Willdesk: Live Chat&AI Chatbot Vs Gorgias: AI, Helpdesk & Chat: Which Shopify App Is Best For Your Store In September 2026?

Discover the power of Shopify apps as we compare Willdesk: Live Chat&AI Chatbot and Gorgias: AI, Helpdesk & Chat side by side. Evaluate their features, explore their unique benefits, compare their pricing plans and user ratings, and find the perfect fit for your business needs. Let's dive into the comparison table and unlock the possibilities that await your Shopify store.

Compare Willdesk: Live Chat&AI Chatbot and Gorgias: AI, Helpdesk & Chat

Willdesk: Live Chat&AI ChatbotWilldesk: Live Chat&AI ChatbotView on Shopify
Gorgias: AI, Helpdesk & ChatGorgias: AI, Helpdesk & ChatView on Shopify
General Information
Ratings
4.8(355 reviews)
4.3(633 reviews)
Developed byChannelwillGorgias Inc.
Launch Date2/22/20213/1/2017
PricingFree, $16.90/month, $89.90/month$10/month, $60/month, $360/month, $900/month
ObjectiveCustomer Service, Support Center, Live Chat, Order Tracking, Facebook Messaging, WhatsApp.Better customer satisfaction. Simpler processes. Quick profit increase.
CategoriesChat, HelpdeskChat, Helpdesk
Key Features & Highlights
PurposeImprove your customer service and increase profits using Willdesk's combined support and marketing platform.Combine all customer support interactions and related orders to promote growth by making customers happier.
Features List
  1. Automatically track orders and handle returns using AI-powered smart agents.
  2. Unify customer interactions from email, live chat, and social media in one inbox.
  3. Boost sales with AI-driven product recommendations and emotion detection.
  1. Unify emails, chats, calls, and social messages in one organized feed.
  2. Access complete customer order and conversation history before responding.
  3. Manage Shopify orders directly without leaving the support interface.
Highlights-
  1. Based in United Kingdom
User Reviews and Ratings
Recommended %96.4%86.8%
Pros
  1. Consistently praised for being fast, responsive, and highly helpful.
  2. Frequently noted for its intuitive setup process and user-friendly interface.
  3. Offers a wide range of useful features, including live chat, FAQ, and order tracking.
  4. Allows users to personalize the app to match their brand and needs.
  5. Appreciated for its quick loading speed and smooth operation.
  6. Many users highlighted the app's robust free version as a significant advantage.
  7. Seamlessly integrates with various platforms and stores.
  8. The live chat feature is widely praised for improving customer engagement.
  9. Users noted ongoing improvements and updates to the app.
  10. Many reported increased efficiency and customer satisfaction.
  1. The app is praised for its ease of use and intuitive design, making it simple for teams to adopt.
  2. Seamless integration with Shopify is frequently highlighted as a standout feature, providing full access to customer data.
  3. Users appreciate the robust automation tools, including macros and rules, which save time and improve efficiency.
  4. Many reviews commend the responsive, helpful, and knowledgeable support team.
  5. The app is noted for being more affordable than competitors like Zendesk while offering comparable or superior features.
  6. Small teams benefit from the collaborative tools, making ticket management and communication smoother.
  7. Users value the frequent and purposeful updates, often referencing the public roadmap.
  8. The ability to track and report on revenue generated through customer support is a unique and appreciated feature.
  9. The app consolidates communication from email, chat, social media, and calls into one platform.
  10. Users highlight the flexibility to tailor rules, macros, and workflows to their specific needs.
Cons
  1. Advertised feature not yet available, causing frustration.
  2. Inability to receive emails directly, only providing links to email addresses.
  3. Lack of a dedicated mobile app for managing customer messages on the go.
  4. A few advertised features (e.g., email handling) do not fully meet expectations.
  1. Some users find the pay-per-ticket model expensive, especially for businesses with high social media engagement.
  2. The mobile app is reported to be buggy, with issues like notifications not working and frequent crashes.
  3. Lower-tier plans may lack live onboarding or priority support, leading to frustration.
  4. Several reviews note difficulties in canceling subscriptions, including unclear processes and continued billing.
  5. Initially listed as a "Con," but reviews show mixed sentiment (e.g., "easy to setup" vs. "a little hard to set up"). Removed due to lack of dominant sentiment.
  6. Dominantly positive in reviews (overwhelming praise outweighs a few negative mentions), so retained in "Pros" and removed from "Cons."
  7. Negative sentiment (e.g., pay-per-ticket complaints) outweighs occasional affordability praise, so retained in "Cons."
Pricing and Plans
Total Pricing Plans34
Free PlanAvailableNot available
Free TrialYes, for 7 day(s)Yes, for 7 day(s)
Technical Information
Rating
4.8
4.3
Total Reviews452602
Launch Date2/22/20213/1/2017
SD Points42259

