/month, $189/month, $449/monthFree, $9/month, $49/month
ObjectiveThe customer experience continues even after payment.Find Order, Check Order Status, Track Order, Delivery Date of Order
CategoriesOrder tracking, Staff notificationsOrder tracking, Shipping
Key Features & Highlights
PurposeWonderment Post-Purchase lets brands share updates and improve their customer's experience.Manage all your shipments and tracking on one page to increase sales and enhance work productivity.
Features List
  1. Quickly identify stalled shipments and shipping exceptions to resolve delays.
  2. Proactively notify customers about delivery updates via email and SMS.
  3. Customize tracking pages with product recommendations to boost sales.
  1. Automatically sync and update shipping information from over 1500 carriers in real time.
  2. Create branded tracking pages that seamlessly match your store’s theme.
  3. Hide Chinese origin details and carriers for dropshipping to improve customer trust.
Highlights
  1. Based in United States
  1. Based in United States
User Reviews and Ratings
Recommended %97.4%97.6%
Pros
  1. The app significantly reduces customer inquiries by providing real-time updates and proactive notifications about order status.
  2. Effortless integration with Klaviyo enables automated email flows and enhanced customer segmentation.
  3. The team is highly responsive, knowledgeable, and goes above and beyond to assist with onboarding and customization.
  4. Customizable tracking pages and transactional emails enhance brand consistency and customer engagement.
  5. Advanced reporting and dashboards provide valuable data on carrier performance and fulfillment analytics.
  6. The app drives incremental revenue through improved post-purchase communication and reduced support tickets.
  7. Quick and intuitive setup process with minimal technical effort required.
  8. Works seamlessly with various shipping carriers, including USPS, UPS, and FedEx.
  9. Effective across international markets, including Canada, Australia, and the UK.
  10. Identifies and addresses shipping delays before customers are aware, improving satisfaction.
  1. The app is consistently praised for its intuitive and straightforward interface.
  2. Quick, responsive, and helpful support team frequently highlighted.
  3. Extensive options to personalize the app and tracking pages to match brand aesthetics.
  4. Comprehensive tracking features and additional functionalities like real-time updates and analytics.
  5. The app performs consistently well without major issues.
  6. Clean, modern, and professional interface enhances the user experience.
  7. Seamless compatibility with e-commerce platforms and carrier services.
  8. Availability of a free plan with robust features is highly appreciated.
  9. Professional-looking tracking pages that improve customer trust and satisfaction.
  10. Streamlines order tracking and reduces customer inquiries about order status.
Cons
  1. Some users find the dashboard visually appealing but less intuitive for managing orders without exporting CSV files.
  1. A few users mentioned potential future cost considerations when upgrading from the free plan.
Pricing and Plans
Total Pricing Plans33
Free PlanNot availableAvailable
Free TrialNoYes, for 7 day(s)
Technical Information
Rating
4.2
4.9
Total Reviews761,249
Launch Date10/5/20201/12/2022
SD PointsN/A711

Shopify Apps Detailed Comparison: Track by Loop vs Track123 Order Tracking

In this comprehensive comparison, we'll delve into the details of two Shopify apps: Track by Loop and Track123 Order Tracking. Whether you're seeking to optimize marketing efforts, streamline operations, or improve customer engagement, our in-depth analysis will help you make an informed decision.

Skip the detailed comparison and head straight to the final verdict section.

Overview of the apps

Track by Loop vs Track123 Order Tracking: Overview

Let's dive into the overview of these two apps: Track by Loop and Track123 Order Tracking, and uncover how these Shopify apps can elevate your online business and empower you with powerful tools and features.

Track by Loop Overview

Track by Loop is a Shopify app developed by Unknown Developer to help merchants with The customer experience continues even after payment. With an average rating of 4.2 stars from 67 reviews , Track by Loop is one of the top-rated Order tracking Shopify apps.

Launch Date: Oct 5, 2020

Purpose: Wonderment Post-Purchase lets brands share updates and improve their customer's experience.

