Rivyo ‑ Product Reviews Vs Okendo: Reviews & Loyalty: Which Shopify App Is Best For Your Store In September 2026?

Rivyo ‑ Product Reviews App Features

Here are the salient features of Rivyo ‑ Product Reviews App:

• ✅Display customer reviews and testimonials to boost your brand’s trust and credibility.
• ✅Easily import helpful reviews to your store from Amazon/AliExpress.
• ✅Show an average store rating widget on the homepage to increase customer loyalty.
• ✅Show all product reviews throughout your store to enhance your brand image.
• ✅Boost your reviews by automatically sending personalized emails asking for feedback.

Okendo: Reviews & Loyalty Features

Here are the salient features of Okendo: Reviews & Loyalty:

• ✅Large selection of attractive, super-fast onsite review and User-Generated Content (UGC) display widgets.
• ✅Instant short surveys for customer satisfaction scores, marketing insights, and preference information.
• ✅ A rewards engine to encourage the collection of reviews, user-generated content (UGC), and sharing of data.
• ✅Connects with Klaviyo, Gorgias, Attentive, LoyaltyLion and others.
• ✅Our dedicated customer support team is available 24/7 to assist you.

Rivyo ‑ Product Reviews App Ratings

Rivyo ‑ Product Reviews App has garnered an overall rating of 4.9 stars from a total of 888 reviews on the Shopify app store.

Of the total reviews, 98% are positive, 2% are neutral, and 2% are negative.

✨ AI Summary of Rivyo ‑ Product Reviews App ReviewsThis Shopify app specializes in importing and displaying product reviews, particularly from Amazon, to enhance store credibility. Its core functionality includes seamless review importation, customizable display options, and integration with Shopify stores. The app is designed for ease of use, with an intuitive interface and straightforward setup, making it accessible even for beginners. A standout strength is its exceptional customer support, which is highly responsive and often resolves issues quickly, including technical assistance with installation, customization, and troubleshooting. The app also offers frequent updates and a range of features even in its basic version, contributing to its reliability. However, some users initially encounter minor technical challenges, such as review display issues or import difficulties, though these are typically resolved with support assistance. While the app is praised for its functionality and design, a few reviews note the absence of verified review features in the free plan. Overall, it is a robust solution for managing product reviews, combining user-friendly design with strong support and competitive pricing.

Okendo: Reviews & Loyalty Ratings

Okendo: Reviews & Loyalty has garnered an overall rating of 4.9 stars from a total of 1,332 reviews on the Shopify app store.

Of the total reviews, 98% are positive, 2% are neutral, and 2% are negative.

✨ AI Summary of Okendo: Reviews & Loyalty ReviewsOkendo is a Shopify app designed to collect, manage, and display customer reviews, with additional features like loyalty programs, referrals, quizzes, and surveys. The app offers seamless integration with Shopify and third-party platforms such as Klaviyo, Foursixty, and Google Shopping, enhancing marketing automation and customer engagement. Its intuitive interface allows for extensive customization, enabling brands to align review displays with their aesthetic and functional needs. Key strengths include robust customer support, praised for responsiveness and expertise, as well as an efficient onboarding process that simplifies setup. The app also automates review requests, supports multimedia reviews (images/videos), and provides analytics to track feedback. While generally well-regarded, some users note occasional delays in support responsiveness during feature rollouts, and a few encountered initial integration challenges. Pricing is described as competitive, offering value for its feature set. Overall, Okendo is positioned as a comprehensive solution for businesses seeking to build trust through social proof while streamlining review management.

Rivyo ‑ Product Reviews App Pros and Cons

Okendo: Reviews & Loyalty Pros and Cons

Average Rating (High priority factor)

While considering user reviews, take note of the average ratings for Rivyo ‑ Product Reviews App and Okendo: Reviews & Loyalty. These ratings reflect users' overall satisfaction and can provide valuable insights into the reliability and effectiveness of each app. In this case, Rivyo ‑ Product Reviews App holds an average rating of 4.9 stars, whereas Okendo: Reviews & Loyalty has 4.9 star ratings.

For a comprehensive analysis, head to the Ratings and Reviews section.

Total Reviews (High priority factor)

Consider the total number of reviews Rivyo ‑ Product Reviews App and Okendo: Reviews & Loyalty have received. A higher number of reviews generally indicates a larger user base and more feedback, which can provide additional insights into the app's performance and user experience. Here, Rivyo ‑ Product Reviews App has received a total of 888 reviews and Okendo: Reviews & Loyalty has 1,332 reviews.

For a comprehensive analysis, head to the Ratings and Reviews section.

Launch Date (Low priority factor)

While not a direct measure of quality, consider the launch date of each app - Rivyo ‑ Product Reviews App and Okendo: Reviews & Loyalty to gain some context. A more established app brings years of experience and refinement to the table, but it's important to balance this factor with the app's average rating and total reviews. Rivyo ‑ Product Reviews App and Okendo: Reviews & Loyalty were launched on Jun 25, 2018 and Jun 12, 2018 respectively.

For a comprehensive analysis, head to the Overview of the Apps section.

Budget (High priority factor)

Take the time to analyze your specific needs, budget for the same, and long-term goals to decide which plan fits your requirements. Here, Rivyo ‑ Product Reviews App offers 4 pricing plans (1 free plan, 3 paid plans) with an average plan price of $10.50. Okendo: Reviews & Loyalty, on the other hand, has a total of 4 pricing plans (1 free plan, 3 paid plans) with an average plan price of $109.25.

For a comprehensive analysis, head to the Pricing Details section.

Support Channel (Medium priority factor)

Both Rivyo ‑ Product Reviews App and Okendo: Reviews & Loyalty provide customer support through various channels, such as email, live chat, FAQs section, or phone. A higher number of support channels indicates better accessibility and assistance, ensuring timely help whenever you need it. Here, the two apps offer the following support channels:

Rivyo ‑ Product Reviews App: Email - 1 support option

Okendo: Reviews & Loyalty: Email, Phone - 2 support options

For a comprehensive analysis, head to the Support section.

Integrations (Medium priority factor)

Evaluate the integration capabilities of Rivyo ‑ Product Reviews App and Okendo: Reviews & Loyalty. Consider the number and variety of integration options they offer with other tools and services - more integration options can provide flexibility and streamline your workflows. Both apps offer various integration options with popular Shopify tools and services.

Rivyo ‑ Product Reviews App: 11 integrations

Okendo: Reviews & Loyalty: 11 integrations

For a comprehensive analysis, head to the Integrations section.

Trial Period (Low priority factor)

Free trial periods allow you to explore the app's features and functionalities before committing. Rivyo ‑ Product Reviews App comes with a 7-day free trial period. Okendo: Reviews & Loyalty, on the other hand, comes with a 14-day free trial period.Take advantage of these trial periods to assess how well each app aligns with your specific business needs.

For a comprehensive analysis, head to the Features section.