Shopify Apps Detailed Comparison: Willdesk: Live Chat&AI Chatbot vs Gorgias: AI, Helpdesk & Chat

In this comprehensive comparison, we'll delve into the details of two Shopify apps: Willdesk: Live Chat&AI Chatbot and Gorgias: AI, Helpdesk & Chat. Whether you're seeking to optimize marketing efforts, streamline operations, or improve customer engagement, our in-depth analysis will help you make an informed decision.

Skip the detailed comparison and head straight to the final verdict section.

Overview of the apps

Willdesk: Live Chat&AI Chatbot vs Gorgias: AI, Helpdesk & Chat: Overview

Let's dive into the overview of these two apps: Willdesk: Live Chat&AI Chatbot and Gorgias: AI, Helpdesk & Chat, and uncover how these Shopify apps can elevate your online business and empower you with powerful tools and features.

Willdesk: Live Chat&AI Chatbot Overview

Willdesk: Live Chat&AI Chatbot is a Shopify app developed by Unknown Developer to help merchants with Customer Service, Support Center, Live Chat, Order Tracking, Facebook Messaging, WhatsApp. With an average rating of 4.8 stars from 355 reviews , Willdesk: Live Chat&AI Chatbot is one of the top-rated Chat Shopify apps.

Launch Date: Feb 22, 2021

Purpose: Improve your customer service and increase profits using Willdesk's combined support and marketing platform.

Pricing summary: Free plan available. Free trial available.

Gorgias: AI, Helpdesk & Chat Overview

Gorgias: AI, Helpdesk & Chat is a Shopify app developed by Unknown Developer to help merchants with Better customer satisfaction. Simpler processes. Quick profit increase. With an average rating of 4.3 stars from 633 reviews, Gorgias: AI, Helpdesk & Chat is one of the top-rated Chat Shopify apps.

Launch Date: Mar 1, 2017

Purpose: Combine all customer support interactions and related orders to promote growth by making customers happier.

Pricing summary: From $10/month. Free trial available.

Salient Features

Willdesk: Live Chat&AI Chatbot vs Gorgias: AI, Helpdesk & Chat: Features Comparison

While both apps are designed to optimize your Shopify store, their intended uses may vary. Let's take a more in-depth look at each of these apps' features.

Willdesk: Live Chat&AI Chatbot Features

Here are the salient features of Willdesk: Live Chat&AI Chatbot:

  • ✅Brand's self-service tool, includes order tracking, FAQ, and contact form.
  • ✅Boost sales by using live chat to convert potential customers into buyers.
  • ✅Handle messages from various social media and emails all in one place.
  • ✅Get a full list of customers, offering service to boost sales via customer relationship management.
  • ✅Integration across multiple stores with options to customize Fonts, FAQs, and Style.
Gorgias: AI, Helpdesk & Chat Features

Here are the salient features of Gorgias: AI, Helpdesk & Chat:

  • ✅Organize your emails, chats, calls, text messages, WhatsApp, and social media messages all in one place.
  • ✅Gather complete customer information, including order and conversation history, before responding.
  • ✅Manage Shopify orders directly from the Gorgias customer view - view, edit, and cancel without navigating away.
  • ✅Enhance your support: Monitor team performance and support statistics on real-time dashboards.
  • ✅Quickly address customer queries using self-help menus without needing an agent.