Pricing summary: From $99/month


Track123 Order Tracking Overview

Track123 Order Tracking is a Shopify app developed by Unknown Developer to help merchants with Find Order, Check Order Status, Track Order, Delivery Date of Order With an average rating of 4.9 stars from 1,599 reviews, Track123 Order Tracking is one of the top-rated Order tracking Shopify apps.

Launch Date: Jan 12, 2022

Purpose: Manage all your shipments and tracking on one page to increase sales and enhance work productivity.

Pricing summary: Free plan available. Free trial available.


Salient Features

Track by Loop vs Track123 Order Tracking: Features Comparison

While both apps are designed to optimize your Shopify store, their intended uses may vary. Let's take a more in-depth look at each of these apps' features.

Track by Loop Features

Here are the salient features of Track by Loop:

  • Eliminate All Blindspots in Shipping
  • Avoid 'Where's My Order?'
  • Attract Returning Customers

Track123 Order Tracking Features

Here are the salient features of Track123 Order Tracking:

  • Connect with over 1500 carriers, automatically import orders and correctly match carriers.
  • Offer dropshipping mode and conceal/replace specific keywords in tracking details.
  • Follow your order with a tracking page that matches your theme perfectly.
  • Increase sales by using direct mail marketing and leading customers back to your tracking page.
  • Upload your orders' tracking information to PayPal automatically.

Pricing Details

Track by Loop vs Track123 Order Tracking: Pricing Plans

There are tons of Shopify apps for small businesses and enterprises alike. From Track by Loop to Track123 Order Tracking, each offers a range of pricing packages to accommodate different business needs.

Let's see how the prices of Track by Loop and Track123 Order Tracking measure up.

Track by Loop Pricing Details

Track by Loop offers 3 paid plans, which cost $99/ month, $189/ month, $449/ month. The paid plans have no free trial period.

Starter Plan

$99/month

  • Klaviyo, Postscript, Attentive

  • Up to 2,500 shipments/month

  • Branded Tracking Page

  • Best for self-service

Premium Plan

$189/month

  • Everything in Starter, plus:

  • Included Onboarding

  • Advanced Reporting

  • Shopify Flow

  • Gorgias Integration

Plus Plan

$449/month

  • Everything in Premium, plus:

  • Delivery Promise

  • Webhooks and API

  • Split Shipment Support


Track123 Order Tracking Pricing Details

Track123 Order Tracking has 3 pricing plans: 1 free and 2 paid. The paid plans cost $9/ month, $49/ month and come with a 7-day free trial period.

STARTER

$0/month

  • 50 orders/month

  • Real-time sync & tracking

  • Branded & multilingual tracking pages

  • Shopify native email notification

  • Dropshipping mode

GROWTH

$9/month

  • 300 orders/month

  • Product recommendations widget

  • Apple wallet tracking

  • Custom shipping notifications

  • Custom shipping status

ADVANCED

$49/month

  • 2000 orders/month

  • Estimated delivery time

  • Auto-translate shipment details

  • Product recommendation (AI powered)

  • Klaviyo, Omnisend integration


Ratings and Reviews

Track by Loop vs Track123 Order Tracking: User Ratings

User feedback and reviews play a crucial role in assessing the quality and effectiveness of any Shopify app. Let's take a closer look at what users are saying about Track by Loop and Track123 Order Tracking.

Track by Loop Ratings

Track by Loop has garnered an overall rating of 4.2 stars from a total of 67 reviews on the Shopify app store.

4.2| 67 reviews

Of the total reviews, 84% are positive, 16% are neutral, and 16% are negative.

✨ AI Summary of Track by Loop ReviewsWonderment is a Shopify app designed to enhance post-purchase customer experiences through proactive order tracking and branded communication. The app provides customizable tracking pages, automated delivery notifications, and seamless integrations with Klaviyo and Shopify, enabling merchants to deliver timely, on-brand updates to customers. Key features include real-time shipment visibility, proactive delay alerts, and performance analytics, which help reduce customer support inquiries and improve satisfaction. Strengths include intuitive onboarding, responsive customer support, and robust Klaviyo integration for advanced email and SMS flows. The app also offers actionable insights into carrier performance and fulfillment trends. A notable limitation is the reporting interface, which some find less intuitive, requiring manual data exports for deeper analysis. Overall, Wonderment excels in streamlining post-purchase communication, fostering customer trust, and driving operational efficiency for e-commerce businesses.


