TrustReviews: Product Reviews Vs Loox ‑ Product Reviews: Which Shopify App Is Best For Your Store In September 2026?

TrustReviews: Product Reviews Features

Here are the salient features of TrustReviews: Product Reviews:

• ✅Show reviews in a list, grid, or carousel format. You can customize the widget.
• ✅Simple to install and set up. Compatible with most Shopify themes straight away.
• ✅Upload your Amazon/Aliexpress reviews with a single click.
• ✅Email reminders to get more reviews from your customers.

Loox ‑ Product Reviews App Features

Here are the salient features of Loox ‑ Product Reviews App:

• ✅Automatically send emails asking for reviews and provide discounts for adding a photo or video.
• ✅Show reviews in attractive widgets like Grid, List, Carousel, Popup, and Sidebar.
• ✅Loox is a certified partner of Google and Meta Reviews, specializing in SEO and Google Shopping.
• ✅Automatically create referral links to give rewards to customers who refer their friends.
• ✅Boost the value of orders by showing reviews in upsells after purchase.

TrustReviews: Product Reviews Ratings

TrustReviews: Product Reviews has garnered an overall rating of 4.8 stars from a total of 310 reviews on the Shopify app store.

Of the total reviews, 96% are positive, 4% are neutral, and 4% are negative.

✨ AI Summary of TrustReviews: Product Reviews ReviewsThis Shopify app specializes in collecting, displaying, and managing customer reviews, offering features like review import from platforms like Amazon and AliExpress, customizable widgets, and automated review requests. Its strengths include an intuitive interface, seamless integration with store themes, and robust customization options for review displays. The app is particularly noted for its exceptional customer support, with rapid response times and hands-on assistance for setup, troubleshooting, and customization. A free plan with substantial functionality is available, though some users report limitations in review upload capacity. While generally reliable, occasional technical issues, such as widget downtime, have been noted. Pricing is described as affordable, though a few users find it slightly expensive. The app is well-suited for small to medium businesses seeking an easy-to-use, support-driven solution for enhancing social proof.

Loox ‑ Product Reviews App Ratings

Loox ‑ Product Reviews App has garnered an overall rating of 4.9 stars from a total of 9,158 reviews on the Shopify app store.

Of the total reviews, 98% are positive, 2% are neutral, and 2% are negative.

✨ AI Summary of Loox ‑ Product Reviews App ReviewsThe app is a Shopify review management tool designed to collect, display, and leverage customer feedback to enhance trust and drive sales. Its key features include automated review requests, photo and video review capabilities, customizable display widgets, and integration with discount incentives to encourage customer participation. The app is praised for its ease of setup, intuitive interface, and seamless Shopify integration, making it accessible even for non-technical users. Strengths include its ability to boost conversions through visual social proof, responsive customer support, and frequent feature updates. Notable benefits include increased customer engagement, repeat sales, and improved product insights through feedback analysis. However, limitations include the inability to edit submitted reviews and occasional technical issues with review display. The app is particularly effective for small to medium-sized e-commerce businesses seeking an affordable, user-friendly solution for building credibility and driving growth.

TrustReviews: Product Reviews Pros and Cons

Loox ‑ Product Reviews App Pros and Cons

Average Rating (High priority factor)

While considering user reviews, take note of the average ratings for TrustReviews: Product Reviews and Loox ‑ Product Reviews App. These ratings reflect users' overall satisfaction and can provide valuable insights into the reliability and effectiveness of each app. In this case, TrustReviews: Product Reviews holds an average rating of 4.8 stars, whereas Loox ‑ Product Reviews App has 4.9 star ratings.

For a comprehensive analysis, head to the Ratings and Reviews section.

Total Reviews (High priority factor)

Consider the total number of reviews TrustReviews: Product Reviews and Loox ‑ Product Reviews App have received. A higher number of reviews generally indicates a larger user base and more feedback, which can provide additional insights into the app's performance and user experience. Here, TrustReviews: Product Reviews has received a total of 310 reviews and Loox ‑ Product Reviews App has 9,158 reviews.

For a comprehensive analysis, head to the Ratings and Reviews section.

Launch Date (Low priority factor)

While not a direct measure of quality, consider the launch date of each app - TrustReviews: Product Reviews and Loox ‑ Product Reviews App to gain some context. A more established app brings years of experience and refinement to the table, but it's important to balance this factor with the app's average rating and total reviews. TrustReviews: Product Reviews and Loox ‑ Product Reviews App were launched on Aug 23, 2021 and Oct 16, 2015 respectively.

For a comprehensive analysis, head to the Overview of the Apps section.

Budget (High priority factor)

Take the time to analyze your specific needs, budget for the same, and long-term goals to decide which plan fits your requirements. Here, TrustReviews: Product Reviews offers 3 pricing plans (1 free plan, 2 paid plans) with an average plan price of $12.99. Loox ‑ Product Reviews App, on the other hand, has a total of 3 pricing plans (1 free plan, 2 paid plans) with an average plan price of $116.66.

For a comprehensive analysis, head to the Pricing Details section.

Support Channel (Medium priority factor)

Both TrustReviews: Product Reviews and Loox ‑ Product Reviews App provide customer support through various channels, such as email, live chat, FAQs section, or phone. A higher number of support channels indicates better accessibility and assistance, ensuring timely help whenever you need it. Here, the two apps offer the following support channels:

TrustReviews: Product Reviews: Email, Phone, FAQs page - 3 support options

Loox ‑ Product Reviews App: Email, Phone, FAQs page - 3 support options

For a comprehensive analysis, head to the Support section.

Integrations (Medium priority factor)

Evaluate the integration capabilities of TrustReviews: Product Reviews and Loox ‑ Product Reviews App. Consider the number and variety of integration options they offer with other tools and services - more integration options can provide flexibility and streamline your workflows. Both apps offer various integration options with popular Shopify tools and services.

TrustReviews: Product Reviews: 9 integrations

Loox ‑ Product Reviews App: 10 integrations

For a comprehensive analysis, head to the Integrations section.

Trial Period (Low priority factor)

Free trial periods allow you to explore the app's features and functionalities before committing. TrustReviews: Product Reviews comes with a 14-day free trial period. Loox ‑ Product Reviews App, on the other hand, comes with a 14-day free trial period.Take advantage of these trial periods to assess how well each app aligns with your specific business needs.

For a comprehensive analysis, head to the Features section.