Pricing Details

Willdesk: Live Chat&AI Chatbot vs Gorgias: AI, Helpdesk & Chat: Pricing Plans

There are tons of Shopify apps for small businesses and enterprises alike. From Willdesk: Live Chat&AI Chatbot to Gorgias: AI, Helpdesk & Chat, each offers a range of pricing packages to accommodate different business needs.

Let's see how the prices of Willdesk: Live Chat&AI Chatbot and Gorgias: AI, Helpdesk & Chat measure up.

Willdesk: Live Chat&AI Chatbot Pricing Details

Willdesk: Live Chat&AI Chatbot has 3 pricing plans: 1 free and 2 paid. The paid plans cost $16.90/ month, $89.90/ month and come with a 7-day free trial period.

Free

$0/month

  • Unlimited agent

  • 1 store

  • 20 conversations

  • Live Chat, Contact form, Order tracking

  • Email & Social media Integration

Basic

$16.9/month

  • 3 store

  • 100 conversations

  • Automation bot

  • Custom FAQ domain

  • FAQ premium templates

Pro

$89.9/month

  • Multiple stores

  • 1000 conversations

  • 1000 limited free order tracking quota

  • Custom plan & more

  • Customer success manager

Gorgias: AI, Helpdesk & Chat Pricing Details

Gorgias: AI, Helpdesk & Chat offers 4 paid plans, which cost $10/ month, $60/ month, $360/ month, $900/ month. The paid plans also come with a 7-day free trial period.

Starter plan

$10/month

  • 3 customer support agents

  • 50 tickets per month included

  • Live chat

Basic plan

$60/month

  • Unlimited customer support agents

  • 300 tickets per month included

  • Live chat

  • Customer service

  • Automation add-on available

Pro plan

$360/month

  • Unlimited customer support agents

  • 2000 tickets included

  • Live chat

  • Customer service

  • Automation add-on available

Advanced plan

$900/month

  • Unlimited customer support agents

  • 5000 tickets included

  • Live chat

  • Customer service

  • Automation add-on available

Ratings and Reviews

Willdesk: Live Chat&AI Chatbot vs Gorgias: AI, Helpdesk & Chat: User Ratings

User feedback and reviews play a crucial role in assessing the quality and effectiveness of any Shopify app. Let's take a closer look at what users are saying about Willdesk: Live Chat&AI Chatbot and Gorgias: AI, Helpdesk & Chat.

Willdesk: Live Chat&AI Chatbot Ratings

Willdesk: Live Chat&AI Chatbot has garnered an overall rating of 4.8 stars from a total of 355 reviews on the Shopify app store.

4.8| 355 reviews

Of the total reviews, 96% are positive, 4% are neutral, and 4% are negative.

✨ AI Summary of Willdesk: Live Chat&AI Chatbot ReviewsWilldesk is a Shopify app designed to centralize customer communication through live chat, email, WhatsApp, and Messenger integrations, though some advertised features like email and WhatsApp support appear limited or non-functional. The app offers a customizable chat widget, FAQ management, and order tracking, with a user-friendly setup and strong loading performance. Its standout strength is exceptional customer support, frequently noted for responsiveness, expertise, and problem-solving efficiency. However, limitations include gaps in advertised functionality, such as the inability to receive emails directly or fully integrate WhatsApp, and the absence of features like visitor analytics or a dedicated mobile app. While the free version provides robust basic features, some advanced capabilities require upgrading. The app is particularly suited for small businesses seeking streamlined customer service tools but may need further development to match its full promised feature set.

Gorgias: AI, Helpdesk & Chat Ratings

Gorgias: AI, Helpdesk & Chat has garnered an overall rating of 4.3 stars from a total of 633 reviews on the Shopify app store.

4.3| 633 reviews

Of the total reviews, 86% are positive, 14% are neutral, and 14% are negative.