Track123 Order Tracking Ratings

Track123 Order Tracking has garnered an overall rating of 4.9 stars from a total of 1,599 reviews on the Shopify app store.

4.9| 1,599 reviews

Of the total reviews, 98% are positive, 2% are neutral, and 2% are negative.

✨ AI Summary of Track123 Order Tracking ReviewsThe app is a Shopify order-tracking solution designed to enhance post-purchase customer experience with real-time shipment updates and branded tracking pages. Its key features include an intuitive, customizable interface that seamlessly integrates with store themes, allowing retailers to display tracking information directly on their websites. The app supports multiple carriers, offers analytics for shipment statuses, and includes optional product showcases on tracking pages. Strengths include its user-friendly setup, extensive customization options, and responsive customer support that quickly addresses queries or technical issues. The free plan and affordability are notable benefits, particularly for new businesses. However, some users express a desire for lower pricing tiers. The app is well-regarded for reducing customer inquiries about order status and improving overall satisfaction, though no significant functional limitations are highlighted in the reviews. Its modern design and reliability make it a competitive option for e-commerce stores seeking a streamlined tracking solution.


Pros and Cons

Track by Loop vs Track123 Order Tracking: Pros and Cons

Let's explore the pros and cons of Track by Loop and Track123 Order Tracking to better understand their strengths and limitations.

Track by Loop Pros and Cons

Pros

The app significantly reduces customer inquiries by providing real-time updates and proactive notifications about order status.

Effortless integration with Klaviyo enables automated email flows and enhanced customer segmentation.

The team is highly responsive, knowledgeable, and goes above and beyond to assist with onboarding and customization.

Customizable tracking pages and transactional emails enhance brand consistency and customer engagement.

Advanced reporting and dashboards provide valuable data on carrier performance and fulfillment analytics.

The app drives incremental revenue through improved post-purchase communication and reduced support tickets.

Quick and intuitive setup process with minimal technical effort required.

Works seamlessly with various shipping carriers, including USPS, UPS, and FedEx.

Effective across international markets, including Canada, Australia, and the UK.

Identifies and addresses shipping delays before customers are aware, improving satisfaction.

Cons

Some users find the dashboard visually appealing but less intuitive for managing orders without exporting CSV files.


Track123 Order Tracking Pros and Cons

Pros

The app is consistently praised for its intuitive and straightforward interface.

Quick, responsive, and helpful support team frequently highlighted.

Extensive options to personalize the app and tracking pages to match brand aesthetics.

Comprehensive tracking features and additional functionalities like real-time updates and analytics.

The app performs consistently well without major issues.

Clean, modern, and professional interface enhances the user experience.

Seamless compatibility with e-commerce platforms and carrier services.

Availability of a free plan with robust features is highly appreciated.

Professional-looking tracking pages that improve customer trust and satisfaction.

Streamlines order tracking and reduces customer inquiries about order status.

Cons

A few users mentioned potential future cost considerations when upgrading from the free plan.


Integrations

Track by Loop vs Track123 Order Tracking: Featured Integrations

Seamless integration with other tools and platforms is crucial for maximizing the functionality and efficiency of your Shopify store. Let's explore the integration capabilities of Track by Loop and Track123 Order Tracking, and see how effortlessly these apps can enhance your store operations.