✨ AI Summary of Gorgias: AI, Helpdesk & Chat ReviewsGorgias is a customer support platform designed specifically for Shopify, offering deep integration with Shopify’s API to streamline ticket management, automate responses, and enhance team collaboration. Its intuitive interface simplifies training and onboarding, while features like dynamic macros, tagging systems, and rule-based automation significantly reduce response times. The app excels in consolidating communication channels (email, social media, chat) into a single dashboard and provides robust tools for handling Shopify-specific tasks, such as processing returns or generating discount codes directly within the platform. Strengths include responsive customer support, frequent feature updates, and a user-friendly design tailored for e-commerce. However, limitations arise with its pay-per-ticket pricing model, which can become costly for high-volume businesses, particularly those managing active social media accounts. Some users report occasional bugs, inconsistent support experiences, and challenges with integrations like phone support. While praised for its Shopify-centric approach, the app may lack advanced customization options for larger enterprises or businesses with complex workflows. Overall, Gorgias is a powerful solution for Shopify merchants prioritizing efficiency and integration but may require careful cost-benefit analysis for scaling teams.

Pros and Cons

Willdesk: Live Chat&AI Chatbot vs Gorgias: AI, Helpdesk & Chat: Pros and Cons

Let's explore the pros and cons of Willdesk: Live Chat&AI Chatbot and Gorgias: AI, Helpdesk & Chat to better understand their strengths and limitations.

Willdesk: Live Chat&AI Chatbot Pros and Cons

Pros

Consistently praised for being fast, responsive, and highly helpful.

Frequently noted for its intuitive setup process and user-friendly interface.

Offers a wide range of useful features, including live chat, FAQ, and order tracking.

Allows users to personalize the app to match their brand and needs.

Appreciated for its quick loading speed and smooth operation.

Many users highlighted the app's robust free version as a significant advantage.

Seamlessly integrates with various platforms and stores.

The live chat feature is widely praised for improving customer engagement.

Users noted ongoing improvements and updates to the app.

Many reported increased efficiency and customer satisfaction.

Cons

Advertised feature not yet available, causing frustration.

Inability to receive emails directly, only providing links to email addresses.

Lack of a dedicated mobile app for managing customer messages on the go.

A few advertised features (e.g., email handling) do not fully meet expectations.

Gorgias: AI, Helpdesk & Chat Pros and Cons

Pros

The app is praised for its ease of use and intuitive design, making it simple for teams to adopt.

Seamless integration with Shopify is frequently highlighted as a standout feature, providing full access to customer data.

Users appreciate the robust automation tools, including macros and rules, which save time and improve efficiency.

Many reviews commend the responsive, helpful, and knowledgeable support team.

The app is noted for being more affordable than competitors like Zendesk while offering comparable or superior features.

Small teams benefit from the collaborative tools, making ticket management and communication smoother.

Users value the frequent and purposeful updates, often referencing the public roadmap.

The ability to track and report on revenue generated through customer support is a unique and appreciated feature.

The app consolidates communication from email, chat, social media, and calls into one platform.

Users highlight the flexibility to tailor rules, macros, and workflows to their specific needs.

Cons

Some users find the pay-per-ticket model expensive, especially for businesses with high social media engagement.

The mobile app is reported to be buggy, with issues like notifications not working and frequent crashes.

Lower-tier plans may lack live onboarding or priority support, leading to frustration.

Several reviews note difficulties in canceling subscriptions, including unclear processes and continued billing.

Initially listed as a "Con," but reviews show mixed sentiment (e.g., "easy to setup" vs. "a little hard to set up"). Removed due to lack of dominant sentiment.

Dominantly positive in reviews (overwhelming praise outweighs a few negative mentions), so retained in "Pros" and removed from "Cons."

Negative sentiment (e.g., pay-per-ticket complaints) outweighs occasional affordability praise, so retained in "Cons."

Integrations

Willdesk: Live Chat&AI Chatbot vs Gorgias: AI, Helpdesk & Chat: Featured Integrations

Seamless integration with other tools and platforms is crucial for maximizing the functionality and efficiency of your Shopify store. Let's explore the integration capabilities of Willdesk: Live Chat&AI Chatbot and Gorgias: AI, Helpdesk & Chat, and see how effortlessly these apps can enhance your store operations.

Willdesk: Live Chat&AI Chatbot Integrations

Willdesk: Live Chat&AI Chatbot offers a wide range of integration options, allowing you to connect with popular third-party tools and services seamlessly. The developer has provided an extensive list of integration tools:

  • •Checkout
  • •Shopify Flow
  • •Dropshipman,SEO Ant
  • •Gmail, Zoho,Outlook, Godady
  • •Klaviyo,Mailchimp,One
  • •Messsenger，Microsoft 365
  • •Parcel Panel, Loloyal loyalty
  • •TrackingMore, EcomSend Pop Ups

Gorgias: AI, Helpdesk & Chat Integrations

Gorgias: AI, Helpdesk & Chat offers a wide range of integration options, allowing you to connect with popular third-party tools and services seamlessly. The developer has provided an extensive list of integration tools:

  • •Checkout
  • •Shopify Flow
  • •Shopify Admin
  • •20+ Integrations
  • •Aircall
  • •Attentive
  • •Klaviyo
  • •Recharge
  • •Yotpo

Support

Willdesk: Live Chat&AI Chatbot vs Gorgias: AI, Helpdesk & Chat: Support

The support team plays a vital role in resolving queries, offering guidance, and addressing concerns related to Willdesk: Live Chat&AI Chatbot and Gorgias: AI, Helpdesk & Chat. Their expertise and responsiveness are key considerations for ensuring a seamless app experience.

Willdesk: Live Chat&AI Chatbot User Support

For any inquiries or assistance regarding Willdesk: Live Chat&AI Chatbot, their dedicated support team is here to assist you. You can reach out to them via email at their support email. To address common concerns, Willdesk: Live Chat&AI Chatbot offers an extensive FAQ section on its website, providing helpful information and troubleshooting tips.

Gorgias: AI, Helpdesk & Chat User Support

For any inquiries or assistance regarding Gorgias: AI, Helpdesk & Chat, their dedicated support team is here to assist you. You can reach out to them via email at [email protected]. To address common concerns, Gorgias: AI, Helpdesk & Chat offers an extensive FAQ section on its website, providing helpful information and troubleshooting tips.

Final Verdict

Willdesk: Live Chat&AI Chatbot vs Gorgias: AI, Helpdesk & Chat: Final Verdict

When choosing the ideal Shopify app for your business, both Willdesk: Live Chat&AI Chatbot and Gorgias: AI, Helpdesk & Chat offer unique strengths and considerations.

The choice between Willdesk: Live Chat&AI Chatbot and Gorgias: AI, Helpdesk & Chat depends on your specific needs and priorities. Consider your business requirements, goals, and the features that align most closely with your objectives. Take into account factors such as pricing, user reviews, support quality, and integrations while making a decision.

We recommend thoroughly exploring the features and functionalities of each app. Remember, what works best for one business may not be ideal for another.

Here's a breakdown of key factors to help you choose a winner.

Average Rating (High priority factor)

While considering user reviews, take note of the average ratings for Willdesk: Live Chat&AI Chatbot and Gorgias: AI, Helpdesk & Chat. These ratings reflect users' overall satisfaction and can provide valuable insights into the reliability and effectiveness of each app. In this case, Willdesk: Live Chat&AI Chatbot holds an average rating of 4.8 stars, whereas Gorgias: AI, Helpdesk & Chat has 4.3 star ratings.

🥇 Winner: Willdesk: Live Chat&AI Chatbot

🥈 Runner Up: Gorgias: AI, Helpdesk & Chat

For a comprehensive analysis, head to the Ratings and Reviews section.

Total Reviews (High priority factor)

Consider the total number of reviews Willdesk: Live Chat&AI Chatbot and Gorgias: AI, Helpdesk & Chat have received. A higher number of reviews generally indicates a larger user base and more feedback, which can provide additional insights into the app's performance and user experience. Here, Willdesk: Live Chat&AI Chatbot has received a total of 355 reviews and Gorgias: AI, Helpdesk & Chat has 633 reviews.