Track by Loop Integrations

Track by Loop offers a wide range of integration options, allowing you to connect with popular third-party tools and services seamlessly. The developer has provided an extensive list of integration tools:

  • Checkout
  • Customer accounts
  • Shopify Flow
  • Attentive
  • Gorgias
  • Klaviyo
  • Postscript
  • Reviews Platforms
  • Slack

Track123 Order Tracking Integrations

Track123 Order Tracking offers a wide range of integration options, allowing you to connect with popular third-party tools and services seamlessly. The developer has provided an extensive list of integration tools:

  • Customer accounts
  • Shopify Flow
  • Shopify Admin
  • Apple wallet
  • Bing Microsoft Translator
  • Google Map
  • Klaviyo
  • Paypal&Stripe
  • Royal Mail

Support

Track by Loop vs Track123 Order Tracking: Support

The support team plays a vital role in resolving queries, offering guidance, and addressing concerns related to Track by Loop and Track123 Order Tracking. Their expertise and responsiveness are key considerations for ensuring a seamless app experience.

Track by Loop User Support

For any inquiries or assistance regarding Track by Loop, their dedicated support team is here to assist you. You can reach out to them via email at [email protected]. To address common concerns, Track by Loop offers an extensive FAQ section on its website, providing helpful information and troubleshooting tips.

Track123 Order Tracking User Support

For any inquiries or assistance regarding Track123 Order Tracking, their dedicated support team is here to assist you. You can reach out to them via email at [email protected]. To address common concerns, Track123 Order Tracking offers an extensive FAQ section on its website, providing helpful information and troubleshooting tips.


Final Verdict

Track by Loop vs Track123 Order Tracking: Final Verdict

When choosing the ideal Shopify app for your business, both Track by Loop and Track123 Order Tracking offer unique strengths and considerations.

The choice between Track by Loop and Track123 Order Tracking depends on your specific needs and priorities. Consider your business requirements, goals, and the features that align most closely with your objectives. Take into account factors such as pricing, user reviews, support quality, and integrations while making a decision.

We recommend thoroughly exploring the features and functionalities of each app. Remember, what works best for one business may not be ideal for another.

Here's a breakdown of key factors to help you choose a winner.

Average Rating (High priority factor)

While considering user reviews, take note of the average ratings for Track by Loop and Track123 Order Tracking. These ratings reflect users' overall satisfaction and can provide valuable insights into the reliability and effectiveness of each app. In this case, Track by Loop holds an average rating of 4.2 stars, whereas Track123 Order Tracking has 4.9 star ratings.

🥇 Winner: Track123 Order Tracking

🥈 Runner Up: Track by Loop

For a comprehensive analysis, head to the Ratings and Reviews section.


Total Reviews (High priority factor)

Consider the total number of reviews Track by Loop and Track123 Order Tracking have received. A higher number of reviews generally indicates a larger user base and more feedback, which can provide additional insights into the app's performance and user experience. Here, Track by Loop has received a total of 67 reviews and Track123 Order Tracking has 1,599 reviews.

🥇 Winner: Track123 Order Tracking

🥈 Runner Up: Track by Loop

For a comprehensive analysis, head to the Ratings and Reviews section.


Launch Date (Low priority factor)

While not a direct measure of quality, consider the launch date of each app - Track by Loop and Track123 Order Tracking to gain some context. A more established app brings years of experience and refinement to the table, but it's important to balance this factor with the app's average rating and total reviews. Track by Loop and Track123 Order Tracking were launched on Oct 5, 2020 and Jan 12, 2022 respectively.

🥇 Winner: Track by Loop

🥈 Runner Up: Track123 Order Tracking

For a comprehensive analysis, head to the Overview of the Apps section.


Budget (High priority factor)

Take the time to analyze your specific needs, budget for the same, and long-term goals to decide which plan fits your requirements. Here, Track by Loop offers 3 pricing plans (0 free plans, 3 paid plans) with an average plan price of $245.67. Track123 Order Tracking, on the other hand, has a total of 3 pricing plans (1 free plan, 2 paid plans) with an average plan price of $19.33.

🥇 Winner: Track123 Order Tracking

🥈 Runner Up: Track by Loop

For a comprehensive analysis, head to the Pricing Details section.