🥇 Winner: Gorgias: AI, Helpdesk & Chat

🥈 Runner Up: Willdesk: Live Chat&AI Chatbot

For a comprehensive analysis, head to the Ratings and Reviews section.

Launch Date (Low priority factor)

While not a direct measure of quality, consider the launch date of each app - Willdesk: Live Chat&AI Chatbot and Gorgias: AI, Helpdesk & Chat to gain some context. A more established app brings years of experience and refinement to the table, but it's important to balance this factor with the app's average rating and total reviews. Willdesk: Live Chat&AI Chatbot and Gorgias: AI, Helpdesk & Chat were launched on Feb 22, 2021 and Mar 1, 2017 respectively.

🥇 Winner: Gorgias: AI, Helpdesk & Chat

🥈 Runner Up: Willdesk: Live Chat&AI Chatbot

For a comprehensive analysis, head to the Overview of the Apps section.

Budget (High priority factor)

Take the time to analyze your specific needs, budget for the same, and long-term goals to decide which plan fits your requirements. Here, Willdesk: Live Chat&AI Chatbot offers 3 pricing plans (1 free plan, 2 paid plans) with an average plan price of $35.60. Gorgias: AI, Helpdesk & Chat, on the other hand, has a total of 4 pricing plans (0 free plans, 4 paid plans) with an average plan price of $332.50.

🥇 Winner: Willdesk: Live Chat&AI Chatbot

🥈 Runner Up: Gorgias: AI, Helpdesk & Chat

For a comprehensive analysis, head to the Pricing Details section.

Support Channel (Medium priority factor)

Both Willdesk: Live Chat&AI Chatbot and Gorgias: AI, Helpdesk & Chat provide customer support through various channels, such as email, live chat, FAQs section, or phone. A higher number of support channels indicates better accessibility and assistance, ensuring timely help whenever you need it. Here, the two apps offer the following support channels:

Willdesk: Live Chat&AI Chatbot: Email, FAQs page - 2 support options

Gorgias: AI, Helpdesk & Chat: Email, Phone, FAQs page - 3 support options

🥇 Winner: Gorgias: AI, Helpdesk & Chat

🥈 Runner Up: Willdesk: Live Chat&AI Chatbot

For a comprehensive analysis, head to the Support section.

Integrations (Medium priority factor)

Evaluate the integration capabilities of Willdesk: Live Chat&AI Chatbot and Gorgias: AI, Helpdesk & Chat. Consider the number and variety of integration options they offer with other tools and services - more integration options can provide flexibility and streamline your workflows. Both apps offer various integration options with popular Shopify tools and services.

Willdesk: Live Chat&AI Chatbot: 8 integrations

Gorgias: AI, Helpdesk & Chat: 9 integrations

🥇 Winner: Gorgias: AI, Helpdesk & Chat

🥈 Runner Up: Willdesk: Live Chat&AI Chatbot

For a comprehensive analysis, head to the Integrations section.

Trial Period (Low priority factor)

Free trial periods allow you to explore the app's features and functionalities before committing. Willdesk: Live Chat&AI Chatbot comes with a 7-day free trial period. Gorgias: AI, Helpdesk & Chat, on the other hand, comes with a 7-day free trial period.Take advantage of these trial periods to assess how well each app aligns with your specific business needs.

🥇 Winner: Willdesk: Live Chat&AI Chatbot, Gorgias: AI, Helpdesk & Chat

🥈 Runner Up: N/A

For a comprehensive analysis, head to the Features section.

By comparing and weighing these factors, you can make an informed decision and determine the winner between Willdesk: Live Chat&AI Chatbot and Gorgias: AI, Helpdesk & Chat that aligns best with your requirements and preferences for a successful Shopify app experience.

Need assistance in choosing the right app for your store?

Trust ShopDigest to provide the expertise and support you need to make the most of your chosen Shopify app.

Why Choose ShopDigest?

  • Highly experienced and vetted team for successful app installation
  • Assured support and guidance throughout the installation and beyond
  • Customized services to meet unique business needs
  • 30-day no questions asked refund policy
  • Lowest pricing guaranteed (Starts at just $10/Hour)

With our experts on board, you can have peace of mind and use your valuable time to focus on improving your business. Contact us today to experience the ease and convenience of our app installation services!

Frequently Asked Questions

FAQs for Willdesk: Live Chat&AI Chatbot and Gorgias: AI, Helpdesk & Chat

1. What is the key difference between these Shopify apps: Willdesk: Live Chat&AI Chatbot and Gorgias: AI, Helpdesk & Chat?

When comparing various Shopify apps, their main objective sets them apart. Willdesk: Live Chat&AI Chatbot is designed to help merchants with Customer Service, Support Center, Live Chat, Order Tracking, Facebook Messaging, WhatsApp.. On the other hand, Gorgias: AI, Helpdesk & Chat focuses on Better customer satisfaction. Simpler processes. Quick profit increase.. Assessing these differences will help you determine which app aligns best with your unique business needs.

2. Which app between Willdesk: Live Chat&AI Chatbot and Gorgias: AI, Helpdesk & Chat offers free pricing plan options for Shopify merchants?

Willdesk: Live Chat&AI Chatbot has 1 free plan.

3. What are the pricing plans for Willdesk: Live Chat&AI Chatbot and Gorgias: AI, Helpdesk & Chat?

While the specific pricing plans may vary for each app, here's a general breakdown:

Willdesk: Live Chat&AI Chatbot

offers a total of 3 pricing plans: 1 free plan and 2 paid plans.

Paid plan costs: $16.90/ month, $89.90/ month

Free plan cost: Free

Gorgias: AI, Helpdesk & Chat

offers a total of 4 pricing plans: 0 free plans and 4 paid plans.

Paid plan costs: $10/ month, $60/ month, $360/ month, $900/ month

Free plan costs: None

4. Is there a free trial available for Willdesk: Live Chat&AI Chatbot and Gorgias: AI, Helpdesk & Chat?

Willdesk: Live Chat&AI Chatbot comes with a 7-day free trial period. Gorgias: AI, Helpdesk & Chat, on the other hand, comes with a 7-day free trial period.

5. What are the integration options available for Willdesk: Live Chat&AI Chatbot and Gorgias: AI, Helpdesk & Chat?

Willdesk: Live Chat&AI Chatbot

  • Checkout
  • Shopify Flow
  • Dropshipman,SEO Ant
  • Gmail, Zoho,Outlook, Godady
  • Klaviyo,Mailchimp,One
  • Messsenger，Microsoft 365
  • Parcel Panel, Loloyal loyalty
  • TrackingMore, EcomSend Pop Ups

Gorgias: AI, Helpdesk & Chat

  • Checkout
  • Shopify Flow
  • Shopify Admin
  • 20+ Integrations
  • Aircall
  • Attentive
  • Klaviyo
  • Recharge
  • Yotpo
6. What are the support options available for Willdesk: Live Chat&AI Chatbot and Gorgias: AI, Helpdesk & Chat?

Willdesk: Live Chat&AI Chatbot

Gorgias: AI, Helpdesk & Chat

7. Are Willdesk: Live Chat&AI Chatbot and Gorgias: AI, Helpdesk & Chat compatible with my Shopify theme?

Generally, Willdesk: Live Chat&AI Chatbot and Gorgias: AI, Helpdesk & Chat are designed to be compatible with most Shopify themes. However, it is always advisable to review the app documentation or contact the app's support team to ensure seamless integration with your specific theme.

8. Which app between Willdesk: Live Chat&AI Chatbot and Gorgias: AI, Helpdesk & Chat is better?

Determining which app between Willdesk: Live Chat&AI Chatbot and Gorgias: AI, Helpdesk & Chat is better depends on your specific business requirements. It is recommended to thoroughly evaluate each app based on various factors such as customer reviews, support, integrations, and functionalities to make an informed decision that aligns best with your unique requirements.

Find the full evaluation here.