Support Channel (Medium priority factor)

Both Track by Loop and Track123 Order Tracking provide customer support through various channels, such as email, live chat, FAQs section, or phone. A higher number of support channels indicates better accessibility and assistance, ensuring timely help whenever you need it. Here, the two apps offer the following support channels:

Track by Loop: Email, Phone, FAQs page - 3 support options

Track123 Order Tracking: Email, Phone, FAQs page - 3 support options

🥇 Winner: Track by Loop, Track123 Order Tracking

🥈 Runner Up: N/A

For a comprehensive analysis, head to the Support section.


Integrations (Medium priority factor)

Evaluate the integration capabilities of Track by Loop and Track123 Order Tracking. Consider the number and variety of integration options they offer with other tools and services - more integration options can provide flexibility and streamline your workflows. Both apps offer various integration options with popular Shopify tools and services.

Track by Loop: 9 integrations

Track123 Order Tracking: 9 integrations

🥇 Winner: Track123 Order Tracking

🥈 Runner Up: Track by Loop

For a comprehensive analysis, head to the Integrations section.


Trial Period (Low priority factor)

Free trial periods allow you to explore the app's features and functionalities before committing. Track by Loop has no free trial period. Track123 Order Tracking, on the other hand, comes with a 7-day free trial period.Take advantage of these trial periods to assess how well each app aligns with your specific business needs.

🥇 Winner: Track123 Order Tracking

🥈 Runner Up: N/A

For a comprehensive analysis, head to the Features section.


By comparing and weighing these factors, you can make an informed decision and determine the winner between Track by Loop and Track123 Order Tracking that aligns best with your requirements and preferences for a successful Shopify app experience.

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Frequently Asked Questions

FAQs for Track by Loop and Track123 Order Tracking

1. What is the key difference between these Shopify apps: Track by Loop and Track123 Order Tracking?

When comparing various Shopify apps, their main objective sets them apart. Track by Loop is designed to help merchants with The customer experience continues even after payment.. On the other hand, Track123 Order Tracking focuses on Find Order, Check Order Status, Track Order, Delivery Date of Order. Assessing these differences will help you determine which app aligns best with your unique business needs.

2. Which app between Track by Loop and Track123 Order Tracking offers free pricing plan options for Shopify merchants?

Track by Loop has no free plans.

3. What are the pricing plans for Track by Loop and Track123 Order Tracking?

While the specific pricing plans may vary for each app, here's a general breakdown:

Track by Loop

offers a total of 3 pricing plans: 0 free plans and 3 paid plans.

Paid plan costs: $99/ month, $189/ month, $449/ month

Free plan costs: Not available

Track123 Order Tracking

offers a total of 3 pricing plans: 1 free plan and 2 paid plans.

Paid plan costs: $9/ month, $49/ month

Free plan cost: Free

4. Is there a free trial available for Track by Loop and Track123 Order Tracking?

Track by Loop has no free trial period. Track123 Order Tracking, on the other hand, comes with a 7-day free trial period.

5. What are the integration options available for Track by Loop and Track123 Order Tracking?

Track by Loop

  • Checkout
  • Customer accounts
  • Shopify Flow
  • Attentive
  • Gorgias
  • Klaviyo
  • Postscript
  • Reviews Platforms
  • Slack

Track123 Order Tracking

  • Customer accounts
  • Shopify Flow
  • Shopify Admin
  • Apple wallet
  • Bing Microsoft Translator
  • Google Map
  • Klaviyo
  • Paypal&Stripe
  • Royal Mail
6. What are the support options available for Track by Loop and Track123 Order Tracking?

Track by Loop

Track123 Order Tracking

7. Are Track by Loop and Track123 Order Tracking compatible with my Shopify theme?

Generally, Track by Loop and Track123 Order Tracking are designed to be compatible with most Shopify themes. However, it is always advisable to review the app documentation or contact the app's support team to ensure seamless integration with your specific theme.

8. Which app between Track by Loop and Track123 Order Tracking is better?

Determining which app between Track by Loop and Track123 Order Tracking is better depends on your specific business requirements. It is recommended to thoroughly evaluate each app based on various factors such as customer reviews, support, integrations, and functionalities to make an informed decision that aligns best with your unique requirements.

Find the full evaluation here.